---
title: 'Chief of Staff, Delivery Operations at Mercor'
canonical: 'https://feeny.ai/job/chief-of-staff-delivery-operations-mercor-san-francisco-8qxsfegp0avk'
type: 'job'
last_seen: '2026-09-19'
---

# Chief of Staff, Delivery Operations at Mercor

- **Company:** Mercor
- **Location:** San Francisco, CA
- **Compensation:** $180k–$230k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-16
- **Last confirmed live:** 2026-09-19
- **Apply:** https://jobs.ashbyhq.com/mercor/e6ce3017-7ed8-48b7-883f-216997348fae

## Job description

## About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

## About the Role

Delivery Operations at Mercor is responsible for the end-to-end execution of our human data programs, ensuring projects are staffed, scoped, and delivered on time and at quality for our customers. We're looking for a Chief of Staff to work directly with the VP of Delivery Operations to drive strategic initiatives, keep cross-functional execution tight, and turn priorities into results across a fast-moving org. This is a high-visibility role for someone who wants operating experience at the center of a growing business, with direct exposure to how a human data delivery org is run. Reports to VP, Delivery Operations

## What You'll Do

- Strategic partnership: Act as a thought partner to the VP, helping set priorities, structure decisions, and prepare for key meetings, reviews, and offsites
- Cross-functional execution: Drive projects from strategy to execution, coordinating across Delivery, Recruiting, Ops, Product, and Finance to keep initiatives on track
- Operating rhythm: Build and maintain the operating rhythm of the org, including weekly business reviews, KPI tracking, OKRs, and leadership reporting
- Problem solving: Turn ambiguous problems into structured plans, diagnosing operational bottlenecks and proposing fixes across staffing, throughput, quality, and margin
- Executive communication: Prepare briefings, decks, and analyses for exec and board-level conversations
- Special projects: Own initiatives as they arise, including new program launches, process redesigns, vendor evaluations, and headcount planning
- Force multiplier: Serve as a trusted filter for the VP, triaging what needs their attention versus what can be delegated or resolved directly

## What We're Looking For

- 2–5 years of experience in a high-ownership operating role, such as chief of staff, business or strategy operations, management consulting, investment banking, venture, or a startup operating role
- Prior experience in human data, data annotation, RLHF, or AI training data operations
- Strong analytical skills; comfortable building models, structuring ambiguous problems, and drawing conclusions from data
- Excellent written and verbal communication; able to synthesize complex information into clear, concise recommendations
- A bias toward execution; someone who can move from "what should we do" to "it's done" without much hand-holding
- Comfortable operating in fast-changing, high-growth environments with shifting priorities
- A track record of excellent cross-functional collaboration, building trust and aligning stakeholders across teams and orgs

## Why This Role

You'll sit at the center of one of Mercor's most operationally intensive functions, with a direct line to strategic decision-making and a fast path to broader ownership as the org scales.

## About Mercor

## Company Overview
- **One-liner**: Mercor organizes human intelligence to power the AI economy by connecting domain experts with frontier AI labs and enterprises for model training, evaluation, and deployment.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Francisco, California, USA (with offices in New York City and London)
- **Founded**: 2023
- **Founders**: Brendan Foody & Adarsh Hiremath (Co-founders & Co-CEOs)

## Core Business
- Primary industry: AI Data & Infrastructure, Human-in-the-Loop AI, Enterprise AI
- Target customers: Frontier AI labs (OpenAI, Anthropic, etc.), Fortune 500 enterprises deploying AI in production, and domain experts seeking high-value AI work
- Mission: Organizing human intelligence to power the AI economy — building the layer between human expertise and frontier models.

## Products & Services
- **Mercor Platform**: A global network of millions of domain experts across 300+ professional fields, paid over $3 million per day to train frontier AI models. Experts are found and vetted using dynamic, role-specific AI interviews.
- **APEX Benchmark**: A benchmark family that measures AI's real-world impact on professional work, setting a standard for whether AI can perform economically valuable work.
- **Mercor Enterprise**: Brings Mercor's expert network and evaluation infrastructure to Fortune 500 companies, deploying custom AI agents, staffing teams with vetted domain experts, and helping organizations encode their own knowledge into AI systems.

