---
title: 'Client Consultant at Hinge Health'
canonical: 'https://feeny.ai/job/client-consultant-hinge-health-san-francisco-00yg3rsj2fka'
type: 'job'
last_seen: '2026-09-10'
---

# Client Consultant at Hinge Health

- **Company:** [Hinge Health](https://feeny.ai/companies/hinge-health)
- **Location:** San Francisco, CA
- **Compensation:** $100k–$181k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-06-04
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/hinge-health/55852fe4-39ba-4b4b-b177-2c207dd7f452

## Job description

The Opportunity Join the team transforming how we support our Enterprise and Large Market clients. As a Client Consultant, you will play a pivotal role in our Client Success mission by providing dedicated support for retention and expansion. You will partner with Client Success Leads, Product, and Growth Marketing to understand unique client needs and align them with our solutions, ultimately helping members move beyond pain.

## What You'll Accomplish

- Drive Account Retention: You will manage retention plans for assigned clients, identifying risks and executing strategies to secure renewals.
- Fuel Account Expansion: You will identify and pursue new opportunities within existing clients, assisting in building business cases to demonstrate value and need.
- Build Strategic Relationships: You will partner with Client Success Leads to cultivate meaningful relationships with key stakeholders, including HR leaders and decision-makers.
- Deliver Consultative Solutions: You will analyze client goals and pain points to deliver tailored recommendations, positioning Hinge Health as an essential partner.
- Collaborate Cross-Functionally: You will work independently to align resources across Sales, Partnerships, Product, and Marketing to achieve client goals.

## Who You Are

- A Strategic Partner: You comfortably navigate ambiguous problems and demonstrate solid professional judgment to guide clients toward the best solutions.
- A Relationship Builder: You thrive on connecting with others, influencing stakeholders, and driving outcomes through collaboration.
- Data-Driven: You use insights and data to inform your retention and expansion strategies, ensuring every decision is backed by evidence.
- A "Learn-it-all": You stay current on industry trends and competitive offerings, constantly seeking ways to add value to your clients and your team.

## Basic Qualifications

- 5+ years of experience in Account Management, Client Success, or Sales, preferably in Digital Health, Benefits, or Healthcare SaaS
- Experience with musculoskeletal (MSK) or digital health solutions.
- Demonstrated success in managing client relationships and driving retention or expansion outcomes.
- Strong communication and presentation skills with the ability to influence cross-functional teams.
- Bachelor’s degree or equivalent experience.

## Preferred Qualifications

- Experience supporting enterprise clients in a high-growth environment.
- Proficiency with Gainsight and account planning tools.
- Strong analytical skills and comfort with data-driven decision-making.

## About Hinge Health

At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more athttp://www.hingehealth.com/http://www.hingehealth.com

## What You'll Love About Us

- Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
- Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Modern life stipends: Manage your own learning and development

Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the [personnel and candidate privacy policy.](https://www.hingehealth.com/about/personnel-and-candidate-privacy-policy/)

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@[hingehealth.com](http://hingehealth.com)" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [security@hingehealth.com](https://app.ashbyhq.com/admin/organizational-settings/theme#).

## About Hinge Health

## Company Overview
- **One-liner**: Hinge Health delivers personalized virtual physical therapy and musculoskeletal (MSK) care by combining AI-powered motion tracking, an FDA-cleared wearable device, and a dedicated clinical care team.
- **Entity Type**: Public (NYSE: HNGE)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2014
- **Founders**: Gabriel Mecklenburg (Co-founder & Executive Chairman / CTO)

## Core Business
- **Primary Industry**: Digital Healthcare – Musculoskeletal (MSK) and pelvic health.
- **Target Customers**: B2B – employers, health plans, and benefits brokers. Indirectly B2C through members.
- **Mission**: To create a new healthcare system built around the individual – moving beyond traditional physical therapy to deliver accessible, scalable, evidence-based pain care.

## Products & Services
- **Virtual Physical Therapy Program**: Personalized care plans with guided exercise sessions using 3D motion tracking for real-time feedback and precision movement analysis. Includes access to a physical therapist, health coach, and orthopedic specialist.
- **Enso® Wearable Device**: FDA-cleared device that uses patented waveforms for drug-free pain relief; exclusive to Hinge Health.
- **AI Care Assistant**: An AI agent that helps members stay on track with their care plans.
- **Pelvic Floor Therapy**: Virtual care for pelvic health, integrated with MSK services.
- **Enterprise Implementation**: Seamless eligibility, billing, and reporting through partnerships with 5 out of 5 national health plans and 3 out of 3 PBMs. Value-based pricing and frictionless contracting.

