---
title: 'Client and People Success Manager at Qualysoft'
canonical: 'https://feeny.ai/job/client-and-people-success-manager-qualysoft-budapest-879g7me0sycd'
type: 'job'
last_seen: '2026-10-29'
---

# Client and People Success Manager at Qualysoft

- **Company:** Qualysoft
- **Location:** Budapest, Hungary
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-05
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.lever.co/qualysoft/437dd060-8d71-4f39-9d05-91888e0a7819

## Job description

Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.

Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.

We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!

Responsibilities:

1. Own the employee experience and lifecycle

- Be the main point of contact for client-assigned employees and relevant subcontractors, maintaining regular contact to understand motivation, workload, project fit, development needs and retention risks.
- Coordinate the full assignment lifecycle from onboarding and client integration through changes, extensions, redeployment and offboarding, ensuring employees remain connected to Qualysoft.
- Manage the performance and development cycle, turning client and employee feedback into recognition, clear development actions and follow-up.
- Identify and escalate performance, retention or wellbeing concerns early, working closely with HR and CDS leadership where needed.

1. Grow and protect client relationships

- Build strong relationships with hiring managers, project leads and key stakeholders to understand client priorities, technology needs and upcoming demand.
- Manage the operational commercial follow-through of assigned accounts, including extensions, rate reviews, PO/WO continuity and onboarding/offboarding, proactively monitoring renewals.
- Represent Qualysoft specialists based on technical fit and business value, qualify new needs and identify relevant opportunities across Qualysoft services.

1. Run operational forecasting and reporting

- Maintain accurate assignment data, including headcount, dates, capacity, rates, costs, PO/WO/SOW coverage, timesheets and planned changes.
- Prepare monthly forecasts covering billable FTE, utilisation, revenue and Margin 1 drivers, highlighting changes, extensions and potential risks.
- Coordinate month-end readiness with Finance & Controlling and proactively flag exceptions such as expiring orders, uncovered delivery, idle capacity, early departures or margin pressure.

Requirements:

- At least five years in IT services, including three years in a client-facing role combining account/service management, consultant or people coordination, and commercial responsibility. Experience with specialists working within enterprise client teams is particularly relevant.
- A proven ability to build trust with both technical colleagues and hiring managers, conduct difficult conversations, and turn customer insight into qualified opportunities without treating people as interchangeable capacity.
- Practical grasp of IT roles, project delivery and service models; confidence discussing SOW/WO/PO terms, extensions, rate cards, billability, utilization and contribution-margin drivers with the appropriate internal experts.
- Comfort with monthly forecasting and data quality: strong Excel discipline, clear variance explanations, careful handling of commercially sensitive and personal information.
- Strong communication and stakeholder-management skills in Hungarian and English; ownership, sound judgement, structured follow-through and a collaborative style across HR, Sales, Recruitment, Delivery and Finance.

Advantages:

- Experience in banking or other regulated clients; service transition or managed-services exposure; contract workflow / vendor-portal knowledge; timesheet or professional-services automation systems; cross-country coordination within an IT services group.

Why we think you will love working here:

With us you count as a person, our doors are always open. We live the Qualysoft Team Spirit and stand for transparency!

Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.

## About Qualysoft

## Company Overview
- **One-liner**: Qualysoft is an Austrian IT consulting and software engineering firm delivering end-to-end digital solutions across cloud, AI/ML, data, and business applications.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Vienna, Austria
- **Founded**: 1999
- **Founders**: Not publicly named (company established 1999 in Austria)

## Core Business
- **Primary Industry**: IT Services and IT Consulting
- **Target Customers**: Large enterprises and Tier-1 industry clients, primarily in BFSI (Banking, Financial Services and Insurance), plus public sector / E-Government; strong B2B focus
- **Mission / Purpose**: "Drives meaningful change through technology, teamwork, and trust" — providing stable, transparent IT partnerships that combine planning, provisioning, billing, and support into automated flows to reduce time-to-market.

## Products & Services
- **Consulting & Development Services (CDS)**: On-demand access to senior engineers, IT consultants, and managed-service teams that design, build, and operate critical systems (custom software engineering, DevOps, QA, and legacy modernization).
- **Microsoft Cloud & Business Solutions (CBS)**: Leverages the full Microsoft ecosystem — Azure, Dynamics 365, M365 — to translate cloud investment into measurable performance and resilience.
- **Business Technology Solutions (BTS)**: Implementation of business applications that reduce costs, streamline processes, and unlock sustainable growth (CRM, ERP, automation, customer experience).
- **E-Government**: Digitalization solutions for public administration and government entities.
- **Cross-Industry Solutions**: Tailored builds for BFSI and other regulated sectors, with compliance-ready architecture (ISO 9001, ISO 27001, GDPR by design).

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: 25+ years in software engineering, 2,000+ successful projects, 250+ Tier-1 industry clients; **Total Funding: EUR 80K** (minimal external funding history)
- **Notable Investors / Partners**: Certified partnerships with Microsoft, Tricentis, Creatio, Doxee; ISO 9001 and ISO 27001 certified
- **Growth Signals**:
  - Active job postings: **75**, with **+33.9% YoY** increase in hiring demand
  - Operates across **6 countries** (Austria, Romania, Serbia, Switzerland, United States, Hungary) with workforce distributed across **11 countries**
  - 96% of clients would recommend the company; **97%+ client satisfaction rate**
  - **Conflicting reports on headcount**: company website states "350+ specialists in Central and Eastern Europe," while LinkedIn data reports **207 employees** with -8.8% YoY growth — the higher number may include subcontractors/partner network.

