---
title: 'Chief MSP Officer at WatchGuard Technologies, Inc.'
canonical: 'https://feeny.ai/job/chief-msp-officer-watchguard-technologies-inc-seattle-jh30wav1p8e3'
type: 'job'
last_seen: '2026-09-14'
---

# Chief MSP Officer at WatchGuard Technologies, Inc.

- **Company:** WatchGuard Technologies, Inc.
- **Location:** Seattle, WA
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-03-13
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.lever.co/watchguard/70ebc6a0-ba40-4f83-b2a1-67b586d494bb

## Job description

The Opportunity WatchGuard has spent 30 years building one of the most trusted names in cybersecurity. The MSP community has always been central to that, and as that community has grown and evolved, so has our commitment to understanding it, serving it, and delivering security through it. This role exists to deepen that commitment in a meaningful way, building the ecosystem, the enablement, the community relationships, and the gravitational pull that turns a strong foundation into category leadership in the MSP market. We are looking for someone who has built something like that before and wants to do it again, with the backing, the mandate, and the room to build it right.

## The Role

The Chief MSP Officer will architect WatchGuard's MSP growth engine, a commercial, community-driven function built to shift brand perception, accelerate partner recruitment, and generate measurable revenue in the MSP segment. This is a build with a clear arc. Year one is presence and momentum, getting into the right rooms and conversations, which immediately bolsters partner recruitment. Year two introduces owned infrastructure, revenue-generating communities and enablement resources that convert momentum into pipeline. Year three is the flywheel, a self-reinforcing engine where brand, community, and enablement drive each other.

## Who You Are

You've run something real, a business unit, a market segment, a community that generated commercial outcomes. You can command a room of skeptical MSP operators and hold your own at an exec table. You've been close enough to the market to know what's broken and frustrated enough by the gap between insight and action that you're ready to be on the side of the table that actually decides. You want to build something you can point to.

## What You'll Build

- An external presence at the events, peer groups, and industry stages where MSPs make decisions, representing WatchGuard with consistency and credibility
- Early partner recruitment impact driven by relationships and reputation before the owned infrastructure even exists
- Revenue-generating MSP communities and enablement platforms, designed and owned by WatchGuard, launched in year two
- Internal advocacy that carries real MSP signal into product, packaging, and GTM decisions, and actually moves them

What Success Looks Like

- Partner recruitment starts accelerating in year one as market presence builds
- Owned community and enablement infrastructure launches in year two and begins generating measurable pipeline
- By year three, the MSP growth engine runs with its own momentum and WatchGuard is a recognized, sought-after name in the ecosystem
- The MSP voice has a permanent seat at the leadership table, and you can point to decisions that changed because of it

## About WatchGuard Technologies, Inc.

## Company Overview
- **One-liner**: WatchGuard Technologies provides enterprise-grade cybersecurity solutions designed for managed service providers (MSPs) and mid-size enterprises, delivered through a unified platform.
- **Entity Type**: Private (acquired by Vector Capital in 2022; previously publicly traded on Nasdaq)
- **Headquarters**: Seattle, Washington, United States
- **Founded**: 1996
- **Founders**: Not disclosed in available sources

## Core Business
- **Primary industry**: Cybersecurity (Computer and Network Security)
- **Target customers**: B2B – Managed Service Providers (MSPs), mid-size and distributed enterprises, SMBs, security resellers
- **Mission**: "Deliver real-world cybersecurity built for constantly evolving threats and limited IT resources" while making enterprise-grade security accessible to any organization.

## Products & Services
- **Unified Security Platform®**: Integrated suite covering network security, endpoint protection, multi-factor authentication, and secure Wi-Fi, managed through a single cloud interface.
- **WatchGuard Cloud**: Centralized cloud management console for security administration, visibility, and reporting.
- **ThreatSync XDR**: AI-driven extended detection and response for threat visibility, alert correlation, and automated remediation.
- **WatchGuard MDR**: 24x7 managed detection and response services with threat hunting, containment, and guided remediation.
- **Network Security Appliances**: Hardware and virtual firewalls (1.75M active appliances deployed).
- **Endpoint Security**: Protects 7.5M endpoints and identities.
- **Multi-Factor Authentication (MFA)**: Identity and access management with zero-trust policies.
- **Secure Wi-Fi**: Enterprise wireless security solutions.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company; acquired by Vector Capital in April 2022)
- **Key Metric**: Annual revenue of $299M (latest available); total historical funding of $45.5M (seed, post-IPO equity, and private equity rounds)
- **Notable Investors/Partners**: Vector Capital (parent company); serves 25,000 MSPs and 17,000 security resellers; active in 179 countries
- **Growth Signals**: Acquired ActZero in January 2025; headcount of ~1,250 employees (global, across 37 countries); 2% YoY headcount growth reported on LinkedIn (814 employees, likely a subset); 7.5M endpoints protected; 1.75M network security appliances deployed

## Competitive Advantages
- **Unified Platform Approach**: Single architecture that integrates network, endpoint, identity, and cloud security, reducing complexity for MSPs.
- **MSP-First Strategy**: Built specifically for managed service providers with flexible licensing, partner programs, and automation tools.
- **Longevity & Scale**: 30 years of cybersecurity experience, 24x7 global support, and a large installed base (250,000+ customer organizations).
- **AI-Driven Automation**: ThreatSync XDR and Automation Core enable automated threat detection, remediation, and policy management.

## Strategic Focus
- **AI-Driven XDR & Zero Trust**: Expanding AI capabilities for threat detection and zero-trust identity-based security.
- **Operational Alignment for MSPs**: Direct API access, out-of-the-box integrations, and automation to help MSPs scale security services efficiently.
- **Cloud & SASE Evolution**: WatchGuard Cloud as the central management interface for hybrid and remote work environments.
- **MDR Services Growth**: Expanding managed security services to reduce burden on internal IT teams.

## Why Work Here
- **Culture**: Emphasizes "curiosity, collaboration, and a shared commitment to delivering security that matters" (careers page). LinkedIn employer rating: 3.9/5 (310 reviews) with work-life balance at 4.0 and culture at 3.8.
- **Work Environment**: Global team across 37 countries; roles include on-site (e.g., Miami, Madrid) and likely hybrid/remote depending on position; engineering culture led by SVP of Engineering Jack Waters.
- **Notable Perks**: Not explicitly listed, but the company highlights "career growth" and "innovation mindset" in its employer branding.
- **Engineering Focus**: Active hiring for Staff Software Engineer, Front-End Engineer, Integrations Developer, and QA roles; opportunity to work on a unified security platform at scale.

## Sources
1. [WatchGuard Careers Page](https://www.watchguard.com/wgrd-careers)
2. [WatchGuard Jobs on Lever](https://jobs.lever.co/watchguard)
3. [WatchGuard About Page](https://www.watchguard.com/wgrd-about)
4. [WatchGuard Homepage](https://www.watchguard.com/)
5. [WatchGuard LinkedIn Profile](https://linkedin.com/company/watchguard-technologies)

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