--- title: 'Chief Architect - Observability ( Dynatrace ) & DevOps at Orion Innovation' canonical: 'https://feeny.ai/job/chief-architect-observability-dynatrace-devops-orion-innovation-columbus-s45emphrybfa' type: 'job' last_seen: '2026-10-15' --- # Chief Architect - Observability ( Dynatrace ) & DevOps at Orion Innovation - **Company:** Orion Innovation - **Location:** Columbus, OH - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-15 - **Apply:** https://www.orioninc.com/careers/job/?gh_jid=4710046006 ## Job description Orion Innovation is a premier, award-winning, global business and technology services firm.  Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.  We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. Project Overview The role focuses on defining and implementing enterprise-wide Observability and DevOps standards to improve application performance, reliability, security, and engineering efficiency. The architect will lead Dynatrace-based observability transformation as the primary responsibility, with DevOps and DevSecOps standards as a secondary focus. Job Summary We are seeking a highly experienced Chief Architect to define, govern, and drive enterprise Observability Gold Standards, with mandatory hands-on Dynatrace SaaS expertise. The role will own observability strategy, reference architectures, technology evaluations, Proofs of Value (POVs), implementation, and enterprise adoption across applications, infrastructure, cloud platforms, Kubernetes, databases, APIs, and distributed systems. The individual must combine enterprise architecture leadership with deep technical expertise, complex troubleshooting capabilities, and hands-on implementation experience. The role also defines and drives DevOps and DevSecOps standards covering CI/CD, Infrastructure as Code, automation, and secure software delivery. ## Key Responsibilities 1. Enterprise Observability & Dynatrace Architecture — Primary - Define enterprise Observability Strategy, Gold Standards, reference architectures, technology roadmaps, and governance. - Own Dynatrace SaaS architecture, configuration, deployment patterns, OneAgent, ActiveGate, instrumentation, access controls, tagging, and platform optimization. - Establish observability standards for APM, infrastructure, cloud, Kubernetes, databases, APIs, distributed tracing, logs, metrics, synthetic monitoring, and digital experience monitoring. - Define telemetry collection, instrumentation, application onboarding, dashboards, alerting, Golden Signals, SLIs, SLOs, SLAs, and performance baselines. - Establish reusable observability patterns for microservices, cloud-native, serverless, legacy, and hybrid applications. 1. Implementation, AIOps & Troubleshooting — Primary - Lead hands-on implementation and enterprise adoption of Dynatrace and Observability Gold Standards across applications and infrastructure. - Troubleshoot complex application performance, distributed tracing, infrastructure, OneAgent, ActiveGate, telemetry ingestion, and monitoring configuration issues. - Implement event correlation, anomaly detection, alert noise reduction, root-cause analysis, and actionable incident detection. - Integrate Dynatrace with ServiceNow ITSM and relevant AIOps, incident management, and operational automation platforms. - Drive observability-led operational improvements, including reduced Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR), improved availability, and increased reliability. - Assess existing monitoring maturity, identify gaps, and develop implementation and remediation roadmaps. 1. Technology Evaluation & Enterprise Adoption - Lead technology assessments, hands-on evaluations, POVs, technical demonstrations, and build-versus-buy-versus-partner recommendations. - Evaluate observability and AIOps capabilities, integrations, scalability, security, and enterprise applicability. - Drive adoption through architecture reviews, engineering workshops, technical evangelization, and collaboration with application, cloud, SRE, infrastructure, and operations teams. - Establish adoption metrics, compliance scorecards, and continuous improvement practices. 1. DevOps & DevSecOps Standards — Secondary - Define and govern enterprise DevOps and DevSecOps Gold Standards, reference architectures, reusable components, and engineering Golden Paths. - Establish best practices for source control, CI/CD, Infrastructure as Code, Terraform, automated testing, artifact management, containers, Kubernetes, GitOps, and release management. - Define secure pipeline practices covering SAST, DAST, SCA, container security, IaC security, secrets management, and policy enforcement. - Evaluate DevOps tooling, develop reusable pipeline templates and automation patterns, and drive implementation across application teams. - Assess engineering maturity and improve deployment automation, security, compliance, and delivery efficiency. 