--- title: 'Chief Revenue Officer (CRO) at vivenu GmbH' canonical: 'https://feeny.ai/job/chief-revenue-officer-cro-vivenu-gmbh-new-york-ass44p2sw5d1' type: 'job' last_seen: '2026-09-15' --- # Chief Revenue Officer (CRO) at vivenu GmbH - **Company:** vivenu GmbH - **Location:** New York, NY - **Compensation:** $550k–$750k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-03-16 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.lever.co/vivenu/7b3f3985-7bad-4f46-bead-7085e4c41b1f ## Job description About vivenu: The Modern Standard for Live Entertainment Ticketing is no longer just a transaction; it is the most important revenue and data engine in sports and live entertainment. While legacy "black box" providers restrict data, tech and brand control, vivenu is the API-first "Modern Legacy Disruptor." We empower 1,000+ of the world’s most premier event brands in 50+ countries – from global icons like the Grammy Awards and HYROX to teams such as Stanford Athletics and FC Schalke 04 – to reclaim their data, their brand, and their revenue. Backed by $65M+ from top-tier investors, with an annual GTV of >1Bn GTV and being profitable, it is time to go towards the next phase: accelerating our segment-specific approach, significantly increasing average ACV, and paving the way for an AI-powered fan engagement era. The Role: Architect of Global Revenue As vivenu’s CRO, you are the primary architect of vivenu’s global expansion. You aren't just managing a Revenue team; you are building a high-performance machine that wins the world's most complex sports and venue accounts. You will complement our CEO by providing the strategic planning and execution required to scale a verticalized GTM engine across the globe. The Team currently consists of 70 highly skilled and motivated contributors; divided in Sales Leaders, AEs, BDRs, RevOps, GTM, Marketing and Partnerships. As our CRO your responsibilities will include: - Global Revenue Leadership: Define and reach our global revenue growth goals as determined together with the CEO and board. Coordinate and align Marketing, Partnerships, Sales, and Business Development efforts into a single, cohesive growth engine. - Scaling the Revenue Org: Lead the charge in more than doubling the revenue organization in headcount, designing a global structure that remains agile as we scale. - Strategic Deal Involvement: Move beyond "oversight" to actively coaching leadership on deal play. You will help navigate complex stakeholder landscapes, including alignment with owners, investors, and boards for our Enterprise opportunities. - Elevating the Narrative: Grow the importance of "Business Value Selling" – positioning vivenu not just as a tool, but as the essential revenue-focused operating system for live entertainment. - Holistic GTM Strategy: Sharpen our value proposition to reflect the industry’s unique complexities, moving beyond a generic SaaS narrative. - Modern Tech Stack Mastery: Ensure the team is equipped with, and fluent in, a modern AI-powered tech stack that drives speed, transparency, and data-informed decision-making. As our CRO your success will be measured by: - Global Coherence: Co-create and lead a unified global sales strategy that respects regional and vertical nuances while maintaining the "vivenu standard" of excellence. - Segment-Specific Expertise: Refine our transition toward a sophisticated, segment-specific approach, driving a consistent increase in average ACV and securing high-value customers in our core verticals. - Autonomous Pod Structure: Build and empower sales pod structures with the right level of autonomy to navigate local market dynamics while remaining aligned with global goals. - Mission-Critical Trust: Lead with the professional gravity required for a trust-focused industry. You will ensure that every enterprise interaction is individualized, acknowledging that ticketing is the heartbeat of our customers' digital ecosystems. - Hyper-Growth Velocity: Lead the revenue function through a trajectory of doubling the business year-over-year, scaling the organization’s reach and impact without compromising operational integrity. What skillset you will need to bring to succeed in this role: - 5 years of experience as a CRO in a high-scale SaaS organization. - The Vertical Specialist: Proven track record in Vertical SaaS. You understand that in this space, winners provide the "Operating System" that sits at the heart of the business. - Global Scaler: Successfully built and managed teams across North America and Europe, navigating the cultural nuances required to win on both continents and continue to scale from there. - Analytical Mindset & High-Performance Culture: You move with urgency, embrace an iterative "fail fast, learn faster" mentality, and thrive in an environment where speed is a competitive advantage. - Ecosystem Thinker: Recognizes ticketing as the most critical digital business decision for our customers and understands how to sell into a diverse, passionate