--- title: 'Chief of Staff at Arbor Company' canonical: 'https://feeny.ai/job/chief-of-staff-arbor-company-los-angeles-acrbhxyxckdn' type: 'job' last_seen: '2026-09-13' --- # Chief of Staff at Arbor Company - **Company:** Arbor Company - **Location:** Los Angeles, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2025-08-21 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.gem.com/arbor/am9icG9zdDorP34tfmnkDYX9zQGTSLs1 ## Job description Arbor turns frontline conversations into executive-grade strategic intelligence. Our AI researcher transforms how enterprises unlock insights from their most valuable asset: internal knowledge. We're relentlessly focused on solving real problems, and we're determined to become the definitive platform for enterprise operational intelligence. Our team is scrappy, brilliant, and obsessed with building a generational product that matters. ## What you will own You'll be the strategic right hand to our founding team––driving high-impact initiatives, leading enterprise client relationships, and building the foundation that scales us from startup to category leader. Strategic Partnership & Executive Support - Work directly with CEO and COO on company-defining strategic initiatives and key decisions - Own special projects that directly impact growth trajectory and market positioning - Lead market research to develop growth strategy and refine company messaging Enterprise Client Success & Growth Execution - Lead executive-facing interactions with enterprise customers - Own pipeline accounts, create compelling sales materials, and drive revenue operations - Execute growth initiatives spanning content, events, and demand generation - Build frameworks to measure and optimize market positioning ## What you will need - 2+ years in consulting, investment banking, or high-growth startups - Proven track record of building and scaling strategic initiatives with minimal oversight - Strong analytical and problem-solving skills with data-driven decision making - Bias towards action and ability to thrive in ambiguous, fast-moving environments ## Who you are - You are execution-obsessed. You break down complex challenges into actionable solutions and drive them to completion with minimal oversight and laser focus. - You are infinitely curious. You have an insatiable appetite for learning new domains and skills, especially around AI. - You thrive in zero-to-one environments. You're energized by ambiguous problems and find clarity where others see chaos, always challenging assumptions along the way. - You are systems-minded. You naturally think about scale, efficiency, and automation—turning one-off solutions into repeatable processes. - You embrace risk and intensity. You work hard, have fun doing it, and thrive on the energy of building something meaningful with exceptional people. You take risks and see failure as fuel for learning. - You are an owner. You're self-directed, accountable, and genuinely excited about the intensity and impact of startup life. Why join Arbor? - Exceptional team: We obsess over talent quality. We prioritize working with sharp, ambitious, and thoughtful people who love to work hard and have fun together. - Speed: We move fast and iterate quickly, which means you'll learn constantly and tackle new challenges that stretch your abilities. - Constant innovation: We reject "that's how it's always been done" and find creative solutions that others miss. - Category-defining product: Our AI platform is transforming the way enterprises operate. We're amplifying historically unheard voices to unlock continuous operational intelligence. - Momentum: We're backed by top-tier investors and trusted by global enterprises who see the transformative value in what we're building. ## About Arbor Company ## Company Overview - **One-liner**: Arbor Realty Trust, Inc. is a nationwide real estate investment trust (REIT) and direct lender specializing in loan origination and servicing for multifamily, single-family rental (SFR) portfolios, and other diverse commercial real estate assets. - **Entity Type**: Public (NYSE: ABR) - **Headquarters**: Uniondale, New York, USA - **Founded**: 1983 (founded as Arbor National Mortgage by Ivan Kaufman) - **Founders**: Ivan Kaufman (Chairman, CEO, and President) ## Core Business - **Primary industry/industries**: Commercial Real Estate Finance / Mortgage REIT (mREIT) / Financial Services - **Target customers**: B2B — commercial real estate developers, owners, and investors focused on multifamily, seniors housing, healthcare, and SFR properties. - **Mission or purpose statement**: To be a relationship-first, multifamily direct lender and loan servicer, providing customized financing solutions over the entire life of a loan while enhancing the U.S. rental housing supply. ## Products & Services - **Agency Lending (Fannie Mae DUS, Freddie Mac Optigo, FHA)**: Long-term, fixed-rate financing solutions for multifamily, seniors housing, student housing, and healthcare facilities. Arbor is a top-10 Fannie Mae DUS lender. - **Bridge Financing**: Shorter-term, one-stop-shop financing for multifamily and commercial assets positioned for permanent take-out. - **CMBS Loans**: Commercial Mortgage-Backed Securities lending. - **Mezzanine & Preferred Equity Financing**: Flexible, subordinate financing to support capital stacks. - **Arbor Private Label**: A