---
title: 'Chief of Staff at Extend Your Team'
canonical: 'https://feeny.ai/job/chief-of-staff-extend-your-team-metro-manila-2f9f2mmq84vs'
type: 'job'
last_seen: '2026-09-11'
---

# Chief of Staff at Extend Your Team

- **Company:** Extend Your Team
- **Location:** Metro Manila, Philippines
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-04-02
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/eyt/eb186ee7-19e0-4b9f-8dbf-7aef876dbadf

## Job description

Chief of Staff

## Overview

We are seeking a highly capable Chief of Staff to act as a strategic partner and force multiplier to the COO. This role is designed for a strong operator who thrives in fast-moving environments, takes ownership of ambiguous problems, and ensures critical initiatives are executed effectively across the organization. This is not a traditional administrative or purely strategic role. The Chief of Staff will operate at the intersection of strategy and execution—owning key projects, improving internal operations, and helping the company scale with clarity and discipline.

## What You’ll Do

1. Drive Execution Across the Company

- Own and lead high-priority initiatives from concept through completion
- Ensure alignment, accountability, and follow-through across teams
- Identify gaps, solve problems, and remove bottlenecks

1. Act as a Force Multiplier to the COO

- Take ownership of key initiatives
- Help prioritize initiatives and ensure focus on what matters most
- Step in to lead or support projects as needed
- Partner across company departments to ensure goals, objectives and processes are aligned

1. Strengthen Internal Operations

- Improve processes, communication, and cross-functional coordination
- Bring structure to areas that are currently undefined or inefficient
- Ensure the business is operating smoothly day-to-day
- Develop and leverage AI to enhance and streamline processes

1. Oversee Core Business Functions (Light Oversight)

- HR / People Operations: Support performance management, basic people ops systems, and coordination with external resources
- Finance: Partner with bookkeeping/accounting to ensure accuracy, timeliness and visibility into payroll and expenses.
- Take ownership of ensuring the accuracy and timeliness of every payroll process
- Quickly learn existing processes and how the business operates in order to effectively support and improve these functions
- This role is not expected to be a deep technical expert in HR or finance, but must be comfortable owning and coordinating these areas

1. Support Training & Development

- Help improve onboarding and internal training processes
- Coordinate training initiatives and resources
- Ensure team members have what they need to succeed
- Identify training and development needs for internal team and external contractors
- Follow through on training expectations and manage the delivery and completion of required training

1. Leverage AI technology & Automation to Improve Efficiency

- Utilize AI tools to streamline workflows, improve productivity, and enhance decision-making across the organization
- Identify opportunities to implement AI-driven solutions that increase efficiency, reduce manual work, and improve outcomes
- Recommend and help implement process improvements that incorporate automation and AI where appropriate
- Stay current on emerging tools and proactively introduce practical applications to the business
- Fully utilize and manage tech stack utilization and accuracy
- Personally learn, adopt, and utilize the company’s technology stack, ensuring tools are consistently used, maintained, and optimized by the internal team (e.g., keeping project management systems like [Monday.com](http://Monday.com) accurate and up to date)

What Success Looks Like

- The COO no longer has to check in constantly on required documentation and processes
- Key initiatives move forward consistently and on time
- Internal operations feel organized, efficient, and scalable
- Teams are aligned and accountable
- Problems are identified and solved proactively
- Processes are increasingly streamlined through thoughtful use of AI and automation

## Who You Are

- A strong operator who takes ownership and follows through
- Able to quickly learn new processes, systems, and how the business operates
- Comfortable working in ambiguity and creating structure where none exists
- Highly organized with excellent judgment and prioritization skills
- Able to work across functions and influence without formal authority
- Direct, thoughtful, and comfortable addressing challenges
- Low ego, high accountability
- Curious and proactive about leveraging technology, including AI, to improve how work gets done

Ideal Background

- Experience in operations, Chief of Staff, or similar cross-functional roles
- Experience leading or supporting AI initiatives to improve internal processes and operations
- Background in startups, agencies, or other high-growth environments preferred
- Proven track record of owning and executing complex, cross-functional initiatives
- Experience working closely with senior leadership
- Highly proficient with a variety of tools and able to leverage them to their full potential

What This Role Is Not

- Not an administrative assistant role
- Not a siloed functional leader (e.g., only HR or only finance)

## Why This Role Matters

This role is critical to the company’s next stage of growth. You will work directly with the COO to help scale the business, improve execution, and build the internal foundation needed for long-term success.

## About Extend Your Team

## Company Overview
- **One-liner**: Extend Your Team connects high-growth companies with experienced remote professionals in the Philippines for roles like customer support, bookkeeping, and operations.
- **Entity Type**: Private (bootstrapped/self-funded)
- **Headquarters**: San Juan, Puerto Rico, with an additional office in Boca Raton, Florida, USA.
- **Founded**: 2020
- **Founders**: Not publicly available

## Core Business
- Primary industry: Outsourcing and Offshoring Consulting
- Target customers: VC-backed startups, enterprise & mid-market firms, and businesses expanding into new markets. They serve a diverse range of industries, specializing in financial services, technology, insurance, and property management.
- Mission or purpose statement: To help businesses scale faster, smarter, and without operational limits by building high-performance remote teams.

