--- title: 'Chief of Staff (Legal) at OpenLoop Health' canonical: 'https://feeny.ai/job/chief-of-staff-legal-openloop-health-united-states-8qykqhww7jk6' type: 'job' last_seen: '2026-11-12' --- # Chief of Staff (Legal) at OpenLoop Health - **Company:** OpenLoop Health - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-11 - **Last confirmed live:** 2026-11-12 - **Apply:** https://jobs.ashbyhq.com/openloophealth/25c98f55-b555-4c50-a1a4-67e11243b9fc ## Job description ## About OpenLoop OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. ## About the Role OpenLoop is looking for a Chief of Staff to the General Counsel. We power telehealth for brands across all 50 states, in one of the most regulated and fastest-moving parts of healthcare. As the GC's strategic partner and a member of the legal leadership team, you'll help shape the department's strategy, drive its most important initiatives and ensure executive decisions translate into measurable results. You'll work across Legal, Compliance and the broader business to navigate complex priorities, drive strategic initiatives and strengthen how the organization operates as it scales. You'll also own the department's operating model, including legal operations, AI adoption, budgets and how Legal works with the rest of the business, acting as a trusted advisor and representative of the GC. ## What You'll Do - Shape the department's strategy and annual priorities with the GC, translating business objectives into actionable plans and making critical trade-offs across competing priorities, resources and investments. - Drive the execution of the GC's most important strategic initiatives, bringing together Legal, Compliance and business leadership to solve complex problems and deliver measurable outcomes. - Partner with VP and SVP leaders across the company, influencing decisions, navigating competing interests and driving alignment on initiatives that extend beyond the Legal function. - Lead Legal's involvement in major corporate transactions, including acquisitions, fundraising and strategic partnerships, coordinating diligence, data rooms and cross-functional execution alongside the corporate legal team. - Act as a strategic advisor and extension of the GC, representing them in selected leadership discussions, anticipating emerging challenges and ensuring decisions translate into action. - Own leadership meetings, offsites and planning cycles, establishing a consistent operating rhythm and holding leaders accountable for commitments and results. - Own leadership communications for the department, synthesizing complex business and legal issues into clear recommendations, executive updates and materials for Board discussions. - Lead strategic transformation across Legal, identifying opportunities to improve organizational effectiveness, cross-functional collaboration and how the function supports the company's growth. - Own the legal budget, outside counsel spend and departmental performance reporting, establishing clear financial accountability and visibility into the function's effectiveness. - Set the direction for Legal's use of AI, automation, contract management and intake tools, partnering with IT on delivery and building the legal operations capability and team as the department scales. ## Who You Are - 10+ years of experience, including several years as a Chief of Staff, strategy lead or senior operator working directly with senior executives, with demonstrated ownership of complex strategic initiatives and their execution. - Experience leading or playing a significant role in major corporate transactions, including fundraising, acquisitions or other complex strategic processes, with exposure to due diligence, data rooms and stakeholder coordination. - A record of leading cross-functional transformation, including AI and automation adoption that delivered measurable improvements in how an organization operates. - Experience in large-scale or rapidly scaling organizations, with the ability to anticipate where structures, processes and systems need to evolve. - A strong working knowledge of legal operations, including CLM, intake and legal technology, sufficient to set direction and lead specialists. - Experience owning departmental budgets, resource planning or outside counsel spend. - Experience leading teams and developing people, with a track record of building capability, accountability and strong performance. - The executive judgment, credibility and presence to influence VP and SVP leaders without direct authority and represent the GC in high-stakes discussions. - Strong strategic and commercial judgment, with the ability to connect business priorities, legal considerations and operational realities while moving comfortably between strategy and execution. ## Preferred Qualifications - Healthcare or regulated industry experience. - Experience with Ironclad. - A background spanning consulting, strategy or operations as well as legal. - Experience working directly with a General Counsel, Chief Legal Officer or executive leadership team. Our Benefits In addition, for salaried positions you would also be eligible for: - Medical, Dental, and Vision plans - Flexible Spending/Health Savings Accounts - Flexible PTO - 401(k) + Company Match - Life Insurance, Pet insurance, and more Our Company We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you. ## About OpenLoop Health ## Company Overview - **One-liner**: OpenLoop Health provides end-to-end, white-label telehealth infrastructure that enables healthcare and non-healthcare organizations to launch and scale digital health services. - **Entity Type**: Private - **Headquarters**: Des Moines, Iowa, United States - **Founded**: 2020 - **Founders**: Dr. Jon Lensing (CEO & Co-Founder) and Christian Williams (COO & Co-Founder) ## Core Business - **Primary industry**: Digital Health / Telehealth Infrastructure - **Target customers**: B2B — Digital health companies, hospitals & health systems, health plans, employers, retail & pharmacy, and non-healthcare entities looking to add virtual care offerings. - **Mission**: To bring healing anywhere, anytime to anyone across the nation. - **Vision**: A world where healthcare is accessible, efficient, and tailored to individual