--- title: 'Channel Account Manager at Ping Identity' canonical: 'https://feeny.ai/job/channel-account-manager-ping-identity-australia-v3212s47b288' type: 'job' last_seen: '2026-10-29' --- # Channel Account Manager at Ping Identity - **Company:** Ping Identity - **Location:** Australia - **Work type:** remote - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-10-29 - **Apply:** https://job-boards.greenhouse.io/pingidentity/jobs/8901333002 ## Job description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. [We champion every identity.](https://www.pingidentity.com/en/company/championing-every-identity.html) One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Channel Account Manager (CAM) at Ping Identity plays a vital role in supporting the growth and success of the company's channel and alliances GTM. This role involves collaborating with the Partner ecosystem to develop and manage partnerships, help drive joint business development initiatives, and ensure effective communication and coordination with our channel partners. The CAM will contribute to the expansion of Ping Identity's market reach and the achievement of revenue goals. - Reporting into the VP of Partnerships APJ, you will manage and support target partners across all Partner tiers helping to manage our partners across Australia and New Zealand. - Work closely with the sales team across Australia and New Zealand to support their regional GTM requirements - Important - You will ensure the Ping sales team are able to focus on finding, qualifying and closing opportunities with our partners - you act as the conduit between our sales team and our partners - Support and drive the development of joint value propositions with our partners. - Collaborate with partners to execute partner agreements and ensure other agreements are in place as required. - Assist in driving partner enablement, including the development of sales practices and training programs. - Help partners with deal registrations, portal access, program benefits etc. - Contribute to tracking partner performance against agreed-upon metrics, such as revenue targets and pipeline development. - Foster collaborative relationships with partners through ongoing engagement, communication, and business reviews. - Support the execution of marketing and demand generation activities with partners to drive brand awareness and lead generation. - Support the promotion and engagement with the Ping Partner program and related tools and processes. - Assist in coordinating and participating in joint business planning activities with partners. - Collaborate with internal teams to ensure effective communication and coordination with partners. - Assist in ensuring partner success by monitoring delivery quality, customer satisfaction, and support. - Contribute to joint pursuits with partners, identifying and developing sales opportunities and impacting existing opportunities to close with the influence of Partners. - Stay updated on industry trends, market dynamics, and competitor activities to identify new business opportunities and challenges Required Skills & Qualifications: - This role is based in Sydney or Melbourne. - Important - This role requires regular collaboration with Ping colleagues and partners, typically including multiple in-person meetings each week. - Additional partner or customer meetings may be required as the business needs dictate. - You have 3+ year’s experience managing partners and exposure to GSI & Advisory Partners would be a bonus. Alternatively, you have excelled in a Partner BDR/SDR function and are looking to move up in your career. - You have a good understanding of the Australia and New Zealand market. - You are currently working in the SaaS industry, but working in Cyber Security and SaaSwill move you right to the top of the list. - Understanding of channel sales strategies and partner ecosystems. - Ability to drive mutual business outcomes for both Ping and our Partners - this includes regular cadence, partner QBRs etc. - Good CRM opportunity hygiene (Salesforce preferred). - Strong organisational and coordination skills and the ability to work cross functionally with presales, marketing, professional services, customer success etc. - Excellent communication and interpersonal skills. - Ability to work both independently and collaboratively in a team environment. - Strong attention to detail and ability to manage multiple tasks simultaneously. - Willingness to learn and adapt to changing priorities and responsibilities. - Strong problem-solving skills and ability to work in a fast-paced environment. - Ability to travel domestically as required and 1-2 international trips per year (US). - …and have fun and enjoy the ride working in a very high growth dynamic environment for a great company headquartered in Denver Colorado Other: - Familiarity with Salesforce.com or other CRM systems. - Previous experience or exposure to channel sales, alliances management, or partner enablement is a must. - Interest in the software industry and identity access management sector. - Knowledge of marketing and demand generation practices. - Understanding of partner training and sales enablement processes. - Ability to analyse data and generate insights to drive partner performance. - Proactive and positive mindset with a focus on continuous improvement. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: - A company culture that empowers you to do your best work. - Employee Resource Groups that create a sense of belonging for everyone. - Regular company and team bonding events. - Competitive benefits and perks. - Global volunteering and community initiatives Our Benefits: - Generous PTO & Holiday Schedule - Parental Leave - Progressive Healthcare Options - Retirement Programs - Opportunity for Education Reimbursement - Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. ## About Ping Identity ## Company Overview - **One-liner**: Ping Identity provides identity security for the digital enterprise, enabling secure, frictionless access for users across any application or device. - **Entity Type**: Private (acquired by Thoma Bravo in October 2022, formerly public NYSE: PING) - **Headquarters**: Denver, Colorado, United States - **Founded**: 2002 - **Founders**: Andre Durand, Bryan Field-Elliot ## Core Business - **Primary industry**: Identity and Access Management (IAM), Cybersecurity - **Target customers**: Large enterprises, B2B (over half of the Fortune 100 are customers) - **Mission statement**: “Champion your unique identity needs” – enabling secure, convenient digital experiences for users while protecting organizations from threats. ## Products & Services - **PingOne Cloud Platform**: Unified cloud-based identity platform with AI-powered intelligence (Helix AI) for authentication, authorization, and directory services. - **PingFederate**: Federation server for single sign-on (SSO) and identity brokering across on-premises and cloud apps. - **PingID**: Multi-factor authentication (MFA) solution for adaptive access. - **PingAccess**: Reverse proxy for secure access management to web applications and APIs. - **PingDirectory**: Enterprise directory server for identity storage and management. - **PingAuthorize**: Dynamic policy-based access control for fine-grained authorization. - **PingIntelligence**: AI-powered cyber threat detection and response for identity attacks. - **PingOne for Customers**: Customer identity and access management (CIAM) platform. - **PingOne for Workforce**: Workforce identity management with SSO, MFA, and lifecycle management. - **Orchestration**: No-code drag-and-drop identity journey builder (6,500+ orchestrated capabilities, 350+ connectors). - **Decentralized Identity**: Reusable verified credentials based on open standards. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed post-acquisition (prior to acquisition in 2022, market cap was ~$2.4B) - **Key Metric**: Annual revenue of $299.4M (latest available data) — over 3 billion identities under management - **Notable Investors/Partners**: Owned by Thoma Bravo (private equity); partners include major cloud providers, system integrators, and technology vendors - **Growth Signals**: Headcount grew 14% YoY to 1,742 employees; recognized as a Leader in Gartner Magic Quadrant for Access Management (2025), Forrester Wave for CIAM (2024), and KuppingerCole Leadership; 99.99% uptime SLA; serves over half of the Fortune 100 ## Competitive Advantages - **Scale & Reliability**: Proven 99.99% uptime and 3 billion identities under management – built for the largest enterprises. - **AI‑First Innovation**: Helix AI engine embedded across the platform for smarter threat detection, fraud prevention, and adaptive access. - **Industry Recognition**: Consistently ranked as a Leader by Gartner, Forrester, and KuppingerCole for IAM, CIAM, and identity fabrics. - **Open Standards & Interoperability**: Deep support for SAML, OAuth, OIDC, SCIM, and 350+ pre-built connectors, making it easy to integrate into existing ecosystems. - **Flexible Deployment**: Cloud, on-premises, hybrid, and multi-cloud options. ## Strategic Focus - **AI‑Driven Identity Security**: Deepening AI/ML capabilities (Helix) to combat fraud and automate identity decisions. - **Expanding the Platform**: Growing the PingOne cloud platform with orchestration, decentralized identity, and zero‑trust delivery. - **Customer Experience**: Simplifying complex identity journeys for both workforce and customer use cases through no‑code orchestration. - **Global Reach**: Maintaining offices in 32 countries across North America, Europe, Asia‑Pacific, and the Middle East to serve enterprise customers 24/7. ## Why Work Here - **Culture & Inclusion**: Strong emphasis on “Inclusion & Belonging” with seven Employee Resource Groups (Women of Ping, Ping Proud LGBTQ+, Working Families, Racial & Ethnic Diversity, Accessibility, Young Professionals, Ping Community Cares). - **Global Flexibility**: “Here, There, Everywhere” approach – offices in Denver, Austin, Boston, Vancouver, Bristol, Edinburgh, Grenoble, London, Tel Aviv, Bangalore, Melbourne, and more; open to hiring exceptional talent from around the world. - **Benefits**: Competitive benefits vary by location; perks include opportunities for growth, volunteer programs (Hour of Code, Bikes for Kids, campus cleanups), and a focus on work‑life balance. - **Engineering Culture**: Identians are encouraged to be “brave, passionate, and make a contribution” – a collaborative environment where everyone has a part to play. - **Impact**: Work on identity security for the world’s largest organizations, including over half of the Fortune 100. ## Sources 1. [Ping Identity About Us](https://www.pingidentity.com/en/company/about-us.html) 2. [Ping Identity Homepage](https://www.pingidentity.com/en.html) 3. [Ping Identity Careers](https://www.pingidentity.com/en/company/careers.html) 4. [Ping Identity Open Positions](https://www.pingidentity.com/en/company/careers/careers-listings.html) 5. [Ping Identity LinkedIn](https://www.linkedin.com/company/ping-identity) ## Other roles at Ping Identity - [Principal Machine Learning Engineer](https://feeny.ai/job/principal-machine-learning-engineer-ping-identity-israel-29djgtqjqeyv) — Israel - [Senior Fraud Researcher](https://feeny.ai/job/senior-fraud-researcher-ping-identity-israel-jfe45b2cph0v) — Israel - [Senior Mobile Developer](https://feeny.ai/job/senior-mobile-developer-ping-identity-israel-q6vbb2s3dt3c) — Israel - [Software Quality Engineer](https://feeny.ai/job/software-quality-engineer-ping-identity-israel-qzph8rj31kr4) — Israel - [Principal Technical Consultant](https://feeny.ai/job/principal-technical-consultant-ping-identity-united-kingdom-brr3v9r2zndm) — United Kingdom - [Senior Strategic Customer Success Manager](https://feeny.ai/job/senior-strategic-customer-success-manager-ping-identity-united-states-z57mec0dq1wb) — United States - [Sales Operations Analyst](https://feeny.ai/job/sales-operations-analyst-ping-identity-united-states-zv597xep46m3) — United States - [Sales Development Representative (French & English Speaking)](https://feeny.ai/job/sales-development-representative-french-english-speaking-ping-identity-vancouver-34je39qf29r0) — Vancouver, Canada - [Senior GRC Analyst](https://feeny.ai/job/senior-grc-analyst-ping-identity-united-states-c4wc5xbnbgzr) — United States - [Strategic Account Executive](https://feeny.ai/job/strategic-account-executive-ping-identity-united-states-659vs0cpz2pg) — United States