---
title: 'Client Analyst at PredictX'
canonical: 'https://feeny.ai/job/client-analyst-predictx-gdansk-8e6r301kxjh2'
type: 'job'
last_seen: '2026-09-08'
---

# Client Analyst at PredictX

- **Company:** PredictX
- **Location:** Gdańsk, Poland
- **Employment:** contract
- **Work type:** onsite
- **Posted:** 2022-04-07
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/pibenchmark/94ded571-3d8c-4c2f-95c4-1092a2fb23a5

## Job description

Predict X is on a mission to give every business access to better insights and to facilitate data-driven decisions. Companies are increasingly inundated with data yet struggle to harness the benefits. Our machine learning based platform understands, clean, and integrate their data sources to automate this burden. Our technology reduces data complexity, increases data quality and allows business users leverage data science to make faster and more reliable business decisions. Headquartered in London with offices in Spain, Poland and the US, Predict X is looking to expand and attract intellectually curious individuals to join our team in Poland as we reinvent data analytics. Candidates will be employed on a B2B basis.

Job Description

Managing the day-to-day customer engagement for all production clients, you will work closely with our Predict X Client Consultants in the UK and US offices to ensure that our client base is fully supported. As part of your role you will be expected to complete data acquisition, data validation, data load and report refreshes on a scheduled basis, identifying waste and suggest innovations to ensure all repeatable processes are automated. Following successful on-boarding and induction to the role and various processes, the job will include Out of Hours support in respect to various processes running outside of the support hours currently covered by the UK and US teams. The support you provide will range from help requests, to investigating bugs/issues with production analysis, to producing ad-hoc analysis and consultancy.

Working Hours

During initial onboarding (generally the first 1-3 months depending on experience) your hours will be Monday-Friday between 10am and 6pm with possible exceptions for specific circumstances. Once onboarding is complete the hours will include weekends and night time work on a shift basis with regular shift patterns.

## Responsibilities

- Data acquisition, regular data refreshes, user setup
- Client support including responding to client support emails and calls
- Diagnosing and fixing client issues
- Client on-boarding and training
- Manage and own client facing documentation, training and solution user guides
- Working with clients to scope, build, and deploy AD-HOC requests
- Additional client consultancy including face-to-face workshops and advanced training

## Key competencies and Required Skills

- Proven experience in client facing roles; working with and communicating to senior stakeholders and with multiple layers across the business and vendors
- Analytical and numerate mind with an ability to standardise data from multiple sources and to identify potential anomalies
- Strong experience of performing analytics in the travel or retail industries
- Adaptable and solution orientedA technical working knowledge of SQL (MySQL, Ingres/Vectorwise), Python, HTML, CSS and Javascript
- Data transformation/visualisation tools such as Excel, Knime and Omniscope
- Agile Project Management experience with technical process documentation
- Experience gathering requirements from clients

## About PredictX

## Company Overview
- **One-liner**: An AI-powered data intelligence platform specializing in travel and expense analytics that automates business decision-making.
- **Entity Type**: Privately Held (Private Limited Company registered as PI BENCHMARK LIMITED)
- **Headquarters**: London, United Kingdom
- **Founded**: 2012 (company incorporated as PI BENCHMARK LIMITED on 15 May 2017)
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Data Infrastructure and Analytics (SIC code: 82990 - Other business support service activities not elsewhere classified)
- **Target Customers**: B2B / Enterprise (Travel and Expense teams, corporate clients)
- **Mission Statement**: Help T&E teams automate tactical decisions and empower the strategic use of data.

## Products & Services
- **PredictX Platform (Agentic AI Data Intelligence Platform)**: A SaaS platform that ingests data from 200+ travel and expense data sources, uses Agentic AI to autonomously detect and correct data issues, cleanses and consolidates data into a 360° view, and outputs actionable insights through dashboards, automated analytics, alerts, and AI assistants. Covers sourcing, operations/risk & compliance, and sustainability analytics.
- **Pre-built Connectors**: Connects to TMCs (Travel Management Companies), corporate card providers, expense systems, and suppliers.
- **AI Assistants/Chatbots**: Provides real-time traveler assistance for policy queries, itinerary planning, and expense reporting.

## Market Standing
- **Annual Revenue**: USD $24,000,000 (as of most recent data)
- **Total Funding**: Not publicly disclosed
- **Valuation**: Not publicly disclosed
- **Notable Investors/Partners**: Partnerships include Heart of the City (community/CSR initiative). Certified by WeConnect and MSDUK as an Ethnic Minority Women Owned business.
- **Growth Signals**: Active hiring with 5 open positions listed, global workforce across 7 countries (UK, Poland, Spain, US, Hong Kong, South Africa, Switzerland), and a stated mission to disrupt corporate spend management with rapid advancement in large language models.

