--- title: 'Chief Revenue Officer at Phoenix Ecommerce Technologies' canonical: 'https://feeny.ai/job/chief-revenue-officer-phoenix-ecommerce-technologies-united-states-9n96fbktc58e' type: 'job' last_seen: '2026-09-08' --- # Chief Revenue Officer at Phoenix Ecommerce Technologies - **Company:** Phoenix Ecommerce Technologies - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-16 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/phoenixtechnologies/4c8ffe46-2375-4e26-b6ae-463363fecae9 ## Job description Phoenix is the Autonomous Commerce Platform for DTC Founders. We unify storefronts, checkout, payments, and operations into one platform where AI agents handle the operational grind and merchants focus on growth. We set out to build the "Shopify of Direct Response" and along the way recognized something bigger. Direct response is roughly a third of all ecommerce transactions, a trillion-dollar market chronically overlooked by Silicon Valley. The merchants who run it are obsessive about tooling. They live and die by velocity, conversion, and margin. They have no brand moats. They only compete on operations, which is exactly what makes them ripe for agentic disruption and the earliest, fastest adopters of AI agents in commerce. That insight reframed Phoenix from "the Shopify of DR" to the AI Agent Platform for DTC Founders. This is a category-defining bet, and we are running at it from a position of strength. Where We Are Today - 8-figure ARR growing 100%+ YoY - Strong unit economics and efficient growth - Rapid merchant adoption and expanding market presence - Backed by experienced operators and investors with a history of building and scaling successful businesses ## Why Now This is a rare opportunity for a technical leader to step into a company with proven revenue, product-market fit, an established team, and a large market opportunity. Three things make this an inflection point: - Product-market fit is established. Demand continues to grow, merchant adoption is accelerating, and Phoenix is outperforming expectations. - There is an opportunity to define a category. While many companies are building AI tools for commerce, few are focused on helping sophisticated DTC operators automate revenue-generating decisions at scale. - Our customers are AI-ready. They adopt technology quickly when it drives measurable business outcomes, creating an ideal environment for agentic products. ## The Role We are hiring a Chief Revenue Officer to build and scale the commercial engine behind Phoenix's AI-native commerce platform. This role is responsible for defining and executing the company's go-to-market strategy across Marketing, Sales, Partnerships, and Revenue Operations—turning strong product-market fit into a repeatable, scalable revenue engine that accelerates Phoenix's next phase of growth. You will own: - Revenue growth across existing and new markets - GTM strategy and commercial execution - Marketing, Sales, Partnerships, and Revenue Operations - Expansion into adjacent merchant segments - Commercial forecasting, operating cadence, and organizational design This is not a traditional sales leadership role. This is company-building. You will partner directly with the Founder & CEO, President, and executive team to shape how Phoenix wins in one of the fastest-growing segments of ecommerce. You'll influence product strategy, pricing, partnerships, and organizational design while building the commercial infrastructure required to scale from a high-growth Series A company into the category leader for AI-native commerce. This role sits at the intersection of product, payments, AI, and go-to-market—defining how Phoenix acquires merchants, expands into new markets, and builds a commercial organization capable of scaling a generational company. ## What You'll Own Build the Revenue Engine Design and scale a world-class go-to-market organization spanning Marketing, Sales, Partnerships, and Revenue Operations. Establish the people, processes, and operating cadence required to deliver predictable, repeatable revenue growth while maintaining a high-performance culture. Define GTM Strategy Own Phoenix's commercial strategy across existing and emerging markets. Develop segmentation, positioning, pricing, packaging, and go-to-market motions that accelerate merchant acquisition, expansion, and long-term customer value. Lead Commercial Execution Own company revenue performance, including pipeline health, forecasting, conversion, customer retention, and expansion. Build a data-driven operating system that enables accurate forecasting, rapid decision-making, and continuous optimization. Expand Into New Markets Identify and validate adjacent merchant segments, develop