---
title: 'Chief Medical Officer at Hera'
canonical: 'https://feeny.ai/job/chief-medical-officer-hera-new-york-swdeb1sdf7vd'
type: 'job'
last_seen: '2026-09-10'
---

# Chief Medical Officer at Hera

- **Company:** Hera
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-07
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/hellohera/59a984a1-ece4-4b88-a9ec-7f5cff58623b

## Job description

The gap no one has filled Every complex system in America has a profession whose job it is to be your trusted guide. A lawyer for legal. An accountant for taxes. A financial advisor for your money. Healthcare, a trillion-dollar industry that touches every single family, leaves us on our own. 99% of care happens when someone steps outside the four walls of a doctor's office. Hera is creating a new profession in healthcare to fill that last mile gap: the Hero, a dedicated care manager for your family. Our Heroes educate, coordinate, and advocate for the most vulnerable population. We're covered by insurance, so we can serve every family in America.

Quality is the strategy We serve the most complex, highest-acuity population in healthcare: older adults coming straight out of a hospital discharge, living with dementia, juggling a dozen medications and twice as many specialists. When families meet us, they are facing the hardest experience of their entire lives. Our brand promise is simple: care worthy of our parents. That promise is our moat. It's why physicians refer, why families join, and what every Hero must deliver on every visit. We are creating a new category. Winning is how we make sure the standard of care for this generation of parents is one worthy of them. That is why this role exists. The Chief Medical Officer at Hera is the person who defines what great care means at Hera, and makes sure we deliver it for every family.

Our founding team We've raised $34M from Accel and Bain Capital Ventures and 10x'ed revenue over the last 6 months organically through close partnerships with Weill Cornell, NYU Langone, UCSF, USC, and Mount Sinai. The Chief of Geriatrics at Weill Cornell and Director of Geriatrics at NYU Langone have joined us as clinical advisors. CFO of Mount Sinai has invested in us. You'll build Hera alongside co-founders Jenny, Myles & Connie and a team from Palantir and Headway. As part of our founding team, you would have equity in the company. We are in person in NYC. Read our story [here](https://hellohera.com/about).

## The role

You are the clinical leader of Hera. From day one, the full care team — Heroes and their clinical supervisors — report to you, and clinicians practice under your medical direction. You own the standard of what worthy care looks like, how it's measured, and how it gets delivered. And you'll stay close to the work: you'll see patients occasionally, because the person setting the standard of care should never be far from the work.

Three charters to start with:

- Own the care model and run the care team. You define how Hera keeps clients safely at home and out of the hospital — what great care means for this population, how it's delivered consistently across every Hero, and how clinical oversight continues long past the first visit. You set the standard, you build the systems that measure it in partnership with engineering and ops, and when the bar isn't met, you're the one who acts.
- Be the clinical brain of the product. Most clinical leaders write training modules and scale through rigid processes that allow things to slip through the cracks. You'll do something different: partner with our engineering team to encode clinical judgment directly into our AI platform so that quality scales through software, not headcount. This is the part of the job that has never existed before, and it's the reason the right person will find this the most interesting clinical role in the country.
- Define and shape a new category. We meet most of our families through health systems. You make Hera the most credible clinical voice in the room with health system leaders and payers, and you turn our care model into the industry's reference point. Long-term, you help position Hera as the category creator in longitudinal care management: the missing piece of American healthcare.

## Who you are

- You're a physician. MD required, board certified in internal medicine, geriatrics, or family medicine. You'll serve as medical director of record from day one. You hold an active, unrestricted license and can obtain licensure in additional states as we grow.
- You've spent 7+ years caring for complex, high-acuity patients. Geriatrics is ideal, but what matters is that you deeply understand this population: hospital discharges, polypharmacy, dementia and what keeps them out of the hospital.
- You've led clinical teams and owned outcomes for 5+ years. You've built care models, protocols, and oversight systems, ideally at a tech-forward healthcare company, and managed clinicians and care teams at scale. You know how to earn the trust of nurses and social workers, and how to hold a bar without breaking a team.
- You've delivered care beyond the four walls. You've built or run virtual, home-based, or hybrid care models and know how to maintain clinical quality when care happens over the phone, on video, and in living rooms, not just in clinic.
- You're a builder, not a figure head. This is a 0→1 role. You'd rather define the rubric than inherit one. You're rigorous about what's working, obsessed with measurement, and willing to do the unglamorous work of getting the details right yourself.
- You believe software is a clinical tool. You get genuinely excited about encoding your judgment into a product that makes every care manager perform like your best one.
- Partners trust you fast. Health system executives, geriatricians, and payers walk away from a conversation with you believing their patients are safer with Hera.
- Ideally based in NYC or willing to relocate.

## What we value

- Worthy of our parents. We don't leave the 20% behind, because that applies to someone's mother. Quality isn't a constraint we tolerate on the path to growth. Quality is the strategy.
- Collaboration must be an accelerant. Not everything will be collaborated on and that's fine. We assume good intent always and push the ball forward.
- Celebrate human. Humans are at the heart of everything we do: every product decision, every Hero we choose to hire, every person we bring onto the team. For us, empathy is fuel to move with urgency because we know every single day matters for those we serve. We look for missionaries not mercenaries.
- Enjoy the uphill. Wrestling problems this hard, in an industry this broken, is a privilege most people never get. We're excited for the summit but the joy is in the climb. If the hard part isn't what's pulling you, this might be the wrong climb.
- Attack. Nothing is created in this world without an extraordinary amount of effort. In order to will the change we want to see in the world, we attack problems and play offense. We're here to win to ensure our customers get the world they deserve.

