---
title: 'Chief of Staff at Ekho'
canonical: 'https://feeny.ai/job/chief-of-staff-ekho-new-york-kjftseg8gb1g'
type: 'job'
last_seen: '2026-09-14'
---

# Chief of Staff at Ekho

- **Company:** Ekho
- **Location:** New York, NY
- **Compensation:** $170k–$200k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/ekho/f6859821-786e-4700-8c9c-ee8b1e0e1438

## Job description

Join us as we build the next Carvana - powered by dealerships across the US.

Proven scale: Tens of millions in vehicle revenue processed for 20+ leading brands and dealerships. Trusted by all tiers: From publicly traded OEMs with billions in annual GMV to fast-growing newcomers and a broad network of dealers. Backed to win: $17.2M raised from Activant Capital, JP Morgan Payments, Winnebago Industries, Y Combinator, the Tesla alumni fund, and other strategic investors. Be part of the team building the infrastructure powering the next era of vehicle commerce.

Position Overview Ekho moves fast, and a lot of what matters most doesn't live neatly inside any one team. This Chief of Staff role exists to close that gap: you'll work directly with our founders, own the operational layer that keeps cross-functional work moving, and take on the projects that would otherwise fall through the cracks. You'll get real visibility across the company and real ownership over things that matter: strategic projects, GTM and revenue operations, and hands-on responsibility for a handful of our most important enterprise accounts. This is a fit if you like being handed a large, ambiguous problem and figuring out how to solve it. You'll report directly to Rowan, our CEO, and work closely with the rest of the leadership team on driving forward our strategic priorities.

## What You'll Own

Founder & Leadership Leverage

- Extend the CEO and leadership team's capacity: chase down highly important, ambiguous problems, manage competing priorities, and make sure the right decisions get made at the right time.
- Help investor communications and key leadership reviews.
- Run point on high-priority, cross-functional projects from first framing through execution.

GTM & Account Leadership

- Take on marketing and GTM execution that drives growth: write case studies for key accounts, draft partnership announcements, push on pipeline tactics, and coordinate outside marketing contributors and agencies.
- Build and maintain the dashboards leadership actually uses to track performance, account health, and operational KPIs.
- Back up a set of Ekho's enterprise accounts at the QBR and renewal level, and be a part of the operating team building creative solutions to drive performance and solve unique client challenges

Strategy & Company Operations

- Turn vague priorities into plans with real owners and real timelines.
- Find the operational gaps, fix them, and leave behind a process that works without you.
- Support hiring and team-scaling as we grow.

In general, this role is going to largely redefine itself every 6 months. You’ll be thrown at the most important, challenging problems in the company that need extra firepower and given the mandate to find solutions. Above are a few of the immediate projects that are top of mind, but there are many others in the realm of possibility.

## Who You Are

Required Skills & Experience

- 4–8 years in management consulting, investment banking, or a demanding operating role at a startup, with a track record of taking on unfamiliar problems and actually seeing them through.
- You build systems and processes, not just one-off deliverables.
- Excellent written and verbal communicator.
- Fluent with AI: you've built skills, routines, and agents, and you actually use AI and systems-thinking to cut down your own day-to-day work.
- Based in or willing to relocate to New York City.

## Preferred Qualifications

- Experience in a regulated or operationally complex industry (automotive, fintech, insurance, healthcare, or similar).
- Experience supporting or managing key client or partner relationships.
- Time at an early-stage or high-growth startup, or a close-up view of how one runs.
- Comfortable operating with minimal oversight in a fast-moving environment.

## How You Work

- Ambiguity-shaping. You turn a fuzzy problem into a first pass, then push it to resolution.
- Do-er. If you say it, it happens (and it happens fast).
- High bar for excellence: you demand a lot out of yourself and others. You’re allergic to mediocrity.
- AI-native. You reach for AI to actually change how work gets done, not just to shave a few minutes off a task.

## Compensation & Benefits

- $170K–$200k base + meaningful equity
- Health, dental, & vision
- 401(k)
- Free lunch and dinners
- $700/year work setup stipend
- Annual team offsite

## About Ekho

## Company Overview
- **One-liner**: Ekho is an end-to-end vehicle commerce platform that enables dealerships, OEMs, and dealer groups to sell titled vehicles online with a fully compliant, automated transaction engine handling financing, titling, registration, and compliance in all 50 states.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York City, New York, United States
- **Founded**: 2022
- **Founders**: Rowan Mockler and Christopher Howard

## Core Business
- **Primary industry**: Vehicle commerce technology (automotive, powersports, marine, RV, golf cart, LSV, and OPE)
- **Target customers**: B2B — dealerships, OEMs (manufacturers), and dealer groups
- **Mission or purpose**: To rebuild how the world's largest retail category does business by providing the infrastructure for modern, digital vehicle sales — acting as "Shopify for vehicles" [ycombinator.com](https://www.ycombinator.com/companies/ekho)