1. Architecture Assets & Governance - Maintain reusable enterprise assets, including Observability and DevSecOps Gold Standards, reference architectures, Dynatrace configurations, dashboards, alerting templates, onboarding frameworks, CI/CD templates, IaC modules, implementation runbooks, maturity assessments, POV frameworks, and Architecture Decision Records. - Establish architecture governance and adoption metrics to measure compliance, operational improvements, engineering efficiency, and business outcomes. Mandatory Qualifications & Experience - 15+ years of overall experience in technology architecture, application performance engineering, infrastructure, observability, or related disciplines. - Mandatory, strong hands-on Dynatrace SaaS expertise, including architecture, configuration, implementation, application onboarding, and enterprise-scale adoption. - Deep knowledge of Dynatrace APM, OneAgent, ActiveGate, distributed tracing, service topology, Davis AI capabilities, anomaly detection, and root-cause analysis. - Proven experience defining observability architectures, instrumentation standards, dashboards, alerting, Golden Signals, SLIs, SLOs, and performance baselines. - Strong troubleshooting skills across complex applications, cloud platforms, Kubernetes, databases, APIs, and distributed systems. - Experience integrating Dynatrace with ServiceNow ITSM, APIs, AIOps platforms, and operational automation. - Demonstrated ability to lead technology POVs, define enterprise standards, and drive hands-on implementation and adoption. - Strong working knowledge of DevOps, CI/CD, Terraform/IaC, containers, Kubernetes, GitOps, and DevSecOps practices. - Proven enterprise architecture, stakeholder management, technical evangelization, and cross-functional leadership capabilities. ## Preferred Qualifications - Experience with AWS, Azure, Google Cloud, OpenTelemetry, and hybrid cloud environments. - SRE, reliability engineering, incident management, and operational automation experience. - Familiarity with complementary observability platforms such as Splunk, Datadog, Prometheus, and Grafana. - Relevant Dynatrace certifications or equivalent demonstrated technical expertise. Success Measures - Enterprise adoption and compliance with Observability Gold Standards. - Increased application and infrastructure observability coverage. - Improved MTTD, MTTR, application availability, and SLO attainment. - Reduced alert noise, incident recurrence, and troubleshooting effort. - Standardized Dynatrace configurations, integrations, dashboards, and onboarding. - Improved CI/CD standardization, automation, security, and engineering efficiency. Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Candidate Privacy Policy Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This https://www.orioninc.com/candidate-data-privacy-policy/ (“Notice”) explains: - What information we collect during our application and recruitment process and why we collect it; - How we handle that information; and - How to access and update that information. Your use of Orion services is governed by any applicable terms in this notice and our general [Privacy Policy](https://www.orioninc.com/privacy-policy/). ## About Orion Innovation ## Company Overview - **One-liner**: Orion Innovation is a global software engineering and data company that helps enterprises modernize technology, reimagine customer experiences, and accelerate growth through Data, AI, Cloud, and Experience Design. - **Entity Type**: Private (acquired by One Equity Partners in 2018) - **Headquarters**: Iselin, New Jersey, United States - **Founded**: 1993 - **Founders**: Not publicly available ## Core Business - **Industries**: IT Services and IT Consulting, with deep vertical expertise in Banking, Financial Services & Insurance (BFSI), Healthcare & Life Sciences, Telecom, Media & Technology, Sports & Entertainment, and Professional Services. - **Target Customers**: Large enterprises and mid-market organizations (B2B) across regulated industries seeking digital transformation. - **Mission/Purpose**: To help clients solve complex challenges, drive transformation, and move confidently toward what’s next. Their purpose is to build what matters, using Data, AI, and Cloud to turn technology into tangible business impact. ## Products & Services Orion delivers services rather than a single