Our promise is we will stretch your limits and trust you to own unreasonably substantial outcomes. If this speaks to you, let's talk: jenny@hellohera.com

## About Hera

## Company Overview
- **One-liner**: Hera is a care management company that matches families with dedicated senior care experts (Heroes) who coordinate all aspects of an aging parent’s healthcare, covered by Original Medicare.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: New York, New York, United States
- **Founded**: Not publicly available
- **Founders**: Jenny Lee (Co-founder & CEO), Connie Kang (Co-founder & COO), Myles Novick (Co-founder & CTO)

## Core Business
- **Primary industry**: Senior care management / Healthcare technology
- **Target customers**: B2C – adult children caring for aging parents; B2B – Medicare beneficiaries and payers
- **Mission statement**: “We only deliver care good enough for our own parents.”

## Products & Services
- **Hera Hero**: A dedicated senior care expert (licensed social worker or nurse) who manages non-clinical tasks – coordinating doctors, navigating insurance, managing medications, applying for Medicaid – all covered by Medicare.
- **Juno**: An AI “teammate” that handles documentation, billing, phone holds, and surfaces the best next action for each family, learning from every case.
- **Hera Bridges**: A program that helps families access Medicaid benefits for up to 24/7 home care, dental, vision, and transportation (announced as a new offering).

## Market Standing
- **Valuation**: Not disclosed
- **Total Funding**: $7.2M seed round (announced December 2025)
- **Notable Investors**: Accel (lead), IA Ventures, BoxGroup
- **Growth Signals**: 
  - 18 employees (as of mid-2026), with monthly headcount growth of +7.4%
  - 90% of clients pay $0 out-of-pocket
  - 95% family retention rate
  - Serving 7 states (NY, NJ, CA, FL, MA, MD, PA) with plans to expand to Medicare Advantage soon
  - Active job postings increased 150% quarterly; 10 open roles at time of writing

## Competitive Advantages
- **Unique pricing model**: Services reimbursed by Original Medicare’s Chronic Care Management program – most families pay nothing, unlike private care managers who charge $150–$300/hour.
- **AI-augmented human care**: Juno automates administrative work so Heroes can focus on building trust and handling complex family situations.
- **New profession**: Creating the “Hero” role – a dedicated, non-clinical care coordinator that no other company offers at this scale with insurance coverage.
- **High trust and stickiness**: 95% of families stay with Hera, indicating deep satisfaction and reliance.

## Strategic Focus
- Expand coverage to Medicare Advantage plans (currently only Original Medicare)
- Scale the Hero workforce (GM of Heroes role open) and grow engineering/tech team to enhance Juno
- Launch programs like Hera Bridges to unlock additional Medicaid-funded services
- Build out growth, product, and design teams (founding roles in evangelism, marketing, frontend, backend, and product design)

## Why Work Here
- **Mission-driven**: Redefining how families care for aging parents; tangible impact on real lives (improving hospital discharge, preventing eviction, etc.)
- **Small, founding team**: Join as an early employee (currently 18 people) with high ownership and influence.
- **Engineering culture**: Use AI to augment, not replace, human connection – “the last mile” of healthcare. Tech stack includes TypeScript, React, and AI tools.
- **Work environment**: Office in New York City (Manhattan); roles likely hybrid. Emphasis on trust, empathy, and building a new category from scratch.
- **Growth trajectory**: Rapidly hiring, well-funded by top-tier VCs, expanding both geography and service lines.

## Sources
1. [hellohera.com](https://hellohera.com/) – Company homepage with product details and eligibility
2. [hellohera.com/about](https://hellohera.com/about) – Mission, story, and team overview
3. [hellohera.com/careers](https://hellohera.com/careers) – Careers page
4. [linkedin.com/company/hellohera](https://www.linkedin.com/company/hellohera) – Company LinkedIn with employee count, funding announcement, and job listings
5. [jobs.ashbyhq.com/hellohera](https://jobs.ashbyhq.com/hellohera) – Active job postings

## Other roles at Hera

- [Product Designer, Family Experience](https://feeny.ai/job/product-designer-family-experience-hera-new-york-7ccyz0rfetc8) — New York, NY
- [Founding Growth Marketer](https://feeny.ai/job/founding-growth-marketer-hera-new-york-3tg3q05atnf9) — New York, NY
- [Onboarding Guide (Patient Enrollment)](https://feeny.ai/job/onboarding-guide-patient-enrollment-hera-united-states-p505rt7ed8t3) — United States
- [Founding Recruiter](https://feeny.ai/job/founding-recruiter-hera-new-york-mrztf976fczb) — New York, NY
- [Telemedicine Physician, 50-State Licensed — Geriatric Care](https://feeny.ai/job/telemedicine-physician-50-state-licensed-geriatric-care-hera-united-states-g64tzjkkxn3a) — United States
- [Founding Engineer](https://feeny.ai/job/founding-engineer-hera-new-york-k2ezqfgx2hvw) — New York, NY
- [Hera Hero](https://feeny.ai/job/hera-hero-hera-united-states-h16ffbp9ezy2) — United States
- [Founding Partnerships (Evangelist)](https://feeny.ai/job/founding-partnerships-evangelist-hera-new-york-gaasy26r4ep7) — New York, NY
- [Onboarding Guide (Patient Enrollment), Spanish/English Bilingual](https://feeny.ai/job/onboarding-guide-patient-enrollment-spanish-english-bilingual-hera-united-states-ha73c5fp63ce) — United States
- [Founding BizOps (Apollo Unit)](https://feeny.ai/job/founding-bizops-apollo-unit-hera-new-york-j0ea4sckytnc) — New York, NY