---
title: 'Client Account Manager at Trusted Health'
canonical: 'https://feeny.ai/job/client-account-manager-trusted-health-united-states-a4a0ywdg6s9y'
type: 'job'
last_seen: '2026-09-13'
---

# Client Account Manager at Trusted Health

- **Company:** Trusted Health
- **Location:** United States
- **Compensation:** $79k–$89k
- **Work type:** remote
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-13
- **Apply:** https://www.trustedhealth.com/careers?gh_jid=5411639008

## Job description

Trusted empowers the healthcare workforce with technology-first solutions to optimize the clinical workforce. By combining our AI-powered staffing platform with dynamic labor marketplaces, we help leading employers automate the matching and fulfillment of clinical staff---driving down labor costs and reducing administrative burden. Our mission, to help people everywhere get care, has support from top institutional investors such as Craft Ventures, Felicis Ventures, Stepstone, and Founder Collective as well as healthcare innovators like Texas Medical Center, Mercy Health, Intermountain Ventures, and Town Hall Ventures.

What we're looking for:

You will use your direct experience as a Recruiter or Account Manager in the Travel Nursing Industry to serve as a partner and key collaborator with our clients to understand their staffing needs. You will proactively solve problems, fill open jobs, and ultimately grow these strategic relationships to maintain and expand our business.  The Account Manager will take initiative, setting objectives and creating actionable plans to deliver results. You will be a resourceful, solution oriented problem-solver, expertly navigating areas such as how and when jobs are posted, upcoming projects or staffing challenges, what the job submission requirements are, and the interview and offer process cadence. You will remove barriers where possible and work collaboratively with the product and Nurse Advocate teams to increase our submission-to-offer rate. The Account Manager will be the day-to-day relationship support required to place and retain Clinicians.

Your responsibilities:

- Maintain trusted relationships with assigned clients, resulting in a 100% retention rate of current and future accounts.
- Meet assigned targets for growth.
- Develop new relationships that result in successful additions to our client roster.
- Gather and track feedback from clients and create reports on the health of relationships and opportunities for improvement.
- Collaborate with leadership on the Nurse Advocate team to improve standing with clients through higher quantity and quality of placements.
- Proactively identify and offer solutions to barriers for growth in our accounts and placements.

Who you are:

- Strategic-thinker. You anticipate future trends, helping the team to understand and use complex analyses to achieve goals.  You clearly distinguish and leverage the organization’s key differentiators, incorporating them into a solid long-term strategy. You are highly alert to the future, developing hypotheses and enabling their team to address change, tackle challenges and capture new possibilities. You see the big picture in a relationship and know how the little things you do today to provide value can create big things down the road.
- Customer-focused. You champion the needs of clients, helping team members deepen insight into customer needs. You have a long-term understanding of client needs, building roadmaps with measurable outcomes that address current and anticipated problems.
- Influencing & Persuading. You make it a priority to broker relationships and forge connections that contribute to others success and advance Trusted's goals.
- Personable and reliable. You can create and grow relationships with key stakeholders by providing value and meeting their needs in order to grow these relationships.

You have:

- 3 or more years of experience in healthcare staffing with direct experience working with RNs, either in Account Management or Recruitment, preferably at a high-growth startup and/or a healthcare or staffing company.
- Experience in building and maintaining strategic relationships and growing a book of business with RNs through excellent presentation and communication skills with the ability to hold challenging conversations.
- Knowledge and understanding of the healthcare staffing landscape and buyers (VMS/MSP/Direct).
- Knowledge of compliance criteria and Joint Commission requirements for RN professions.
- Worked cross-functionally and enjoy working as a team to achieve a goal.
- A High School Diploma is required, Associate's or Bachelor's Degree preferred.

We offer:

- Paid vacation & sick time, paid family leave, and flexible work hours
- Employer-paid health insurance, vision, and dental
- Employer-paid life insurance
- Monthly cell phone reimbursement
- Employer-sponsored 401k
- Variable compensation plan

## #LI-SC1

Trusted reasonably anticipates the below to be the annual base salary range for this role. The final compensation for this position will vary based on geographic location and candidate experience relative to what Trusted reasonably anticipates for this position. We are committed to transparency, and any compensation questions will be addressed early in our recruitment process.

Annual Base Salary Range $79,292—$89,203 USD

Trusted Health provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email hello@trustedhealth.com; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.

Please review Trusted's privacy policy [here](https://www.trustedhealth.com/privacy-policy).

#LIRemote

## About Trusted Health

## Company Overview
- **One-liner**: Trusted Health is an AI-first healthcare workforce platform that connects clinicians (nurses and allied health professionals) with travel and local contract job opportunities, while also providing health systems with a complete workforce management solution.
- **Entity Type**: Private (Series C, $229.8M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2017
- **Founders**: Lennie Sliwinski (CEO) and Matt Pierce (Co-Founder & Advisor)

## Core Business
- **Primary industry/industries**: Healthcare workforce technology, healthcare staffing, software development
- **Target customers**: B2B (health systems and hospitals) and B2C (nurses, allied health professionals, clinicians)
- **Mission or purpose statement**: "Building a better healthcare system" by empowering clinicians and solving the healthcare staffing crisis. The company takes a "nurse-first" approach to improve experiences for both clinicians and healthcare facilities.

