--- title: 'Chief Technology Officer at Monument Software, Inc.' canonical: 'https://feeny.ai/job/chief-technology-officer-monument-software-inc-brazil-n048v63jtsvg' type: 'job' last_seen: '2026-09-11' --- # Chief Technology Officer at Monument Software, Inc. - **Company:** Monument Software, Inc. - **Location:** Brazil - **Posted:** 2026-08-06 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/monumentsoftwareinc/jobs/5160207007 ## Job description ## About Monument Monument is the operating system for self-storage companies — the platform operators run their entire business on. Payments, GAAP-compliant accounting, physical access control, customer operations, delinquency, inventory, REIT-level revenue management, and portfolio-wide oversight all run through one system. For the self-storage operators who depend on us, Monument is the business: if it goes down, they can't take a payment or open a gate. We're the open-ecosystem alternative to the legacy incumbents that have run this $50B industry for decades, built from the ground up for multi-facility operators scaling from 3 to 100+ locations. We're Series A (~60 people) which means the platform an entire industry will rely on is still being shaped, and you'd be the one shaping it. ## About the Role The CTO will own the entire engineering function — people, delivery, operations, and quality — for a ~30-engineer team based in Brazil, and report directly to the CEO with a seat on our executive leadership team. That makes this a high-stakes seat — the reliability, security, and pace of what your team ships is what lets operators run their facilities day in and day out. To put the decision rights plainly: you own organizational, delivery, staffing, operational, budgetary, external-representation, execution, and architectural decisions. ## What You'll Own - Technical architecture & system design. Own Monument's system and data architecture — the multi-tenant data model, service boundaries, and platform design that let operators scale from a handful of locations to 100+. Make the build-vs-buy, framework, and platform calls within our Node.js/TypeScript (NestJS), React, and AWS Aurora stack, and carry the technical-debt and hard-to-reverse trade-off decisions that shape our next 2–3 years. - Delivery. Ship the roadmap on time, on budget, and at high quality. You're accountable for execution across the org — sprint planning and backlog grooming with Product, release management, version control discipline, and holding Tech Leads, DevOps, and QA to plan. - People & organization. Build and maintain a high-performance, high-accountability culture. You are the people manager for Tech Leads, DevOps, and the QA team — owning team structure, the end-to-end hiring process and standards, onboarding, career development, performance management, leveling, and quarterly goals. - The AI-native SDLC transformation. Lead Monument's move to an AI-augmented software development lifecycle: select the internal AI tooling, define how we use it, and drive adoption so the team ships materially faster without sacrificing quality. This is a top company priority and a defining mandate of the role. - Reliability & operations. Keep the platform dependable as we scale. Own incident management and on-call rotation, release operations, systems-level disaster-recovery oversight, capacity and scalability planning, and third-party vendor management (AWS, Twilio, Domo, and others). DevOps owns CI/CD and environments and reports to you. - Security. Be accountable for Monument's overall security. Own the full threat-mitigation strategy and its execution — both active (monitoring, detection, and incident response to live and emerging threats) and passive (secure-by-design protections like access controls, encryption, hardening, and least-privilege built into every application, database, interface, and API from the start, not bolted on as we scale). The Principal Architect contributes the architecture-layer security patterns; you own that the strategy is set, enforced, and working across the stack. - Quality. Own the quality bar for what ships. QA is led by a QA team lead who runs day-to-day testing, regression coverage, and team coordination, and he reports to you — but without a senior QA manager above them, you own QA strategy and test-coverage standards directly. Your job is to set those standards, hold the line on quality under delivery pressure, and own the root-cause-analysis process and its communication, partnering with the Principal Architect on the deep technical diagnosis. - Customer-facing engineering. Own new-client data migrations end-to-end (tooling, rollback planning, customer communication through