---
title: 'Chief of Staff at Maven AGI'
canonical: 'https://feeny.ai/job/chief-of-staff-maven-agi-boston-jfekfybkj14e'
type: 'job'
last_seen: '2026-10-17'
---

# Chief of Staff at Maven AGI

- **Company:** Maven AGI
- **Location:** Boston, MA
- **Compensation:** $180k–$200k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.ashbyhq.com/maven-agi/33984222-d4db-4201-885f-bc9a8e4aa51b

## Job description

Company Overview: [Maven AGI is an enterprise](https://www.mavenagi.com/) AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.

Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.

We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.

We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.

Team: Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.

Position Overview: We are hiring a Chief of Staff to the CEO to serve as a strategic partner to our CEO and leadership team as we scale an enterprise AI platform transforming customer support and operations. This role is designed for a highly analytical, execution-oriented leader who thrives at the intersection of strategy, operations, and communication. As Chief of Staff, you will act as a force multiplier for the CEO—driving alignment across the company, owning critical initiatives, and ensuring that Maven AGI executes with speed, clarity, and rigor. You’ll operate across product, go-to-market, engineering, and operations, helping turn company-level priorities into concrete plans and measurable outcomes. This is a high-impact role with broad exposure to company strategy, executive decision-making, and the challenges of scaling an AI-first enterprise business.

What You’ll Do:

- Partner closely with the CEO to drive strategic planning, goal-setting, and execution across the company
- Own and lead cross-functional, high-priority initiatives—from new product bets to operational improvements
- Act as a connective layer between teams, ensuring alignment on priorities, timelines, and outcomes
- Prepare executive briefings, internal communications, and decision memos that distill complex topics clearly
- Identify gaps, risks, and opportunities early—and proactively drive solutions
- Improve operating cadence (OKRs, metrics, exec meetings, planning processes) to help the company scale effectively
- Represent the CEO in meetings when appropriate and follow through to ensure decisions turn into action

Who You Are:

- Have 5+ years of experience in a high-growth startup, management consulting, investment banking, product operations, or a similarly fast-paced environment
- Background in venture capital or top-tier management consulting; former VC experience strongly preferred
- Deep familiarity with investor processes, including financial modeling, data room construction, and fundraising support
- Proven ability to lead and execute change management initiatives in fast-growing organizations
- Are a strong strategic thinker who can translate vision into execution, structure, and results
- Excel at cross-functional collaboration and can influence outcomes without formal authority
- Thrive in ambiguity and can independently prioritize, execute, and iterate quickly
- Have exceptional written and verbal communication skills and can synthesize complex ideas with clarity
- Are highly organized, detail-oriented, and capable of managing multiple high-stakes workstreams at once
- Are comfortable using data and metrics to drive decisions and measure impact
- Have led or supported company-wide initiatives involving multiple senior stakeholders
- Are known for anticipating needs, spotting issues before they escalate, and acting proactively

How you show up: What unites us is our Values and the passion we share to live by them:

- We are customer champions. - You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
- We are bold in action. - You move with urgency and courage. You’re not afraid to challenge convention, take smart risks, and push boundaries in pursuit of meaningful outcomes.
- We are data-driven and insight guided. - You make thoughtful decisions grounded in evidence. You’re curious, analytical, and combine data with intuition to guide strategy and execution.
- We are stronger together. - You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership. You believe the best ideas emerge through open dialogue and collective effort.

What We Offer:

- High Impact in cutting-edge field: Be at the vanguard of AI innovation.
- Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes.
- Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.

MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in changing the face of enterprise customer support.

## About Maven AGI

## Company Overview
- **One-liner**: Maven AGI builds an enterprise-grade AI agent platform to automate and govern customer experience (CX) workflows across the full customer journey.
- **Entity Type**: Private (Series B, $78M total funding)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2023
- **Founders**: Jonathan Corbin (CEO) and Sami Shalabi (CTO), both former executives from HubSpot, Google, and Stripe.

## Core Business
- **Primary industry**: Enterprise AI / Customer Experience (CX) Automation
- **Target customers**: Large enterprises in regulated industries (financial services, healthcare, legal, e-commerce) needing governed, scalable AI for customer support, sales, and operations.
- **Mission or purpose**: To build Business AGI — enterprise AI that unifies systems, syncs functions, and orchestrates real-time action across the enterprise.

## Products & Services
- **AI Agent Platform**: A comprehensive platform that deploys multimodal generative AI agents across chat, SMS, WhatsApp, email, help centers, and voice. Agents autonomously resolve customer questions using structured and unstructured knowledge, personalized data, and system integrations.
- **AI Voice Agent**: Voice-based AI agent for handling phone-based customer interactions.
- **AI Agent Designer**: Tool for customizing and designing AI agent behavior and workflows.
- **Inbox & Knowledge Graph**: Unified inbox for agent handoffs and a knowledge graph that grounds AI responses in approved company data.
- **Data & Insights**: Analytics and reporting tools to monitor agent performance, resolution rates, and customer satisfaction.
- **Integrations**: Deep integrations with Zendesk, Salesforce, Freshdesk, and other major CX and CRM platforms.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Total Funding of **$78M** across three rounds:
    - Seed Round (Dec 2023): $8M
    - Series A (May 2024): $20M, led by M13
    - Series B (Jul 2025): $50M, led by Dell Technologies Capital
- **Notable Investors/Partners**: Dell Technologies Capital, Cisco Investments, SE Ventures, Lux Capital, M13, E14 Fund.
- **Growth Signals**:
    - Headcount of ~90 employees (as of mid-2026), with monthly growth of +4.9%.
    - Achieved ISO/IEC 42001 certification (Feb 2026), the first international standard for AI management systems — a major differentiator for regulated enterprise sales.
    - Claims up to 93% of customer queries resolved autonomously and 10x faster resolution times.
    - Customer base includes publicly traded companies (Ibex, Tripadvisor, SS&C Technologies) and notable tech/legal/fintech brands (Clio, Rho, Check, Papaya Pay).
    - Active job postings: 35+ open roles (as of mid-2026), with a +169% quarterly increase in hiring.