bespoke, longer-term financing product offering flexible terms for multifamily properties. - **Arbor Private Construction (APC)**: A construction financing product for construction-ready multifamily projects. - **In-House Loan Servicing**: A multibillion-dollar servicing portfolio rated by S&P and Fitch, providing asset management and loan lifecycle support. ## Market Standing - **Valuation/Market Cap**: Not publicly available in search results (check current market data). - **Key Metric (Annual Revenue)**: FY 2025 Agency loan originations of $5.1B (13% increase over FY 2024). FY 2025 Structured loan originations of ~$3.5B (147% increase over FY 2024). - **Notable Investors/Partners**: Fannie Mae, Freddie Mac, HUD/FHA. Arbor is rated by Standard & Poor’s and Fitch. Added to the S&P SmallCap 600® index in June 2023. - **Growth Signals**: Record Agency originations in the second half of 2025 ($3.6B). Massive 147% YoY growth in Structured loan originations. Structured loan portfolio grew 7% in FY 2025 to $12.1B. Manages a $36.2B servicing portfolio generating ~$129M in annual prepayment-protected servicing fees. ## Competitive Advantages - **Differentiated Dual-Business Model**: Combines a capital-light Agency lending and servicing platform (high barriers to entry) with a higher-yield Structured balance sheet loan business. This creates counter-cyclical, recurring income streams. - **Proprietary SFR Platform**: A unique, full-cycle platform for Single-Family Rental financing (construction → bridge → permanent loan), allowing multiple turns on capital. - **Industry-Leading Servicing Portfolio**: A $36.2B, 100% multifamily-focused servicing portfolio with a 6-year weighted average remaining life, providing a highly predictable, prepayment-protected annuity of ~$129M per year. - **Long-Standing GSE Relationships**: Over 30 years as a top Fannie Mae DUS lender and a top-10 lender by volume for over a decade. - **Scale & Track Record**: ~$70.5B in Agency originations since inception with a long track record of low historical losses. ## Strategic Focus - **Deepen Multifamily Dominance**: Continue to leverage its position as a top GSE lender to capture more market share in the stable and liquid multifamily sector. - **Grow Structured Originations**: Capitalize on market demand for bridge, construction, and SFR financing, which naturally feeds its Agency pipeline. - **Optimize Capital Structure**: Maintain prudent leverage (delevered 20% to 3.3x debt/equity since 2023) while maximizing risk-adjusted returns. - **Technology & Efficiency**: Leverage proprietary platforms (like Arbor Private Label and in-house servicing tech) to streamline loan origination and processing. ## Why Work Here - **Industry Leadership**: Join a company that is a top-10 Fannie Mae lender and a recognized leader in multifamily finance with over 30 years of history. - **Stability & Growth**: The company has a strong financial profile, a predictable revenue stream from servicing, and is on a clear growth trajectory, evidenced by record originations and S&P SmallCap 600 inclusion. - **Culture & Values**: Arbor has signed the ADL’s Workplace Pledge to Fight Antisemitism, signaling a commitment to an inclusive workplace. The company emphasizes a "relationship-first" approach and long-term client partnerships. - **Scale & Resources**: With over 1,200 employees across 8 states and a multibillion-dollar portfolio, employees work on complex, high-value transactions at a national scale. - **Work Environment**: Headquartered in Uniondale, NY, with a hybrid/office presence likely. The company is internally managed, offering a more entrepreneurial and collaborative environment compared to externally managed REITs. ## Sources 1. [arbor.com](https://arbor.com/) 2. [arbor.com - Our Brand](https://arbor.com/our-brand/) 3. [arbor.com - Corporate Brochure](https://arbor.com/wp-content/uploads/2025/04/Brochure-Arbor-2026-General.pdf) 4. [ir.arbor.com - Investor Presentation](https://ir.arbor.com/static-files/572c3871-73de-4f02-b004-6db72e67b177) 5. [leadnear.com - Company Overview](https://www.leadnear.com/company/us/arbor-realty-trust) ## Other roles at Arbor Company - [Head of Talent (India)](https://feeny.ai/job/head-of-talent-india-arbor-company-india-q65v24mbsa1f) — India - [Founding Growth Manager](https://feeny.ai/job/founding-growth-manager-arbor-company-los-angeles-vt67r1fxjn1c) — Los Angeles, CA - [Associate Test Engineer](https://feeny.ai/job/associate-test-engineer-arbor-company-india-73jccd6h0spg) — India - [Founding Product Operations Lead](https://feeny.ai/job/founding-product-operations-lead-arbor-company-los-angeles-2q2hjkbmfdk4) — Los Angeles, CA - [Founding Product Manager](https://feeny.ai/job/founding-product-manager-arbor-company-los-angeles-vjxp14ac4kq0) — Los Angeles, CA - [Account Executive](https://feeny.ai/job/account-executive-arbor-company-los-angeles-gb13jxwbbp15) — Los Angeles, CA - [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-arbor-company-india-a5hnmc1h367t) — India - [Chief of Staff](https://feeny.ai/job/chief-of-staff-dilitrust-paris-jqfpvmqcsyey) — Paris, France / Los Angeles, CA - [Chief of Staff](https://feeny.ai/job/chief-of-staff-ben-london-ewwj0x3f0z0y) — London, United Kingdom - [Chief of Staff](https://feeny.ai/job/chief-of-staff-weave-san-francisco-bay-area-nk0m7cqqc9qy) — San Francisco Bay Area, CA