## Market Standing
- **Valuation / Market Cap**: Not publicly available (post-IPO; specific market cap not disclosed in provided sources).
- **Key Metric**: Annual Revenue of **$587.9M** (2025) – [linkedin.com](https://www.linkedin.com/company/hinge-health). Total funding raised: **$1.46B**.
- **Notable Investors / Partners**: Tiger Global Management, Coatue, Alkeon Capital, Whale Rock Capital Management.
- **Growth Signals**: IPO in May 2025; headcount of 1,254 (+1.2% YoY); 75 active job postings (+31.6% year over year); expanded into pelvic floor therapy; operates in 11 countries.

## Competitive Advantages
- **Clinically validated ROI** – independently validated 2.4x hard dollar return on investment for employers.
- **AI-first care model** – uses 3D motion tracking, autonomous AI agents for reasoning and feedback, and regulatory-grade systems.
- **Exclusive FDA-cleared device** (Enso®) that differentiates from traditional PT offerings.
- **Deep integration** with major national health plans and PBMs, creating high switching costs.
- **Business model aligned with outcomes** – revenue is tied to healing people, not billing procedures, enabling investment in direct care automation.

## Strategic Focus
- Scale and automate healthcare delivery by building AI agents that perceive movement, reason biomechanics, and adapt clinical guidance in real time.
- Expand into adjacent conditions (pelvic health) and deepen partnership integrations.
- Continue engineering a culture where “designers code” and “engineers build interactive prototypes,” deploying agent-first workflows across hundreds of engineers.

## Why Work Here
- **Culture**: Emphasis on autonomy, mastery, and purpose. The R&D blog describes an environment where engineers review reasoning logs instead of diffs and where AI agents ship PRs without human line edits.
- **Work Model**: Hybrid/office presence – HQ in San Francisco with offices in India, Canada, UK, and Colombia. Specific remote policy not detailed in sources.
- **Impact**: Opportunity to work on regulatory-grade AI that directly improves clinical outcomes for millions of people.
- **Reviews**: Employer rating of 3.8/5 on LinkedIn; strong scores for work-life balance (3.7) and compensation (3.7).
- **Notable Perks**: Not explicitly listed, but the culture of “impact at scale” and investment in R&D suggests strong engineering support.

## Sources
1. [hingehealth.com](https://www.hingehealth.com/)
2. [hingehealth.com/about](https://www.hingehealth.com/about/)
3. [rnd.hingehealth.com](https://rnd.hingehealth.com/)
4. [linkedin.com/company/hinge-health](https://www.linkedin.com/company/hinge-health)
5. [jobs.ashbyhq.com/hinge-health](https://jobs.ashbyhq.com/hinge-health)

## Other roles at Hinge Health

- [Senior Solutions Engineer / IT](https://feeny.ai/job/senior-solutions-engineer-it-hinge-health-san-francisco-ad685q8q6pvv) — San Francisco, CA
- [Director, Partnerships and Business Development - Southeast](https://feeny.ai/job/director-partnerships-and-business-development-southeast-hinge-health-united-c21s7v82vr3b) — United States
- [Senior Software Engineer - Backend](https://feeny.ai/job/senior-software-engineer-backend-hinge-health-san-francisco-k0ystmcztavr) — San Francisco, CA
- [Workday Systems Analyst](https://feeny.ai/job/workday-systems-analyst-hinge-health-bengaluru-dg1twdsnskhm) — Bengaluru, India
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-hinge-health-bengaluru-ew150x76s0yk) — Bengaluru, India
- [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-hinge-health-bengaluru-8j0n664781dh) — Bengaluru, India
- [Staff Software Engineer- Backend](https://feeny.ai/job/staff-software-engineer-backend-hinge-health-bengaluru-n38sje25mm7d) — Bengaluru, India
- [Associate Technical Support Specialist](https://feeny.ai/job/associate-technical-support-specialist-hinge-health-united-states-kh4mx6vj6f22) — United States
- [Senior Health Economist](https://feeny.ai/job/senior-health-economist-hinge-health-san-francisco-anqth8e88kwx) — San Francisco, CA
- [Senior Software Engineer - Full Stack](https://feeny.ai/job/senior-software-engineer-full-stack-hinge-health-san-francisco-ms9j1gxx1wsa) — San Francisco, CA