--- title: 'Chief of Staff to the CEO at OpenLoop Health' canonical: 'https://feeny.ai/job/chief-of-staff-to-the-ceo-openloop-health-united-states-7fe5642qgp0d' type: 'job' last_seen: '2026-11-12' --- # Chief of Staff to the CEO at OpenLoop Health - **Company:** OpenLoop Health - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-09 - **Last confirmed live:** 2026-11-12 - **Apply:** https://jobs.ashbyhq.com/openloophealth/6dcfd6f4-d610-4e95-94be-77f765fbbc80 ## Job description ## About OpenLoop OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. ## About the Role OpenLoop Health is seeking a strategic, entrepreneurial and execution-oriented Chief of Staff to serve as a trusted partner to the CEO while leading some of the company's most important strategic initiatives. This is not a traditional Chief of Staff role. It combines two distinct responsibilities: driving strategic alignment and operational effectiveness within the Office of the CEO, and independently building and operationalizing new businesses, subsidiaries and strategic initiatives from zero to one. ## What You'll Do - Act as the CEO's strategic partner on enterprise decisions across strategy, finance, operations and organization. - Translate the CEO's top priorities into an enterprise plan with clear owners, and drive them to measurable outcomes. - Own Board meeting planning, materials and follow-up with the CEO, CFO, COO and General Counsel. - Own the executive operating cadence and hold leaders to key decisions and commitments. - Design the operating mechanisms that close gaps in ownership, decision-making and cross-functional execution. - Set the vision and execution roadmap for new businesses, and lead them from concept to launch with full accountability for results. - Lead the operational establishment of new and acquired entities, aligning Legal, Finance, HR, IT, Compliance and Operations. - Own post-acquisition integration and cross-company alignment after close, partnering with Corporate Development on diligence and planning. - Define success metrics and governance for each new business, and transition it to a permanent leader once it runs. ## Who You Are - Accountable for strategic, financial and operational outcomes, not only recommendations. - Self-directed, turning the CEO’s direction into action with minimal oversight. - Comfortable with ambiguous, high-stakes problems where neither the answer nor the infrastructure exists yet. - Trusted advisor to founders and executives, with builder experience at high-growth companies. - Investor-trained operator who has valued businesses and then built them. - Board-ready communicator who frames decisions, trade-offs and recommendations for the CEO, Board and investors. - Discreet with sensitive matters across deals, governance and people. ## Qualifications - 7 to 12+ years of experience across finance, investing, corporate development and business operations. - A first chapter in investment banking, private equity, venture capital or M&A advisory, with strong modeling, analytical and transaction-evaluation skills. - Hands-on operating experience at an early-stage or high-growth startup, ideally launching, scaling or transforming a business or function. As a co-founder, GM, head of operations or similar. - A track record of leading complex, ambiguous initiatives from concept to execution. - Experience working directly with senior executives and influencing cross-functional leaders without formal authority. - Exceptional written and verbal communication, including Board-level presentations. Our Benefits In addition, for salaried positions you would also be eligible for: - Medical, Dental, and Vision plans - Flexible Spending/Health Savings Accounts - Flexible PTO - 401(k) + Company Match - Life Insurance, Pet insurance, and more Our Company We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you. ## About OpenLoop Health ## Company Overview - **One-liner**: OpenLoop Health provides end-to-end, white-label telehealth infrastructure that enables healthcare and non-healthcare organizations to launch and scale digital health services. - **Entity Type**: Private - **Headquarters**: Des Moines, Iowa, United States - **Founded**: 2020 - **Founders**: Dr. Jon Lensing (CEO & Co-Founder) and Christian Williams (COO & Co-Founder) ## Core Business - **Primary industry**: Digital Health / Telehealth Infrastructure - **Target customers**: B2B — Digital health companies, hospitals & health systems, health plans, employers, retail & pharmacy, and non-healthcare entities looking to add virtual care offerings. - **Mission**: To bring healing anywhere, anytime to anyone across the nation. - **Vision**: A world where healthcare is accessible, efficient, and tailored to individual needs—delivered wherever the patient may be. ## Products & Services OpenLoop offers a full-stack, white-labeled suite of services: - **Technology Platform**: HIPAA-compliant EHR with flexible API integrations, scheduling, booking, payments, and support for both synchronous and asynchronous care. AI-powered operations to streamline clinical workflows. - **Provider Staffing & Credentialing**: Access to a nationwide, NCQA-credentialed network of clinicians across 30+ specialties and 15+ languages, with full 50-state coverage. Includes licensing, credentialing, and onboarding management. - **Payer Coverage & Revenue Cycle Management (RCM)**: A network of 600+ payer contracts including Medicare and Medicaid, paired with RCM services to streamline