## Products & Services
Ekho offers a modular, three-product platform:
- **[Sales Agent](https://www.ekho.com/)**: An AI-powered Business Development Center that responds to every lead 24/7 across chat, SMS, and email — qualifying buyers, answering inventory questions, and booking appointments.
- **[Transaction Engine](https://www.ekho.com/)**: A complete online checkout layer that handles financing, KYC, fraud detection, titling, registration, and compliance in all 50 states — enabling a Tesla-like purchase experience.
- **[Website](https://www.ekho.com/)**: AI-native dealership websites optimized for speed, mobile performance, search visibility (SEO + AI), and higher conversion rates.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: **Total Funding** — $17.925M across multiple rounds [linkedin.com](https://www.linkedin.com/company/ekho-dot-com)
  - Pre-Seed (Aug 2022): $500K led by Y Combinator
  - Seed (Jul 2025): $2.3M
  - Series A (Jul 2025): **$15.0M**
  - (Earliest Seed Mar 2022: $125K)
- **Notable Investors/Partners**: Activant, JPMorgan Payments, Winnebago Industries, Y Combinator [ycombinator.com](https://www.ycombinator.com/companies/ekho)
- **Growth Signals**:
  - Headcount grew **90.9% YoY** (+20 people) to 38 total employees [linkedin.com](https://www.linkedin.com/company/ekho-dot-com)
  - 40% of Ekho buyers are purchasing that vehicle type for the first time; 34% say they wouldn't have bought at all without the online option; 88% of Ekho buyers are younger than the industry average [ekho.com](https://www.ekho.com/)
  - Established presence in India in addition to NYC HQ
  - LinkedIn followers grew 222.4% yearly [linkedin.com](https://www.linkedin.com/company/ekho-dot-com)

## Competitive Advantages
- **Full-stack, 50-state compliance**: Unlike lead-gen tools or partial solutions, Ekho handles financing, titling, registration, and compliance natively — acting as a licensed distribution layer.
- **Modular, no-lock-in platform**: Dealers can start with one product (Sales Agent, Website, or Transaction Engine) and add more over time, with shared data and context across modules.
- **AI-native from the ground up**: The entire platform is built with AI at its core — not bolted on — enabling 24/7 autonomous sales and conversion optimization.
- **Proven net-new buyer acquisition**: Data shows Ekho brings in younger, first-time buyers that dealerships otherwise would not reach.
- **Deep integration ecosystem**: Connects automatically with existing DMS, CRM, inventory feeds, payment processors, and lenders — requiring no custom development [ekho.com](https://www.ekho.com/).

## Strategic Focus
- **Multi-rooftop & multi-channel expansion**: Building for dealer groups and OEMs with unified dashboards across locations, shared inventory visibility, and consistent branding.
- **Embedded F&I**: Already supports extended warranties, GAP insurance, tire/wheel protection, and other aftermarket products directly in the checkout flow.
- **Modular growth**: Encouraging dealers to start with one product and expand — "Most dealers start with one and expand within the first 90 days" [ekho.com](https://www.ekho.com/).
- **International talent acquisition**: Very open to visa sponsorship — co-founder Rowan Mockler is originally from South Africa and is on an O-1 visa [ekho.com](https://www.ekho.com/careers).

## Why Work Here
- **Culture**: "People who own outcomes, move quickly, and care deeply about craft. We're a small team tackling a massive market — you'll have outsized impact from day one." Key values include: Radical candor, merit-based decisions, buyer-first (which is dealer-first), ruthless focus, and "radically AI-native" (no "AI can't do this" attitude) [ekho.com](https://www.ekho.com/careers).
- **Work Policy**: **In-person only** at the NYC headquarters. "We work in-person from our NYC office — we believe the best products are built by teams that work closely together." [ekho.com](https://www.ekho.com/careers)
- **Benefits**: Competitive salary and equity, comprehensive health/dental/vision, unlimited PTO, 401(k), office equipment stipend (new laptop), free lunch and dinners, annual team offsite [ekho.com](https://www.ekho.com/careers).
- **Visa Sponsorship**: "Yes — we're very open to sponsorship... We believe international candidates are often the grittiest, hardest-working people, and we'll go to lengths to make sure you get what you need to stay in the US." [ekho.com](https://www.ekho.com/careers)
- **Interview Process**: Generally 2-3 pre-onsite calls → full day onsite with working sessions and limited pre-work, plus references. "We move fast and respect your time." [ekho.com](https://www.ekho.com/careers)

## Sources
1. [ekho.com](https://www.ekho.com/) — Company product information, platform details, data on buyer demographics
2. [ekho.com/careers](https://www.ekho.com/careers) — Culture, values, benefits, visa policy, work policy
3. [ycombinator.com](https://www.ycombinator.com/companies/ekho) — Founder details, funding history ($17.3M raise, YC batch S2022)
4. [linkedin.com](https://www.linkedin.com/company/ekho-dot-com) — Headcount, headcount growth, funding amounts, industry classification
5. [builtin.com](https://builtin.com/company/ekho) — Employee count, overview

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