---
title: 'City Manager, Los Angeles at Coco'
canonical: 'https://feeny.ai/job/city-manager-los-angeles-coco-los-angeles-6mpqn32b5w81'
type: 'job'
last_seen: '2026-09-11'
---

# City Manager, Los Angeles at Coco

- **Company:** Coco
- **Location:** Los Angeles, CA
- **Compensation:** $140k–$160k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-05
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/cocodelivery/ab3857f0-78a8-4966-8628-0ee39a18d89d

## Job description

At Coco, we're reimagining last-mile delivery with a fleet of autonomous robots built for the real world. Our mission is to make delivery more accessible, reliable, and sustainable—one city at a time. We're already operating in Los Angeles, Chicago, Miami, Jersey City, and Helsinki, and we’ve completed hundreds of thousands of orders for thousands of merchants. But we're just getting started. As a City Manager, you will own Los Angeles' Coco operation end-to-end. You'll be the face of Coco in the market—the person merchants call when something goes wrong, the person who keeps the fleet healthy and the numbers green, the person who grows our footprint block by block. This is a hands-on, physical-world operations role: you'll be out on the streets, in restaurants, and alongside your team as much as you're behind a desk. If you thrive on accountability, love managing to metrics, and know how to get the best out of a frontline workforce, you'll fit right in.

## What You'll Do

- Own city-level operations: Manage day-to-day fleet health, deployment zones, and operational uptime across all active merchant locations in Lost Angeles. You are accountable for hitting the numbers—delivery completion rate, uptime, cost per delivery—and you'll know at any given moment exactly where you stand.
- Drive merchant success: Serve as the primary point of contact for Coco's merchant partners—onboarding new restaurants, resolving incidents, and proactively improving the delivery experience. Details matter: every missed handoff, misconfigured tablet, and unresolved complaint is your problem to own.
- Manage the team: Hire, train, schedule, and manage local operations staff (robot technicians, coordinators, and any contract labor). Set clear expectations, hold people to them, and build a team that executes with consistency and pride.
- Report and improve: Track city KPIs obsessively. Surface insights to central leadership, flag problems early, and drive continuous improvement across every dimension of the operation.
- Represent Coco locally: Be a visible and trusted presence in the community—at neighborhood meetings, with local press, and with city officials.

## Basic Qualifications

- 3+ years of experience managing a hands-on, physical-world operation—think restaurant general manager, fulfillment center manager, field operations manager, or similar. You've run something where stuff actually happens in the real world, not just on a screen.
- Proven track record managing a direct labor workforce—whether in-house or contract—including hiring, scheduling, performance management, and holding people accountable to standards.
- Metrics-driven operating style: you set KPIs, track them rigorously, and self-motivate to do whatever it takes to hit them. You don't need to be chased for numbers; you bring them.
- Extreme attention to detail: you notice when things aren't being done right, you build processes to prevent recurrence, and you create a culture where standards are taken seriously.
- Strong relationship management skills—comfortable working with restaurant operators, platform partners, and city officials alike.
- Highly organized with the ability to juggle multiple competing priorities without things falling through the cracks.
- Willingness to work non-standard hours when the operation requires it; robot delivery doesn't stop at 5 PM.

## Preferred Qualifications

- Experience in restaurants, food delivery, autonomous vehicles, micro-mobility, logistics, or adjacent industries.
- Experience scaling a market from early-stage to mature operations.
- Background in account management or B2B sales, particularly with restaurant or retail partners.
- Comfort with operational tooling (Excel/Google Sheets, Notion, Slack, data dashboards).
- Spanish fluency a plus

Coco is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation

## About Coco

## Company Overview
- **One-liner**: Coco operates the world’s largest fleet of human-piloted, remotely operated sidewalk robots to provide affordable, reliable, and sustainable last-mile delivery services for merchants.
- **Entity Type**: Private (Series B)
- **Headquarters**: Santa Monica, California, United States
- **Founded**: 2020
- **Founders**: Zach Rash (CEO) and Brad Squicciarini (CTO)

## Core Business
- **Primary industry/industries**: Autonomous last-mile delivery, urban logistics, robotics
- **Target customers**: B2B – restaurants, grocery stores, convenience stores, and pharmacies; also serves consumers as end recipients.
- **Mission or purpose statement**: To create a more sustainable, reliable, and affordable last-mile logistics solution in cities around the world. They believe the future of delivery is autonomous and radically better.