expansion strategies, and launch new commercial motions. Partner closely with Product to ensure roadmap investments align with customer demand and market opportunity. Build Strategic Partnerships Develop and execute Phoenix's partnership strategy across technology partners, payment providers, agencies, and channel relationships. Build scalable partnership programs that accelerate customer acquisition and strengthen the company's competitive position. Drive Cross-Functional Growth Partner closely with Product, Engineering, AI, Payments, Finance, and Customer Success to align commercial strategy with product development and operational execution. Translate merchant feedback and market insights into company priorities that improve revenue, retention, and long-term growth. ## What We're Looking For Required - 12+ years of progressive commercial leadership experience across high-growth B2B SaaS, ecommerce, fintech, or payments companies. - Experience owning a company-wide revenue number as a CRO, VP of Revenue, General Manager, or equivalent executive leader. - Demonstrated success building and scaling GTM organizations across Sales, Marketing, Partnerships, and Revenue Operations. - Experience designing GTM strategy, pricing, segmentation, forecasting, and commercial operating cadence. - Proven track record scaling early-stage or growth-stage startups through periods of rapid revenue growth. - Strong understanding of ecommerce, payments, merchant operations, subscriptions, checkout optimization, or adjacent commerce infrastructure. - Experience partnering cross-functionally with Product and Engineering to influence roadmap and bring new products or markets to life. - Strong executive communication skills with experience working alongside founders, executive teams, and boards. - High ownership mindset with the ability to operate effectively in ambiguous, fast-moving environments. ## Preferred - Founder or early executive at a high-growth startup. - Experience scaling revenue from Series A/B through later-stage growth. - Experience expanding into new customer segments or launching new product lines. - Deep relationships across the ecommerce, payments, or commerce technology ecosystem. - Experience building AI-enabled or AI-native GTM organizations. - Background in high-growth ecommerce, merchant infrastructure, payment processing, checkout, subscriptions, or creator economy platforms. - Passion for building organizations, developing leaders, and creating repeatable systems that scale. Leadership Traits We Value - High ownership - Decisiveness - Strong recruiting and talent development capabilities - Accountability - Product judgment - Calm under pressure - Builder mentality Culture These are the values that guide how we operate: - All In to Win — Operate with urgency, intensity, and a relentless bar for excellence. - A Players Only — Only hire, develop, and keep A players. Protect talent density. - Merchant First — Merchants are why we exist. Every decision measured by merchant impact. - Entrepreneurial Spirit — Move like a Day One company. Fast, scrappy, hungry. Everyone owns. - Execution Over Ego — Best ideas win regardless of source. Status and titles do not matter. ## About Phoenix Ecommerce Technologies ## Company Overview - **One-liner**: Phoenix Ecommerce Technologies builds an all-in-one AI-native operating system that unifies storefronts, checkouts, payments, and CRM for direct-response merchants. - **Entity Type**: Private (Venture-backed; $5M total funding) - **Headquarters**: Fort Lauderdale / Miami, Florida, United States - **Founded**: 2024 - **Founders**: Kevin Zhang (CEO) & Trevor Galvin (Co-Founder & Chief Growth Officer) ## Core Business - **Primary industry/industries**: Technology, Information and Internet – ecommerce infrastructure, payments, and software. - **Target customers**: Direct-response merchants, D2C brands, and Shopify stores generating $500K+ revenue per year (B2B). - **Mission or purpose statement**: "Our mission is to build a generational company: the AI-native operating system that the internet's most ambitious commerce runs on." [phoenixtechnologies.io/careers](https://phoenixtechnologies.io) ## Products & Services - **[Phoenix Platform]**: A unified OS that combines landing pages, checkout, payments, subscription billing, chargeback defense, and analytics. It helps merchants maximize revenue with less than 1% disruption. [phoenixtechnologies.io/FAQ](https://phoenixtechnologies.io) - **Checkout Builder**: High-converting checkout with PayPal, Apple Pay, and Reddit Pixel support. - **Payment Processing**: Merchant account (MID) management, including a high-risk ISO called **Phoenix Payments**. - **Dynamic