--- title: 'Client Advisor - Sawgrass Mills at Rebag' canonical: 'https://feeny.ai/job/client-advisor-sawgrass-mills-rebag-sawgrass-mills-tq67232a10vn' type: 'job' last_seen: '2026-09-09' --- # Client Advisor - Sawgrass Mills at Rebag - **Company:** Rebag - **Location:** Sawgrass Mills - **Posted:** 2026-07-31 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/rebag/jobs/8661357002 ## Job description Company: Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more. Role Description: Rebag is actively seeking a Store Bar Lead focused on delivering a best-in-class experience to every client looking at selling their once-loved item working out of our Brickell retail store. This client-focused role involves efficiently advising, educating, processing customers' products, and assisting customers. Candidates are responsible for providing an elevated customer experience to confidently interact and engage with customers. This is a true start-up sales environment that is led by ground-breaking technology. Job Responsibilities: - Deliver best-in-class experience to every client to build familiarity, comfort, and trust - Capture client information that will build a stronger connection - Sustain client relationship through CRM systems - Manage inventory system for store - Train and assist, along side retail operation team, all store employees on Inventory sourcing systems - Educate every client on C.L.A.I.R. technology and the resale industry - Manage customer ticket system for store and ensure all employees are following proper protocol - Audit all inventory purchased from customer - Engage and assist in selling items to customers during down time - Achieve sales target consistently - Plan and execute schedule for store bar and ensure deadlines are met - Manage appointment calendar for store - Communicate to store team clear expectations and training of product buying platforms How We Measure Success: - Sales target consistently achieved - Achieving 60% repeat business - Ensuring that Digital conversion and Store conversion is being met - Team is achieving operational training average score on our training platform - Store team is executing company standards on the floor at al times - Customer are bringing merchandise into store to Trade - Operational tasks are being completed by their due dates - Assisting Store Director and Omni Client Experience Manager in retention of team and succession planning of future leaders. What We Expect You to Bring To The Table: - Research and understanding of the resale industry - Knowledge about luxury goods - Understanding of what Rebag does, who are our competitors and why Rebag is an essential leader in the resale industry - Luxury fashion experience in sales and have a knowledge of the luxury resale market - Experience with CRM and a variety of clienteling/outreach tools, experience with inventory platforms - Self-motivated and strong background in driving sales - Proven track record of exceptional performance, high productivity and meeting deadlines - Multitasking and strong time management - Strong project planning, tracking & organizing skills - Excellent written and verbal communication skills; must be able to present data in an organized manner #Li-OnSite ## About Rebag ## Company Overview - **One-liner**: Rebag is an e-commerce platform that buys and sells pre-owned luxury handbags, watches, jewelry, and accessories, offering upfront payment and a vetted marketplace. - **Entity Type**: Private (Series E-funded) - **Headquarters**: New York, New York, United States - **Founded**: 2014 - **Founders**: Charles Gorra ## Core Business - **Primary industries**: Luxury resale, e-commerce, retail apparel and fashion - **Target customers**: B2C (luxury consumers, resellers), B2B (wholesale partnerships via Rebag for Business) - **Mission / purpose**: To provide endless access to luxury by making the resale experience smooth, transparent, and sustainable. ## Products & Services - **Rebag Marketplace**: Online and in-store marketplace for authenticated pre-owned designer handbags, watches, and jewelry. Buyers get expertly vetted items; sellers receive instant upfront payment. - **Consignment (launched 2023)**: A consignment service that gives sellers more flexibility in pricing and timing. - **Rebag⁺ (launched 2024)**: Industry-first membership program offering exclusive benefits for frequent buyers and sellers. - **Rebag for Business**: Wholesale solutions for professional resellers, providing bulk inventory and curated collections. - **Proprietary Pricing Technology**: Internal tool that uses millions of data points to determine fair resale values instantly. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: - Annual Revenue: $28.0M (as of latest available data, source: LinkedIn) - Total Funding: $112.8M (conflicting reports: $101M per Greenhouse, $68M per Built In; LinkedIn reports $112.8M including debt and equity rounds) - **Notable Investors / Partners**: General Catalyst, Novator (led Series C and Series E), Crosslink, FJLabs. Also available at select Bloomingdale’s stores. - **Growth Signals**: - Headcount grew 6.1% YoY (148 employees as of mid-2026) - Launched Rebag⁺ membership program in 2024 - Expanded consignment services in 2023 - Named one of Fast Company’s Most Innovative Companies (2020, 2021) - Physical retail locations in New York, Los Angeles, Miami, and presence in Bloomingdale’s - Operates across 14 countries with a global remote workforce ## Competitive Advantages - **Instant upfront payment**: Unique model where sellers receive payment immediately (unlike consignment-only models). - **Proprietary pricing engine**: Data-driven valuation reduces risk of overpaying and increases trust. - **Authentication expertise**: Vetting process and brand partnerships (Burberry, Versace, etc.) ensure quality and reduce returns. - **Omnichannel model**: Online platform + physical retail + Bloomingdale’s pop-ups + wholesale arm. - **First-mover in membership**: Rebag⁺ creates loyalty and recurring engagement. ## Strategic Focus - **Scaling the subscription/membership model** (Rebag⁺) to increase customer lifetime value. - **Expanding consignment services** to attract higher-value sellers who prefer not to sell outright. - **International growth**: Already operating in 14 countries; likely targeting more Asian and Latin American markets. - **Wholesale / B2B channel**: Growing Rebag for Business to serve professional resellers. - **Tech & data investments**: Leveraging pricing algorithms and automation to improve margins and customer experience. ## Why Work Here - **Culture**: Fast-growing startup (148 employees) with a mission-driven focus on sustainability and luxury. Rated 2.5/5 on Glassdoor (97 reviews), citing mixed work-life balance and compensation. However, recent hires from top fashion brands (The RealReal, Burberry, Marc Jacobs) indicate industry credibility. - **Work Policy**: In-office (OnSite) at all locations – New York HQ, Los Angeles, Miami, Short Hills, etc. No remote or hybrid options according to Built In. - **Perks**: Not explicitly listed, but employee salary ranges are benchmarked (e.g., Photographer $59K, IP Project Manager $113K, Sales Associate $82K). The company emphasizes growth opportunities and exposure to luxury market. - **Engineering Culture**: Small tech team (~6 technical staff as per LinkedIn) focused on marketplaces, pricing algorithms, and e-commerce operations. The Chief Product and Technology Officer recently left (April 2026), so leadership team is in transition. ## Sources 1. [rebag.com/about-us](https://www.rebag.com/about-us/) 2. [LinkedIn company page](https://www.linkedin.com/company/rebagofficial) 3. [Built In company profile](https://builtin.com/company/rebag) 4. [Greenhouse careers page](http://job-boards.greenhouse.io/rebag) ## Other roles at Rebag - [Store Director - Santa Anita](https://feeny.ai/job/store-director-santa-anita-rebag-arcadia-jby6c60mpvep) — Arcadia, CA - [Client Advisor - Las Vegas](https://feeny.ai/job/client-advisor-las-vegas-rebag-las-vegas-dyzq40bwea60) — Las Vegas, NV - [Quality Control Coordinator](https://feeny.ai/job/quality-control-coordinator-rebag-brooklyn-8h9hfc5b7sxf) — Brooklyn, NY - [Store Manager - Sherman Oaks](https://feeny.ai/job/store-manager-sherman-oaks-rebag-sherman-oaks-fzc1qg3zdfts) — Sherman Oaks, CA - [Email & SMS Marketing Specialist](https://feeny.ai/job/email-sms-marketing-specialist-rebag-latin-america-437c34stybn4) — Latin America - [Bilingual Sales Floor Associate PT - Brickell](https://feeny.ai/job/bilingual-sales-floor-associate-pt-brickell-rebag-miami-sah3rbnfx2hn) — Miami, FL - [Sales Floor Associate at Millenia in Orlando](https://feeny.ai/job/sales-floor-associate-at-millenia-in-orlando-rebag-orlando-6d277x7weg97) — Orlando, FL - [Client Advisor - Boca Raton](https://feeny.ai/job/client-advisor-boca-raton-rebag-boca-raton-tbqjddyjbmzp) — Boca Raton, FL - [Assistant Store Manager](https://feeny.ai/job/assistant-store-manager-rebag-cabazon-hr2v1z0e4fxq) — Cabazon, CA - [Warehouse Worker](https://feeny.ai/job/warehouse-worker-rebag-brooklyn-fdt5z43tay53) — Brooklyn, NY