## Competitive Advantages
- **Enterprise Governance Focus**: ISO/IEC 42001 certified, with a suite of 9 independent security/compliance certifications. Built-in controls for prompt injection detection, data redaction, confidence-based escalation, and traceable audit logging — critical for regulated industries.
- **Full-Journey Orchestration**: Unifies support, sales, and operations into a single AI operating layer, replacing siloed handoffs with context-aware workflows.
- **Deep Integrations**: Pre-built connectors for major CRMs and helpdesk platforms (Zendesk, Salesforce, Freshdesk) without requiring system changes.
- **Founding Team Credibility**: Founded by executives from HubSpot, Google, and Stripe, giving them deep domain expertise in both enterprise SaaS and AI.

## Strategic Focus
- **Scaling Enterprise Sales**: Targeting large, regulated enterprises (financial services, healthcare) that require governed AI deployments.
- **Security & Compliance Leadership**: Expanding compliance portfolio (ISO 42001, SOC 2, etc.) to remove barriers to adoption in risk-averse industries.
- **Product Expansion**: Moving beyond pure customer support into sales and operations workflows, positioning as a "Business AGI" platform.
- **Talent Acquisition**: Aggressively hiring across engineering, product, sales, and customer experience roles to support growth.

## Why Work Here
- **Culture & Mission**: High-impact startup working on cutting-edge enterprise AI. The company describes itself as "inventing the future, one breakthrough at a time."
- **Work Model**: Hybrid (Boston office growing), with a focus on in-person collaboration.
- **Compensation & Benefits**:
    - 100% employee (80% family) medical, dental, vision coverage.
    - Unlimited PTO.
    - $5k annual home office budget.
    - $5k 401k match.
    - $300/month commuter benefits.
    - Continuing education budget.
    - Short/long-term disability, critical illness, and life insurance.
    - Dependent care benefits.
- **Employee Rating**: 4.7/5.0 on LinkedIn (79 reviews), with strong scores across Work-Life (4.6), Compensation (4.6), and Culture (4.5).
- **Team**: ~90 employees with a strong technical core (30% engineering). Notable talent sourced from HubSpot, Stripe, Salesforce, WalkMe, and ZoomInfo.
- **Growth Opportunity**: Rapidly scaling company with 35+ open roles and a clear path to Series C; early employees have significant ownership and impact.

## Sources
1. [mavenagi.com](https://www.mavenagi.com/)
2. [linkedin.com/company/mavenagi](https://www.linkedin.com/company/mavenagi)
3. [cbinsights.com](https://www.cbinsights.com/company/maven-agi)
4. [pitchbook.com](https://pitchbook.com/profiles/company/523084-33)
5. [prnewswire.com](https://www.prnewswire.com/news-releases/maven-agi-achieves-isoiec-42001-certification-strengthening-enterprise-ai-governance-302388999.html) (ISO 42001 announcement)

## Other roles at Maven AGI

- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-maven-agi-pst-fxtzqgwp4fyp) — PST
- [Senior Product Manager, Integrations](https://feeny.ai/job/senior-product-manager-integrations-maven-agi-boston-t3a5kqnn5qx1) — Boston, MA
- [Demand Generation Lead](https://feeny.ai/job/demand-generation-lead-maven-agi-est-m8ak6aqs4t0p) — EST
- [DevOps Engineering Manager](https://feeny.ai/job/devops-engineering-manager-maven-agi-boston-h0mjxbwpbq0e) — Boston, MA
- [Software Engineering Manager/Tech Lead, Maven Voice](https://feeny.ai/job/software-engineering-manager-tech-lead-maven-voice-maven-agi-boston-m4ea1227z5d1) — Boston, MA
- [Senior Software Engineer – Platform Team](https://feeny.ai/job/senior-software-engineer-platform-team-maven-agi-boston-p8s10j8jyyf1) — Boston, MA
- [Staff Software Engineer – Platform Team](https://feeny.ai/job/staff-software-engineer-platform-team-maven-agi-boston-gxy5hwcze357) — Boston, MA
- [Sales Development Representative - San Francisco](https://feeny.ai/job/sales-development-representative-san-francisco-maven-agi-san-francisco-esmkshcxn18s) — San Francisco, CA
- [Sales Development Representative - Boston](https://feeny.ai/job/sales-development-representative-boston-maven-agi-boston-y2xjpqzzgwpy) — Boston, MA
- [Director, People Business Partner](https://feeny.ai/job/director-people-business-partner-maven-agi-boston-wxggrnzcpqmr) — Boston, MA