Subscripion OS**: Automated billing, step-down salvage logic, and rebill retires that can improve approval rates up to 18%. [phoenixtechnologies.io/faq](https://phoenixtechnologies.io/faq) - **Chargeback Defense**: Triple-layer integration with Disputely, Disputifier, and Chargeblast (RDR, Ethoca, CDRN). - **Net Revenue Analytics**: Real-time dashboards and reporting. ## Market Standing - **Valuation/Market Cap**: Not disclosed (privately held). - **Key Metric**: Total Funding – $5 M (venture round on 2025-11-16). Also reports "8-figure ARR" and "hundreds of merchants." [phoenixtechnologies.io/careers](https://phoenixtechnologies.io/careers) - **Notable Investors/Partners**: Investor names not publicly available. Partners/payments integrations include Disputely, Disputifier, Chargeblast, PayPal, Apple Pay, Reddit Pixel. - **Growth Signals**: Headcount jumped from ~7 to 32 in a year (+389% YoY). Growing 100%+ year-over-year. Claims to be in the top 0.5% of all 2024 startups. [linkedin.com](https://linkedin.com/company/phoenixecommerce) [phoenixtechnologies.io/careers](https://phoenixtechnologies.io/careers) ## Competitive Advantages - **All-in-one AI-native platform** built specifically for the underserved direct-response segment. - **Revenue performance**: Delivers +20% more revenue per checkout vs competitor platforms, with <1% disruption. - **Founder-led with deep ecommerce experience**: CEO Kevin Zhang generated $200M+ in bootstrapped D2C revenue; CPO Tim Schulz led product at BigCommerce, Google Shopping, Magento, and VTEX. [phoenixtechnologies.io/about](https://phoenixtechnologies.io/about) - **Triple-layer chargeback defense** and advanced subscription salvage logic. ## Strategic Focus - Continue scaling the "operating system of performance commerce" by deepening AI-native capabilities (agents, automation) and expanding Phoenix Payments to become a fully independent ISO. - Grow merchant base in high-volume direct-response verticals while maintaining capital efficiency. ## Why Work Here - **Remote-first**: Work from anywhere in the US; high autonomy and accountability. - **Culture**: "Direct, fast-moving, and focused on results" – zero bureaucracy, founder-led, and operator-built. [phoenixtechnologies.io/careers](https://phoenixtechnologies.io/careers) - **Perks**: Competitive cash + equity, 100% health & dental coverage, 401K. - **Engineering team**: Roles include VP of Engineering, Staff Engineer (AI-native commerce), and Senior Full-Stack Engineer. Focus on building a best-in-class platform for ambitious merchants. [jobs.lever.co](https://jobs.lever.co/phoenixtechnologies) - **Growth trajectory**: Rapidly growing startup with real revenue traction – a rare chance to have outsized impact. ## Sources 1. [LinkedIn Company Page](https://linkedin.com/company/phoenixecommerce) 2. [Phoenix Technologies Career Page](https://phoenixtechnologies.io/careers) 3. [Phoenix Technologies About Page](https://phoenixtechnologies.io/about-phoenix-technologies) 4. [Phoenix Technologies FAQ](https://phoenixtechnologies.io/faq) 5. [Lever Job Postings](https://jobs.lever.co/phoenixtechnologies) ## Other roles at Phoenix Ecommerce Technologies - [Business Development Representative](https://feeny.ai/job/business-development-representative-phoenix-ecommerce-technologies-united-states-1zkg53qvbvy7) — United States - [Principal Engineer, Payments Infrastructure](https://feeny.ai/job/principal-engineer-payments-infrastructure-phoenix-ecommerce-technologies-fqq480qtpqx4) — United States - [Controller](https://feeny.ai/job/controller-phoenix-ecommerce-technologies-united-states-keyrnjr7qc7e) — United States - [Vice President of Payments (High-Risk)](https://feeny.ai/job/vice-president-of-payments-high-risk-phoenix-ecommerce-technologies-united-gw8xfv35mtc7) — United States - [Senior Director of Client Operations](https://feeny.ai/job/senior-director-of-client-operations-phoenix-ecommerce-technologies-united-r1j2kk3sefjm) — United States - [Staff / Principal Engineer – Event-Driven Systems](https://feeny.ai/job/staff-principal-engineer-event-driven-systems-phoenix-ecommerce-technologies-em514nrmv2sb) — United States - [Payments Analyst (High-Risk Underwriting)](https://feeny.ai/job/payments-analyst-high-risk-underwriting-phoenix-ecommerce-technologies-united-2627sgbb7dhy) — United States - [Chief Technology Officer](https://feeny.ai/job/chief-technology-officer-phoenix-ecommerce-technologies-united-states-qdremrmthzbc) — United States - [Chief Revenue Officer](https://feeny.ai/job/chief-revenue-officer-catalant-boston-1ayap09x6yez) — Boston, MA - [Chief Revenue Officer](https://feeny.ai/job/chief-revenue-officer-omada-health-united-states-xjb3bgqbk6hc) — United States