---
title: 'Client Advisor - US-Based at Toptal'
canonical: 'https://feeny.ai/job/client-advisor-us-based-toptal-united-states-5t8eyag3fwgn'
type: 'job'
last_seen: '2026-09-17'
---

# Client Advisor - US-Based at Toptal

- **Company:** Toptal
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-16
- **Last confirmed live:** 2026-09-17
- **Apply:** https://jobs.lever.co/toptal/b6dae24d-bea6-413d-8623-924670f43bd1

## Job description

## About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary Our Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients. You will be the first conversation a prospective client has with Toptal. You will respond to immediate-assistance requests within five minutes, quickly understand the business problem behind the request, connect necessary Toptal specialists, and help guide the client forward through the sales process. You will need to do a great deal in a short conversation: establish trust, diagnose the need, recognize relevant opportunities, explain Toptal’s value proposition, address concerns, and convert the business to sale. This is a high energy, consultative sales role at inbound velocity where excellence will mean running a high volume of first conversations, asking better questions than the client expected, and constantly building momentum along the right Toptal offering path. You will need to bring clarity and articulate value across Toptal’s full portfolio: specialized talent, global hiring and payroll through HireGlobal, and our AI-driven, platform-powered, outcome-focused services offerings. Your ownership continues after the first call. You will represent the client through technical stages, keep them engaged between conversations, and resolve issues that slow a decision. You will manage those active opportunities alongside new incoming inquiries, knowing when to bring in specialists for deeper expertise. Our ideal candidate is ambitious, competitive, driven by client service, and pairs that drive with genuine curiosity about how businesses work. If you want to build real consultative selling skills in a fast-paced environment and be compensated for it, this is the team you want to be part of. This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

## Responsibilities

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. Discovery and Diagnosis: You will run high energy, open-ended discovery on every inbound conversation. You will quickly establish rapport, understand what prompted the client to reach out, and uncover the business objective behind the stated request. You will use this to build the necessary sales momentum to keep clients engaged, earning the right to recommend before you recommend. Qualify, Manage, and Win the Opportunity: You will quickly identify what is driving the need, whether there is a real opportunity, identify the metrics that matter most to the client, and who is involved in the decision. You will explain why the relevant Toptal offering fits, address the client’s concerns, and ask for commitment. You will manage deal cycles from discovery through close and maintain accurate pipeline and forecast data in our CRM. Own progress after the call: You will give any necessary specialists a clear account of the client’s needs and prepare them for subsequent conversations, stay close as technical questions are resolved, and keep the client engaged through the next decision. Maintain clear next steps, timing, and blockers for each active opportunity while responding to new inbound requests. Portfolio Selling: Clients rarely arrive with their full set of needs articulated. You will be responsible for understanding the client’s broader growth plans, including global hiring, EOR and payroll needs, marketing and sales growth, financial, and technology challenges, and for positioning Toptal as a strategic partner rather than a single-transaction vendor. Client Experience: Clients are at the heart of everything we do. You will execute a client-centric approach across every interaction during pre-defined working hours, running rapid research on clients before outreach, asking focused questions to fill the gaps, and staying current on industry trends and the competitive landscape so that you bring a point of view to the conversation. Collaboration: You will work with your team and with cross-functional partners, including matching, delivery, HireGlobal, and Toptal’s service offerings experts, to respond promptly to high-volume inbound inquiries and to bring the right expertise into a deal at the right moment. Communicating clearly over Zoom and Slack is critical. Growth and Development: Our SMB team improves individually and as a team. You will review your own calls, seek and act on feedback, and contribute what you learn back to the team. In the first week, expect to: Onboard and integrate into Toptal. Learn Toptal’s model, our team members, and our story. Begin our 1-1 sales training covering our value proposition, discovery framework, sales process, and delivery method. Become acquainted with the cross-functional teams you will work with to close new business. Listen to recorded client calls and identify what the advisor did well and what they missed. In the first month, expect to: Complete our personalized sales training program, including mock calls and role-play scenarios. Run an inbound conversation independently: identify the client’s need, explain the relevant offering and value proposition, handle common concerns, and ask for commitment. Prepare clear briefs to bring necessary specialist teams into opportunities. Begin closing new business, while exercising discretion and independent judgment. In the first three months, expect to: Be fully ramped and integrated into the team. Complete additional vertical-specific training. Manage incoming leads alongside active opportunities, keep clients engaged through technical stages, and deliver against conversion and conversation-quality targets. Maintain a healthy, accurately forecast pipeline moving through your funnel. In the first six months, expect to: Have a solid history of claiming and closing new business by consistently meeting or exceeding both sales and quality expectations and targets. Identify where opportunities are losing momentum and improve your follow-through using evidence from your own work. Suggest process improvement areas to increase team efficiency and effectiveness, which may include providing consultation or advice to management on policies and procedures. In the first year, expect to: Mentor new team members, helping them learn our model and pass along standard methodologies. Demonstrate sustained sales and quality performance across initial conversion and continued partnership opportunities on inbound existing clients. Be a reference point for the team on discovery quality and on positioning the full Toptal portfolio. Become a productive, collaborative, and consistent contributor to the team. Required Qualifications 2–3 years of B2B sales experience (Account Executive, Inside Sales, Sales Development, Account Representative, or a related role). Demonstrated experience converting inbound opportunities into paying customers at scale, owning the sale from first call to close. Experience coordinating parallel sales opportunities, and maintaining sales momentum while other teams complete necessary work. Outstanding written and verbal communication skills. Full availability during your working hours to take client calls. Ability to work and thrive in a fast-paced, rapidly growing company, managing a high volume of clients alongside competing deadlines. Exceptional time management is key to success in this role.