## Market Standing
- **Valuation**: $10 billion valuation (as of Series C)
- **Key Metric**: Total Funding — $350 million Series C (recently raised); company is profitable
- **Notable Investors/Partners**: Not explicitly named in provided sources, but the company works with leading AI labs and Fortune 500 enterprises
- **Growth Signals**: 
  - Named to Bloomberg's "2026 24 AI Startups to Watch"
  - Forbes AI 50 (2025)
  - Forbes Cloud 100 (2025)
  - LinkedIn Top Startup (2025)
  - Described as "the fastest-growing company in the world"
  - Tens of thousands of skilled professionals earning an average of more than $95/hour on the platform

## Competitive Advantages
- **Massive, vetted expert network**: Millions of domain experts across 300+ fields, found and vetted via AI-driven interviews — a hard-to-replicate moat.
- **Direct frontier model exposure**: Every team works directly with frontier models, training them and building around them — most companies haven't imagined this level of integration.
- **Profitability at scale**: Profitable at Series C with a $10B valuation, indicating strong unit economics.
- **End-to-end AI infrastructure**: From expert sourcing and vetting to model evaluation (APEX) to enterprise deployment — a vertically integrated stack.

## Strategic Focus
- **Scaling the expert network**: Continuing to onboard millions of domain experts globally to meet the insatiable demand for high-quality human training data.
- **Enterprise AI deployment**: Expanding Mercor Enterprise to help Fortune 500 companies encode organizational knowledge into AI systems and deploy custom agents.
- **Benchmarking AI's economic impact**: Growing the APEX benchmark as the standard for measuring whether AI can perform economically valuable work.
- **Preparing for AGI**: The company's founding thesis is about answering what role humans will play in the economy as AGI approaches.

## Why Work Here
- **Culture**: "Built for people who thrive in high-velocity environments." Values include Intensity, Simplicity, User Obsession, High Standards, Can-Do Attitude, and Time Travelers (thinking ahead).
- **Work model**: In-person collaboration from offices in San Francisco, New York City, and London. No remote option — the company believes in-person collaboration helps move faster and solve harder problems.
- **Engineering culture**: Direct exposure to frontier AI research, labs, and startups. Every team works with frontier models daily. Described as "the fastest-growing company in the world."
- **Compensation**: Generous equity grants, competitive salaries (ranges from $100K–$500K depending on role), and a "proximity bonus" (generous annual housing support).
- **Benefits**: 
  - Unlimited paid vacation and sick days
  - Free Equinox membership (premium fitness access)
  - Monthly wellness stipend and free mental health services
  - Monthly food stipend
  - 401k with employer match
  - Parental leave for both birthing and non-birthing parents
- **Team**: "A team of ambitious, diverse people who want to work on what matters most." Open roles across Engineering (31 roles), Operations (15 roles), Enterprise (5 roles), Finance (4 roles), and more.

## Sources
1. [mercor.com](https://www.mercor.com/)
2. [mercor.com/careers](https://www.mercor.com/careers/)
3. [mercor.com/mission](https://www.mercor.com/mission/)
4. [jobs.ashbyhq.com/mercor](https://jobs.ashbyhq.com/mercor)
5. [linkedin.com/company/mercor-ai](https://www.linkedin.com/company/mercor-ai)

## Other roles at Mercor

- [Research Engineer - Environments, Data and Post-Training](https://feeny.ai/job/research-engineer-environments-data-and-post-training-mercor-san-francisco-jv4h2rsmw8gj) — San Francisco, CA
- [Chief of Staff: GTM](https://feeny.ai/job/chief-of-staff-gtm-mercor-san-francisco-k47m37m13xm3) — San Francisco, CA
- [Senior HR Business Partner, Delivery](https://feeny.ai/job/senior-hr-business-partner-delivery-mercor-san-francisco-2hnxmzmhpfmh) — San Francisco, CA
- [Executive Operations, Growth](https://feeny.ai/job/executive-operations-growth-mercor-san-francisco-0wkp3qtf3g3s) — San Francisco, CA
- [Delivery Engineer, Frontier Data Products](https://feeny.ai/job/delivery-engineer-frontier-data-products-mercor-san-francisco-y2pj6bb8tjmw) — San Francisco, CA
- [Mercor AI Safety Fund Grants](https://feeny.ai/job/mercor-ai-safety-fund-grants-mercor-san-francisco-feqyqsv9bd8t) — San Francisco, CA
- [Recruiter](https://feeny.ai/job/recruiter-mercor-san-francisco-n76yb0v38rbp) — San Francisco, CA
- [GTM Recruiter](https://feeny.ai/job/gtm-recruiter-mercor-mercor-hq-69mmwz3epxe8) — Mercor Hq, 181 Fremont Street
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-mercor-san-francisco-s94ttfpdkbc0) — San Francisco, CA
- [Data Platform Engineer](https://feeny.ai/job/data-platform-engineer-mercor-san-francisco-qykf5njsc770) — San Francisco, CA