needs—delivered wherever the patient may be. ## Products & Services OpenLoop offers a full-stack, white-labeled suite of services: - **Technology Platform**: HIPAA-compliant EHR with flexible API integrations, scheduling, booking, payments, and support for both synchronous and asynchronous care. AI-powered operations to streamline clinical workflows. - **Provider Staffing & Credentialing**: Access to a nationwide, NCQA-credentialed network of clinicians across 30+ specialties and 15+ languages, with full 50-state coverage. Includes licensing, credentialing, and onboarding management. - **Payer Coverage & Revenue Cycle Management (RCM)**: A network of 600+ payer contracts including Medicare and Medicaid, paired with RCM services to streamline reimbursement. - **Regulatory, Legal & Compliance Support**: End-to-end legal, financial, and compliance setup, including ongoing regulatory maintenance and expert support. - **Clinical Pathways**: Over 100 repeatable, scalable, and vetted clinical protocols (e.g., medical weight loss, HRT, urgent care, mental health). - **Diagnostic Imaging & Labs**: A platform for diagnostic image ordering, referrals, and results, plus access to a network of pharmacy and lab partners for competitive medication costs. ## Market Standing - **Valuation**: Not publicly available (private company) - **Key Metric**: Trusted by 3M+ patients annually; serves patients in all 50 states; processes thousands of patient visits per month. - **Notable Investors/Partners**: Managing board includes Jack Berkowitz, Freddie Martignetti, and Ryan Morley. Client partners span digital health companies, hospitals, health plans, and employers. - **Growth Signals**: OpenLoop saw **700% YoY growth in 2024**, appointed key executive team members (including a Chief Medical Officer, CFO, CCO, and CPO), and integrated AI technology into its operations. LinkedIn followers grew 124.8% year-over-year. ## Competitive Advantages - **Full-stack, end-to-end solution**: OpenLoop is the only white-label provider that covers clinical, administrative, regulatory, and technological needs under one roof — clients bring their brand and patients, OpenLoop handles everything else. - **Nationwide scale**: 50-state PC network, 600+ payer contracts (including Medicare/Medicaid), and a network of thousands of clinicians. - **NCQA-accredited credentialing**: A streamlined, accredited credentialing process that reduces administrative burden for clients. - **Proven, repeatable clinical pathways**: Over 100 pre-vetted, scalable protocols allow clients to launch new programs quickly and safely. - **Deep Midwest roots**: Headquarters in Des Moines, Iowa, with a commitment to building local talent and positioning Iowa as a hub for healthcare transformation. ## Strategic Focus - **AI integration**: Embedding AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways. - **Expansion of clinical pathways**: Continuously developing new, ready-to-use care programs (e.g., medical weight loss, HRT, anti-aging, mental health). - **Scaling partnerships**: Serving a growing range of organizations from digital health startups to large employers and health systems. - **National reach**: Deepening 50-state coverage and payer relationships to enable truly national virtual care delivery. ## Why Work Here - **Culture & Mission**: Driven by a mission to “bring healing anywhere,” with a strong focus on expanding healthcare access. The team is described as passionate, energetic, and focused on driving long-lasting results. - **Work Environment**: Hybrid work environment with a pet-friendly office in Des Moines, Iowa. The company is deeply committed to its Iowa roots and building a skilled local workforce. - **Benefits**: Competitive salary, generous PTO, medical/dental/vision insurance, and a 401k program. - **Growth & Impact**: Employees report feeling empowered to make a lasting impact on virtual care delivery. The company saw explosive 700% YoY growth in 2024, indicating a dynamic and scaling environment. - **Leadership**: Experienced executive team including a CEO/co-founder with a personal connection to healthcare access challenges, a COO/co-founder, a CMO, CFO, CCO, CPO, and General Counsel. - **Caution**: The careers page explicitly warns of fraudulent job postings and fake recruiter outreach. Candidates should verify any role or offer by emailing fraud@openloophealth.com. ## Sources 1. [openloophealth.com](https://openloophealth.com/) 2. [openloophealth.com/careers](https://openloophealth.com/careers) 3. [openloophealth.com/team](https://openloophealth.com/team) 4. [openloophealth.com/blog/who-is-openloop-health](https://openloophealth.com/blog/who-is-openloop-health) 5. [linkedin.com/company/openloophealth](https://www.linkedin.com/company/openloophealth) ## Other roles at OpenLoop Health - [IT Lifecycle Management Lead](https://feeny.ai/job/it-lifecycle-management-lead-openloop-health-united-states-s10kr17jy059) — United States - [VP, Financial Planning & Analysis](https://feeny.ai/job/vp-financial-planning-analysis-openloop-health-united-states-krnc3jpnf6nc) — United States - [Senior Project Manager](https://feeny.ai/job/senior-project-manager-openloop-health-united-states-36rzpcngdawb) — United States - [Supply Chain Specialist II](https://feeny.ai/job/supply-chain-specialist-ii-openloop-health-dallas-j0xddcc055xc) — Dallas, TX / HQ - [Senior Manager, IT Audit](https://feeny.ai/job/senior-manager-it-audit-openloop-health-united-states-a8104yrf3k2g) — United States - [Chief of Staff to the CEO](https://feeny.ai/job/chief-of-staff-to-the-ceo-openloop-health-united-states-7fe5642qgp0d) — United States - [Manager, Revenue & Billing Operations](https://feeny.ai/job/manager-revenue-billing-operations-openloop-health-united-states-ge0etj26t4vk) — United States - [Senior Engineering Manager, Forward Deployed Engineering](https://feeny.ai/job/senior-engineering-manager-forward-deployed-engineering-openloop-health-united-bx3p8esaf0f3) — United States - [Pharmacy & Clinical Systems Engineer](https://feeny.ai/job/pharmacy-clinical-systems-engineer-openloop-health-united-states-3ppdeg65nvge) — United States - [Observability Engineer](https://feeny.ai/job/observability-engineer-openloop-health-united-states-qnkzg63vnv9x) — United States