## Preferred Qualifications

Software, tech, or professional-services sales experience. Exposure to a named sales methodology — MEDDPICC, Challenger, SPIN, Sandler, or similar. Experience selling more than one product or service line into the same account. Familiarity with global hiring, EOR, or payroll concepts. Fluency with modern sales tooling, including AI-assisted research, call review, and CRM workflows. Core Competencies Consultative discovery. You ask open-ended questions, listen for what is not being said, and diagnose before you prescribe. You are comfortable sitting in a question rather than rushing to a pitch. Qualification discipline. You know the difference between interest and intent. You can articulate why a deal will close, who will sign, and what happens if the client does nothing. Business acumen. You can hold a credible conversation with a founder or business owner about growth, hiring, cost, and risk — and connect what you sell to what they are trying to achieve. Point of view. You bring insight to the conversation. You are willing to respectfully reframe a client’s thinking when their stated request isn’t the best path to their goal. Client-centricity. You uncover and resolve client issues through value-based selling, and you are direct about fit when Toptal isn’t the right answer. Will to win. You are naturally competitive and looking to exceed quota, not just meet it. We provide a base salary plus uncapped commission, and we want our Client Advisors to make the most of it. Learn-it-all mindset. You constantly seek feedback from peers and leaders, review your own calls, and share what you learn with the team. Ownership. You operate as a self-directed individual contributor who takes full accountability for your pipeline and your results, while collaborating effectively with the cross-functional partners who help you win. Essential Job Functions Regularly and reliably attend scheduled virtual team meetings on camera. Work independently with minimal supervision. Use all required digital collaboration tools. Prioritize and self-manage workflows and deadlines. US FLSA Classification: Full-Time / Exempt

This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.

