---
title: 'Client Advisor - Boca Raton at Rebag'
canonical: 'https://feeny.ai/job/client-advisor-boca-raton-rebag-boca-raton-tbqjddyjbmzp'
type: 'job'
last_seen: '2026-09-09'
---

# Client Advisor - Boca Raton at Rebag

- **Company:** Rebag
- **Location:** Boca Raton, FL
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/rebag/jobs/8714190002

## Job description

Company

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

Role Description:

Our Sr. Store Experience Leads are the critical contributors to driving sustainability in the fashion industry. In this role, you will be responsible for building rapport, capturing leads, and converting them through a charismatic presentation of our product and superb follow-through.

You will be challenged to support and manage your sales peers, build customer relationships, educate others about resale and match the benefits of selling their once loved luxury items to the needs of your customers. You will also assist leadership and training teams in the development of the in-store experience within the team. At the end of the day, you will be measured and rewarded for your ability to convert new business and also your ability to create Rebag fans who will tell our story to their friends and family.

To succeed at Rebag, you must be energetic, highly organized, and hard-working. You should have a passion for fashion, sustainability, and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

Job Responsibilities:

- Welcome customers to Rebag by making their journey and understanding of Resale a memorable and exciting experience.
- Identify and overcome objections and obstacles, including quoted items, financing options, and customer education, and resale pricing.
- Coordinate all aspects of the sellers' final transaction, including receipt of final payment.
- Contribute ideas toward improving the Rebag's sales and trade experience, as well as back-end processes and procedures.
- Demonstrate a mastery of all Rebag products and services. Keep up with industry trends and best practices.
- Proactively and consistently update our CRM system to ensure accurate customer experience information is captured to build stronger rapport.
- Ensure opening and closing procedures are to standards
- Assist management in developing the sales team to deliver best-in-class knowledge and experience to every customer that walks in to the boutique
- Lead the sales team to success by achieving monthly sales quota
- Assist and perform required tasks with attention to detail to ensure all transactions both in sales and submissions are properly processed

Requirements:

- Team-oriented and possesses the ability to work cross-functionally with other groups.
- Strong organization, prioritization and time management skills; highly attentive to detail.
- Ability to work across multiple systems.
- Enthusiastic and passionate about the changes in the resale industry.
- Relatable and conversationalist not afraid of getting to new faces
- Passion for Fashion and Sustainability
- Tech Savvy
- Self-starter who likes to enjoy a new challenge
- Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
- Able to present a case study on the industry and what makes Rebag a leader in the Industry
- Comfortable standing on your feet for long periods of time
- Lead by example at all times
- Ability to work weekends and evenings
- Ability to lift a maximum of 40 lbs based on needs of the role.
- Legal right to work in the United States.

#LI-Onsite

## About Rebag

## Company Overview
- **One-liner**: Rebag is an e-commerce platform that buys and sells pre-owned luxury handbags, watches, jewelry, and accessories, offering upfront payment and a vetted marketplace.
- **Entity Type**: Private (Series E-funded)
- **Headquarters**: New York, New York, United States
- **Founded**: 2014
- **Founders**: Charles Gorra

## Core Business
- **Primary industries**: Luxury resale, e-commerce, retail apparel and fashion
- **Target customers**: B2C (luxury consumers, resellers), B2B (wholesale partnerships via Rebag for Business)
- **Mission / purpose**: To provide endless access to luxury by making the resale experience smooth, transparent, and sustainable.

## Products & Services
- **Rebag Marketplace**: Online and in-store marketplace for authenticated pre-owned designer handbags, watches, and jewelry. Buyers get expertly vetted items; sellers receive instant upfront payment.
- **Consignment (launched 2023)**: A consignment service that gives sellers more flexibility in pricing and timing.
- **Rebag⁺ (launched 2024)**: Industry-first membership program offering exclusive benefits for frequent buyers and sellers.
- **Rebag for Business**: Wholesale solutions for professional resellers, providing bulk inventory and curated collections.
- **Proprietary Pricing Technology**: Internal tool that uses millions of data points to determine fair resale values instantly.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: 
  - Annual Revenue: $28.0M (as of latest available data, source: LinkedIn)
  - Total Funding: $112.8M (conflicting reports: $101M per Greenhouse, $68M per Built In; LinkedIn reports $112.8M including debt and equity rounds)
- **Notable Investors / Partners**: General Catalyst, Novator (led Series C and Series E), Crosslink, FJLabs. Also available at select Bloomingdale’s stores.
- **Growth Signals**: 
  - Headcount grew 6.1% YoY (148 employees as of mid-2026)
  - Launched Rebag⁺ membership program in 2024
  - Expanded consignment services in 2023
  - Named one of Fast Company’s Most Innovative Companies (2020, 2021)
  - Physical retail locations in New York, Los Angeles, Miami, and presence in Bloomingdale’s
  - Operates across 14 countries with a global remote workforce

## Competitive Advantages
- **Instant upfront payment**: Unique model where sellers receive payment immediately (unlike consignment-only models).
- **Proprietary pricing engine**: Data-driven valuation reduces risk of overpaying and increases trust.
- **Authentication expertise**: Vetting process and brand partnerships (Burberry, Versace, etc.) ensure quality and reduce returns.
- **Omnichannel model**: Online platform + physical retail + Bloomingdale’s pop-ups + wholesale arm.
- **First-mover in membership**: Rebag⁺ creates loyalty and recurring engagement.

## Strategic Focus
- **Scaling the subscription/membership model** (Rebag⁺) to increase customer lifetime value.
- **Expanding consignment services** to attract higher-value sellers who prefer not to sell outright.
- **International growth**: Already operating in 14 countries; likely targeting more Asian and Latin American markets.
- **Wholesale / B2B channel**: Growing Rebag for Business to serve professional resellers.
- **Tech & data investments**: Leveraging pricing algorithms and automation to improve margins and customer experience.

## Why Work Here
- **Culture**: Fast-growing startup (148 employees) with a mission-driven focus on sustainability and luxury. Rated 2.5/5 on Glassdoor (97 reviews), citing mixed work-life balance and compensation. However, recent hires from top fashion brands (The RealReal, Burberry, Marc Jacobs) indicate industry credibility.
- **Work Policy**: In-office (OnSite) at all locations – New York HQ, Los Angeles, Miami, Short Hills, etc. No remote or hybrid options according to Built In.
- **Perks**: Not explicitly listed, but employee salary ranges are benchmarked (e.g., Photographer $59K, IP Project Manager $113K, Sales Associate $82K). The company emphasizes growth opportunities and exposure to luxury market.
- **Engineering Culture**: Small tech team (~6 technical staff as per LinkedIn) focused on marketplaces, pricing algorithms, and e-commerce operations. The Chief Product and Technology Officer recently left (April 2026), so leadership team is in transition.

## Sources
1. [rebag.com/about-us](https://www.rebag.com/about-us/)
2. [LinkedIn company page](https://www.linkedin.com/company/rebagofficial)
3. [Built In company profile](https://builtin.com/company/rebag)
4. [Greenhouse careers page](http://job-boards.greenhouse.io/rebag)

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