## Products & Services
- **Trusted Marketplace**: A platform for clinicians to find and book travel nursing and allied health jobs. It offers total transparency on compensation, AI-enabled profile building and credentialing, real-time job alerts, and 24/7 support from licensed Clinical Advocates. Contract durations range from 4 to 20+ weeks, with weekly pay and benefits.
- **Trusted Works**: A workforce management solution for health systems. It helps reduce premium labor costs by automating shift-filling across core staff, direct flex pools, and contingent labor. It also improves manager efficiency and drives clinician loyalty through flexible work options.
- **Clinician Support Tools**: Free resources for all nurses, including a New Grad Resource Center, Salary Explorer, Credential Locker, and CEU tracker.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metrics**:
  - Annual Revenue: $165.0 million
  - Total Funding: $229.8 million
  - Employees: 489 (as of latest data, -1.8% YoY)
- **Notable Investors/Partners**:
  - Greenspring Associates (led Series C)
  - Craft Ventures (led Series B and Series A)
  - Felicis (led Seed round and participated in Series B)
  - Founder Collective (led initial Seed round)
- **Growth Signals**: Operates in 7 countries (US, Brazil, India, Ukraine, Panama, Paraguay, Philippines). Has raised $229.8M across 7 funding rounds. The company has a strong presence in the travel nursing market, competing with major players like Aya Healthcare, AMN Healthcare, and Nomad Health.

## Competitive Advantages
- **Clinician-First Transparency**: Unlike traditional staffing agencies that use commission-based recruiters, Trusted provides full compensation details upfront, with no negotiation required. This has built significant trust in the clinician community.
- **AI-First Platform**: The company leverages AI for profile building, credentialing, and matching, creating a more efficient and user-friendly experience compared to legacy competitors.
- **Dual-Sided Platform**: By serving both clinicians (Marketplace) and health systems (Works), Trusted creates a network effect that strengthens its position in the healthcare labor market.
- **Nurse-Led Team**: The company is "built by a team of (mostly) nurses," giving it deep domain expertise and credibility in the clinical community.

## Strategic Focus
- **Expansion of the Works Platform**: Continuing to build out the workforce management solution for health systems, focusing on reducing premium labor costs and improving manager efficiency.
- **AI and Automation**: Further leveraging AI to streamline the clinician experience, from profile building to credentialing and job matching.
- **Marketplace Growth**: Increasing the number of job opportunities (currently 20,000+) and expanding the types of roles offered (local and travel contracts for nursing and allied health).
- **Clinician Retention and Loyalty**: Focusing on creating direct-relationship, flexible work options that keep clinicians engaged with Trusted rather than returning to traditional agencies.

## Why Work Here
- **Mission-Driven**: Employees are part of solving the healthcare staffing crisis, with a clear focus on improving the lives of clinicians and patients.
- **Remote-First Culture**: The company emphasizes a distributed team culture, with roles available across the US and internationally (Brazil, India, Ukraine, Panama, Paraguay, Philippines).
- **Comprehensive Benefits**: Medical, dental, and vision insurance (subsidized by Trusted), flexible PTO, 401(k) plan, parental and family leave, and mindfulness benefits.
- **Nurse Advocate Roles**: Unique roles for licensed clinicians (e.g., Nurse Advocates) who provide support to traveling nurses, blending clinical expertise with customer success.
- **Culture Values**: The company promotes values like "Inspire trust," "Be genuine, be transparent, be accountable," "Flock together," and "Understand the why, act with purpose, and think at scale."
- **Employee Ratings**: 3.9/5.0 on employer review sites, with compensation rated 3.9 and culture rated 3.5.
- **Career Development**: Opportunities to work in a high-growth tech company disrupting a massive industry, with roles spanning engineering, product, marketing, sales, and clinical operations.

## Sources
1. [Trusted Health Careers Page](https://www.trustedhealth.com/careers)
2. [Trusted Health Website](https://www.trustedhealth.com/)
3. [Trusted Health LinkedIn](https://www.linkedin.com/company/trustedhealth)
4. [Trusted Health FAQs](https://www.trustedhealth.com/faqs)
5. [Tracxn Company Profile](https://tracxn.com/d/companies/trusted-health/__oo4PNgp1aAcFq5ms2MRyNhQlscPj9DA6a3unb9eFqRc)

## Other roles at Trusted Health

- [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-trusted-health-brazil-99k9rrxfqh96) — Brazil
- [Client Account Manager](https://feeny.ai/job/client-account-manager-careerswift-united-states-7x0kv04m837m) — United States
- [Client Account Manager](https://feeny.ai/job/client-account-manager-xai-austin-wrxqxqdt03gm) — Austin, TX / Los Angeles, CA / New York, NY