## Competitive Advantages
- **25-Year Track Record**: Longevity and stability in a fragmented IT services market
- **Certified Ecosystem Partnerships**: Deep Microsoft, Tricentis, Creatio, and Doxee partnerships create recurring deal flow and validated delivery capability
- **Compliance-Grade Delivery**: ISO 9001, ISO 27001, and GDPR-by-design give them an edge in regulated BFSI and public-sector deals
- **Nearshore Delivery Model**: 350+ specialists across Central and Eastern Europe offer competitive cost structure with proximity to DACH clients
- **Continuity of Employment**: Unlike pure body-shop competitors, Qualysoft keeps consultants on stable contracts between projects — a differentiator for talent retention

## Strategic Focus
- **Scaling AI/ML and Cloud Engineering**: Current openings emphasize AI Architect, Azure AI/ML Engineer, Databricks AI/ML Engineer — a clear shift toward AI-driven transformation services
- **Deepening Microsoft Stack Dominance**: Dynamics 365 CRM Solution Architect and M365 Engineer roles signal continued investment in the Microsoft ecosystem
- **Geographic Expansion**: Active hiring in Germany, Hungary, and Romania; presence in the US suggests international growth ambitions
- **Rebuilding Leadership Bench**: Recent departures of the Chief Commercial & Technology Officer and Group CIO (May 2026) indicate an ongoing leadership transition; interim HR leadership is in place.

## Why Work Here
- **Project Diversity**: Consultants gain experience across various clients, industries, and technologies — from BFSI to government to enterprise
- **Employment Stability**: Qualysoft explicitly commits to continuous employment, actively finding new internal projects when one engagement ends, avoiding the "bench layoff" pattern common in consulting
- **Flexibility**: Remote, hybrid, or on-site options depending on the project; hybrid roles available in Budapest and other hubs
- **Career Development**: Training, certifications, internal mentoring, and career paths across Software Development, Consulting, Business Applications, Customer Experience, Sales, Finance, and HR
- **International Culture**: Workforce spans 11 countries with English-friendly collaboration; company language and client work are primarily in DACH markets
- **Application Process**: Transparent multi-stage process — CV review, informal recruiter conversation, technical interview(s) with the client (often multiple rounds), then written offer
- **Active Hiring**: 75 open positions across Solution Architecture, AI/ML, SAP, M365, Dynamics 365, and development roles — strong market demand for skilled engineers
- **Notable Talent Flow**: Employees frequently come from EPAM Systems, Deutsche Telekom IT Solutions, IBM, Ericsson, and Oracle; alumni move to Ericsson, Morgan Stanley, and EPAM — indicating a strong professional network

## Sources
1. [qualysoft.com — About Us](https://qualysoft.com/about)
2. [qualysoft.com — Career](https://qualysoft.com/career)
3. [linkedin.com — Qualysoft Company Profile](https://linkedin.com/company/qualysoft)
4. [jobs.lever.co — Qualysoft Job Postings](https://jobs.lever.co/qualysoft)
5. [qualysoft.com — Job Offers](https://qualysoft.com/en/career/job-offers)

## Other roles at Qualysoft

- [Solution Architect](https://feeny.ai/job/solution-architect-qualysoft-budapest-bzkx0sy6axbg) — Budapest, Hungary
- [Operations Director](https://feeny.ai/job/operations-director-qualysoft-bucharest-cj80bq4mr4dj) — Bucharest, Romania
- [IT Business Analyst](https://feeny.ai/job/it-business-analyst-qualysoft-budapest-6c0dbws24bav) — Budapest, Hungary
- [Microsoft Dynamics 365 Specialist](https://feeny.ai/job/microsoft-dynamics-365-specialist-qualysoft-open-gs6pqzdb1tw7) — Open
- [Medior Java Developer](https://feeny.ai/job/medior-java-developer-qualysoft-budapest-j59yx4j9y7p7) — Budapest, Hungary
- [Data Engineering Lead](https://feeny.ai/job/data-engineering-lead-qualysoft-bucharest-9yb4646m5brf) — Bucharest, Romania
- [Senior Mobile Engineer](https://feeny.ai/job/senior-mobile-engineer-qualysoft-bucharest-e0bykfaatsgb) — Bucharest, Romania
- [Senior .Net Engineer](https://feeny.ai/job/senior-net-engineer-qualysoft-bucharest-2g29hcs10z1e) — Bucharest, Romania
- [Senior Frontend Engineer](https://feeny.ai/job/senior-frontend-engineer-qualysoft-bucharest-2ed8v9ktb9c6) — Bucharest, Romania
- [Digital Workplace Scripting & Automation Specialist](https://feeny.ai/job/digital-workplace-scripting-automation-specialist-qualysoft-budapest-yypeg3d27g8x) — Budapest, Hungary