cutover) and the integrations program in operation — partner management, monitoring, and incident response — building on the integrations framework the Architect designs. - Engineering as a business function. Own the engineering budget, software licenses and vendor contracts, API lifecycle operations (versioning, deprecation, external documentation, infra cost), and developer-productivity tooling — and represent Engineering to Product, Finance, and the Board. ## What We're Looking For Must-haves - 5+ years as a hands-on individual-contributor engineer, followed by 3–5+ years as an Engineering Manager or equivalent managing 15+ engineers — with sustained tenure in each role rather than a pattern of short stints. - You've owned end-to-end delivery and people for an engineering org at a B2B SaaS company with a large external user base including holding Tech Leads accountable to the roadmap and technical plan. - Deep, hands-on ownership of production infrastructure and operations at scale — 5+ years building or leading a complex SaaS application with a large external user base, with direct accountability for reliability, scalability, incident management and on-call, capacity planning, and operational excellence on a live production SaaS. You've held the pager, not just the org chart. - You are a genuinely strong technical engineer — sufficiently fluent in cloud-infrastructure fundamentals, modern technical architecture, data modeling, scaling, security, and optimization to make system, data, and security architecture decisions yourself (our stack: Node.js/TypeScript/NestJS, React, MySQL/Aurora). You can point to specific high-impact technical decisions you've made and defend the trade-offs behind them. You have led SDLC and you’re an innovative, hands-on adopter of AI coding tools who’s excited to drive an AI-native development transformation and continuously push boundaries. - Proven people leadership: hiring, leveling, performance management, and building accountability — including directly managing Tech Leads or Engineering Managers, and comfort working directly with both DevOps and a QA Lead. - Comfortable being the face of engineering: representing technology to Monument's board, investors, and customers with the same fluency you bring to your own team. - Has directly managed a QA function — or can point to specific examples of driving quality initiatives. Can articulate a long-term QA strategy for a fast-growing SaaS platform at Monument's scale, or can point to specific examples of driving quality initiatives in past experience. - If you are based in Brazil, professionally fluent in English, able to travel to the US as needed, and partnering daily with a US (Dallas) leadership team across time zones. Nice-to-haves - Vertical SaaS or operations-heavy, multi-tenant/portfolio software experience (payments or fintech a plus, given our payments and GAAP-accounting surface). - Experience running large data migrations and integration ecosystems. - Built or scaled QA and DevOps functions. - Experience leading a distributed Brazil↔US engineering team. Tech Environment - Stack: Node.js + TypeScript (NestJS) backend, React frontend, AWS Aurora (MySQL), all on AWS. - Team: ~30 engineers, primarily in Brazil, spanning Tech Leads, DevOps, and a QA function led by a capable QA Manager. The org is well-staffed, productive, and operating well — you're inheriting a working machine, not a rebuild. - Architecture: A dedicated Principal Architect reports to you and owns system/data/security and client-facing AI architecture. - Stage of infra: Production SaaS at Series A scale, currently supporting operators with portfolios from a few facilities to 100+ locations. ## About Monument Software, Inc. ## Company Overview - **One-liner**: Monument provides a modern, all-in-one software platform for multi-facility self-storage operators, centralizing operations, revenue management, accounting, and analytics to help portfolios boost NOI without increasing headcount. - **Entity Type**: Private (Startup) – Seed Stage - **Headquarters**: Dallas, Texas, United States (Addison area) - **Founded**: 2023 - **Founders**: Evan Wolf (Co-Founder, Chief Technology & Product Officer), Gabriel (Gab) Goncalves (Co-Founder and CEO) ## Core Business - **Primary industry**: Property Management Software / Self-Storage Technology (PropTech) - **Target customers**: Multi-facility self-storage operators, third-party managers, and large portfolios (B2B, Enterprise) - **Mission statement**: "Monument exists so operators can grow their portfolio without growing their back office." ## Products & Services Monument is a unified, cloud-based platform covering the entire operational