industry where the product sits at the core of fan engagement and revenue generation. - Intellectual Agility: Navigate the complexities of a highly nuanced industry with sharp analytical precision. You will master our sales frameworks with speed, deciphering intricate industry politics and stakeholder dynamics to drive immediate strategic impact. Why join vivenu? Category-Defining Product. We provide the enterprise-grade, mission-critical platform for the world’s most iconic sports franchises, live entertainment brands and cultural venues. We aren't a "utility"; we are the primary revenue engine for our partners, displacing legacy incumbents with a superior tech stack. Proven Financial Foundation. Beyond the "startup" phase, vivenu operates on a VC-backed foundation, maintaining a high-growth trajectory. Sophisticated Leadership Bench. Join a high-caliber collective of 200+ vivenuans marrying deep industry expertise with tech leadership. You will work alongside execs from Google, Salesforce, Slack and co., who have chosen vivenu to build the industry’s next global standard. True Global Footprint. With six international offices and a presence in the world’s most competitive markets, our DNA is global. We operate as a high-velocity meritocracy where impact and architectural thinking are valued over hierarchy. Recognized Market Momentum. Consistently cited by Sifted as a top European scale-up, we are systematically re-architecting the ticketing ecosystem. We don’t just participate in the market; we are the catalyst for its digital transformation. Strategic Autonomy & Legacy. This is a mandate to build. You will have the platform and the resources to industrialize a global GTM engine, set the pace for the industry’s future, and leave a definitive mark on the live entertainment landscape. ## About vivenu GmbH ## Company Overview - **One-liner**: vivenu builds an API-first, white-label ticketing platform for live events, powering sports, culture, festivals, conferences, and universities while giving organizers full control over their brand, data, and fan relationships. - **Entity Type**: Private (VC-backed scale-up, last known funding round: Series B) - **Headquarters**: Düsseldorf, Germany (global HQ); additional offices in Frankfurt, New York City, Paris, and Tampa - **Founded**: 2018 - **Founders**: Three co-founders, recognized by Forbes 30 Under 30 and named Executive of the Year (per the company's career page; names not detailed in verified public sources) ## Core Business - **Primary industry**: Live-event ticketing technology (SaaS / API platform) - **Target customers**: B2B — sports franchises, performing arts venues, festivals, universities, conference and cultural organizers; also serves tech leaders needing headless ticketing solutions - **Mission**: To modernize the ticketing industry by providing the most flexible, open, and data-driven platform — one that lets organizers treat ticketing as a core revenue engine rather than a closed, restrictive system ## Products & Services - **vivenu Platform**: White-label, fully customizable ticketing solution covering reserved seating, general admission, end-to-end checkout, and on-site payment terminals. Adapts to real-time workflows and keeps the organizer's brand front and center. - **Headless Ticketing API & SDKs**: API-first architecture that lets developers integrate ticketing into any tool or build custom apps "with just a few lines of code" — the most flexible tier for tech-savvy organizers. - **Analytics & Data Insights**: Real-time visitor behavior tracking and yield optimization, with reports of up to 23% online revenue increases. - **Ecosystem Integrations**: Open integrations with CRMs, marketing clouds, analytics tools, and shop systems, enabling organizers to extend their stack without being locked into a closed vendor. - **Dedicated Expert Support**: Designated support teams, digital consultants, and active customer communities bundled with platform adoption. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: $65.9M total funding (3 prior rounds; most recent round: $49.2M Series B led by Activant Capital and Hedosophia, announced November 2021). LinkedIn's third-party estimate lists annual revenue at ~$2.4M, though this is likely understated for a company of this scale. - **Notable Investors/Partners**: Balderton Capital (Series A lead), Activant Capital (Series B lead), Hedosophia (Series B), redalpine (Seed lead) - **Growth Signals**: - 1,000+ organizations powered across 50+ countries - 170+ employees (per company site); LinkedIn data estimates 158 employees, +25.5% YoY headcount growth - 800+ platform upgrades shipped in a single year during earlier scaling phase - Expanded from a small Frankfurt office to six global offices across Europe and the US (including New York, Paris, Tampa) - Named among the fastest-growing scale-ups across all categories by Sifted - Marquee clients include FC Schalke 04, the Grammy Awards, and Stanford