## About Toptal

## Company Overview
- **One-liner**: Toptal is an exclusive network of the top 3% of freelance software developers, designers, marketing experts, finance experts, product managers, and project managers, connecting them with top organizations for critical projects.
- **Entity Type**: Private (bootstrapped, revenue-generating)
- **Headquarters**: London, United Kingdom (with offices in Wilmington, DE, USA and San Francisco, CA, USA)
- **Founded**: 2010
- **Founders**: Taso Du Val, Breanden Beneschott

## Core Business
- **Primary Industry**: Talent marketplace / Professional services (technology, design, marketing, management consulting, finance)
- **Target Customers**: B2B – enterprises, mid-market companies, and startups seeking on-demand, vetted freelance talent for high-impact projects
- **Mission Statement**: “To be the greatest talent company in the world” – focused on innovation, quality, and global reach

## Products & Services
- **Toptal Talent Network**: On-demand access to pre-vetted freelancers across software development, design, marketing, finance, management consulting, project management, and sales. Engagements range from hourly to full-time.
- **Toptal Marketing** (acquired Growth Collective): On-demand marketing experts for growth, demand generation, and strategy.
- **Toptal Management Consulting** (acquired QO Collective): Highly vetted consultants from top business schools and consultancies.
- **Toptal Finance & Operations** (acquired Graphite): Independent consultants in finance, accounting, corporate strategy, and marketing.
- **Toptal IT Talent** (acquired Adeva): Global network of IT developers, architects, and technology consultants.
- **TechResume**: Premium resume and LinkedIn profile optimization service for tech professionals.
- **HireGlobal**: Global hiring, payroll, and compliance solution built on Toptal’s global payroll infrastructure.

## Market Standing
- **Valuation**: Not publicly disclosed (privately held)
- **Key Metric**: Annual revenue of $400M (as of latest reports); over $5 billion in total payments to freelancers; 70,000+ contracts signed
- **Notable Investors/Partners**: Bootstrapped – no external funding rounds disclosed. Key acquisitions include QO Collective, Adeva, Graphite, and Growth Collective.
- **Growth Signals**: Headcount of 4,318 employees (+9.1% YoY); distributed across 118 countries; recent expansion into AI services (CEO, AI Services role; AI Researcher role); continuous launches of new solutions (TechResume, HireGlobal)

## Competitive Advantages
- **Exclusive Vetting**: Only 3% of applicants pass the rigorous screening process, resulting in a 98% trial-to-hire success rate.
- **Speed & Flexibility**: Ability to match talent in under 24 hours and hire in under 48 hours; flexible engagements with no long-term commitments.
- **Global Scale**: Largest fully-remote workforce with talent in 70+ countries and clients worldwide; deep expertise across hundreds of technologies and industries.
- **Built-in Trust**: Over $5 billion in payments processed and decades of operational experience managing global compliance and payroll.

## Strategic Focus
- **Platform Expansion**: Growing beyond software development into marketing, management consulting, finance, and sales through both organic launches and strategic acquisitions.
- **AI & Emerging Tech**: Investing in AI research and leadership roles to prepare the network for next-generation business challenges.
- **Global Infrastructure**: Scaling HireGlobal and other compliance/payroll services to become the go-to solution for companies building distributed teams.
- **Brand & Talent Acquisition**: Enhancing employer brand to attract top core team members and maintain a high-quality freelance network.

## Why Work Here
- **Fully Remote**: Work from anywhere with just a laptop and internet; Toptal is the world’s largest fully-remote workforce.
- **Culture of High Performance**: Embraces “hyper-innovation and hyper-growth” – results-oriented, not hours-focused; expects extreme ownership and quality.
- **Flexible Time Off**: Unplug when needed, plus a paid sabbatical after five years.
- **Global Community**: Hundreds of sponsored conferences, coworking days, and networking events annually.
- **Engineering/Innovation Focus**: Roles include AI Researcher, Senior Frontend Engineer, Senior Backend Engineer, Tech Lead – strong emphasis on pushing technical boundaries.
- **Employer Rating**: 3.7/5.0 on LinkedIn (1,356 reviews) with highlights on work-life balance (3.9) and compensation (3.4); culture described as demanding but rewarding for those seeking impact.

## Sources
1. [toptal.com/careers](https://www.toptal.com/careers)
2. [toptal.com](https://www.toptal.com/)
3. [toptal.com/about](https://www.toptal.com/about)
4. [linkedin.com/company/toptal](https://www.linkedin.com/company/toptal)
5. [toptal.com/culture](https://www.toptal.com/culture)

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