## Products & Services
- **Talent Placement (Virtual Assistants & Specialists)**: Extend Your Team fills roles including Executive Assistants, Customer Support Representatives, Bookkeepers, Accountants, Sales Development Reps, Project Managers, and more. They emphasize that their talent averages 5-15 years of experience and are "self-starters" who require minimal oversight.
- **Team Building & Augmentation**: They offer to build entire teams (e.g., a 187-person customer support team for a fintech client in 30 days) or fill single roles, embedding professionals into a client's existing workflows.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Employs 32 people (as of mid-2026), with a yearly headcount growth of +12.5% [linkedin.com](https://www.linkedin.com/company/extendyourteam). They claim to have built a 187-person customer support team for one client in 30 days.
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Active job postings have grown by 400% year-over-year. The company reports a 69.6% yearly increase in LinkedIn followers, indicating growing brand awareness [linkedin.com](https://www.linkedin.com/company/extendyourteam).

## Competitive Advantages
- **Proprietary Vetting Process ("Smart Talent System")**: A 5-step vetting process that they claim guarantees candidates with the right skills, cultural fit, and autonomy. Only 1% of applicants make it to the client interview stage [extendyourteam.com](https://www.extendyourteam.com/join-our-team/).
- **Focus on High-Caliber, Experienced Talent**: Unlike typical low-cost VA firms, they focus on hiring experienced professionals (7+ years average) who can contribute from day one with minimal oversight.
- **Speed of Hiring**: They advertise the ability to hire in as little as 48 hours.

## Strategic Focus
- **Scaling Operations for High-Growth Clients**: Their case studies and messaging focus on helping companies that are "outpacing their current structure" and need to scale quickly without overhead bloat.
- **Deepening Specialization in Financial Services**: Many current job postings (e.g., Card Services, Fraud Operations, HELOC, Loan Servicing) and their talent sources (Capital One, American Express) indicate a strong focus on the financial services sector [linkedin.com](https://www.linkedin.com/company/extendyourteam).

## Why Work Here
- **Remote-First & Flexible**: All roles are remote, based in the Philippines. The company offers a "Hybrid Workspace" designation, suggesting some roles may have occasional on-site requirements [builtin.com](https://builtin.com/company/extend-your-team).
- **Employee Benefits**: They offer free healthcare, dental, life insurance, paid time off, and a birthday cake for employees [extendyourteam.com](https://www.extendyourteam.com/join-our-team/).
- **Supportive Culture**: They assign a coach to help onboard and support every new hire. The company has a 4.2/5.0 employer rating on LinkedIn, with high marks for Work-Life Balance (4.5) and Compensation (4.3) [linkedin.com](https://www.linkedin.com/company/extendyourteam).
- **Hiring Eligibility**: The company currently only hires people who reside in the Philippines [extendyourteam.com](https://www.extendyourteam.com/join-our-team/).

## Sources
1. [extendyourteam.com](https://www.extendyourteam.com/)
2. [builtin.com](https://builtin.com/company/extend-your-team)
3. [linkedin.com](https://www.linkedin.com/company/extendyourteam)
4. [extendyourteam.com (Careers)](https://www.extendyourteam.com/join-our-team/)

## Other roles at Extend Your Team

- [Team Leader (HELOC)](https://feeny.ai/job/team-leader-heloc-extend-your-team-philippines-09yzpkn340v6) — Philippines
- [Compliance Project Manager](https://feeny.ai/job/compliance-project-manager-extend-your-team-philippines-770s3ppcehy0) — Philippines
- [HIL Partnership Support Specialist](https://feeny.ai/job/hil-partnership-support-specialist-extend-your-team-philippines-6cbz26ryht4y) — Philippines
- [Complaints Specialist](https://feeny.ai/job/complaints-specialist-extend-your-team-metro-manila-pb9ehg9fqmmd) — Metro Manila, Philippines
- [Loan Origination Customer Support](https://feeny.ai/job/loan-origination-customer-support-extend-your-team-metro-manila-aff9yzbbk2r0) — Metro Manila, Philippines
- [Closing Coordinator](https://feeny.ai/job/closing-coordinator-extend-your-team-metro-manila-ftky165zx343) — Metro Manila, Philippines
- [Originations Backend (HOI Specialist)](https://feeny.ai/job/originations-backend-hoi-specialist-extend-your-team-philippines-kg6nfcs0khye) — Philippines
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- [Loans Operations Specialist](https://feeny.ai/job/loans-operations-specialist-extend-your-team-philippines-s6z7v6tjjtkd) — Philippines