lifecycle for self-storage operators: - **Access Control**: Integrated entry/exit management for facilities. - **Revenue Management**: REIT-level tools including value-based pricing, dynamic rate plans, and market insights to optimize rent and boost revenue. - **Leasing & Tenant Acquisition**: Contactless leasing, conversion-optimized websites (built for mobile), and a full tenant acquisition funnel. - **Accounting & Finance**: GAAP-compliant accrual accounting, automated daily journal entries, seamless general ledger integration, and investor reporting. - **Business Intelligence & Analytics**: Real-time dashboards for revenue, occupancy, tenant behavior, and operational insights; interactive data visualization and market insights. - **Portfolio Management**: Centralized management across all facilities, including workflow automations and delinquency workflows. - **Open API & Integrations**: Public API and partnerships with access control, pricing optimization, tenant protection, and reputation management vendors. - **Client Success & Migration**: White-glove, US-based Client Success team that handles data migration (including credit card tokens) and provides ongoing support. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Total Funding**: **$24.0 million** (Seed Round). - **Seed Round (May 2023)**: $12.0M led by **Woodland Capital** (one investor). - **Key Metric (Headcount)**: ~40 employees (as of mid-2026), with +2.0% YoY growth. - **Notable Investors/Partners**: Woodland Capital (lead investor). - **Growth Signals**: Founded in 2023 and already serving "high-performance operators" and "large portfolios"; built for scale with enterprise-grade features typically used by REITs; strong LinkedIn follower growth (+60.2% yearly). ## Competitive Advantages - **Purpose-built for multi-facility operators**: Unlike legacy systems, Monument is designed from the ground up for complex, portfolio-scale operations, not single-site storage. - **Unified platform**: Replaces multiple disconnected systems (access control, accounting, revenue management, leasing) with a single pane of glass. - **REIT-level capabilities**: Offers revenue management and GAAP-compliant accrual accounting typically only available to large Real Estate Investment Trusts, giving smaller operators a competitive edge. - **Open ecosystem**: Public API allows operators to keep their preferred vendors while Monument connects everything into one workflow. - **White-glove, embedded support**: Client Success team acts as an extension of the operator’s team, taking ownership of outcomes (not just providing support tickets). ## Strategic Focus - **Scale and market penetration**: Targeting large self-storage operators and third-party managers to replace legacy software. - **Product expansion**: Continuing to build out the integrated platform (BI, revenue management, automation) to deepen the moat and increase stickiness. - **Growth through partnerships**: Leveraging integrations and an open API to become the central operating system for the self-storage industry. - **Geographic expansion**: Presence in both the US and Brazil suggests a global talent strategy and potential for international market growth. ## Why Work Here - **Culture**: Values include deep collaboration, ownership, moving fast, clear thinking, and direct feedback. The team is described as "innovators, problem-solvers, and visionaries." - **Work Environment**: **Hybrid** (expected in-office in Dallas, TX/Addison three days per week) for most roles; some roles (e.g., Product Support Specialist) are fully in-person Monday-Friday. - **Perks & Benefits**: Comprehensive health coverage (medical, dental, vision), 401(k) plan, meaningful equity, and team offsites 3-4 times per year. - **Engineering Culture**: Head of Software Engineering (Matthew Hatch) and a strong technical team (25 in technical roles, ~48% of workforce). The company is building a modern platform from the ground up, offering engineers the chance to shape the product and industry. - **Growth Opportunity**: Early-stage company (~40 people) with significant funding and a clear product-market fit; opportunity to have high impact and see ideas put into action quickly. - **Team**: Small, cross-functional teams with a mix of seniority (from Specialist to Director/Head level). Notable talent from companies like ID.me, ServiceTitan, Meta, and ZeOmega. ## Sources 1. [monument.io](https://monument.io/) 2. [monument.io/about](https://monument.io/about/) 3. [monument.io/careers](https://monument.io/careers/) 4. [linkedin.com/company/monument-software](https://www.linkedin.com/company/monument-software) 5. 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