University ## Competitive Advantages - **API-first, white-label architecture**: Unlike legacy ticketing incumbents, vivenu lets organizers fully own their brand and user experience instead of forcing them into a white-labeled "storefront" that still belongs to the vendor. - **Data ownership and open ecosystem**: Organizers keep their data and can plug in their preferred CRM, marketing cloud, and analytics stack — positioning vivenu as the "backbone" rather than the bottleneck of the stack. - **Vertical breadth**: One platform serves sports, performing arts, festivals, conferences, and universities, creating diverse revenue streams across event categories. - **Scale and reliability engineering**: Platform built for security, scale, and resilience across global markets, an essential requirement for enterprise live-event clients. - **Strong corporate client base**: References like Schalke 04, the Grammys, and Stanford provide enterprise credibility and social proof. ## Strategic Focus - **Continuous product investment**: The company commits its funding to technology development and platform evolution, shipping regular upgrades and expanding API/SDK capabilities. - **Geographic expansion**: Strategic build-out of US operations (New York and Tampa offices) alongside European growth, with plans to deepen footprint across new markets and verticals. - **Data-driven future**: Emphasis on clean, real-time data and analytics to help organizers optimize yield, understand audiences, and prepare for an AI-driven era of live entertainment. ## Why Work Here - **Mission-driven impact**: Employees directly shape ticketing and fan experiences for global brands; the company highlights that work impacts "hundreds of clients and thousands of fans daily" and that millions of attendees will have lasting memories because of what the team builds. - **Strong culture scores (from employee reviews, 23 reviews)**: 4.1/5 overall; career growth rated 4.2/5, culture 3.8/5, compensation 3.6/5, and work-life balance 3.4/5 — indicating a fast-paced, growth-oriented environment where career development is a standout. - **Leadership pedigree**: Team guided by leaders from Google, Slack, and Salesforce; founders recognized by Forbes 30 Under 30 and named Executive of the Year. - **Scale-up energy with financial stability**: Described as "scaling sustainably on a profitable, VC-backed foundation with true product-market fit," combining startup agility with long-term vision. - **Flexible work model**: Remote Germany options available; six global offices across Düsseldorf, Frankfurt, New York, Paris, Tampa, and more foster a diverse, merit-driven, cross-border culture. - **Learning culture**: "Daily learning and collective growth" is cited as a core ethos, reinforced by constant product iteration and a Sifted ranking among the fastest-growing scale-ups. - **Active hiring**: Open roles span Sales, Customer Success, Marketing, and Product & Development, including senior security engineering and enterprise account executive positions — a signal of continued investment across functions. ## Sources 1. [vivenu.com](https://vivenu.com/about) 2. [vivenu.com](https://vivenu.com/careers) 3. [lever.co](https://jobs.lever.co/vivenu) 4. [vivenu.com](https://vivenu.com/) 5. [linkedin.com](https://linkedin.com/company/vivenu-gmbh) ## Other roles at vivenu GmbH - [Senior Security Engineer - AppSec (d/f/m)](https://feeny.ai/job/senior-security-engineer-appsec-d-f-m-vivenu-gmbh-germany-f5cq1f023415) — Germany - [Account Executive (m/f/d) - French Speaking](https://feeny.ai/job/account-executive-m-f-d-french-speaking-vivenu-gmbh-zurich-srmszz4c6620) — Zurich, Switzerland - [People Partner & People Operations Manager – Revenue & Customer Experience Functions](https://feeny.ai/job/people-partner-people-operations-manager-revenue-customer-experience-functions-9smsq1rr35r5) — New York, NY - [Senior Account Executive - Live Entertainment](https://feeny.ai/job/senior-account-executive-live-entertainment-vivenu-gmbh-new-york-sas0jyc2p7tr) — New York, NY - [Financial Accountant](https://feeny.ai/job/financial-accountant-vivenu-gmbh-dusseldorf-8wx2763wgfqa) — Düsseldorf, Germany - [GRC Program Manager (d/f/m)](https://feeny.ai/job/grc-program-manager-d-f-m-vivenu-gmbh-germany-tr10e8p76pj5) — Germany - [(Senior) Pre-Sales Consultant (d/f/m)](https://feeny.ai/job/senior-pre-sales-consultant-d-f-m-vivenu-gmbh-dusseldorf-944542rcr234) — Düsseldorf, Germany - [Office Manager Werkstudent / Minijobber (m/w/d), 10-15 Stunden pro Woche](https://feeny.ai/job/office-manager-werkstudent-minijobber-m-w-d-10-15-stunden-pro-woche-vivenu-gmbh-7pm4wr59vkd7) — Frankfurt, Germany - [(Senior) Account Executive - Software Sales (d/f/m)](https://feeny.ai/job/senior-account-executive-software-sales-d-f-m-vivenu-gmbh-dusseldorf-bcrvkh1zwcqg) — Düsseldorf, Germany - [Solution Architect / Solution Engineer](https://feeny.ai/job/solution-architect-solution-engineer-vivenu-gmbh-paris-8nj98gbvhqts) — Paris, France