reimbursement. - **Regulatory, Legal & Compliance Support**: End-to-end legal, financial, and compliance setup, including ongoing regulatory maintenance and expert support. - **Clinical Pathways**: Over 100 repeatable, scalable, and vetted clinical protocols (e.g., medical weight loss, HRT, urgent care, mental health). - **Diagnostic Imaging & Labs**: A platform for diagnostic image ordering, referrals, and results, plus access to a network of pharmacy and lab partners for competitive medication costs. ## Market Standing - **Valuation**: Not publicly available (private company) - **Key Metric**: Trusted by 3M+ patients annually; serves patients in all 50 states; processes thousands of patient visits per month. - **Notable Investors/Partners**: Managing board includes Jack Berkowitz, Freddie Martignetti, and Ryan Morley. Client partners span digital health companies, hospitals, health plans, and employers. - **Growth Signals**: OpenLoop saw **700% YoY growth in 2024**, appointed key executive team members (including a Chief Medical Officer, CFO, CCO, and CPO), and integrated AI technology into its operations. LinkedIn followers grew 124.8% year-over-year. ## Competitive Advantages - **Full-stack, end-to-end solution**: OpenLoop is the only white-label provider that covers clinical, administrative, regulatory, and technological needs under one roof — clients bring their brand and patients, OpenLoop handles everything else. - **Nationwide scale**: 50-state PC network, 600+ payer contracts (including Medicare/Medicaid), and a network of thousands of clinicians. - **NCQA-accredited credentialing**: A streamlined, accredited credentialing process that reduces administrative burden for clients. - **Proven, repeatable clinical pathways**: Over 100 pre-vetted, scalable protocols allow clients to launch new programs quickly and safely. - **Deep Midwest roots**: Headquarters in Des Moines, Iowa, with a commitment to building local talent and positioning Iowa as a hub for healthcare transformation. ## Strategic Focus - **AI integration**: Embedding AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways. - **Expansion of clinical pathways**: Continuously developing new, ready-to-use care programs (e.g., medical weight loss, HRT, anti-aging, mental health). - **Scaling partnerships**: Serving a growing range of organizations from digital health startups to large employers and health systems. - **National reach**: Deepening 50-state coverage and payer relationships to enable truly national virtual care delivery. ## Why Work Here - **Culture & Mission**: Driven by a mission to “bring healing anywhere,” with a strong focus on expanding healthcare access. The team is described as passionate, energetic, and focused on driving long-lasting results. - **Work Environment**: Hybrid work environment with a pet-friendly office in Des Moines, Iowa. The company is deeply committed to its Iowa roots and building a skilled local workforce. - **Benefits**: Competitive salary, generous PTO, medical/dental/vision insurance, and a 401k program. - **Growth & Impact**: Employees report feeling empowered to make a lasting impact on virtual care delivery. The company saw explosive 700% YoY growth in 2024, indicating a dynamic and scaling environment. - **Leadership**: Experienced executive team including a CEO/co-founder with a personal connection to healthcare access challenges, a COO/co-founder, a CMO, CFO, CCO, CPO, and General Counsel. - **Caution**: The careers page explicitly warns of fraudulent job postings and fake recruiter outreach. Candidates should verify any role or offer by emailing fraud@openloophealth.com. ## Sources 1. [openloophealth.com](https://openloophealth.com/) 2. [openloophealth.com/careers](https://openloophealth.com/careers) 3. [openloophealth.com/team](https://openloophealth.com/team) 4. [openloophealth.com/blog/who-is-openloop-health](https://openloophealth.com/blog/who-is-openloop-health) 5. [linkedin.com/company/openloophealth](https://www.linkedin.com/company/openloophealth) ## Other roles at OpenLoop Health - [IT Lifecycle Management Lead](https://feeny.ai/job/it-lifecycle-management-lead-openloop-health-united-states-s10kr17jy059) — United States - [VP, Financial Planning & Analysis](https://feeny.ai/job/vp-financial-planning-analysis-openloop-health-united-states-krnc3jpnf6nc) — United States - [Chief of Staff (Legal)](https://feeny.ai/job/chief-of-staff-legal-openloop-health-united-states-8qykqhww7jk6) — United States - [Senior Project Manager](https://feeny.ai/job/senior-project-manager-openloop-health-united-states-36rzpcngdawb) — United States - [Supply Chain Specialist II](https://feeny.ai/job/supply-chain-specialist-ii-openloop-health-dallas-j0xddcc055xc) — Dallas, TX / HQ - [Senior Manager, IT Audit](https://feeny.ai/job/senior-manager-it-audit-openloop-health-united-states-a8104yrf3k2g) — United States - [Manager, Revenue & Billing Operations](https://feeny.ai/job/manager-revenue-billing-operations-openloop-health-united-states-ge0etj26t4vk) — United States - [Senior Engineering Manager, Forward Deployed Engineering](https://feeny.ai/job/senior-engineering-manager-forward-deployed-engineering-openloop-health-united-bx3p8esaf0f3) — United States - [Pharmacy & Clinical Systems Engineer](https://feeny.ai/job/pharmacy-clinical-systems-engineer-openloop-health-united-states-3ppdeg65nvge) — United States - [Observability Engineer](https://feeny.ai/job/observability-engineer-openloop-health-united-states-qnkzg63vnv9x) — United States