## Products & Services
- **Coco Delivery Platform**: A fleet of purpose-built, remotely piloted sidewalk robots that handle hyperlocal, on-demand deliveries (food, groceries, convenience, pharmacy) within a short radius (typically under 2 miles). The robots are zero-emission and are teleoperated by human pilots for safety and reliability, with autonomy features being layered in over time.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: **$121.5M in total funding** (across 5 rounds), with a **Series B round of $80M** led by SNR.vc and Sam Altman (June 2025). Estimated **annual revenue of $8.9M**.
- **Notable Investors/Partners**: Sam Altman (lead investor in Series A and B), SNR.vc (lead Series B), and a total of over 25 investors across all rounds. Merchant partners include over 3,000 businesses.
- **Growth Signals**:
    - 89 employees as of mid-2026 (+23.7% year-over-year growth).
    - Completed over **500,000 successful deliveries** and traveled over **1 million miles**.
    - Produced over **1,000 robots**.
    - Operates in 17 countries (including the U.S., Finland, Colombia, Canada, and Mexico) with major U.S. hubs in Los Angeles, Miami, Chicago, New York, Austin, and Houston.
    - Active job postings increased 26.7% year-over-year (19 open positions).

## Competitive Advantages
- **Scale & Proven Track Record**: Claims the world's largest operational fleet of urban sidewalk delivery robots, with a high volume of real-world deliveries.
- **Teleoperation Model**: Uses human pilots to remotely control robots, allowing for immediate, safe deployment in complex urban environments without needing full Level-5 autonomy. This is a pragmatic moat against pure-play autonomous companies that are still in R&D.
- **Hyperlocal Focus**: Optimized for the "last mile" (under 2 miles), which represents a massive daily volume of deliveries in dense cities.
- **Strong Investor Backing**: Backed by high-profile investors like Sam Altman, providing both capital and strategic credibility.

## Strategic Focus
- **Geographic Expansion**: Expanding into new major U.S. cities (e.g., New Jersey) and international markets.
- **Autonomy Development**: While currently teleoperated, the company is actively investing in autonomy and robotics engineering to reduce human oversight over time.
- **Scaling the Fleet & Merchant Base**: Focused on increasing robot production and onboarding more merchant partners to drive delivery volume.
- **Product & Platform Improvement**: Building out backend infrastructure, product strategy, and customer experience to support rapid growth.

## Why Work Here
- **Culture & Mission**: A mission-driven company focused on solving a tangible, massive problem (urban logistics) with a clear positive environmental impact (zero-emission delivery).
- **Work Environment**: Hybrid workspace (combination of remote and on-site work) with a new headquarters in Venice Beach, CA. Offices in Santa Monica (HQ), Austin, Culver City, Houston, New York, Miami, and Chicago.
- **Engineering Culture**: Strong technical stack (Python, TypeScript, C++, ROS, Node.js, Django, PostgreSQL, Redis, MongoDB). The engineering team is led by a VP with 20+ years of experience (ex-Amazon Lab126) and a CTO who built the first robots from scratch at UCLA.
- **Growth & Opportunity**: High-growth startup (23.7% YoY headcount growth) with significant career advancement potential. Open roles include Staff Software Engineer, Operations Supervisor, Robot Delivery Technician, and Controller.
- **Employee Sentiment**: Rated 3.7/5.0 on LinkedIn (39 reviews), with positive marks for work-life balance (3.7), compensation (3.6), and culture (3.7).

## Sources
1. [cocodelivery.com](https://www.cocodelivery.com/)
2. [cocodelivery.com/about](https://www.cocodelivery.com/about)
3. [linkedin.com/company/cocodelivery](https://www.linkedin.com/company/cocodelivery)
4. [builtin.com/company/coco-0](https://builtin.com/company/coco-0)
5. [jobs.ashbyhq.com/cocodelivery](https://jobs.ashbyhq.com/cocodelivery)

## Other roles at Coco

- [Head of Service Operations](https://feeny.ai/job/head-of-service-operations-coco-los-angeles-38zvvwp713k1) — Los Angeles, CA
- [City Manager, New Jersey](https://feeny.ai/job/city-manager-new-jersey-coco-jersey-city-28jhn3g8ys96) — Jersey City, NJ
- [Supply Chain Manager](https://feeny.ai/job/supply-chain-manager-coco-los-angeles-xg5rnfya79bs) — Los Angeles, CA
- [Robot Delivery Technician](https://feeny.ai/job/robot-delivery-technician-coco-london-sdnve749j3a3) — London, United Kingdom
- [Robot Delivery Technician](https://feeny.ai/job/robot-delivery-technician-coco-jersey-city-0z1crv91rbr4) — Jersey City, NJ
- [Controller](https://feeny.ai/job/controller-coco-los-angeles-d30jshfmnjpf) — Los Angeles, CA
- [Robot Delivery Technician](https://feeny.ai/job/robot-delivery-technician-coco-los-angeles-ccybjbd1v6wb) — Los Angeles, CA
- [Robot Delivery Technician](https://feeny.ai/job/robot-delivery-technician-coco-miami-anyzpbyaavdh) — Miami, FL
- [Robot Delivery Specialist](https://feeny.ai/job/robot-delivery-specialist-coco-los-angeles-0jhgn1eakzen) — Los Angeles, CA
- [Senior Human Resources Generalist](https://feeny.ai/job/senior-human-resources-generalist-coco-los-angeles-hdgk6xp5e1h1) — Los Angeles, CA