## Competitive Advantages
- **Agentic AI Moat**: Use of agentic AI that autonomously detects and corrects data issues at ingestion, fusing data from 200+ sources for a unique 360° view.
- **Deep Industry Focus**: Specialized exclusively in travel and expense analytics, providing pre-built integrations and domain-specific intelligence that general analytics platforms lack.
- **Predictive Capabilities**: Uses predictive analytics to uncover hidden cost-saving opportunities, risk detection, and spending optimization before issues materialize.
- **Diversity Credential**: Ethnic Minority Women Owned business with external certification, which may appeal to clients with specific supplier diversity requirements.

## Strategic Focus
- **AI-First Product Evolution**: Doubling down on Agentic AI and large language models to automate tactical decisions and empower strategic spend management.
- **Sustainability Solutions**: Developing tools to help businesses navigate eco-friendly travel management and provide data-driven sustainability insights.
- **Global Expansion**: Presence in UK, Europe, US, and Asia with a distributed workforce, suggesting continued international growth.
- **Enterprise Adoption**: Focus on enabling enterprises to transform corporate spend management and travel programs through AI disruption.

## Why Work Here
- **Culture Highlights**: The company promotes an "Inventor Mentality," encouraging creativity, innovation, and continuous improvement from every team member. Emphasis on teamwork, humility, and a systematic approach to excellence.
- **Diversity & Inclusion**: Proudly an Ethnic Minority Women Owned business accredited by WeConnect and MSDUK. Partnership with Heart of the City for community engagement. Workforce spans 18 nationalities.
- **Remote/Hybrid Policy**: Not explicitly stated, but distributed across 7 countries (including UK, Poland, Spain, US, Hong Kong, South Africa, Switzerland) with offices in London and Atlanta, suggesting substantial remote/hybrid flexibility.
- **Tech Stack**: Modern and robust: Kubernetes, Docker, Python, Kotlin, TypeScript, React, AngularJS, Elasticsearch, Kafka, PostgreSQL, MongoDB, Terraform, Rancher, and more.
- **Employee Ratings (via LinkedIn)**: 3.2/5.0 from 62 reviews (Work-Life: 3.5, Compensation: 2.5, Culture: 3.0, Career: 3.0). Compensation appears to be a relative weakness, while work-life balance scores higher.
- **Active Hiring**: 5 active job postings including UK Business Intelligence Analyst, Client Analyst, Junior/Mid-Level Machine Learning Data Engineer, Finance Assistant, and Enterprise Account Executive.
- **Engineering Culture**: Heavy investment in modern AI/ML infrastructure (Python, Kubernetes, Kafka, machine learning pipelines) with a VP of Innovation Engineering, suggesting a strong focus on technical innovation.

## Sources
1. [LinkedIn Company Profile](https://linkedin.com/company/predictx)
2. [Official Company Website](https://predictx.com/)
3. [About Us Page](https://predictx.com/about-us)
4. [Company Incorporation Details - UK Companies House](https://find-and-update.company-information.service.gov.uk/company/10771757)
5. [Career Page](https://jobs.lever.co/pibenchmark)
6. [Funding Data (Not available), Revenue Data via LinkedIn](https://linkedin.com/company/predictx)

## Other roles at PredictX

- [Operations and Office Assistant](https://feeny.ai/job/operations-and-office-assistant-predictx-victoria-zvccjfgp6t1b) — Victoria, London, United Kingdom
- [Junior Mid-Level Machine Learning Data Engineer](https://feeny.ai/job/junior-mid-level-machine-learning-data-engineer-predictx-gdansk-6cykd0gn0bxz) — Gdańsk, Poland
- [Finance Assistant](https://feeny.ai/job/finance-assistant-predictx-victoria-xd19bfwcfxzc) — Victoria, London, United Kingdom
- [UK Business Intelligence Analyst- Travel & Expense](https://feeny.ai/job/uk-business-intelligence-analyst-travel-expense-predictx-victoria-q0d9nkw219b0) — Victoria, London, United Kingdom
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-predictx-united-kingdom-6h82p9z1jdyt) — United Kingdom
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-predictx-atlanta-d9sqkmg6yfg8) — Atlanta, GA
- [Client Analyst](https://feeny.ai/job/client-analyst-sequoia-mexico-city-masxbzt1sbdw) — Mexico City, Mexico