product, organized into core capabilities: - **Engineering**: Cloud-native development, AI/ML, mobile development, and quality engineering to accelerate time to market. - **Data & Analytics**: Data strategy, engineering, migration, analytics, and modern data platforms. - **AI**: Enterprise AI adoption advisory, responsible AI, generative AI development, and agentic systems. - **Cloud**: Cloud and VMware migration, legacy modernization, cloud security, managed services, and DevSecOps (hybrid and multi-cloud). - **Experience Design**: Human-centered design, UX/UI prototyping, journey management, and martech. - **Cybersecurity**: Adaptive cybersecurity, AI security, cyber defense operations, and GRC. ## Market Standing - **Valuation**: Not disclosed (private company, owned by One Equity Partners). - **Key Metric (Revenue)**: Annual revenue of **$1.3 billion** (2025 data from LinkedIn). - **Key Metric (Headcount)**: **6,000+ global associates** (as per company website; LinkedIn reports 3,122 with +8.0% YoY growth). - **Notable Investors/Partners**: **One Equity Partners** (majority owner); partner ecosystem includes hyperscalers (AWS, Azure, GCP) and leading data, cloud, and cybersecurity technology partners. - **Growth Signals**: - 30+ years in business with **20+ years average tenure** of top 10 clients (indicating high retention). - **12 major global delivery centers** in the US, Canada, Mexico, Europe (incl. Serbia, Romania), and India/APAC. - Active M&A history: acquired Banktech Software Services (2023), NetRD (2021), MERA (2019), Behavior (2019), Cabeus (2019). ## Competitive Advantages - **Deep Domain Expertise**: Unlike generalist IT shops, Orion has 30+ years of specialized experience in highly regulated industries (BFSI, Healthcare, Telecom). - **Full-Stack Digital Transformation**: Uniquely combines Data, AI, Cloud, Engineering, Design, and Cybersecurity under one roof, acting as a true end-to-end partner. - **Global Delivery Model**: Operates nearshore and offshore centers (12+ major delivery locations) enabling 24x7 support and cost efficiency. - **High Client Stickiness**: Average tenure of top 10 clients is **20+ years**, a strong signal of trust and delivery quality. - **Hyperscaler Partnerships**: Co-innovates with the three major cloud providers, acting as a trusted advisor. ## Strategic Focus - **Becoming a Data and AI Powerhouse**: The company is explicitly evolving into a global "Data and AI" leader, investing heavily in AI/ML, generative AI, and agentic systems. - **Enterprise AI Adoption**: Focus on moving clients from pilot to production scale with responsible and secure AI. - **Geographic Expansion**: Continued investment in their global delivery network across North America, Europe, and India/APAC. - **Industry Specialization**: Deepening vertical expertise in existing high-value sectors (BFSI, Healthcare, Telecom). ## Why Work Here - **Culture & Growth**: Described as a place where "curiosity drives progress" with a "Growth Mindset" value. Employees report high exposure to cutting-edge Data, AI, and next-gen engineering [orioninnovation.com](https://www.orioninnovation.com/careers/life-at-orion/). - **Learning & Development**: Strong emphasis on upskilling through the **Orion Academy** and hands-on global project work. Leaders are said to invest in employee progress [orioninnovation.com](https://www.orioninnovation.com/careers/life-at-orion/). - **Work Model**: **Hybrid** work model designed for "connection, flexibility, and high-performance teams" [orioninnovation.com](https://www.orioninnovation.com/careers/life-at-orion/). They blend flexibility with intentional collaboration. - **Global & Diverse**: A team of 6,000+ across 20+ nationalities. Inclusion is a stated priority, with cultural celebrations and an environment encouraging authenticity. - **Impact & Stability**: The company boasts high client retention (20+ year average) and works on mission-critical systems for large enterprises, offering a mix of project stability and challenging work. - **Perks & Recognition**: Awarded the **Cigna Healthy Workforce Designation**, indicating a focus on employee well-being and health benefits [orioninnovation.com](https://www.orioninnovation.com/careers/life-at-orion/). ## Sources 1. [Orion Innovation - Homepage](https://www.orioninnovation.com/) 2. [Orion Innovation - About Us](https://www.orioninnovation.com/about/who-we-are/) 3. [Orion Innovation - Life at Orion](https://www.orioninnovation.com/careers/life-at-orion/) 4. [Orion Innovation - Careers](https://job-boards.greenhouse.io/orioninnovation) 5. 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