--- title: 'Client Coordinator at Ernest' canonical: 'https://feeny.ai/job/client-coordinator-ernest-commerce-california-8914v1rnysjh' type: 'job' last_seen: '2026-09-07' --- # Client Coordinator at Ernest - **Company:** Ernest - **Location:** Commerce California, United States - **Posted:** 2026-07-31 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/ernestpackagingsolutions/jobs/4701325006 ## Job description Client Coordinator Commerce, CA | Full-Time | Onsite Pay range: $25-27/hour At Ernest, we've been helping businesses succeed for over 80 years by building lasting relationships with our clients, employees, and communities. As the largest privately owned packaging company in the United States, we've built our success by putting people first. We believe in promoting from within, investing in our employees, and creating a workplace where careers can grow. We're currently seeking a Client Coordinator to join our Commerce, CA team. If you're organized, enjoy building relationships, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to meet you. Position Summary As a Client Coordinator, you'll serve as a trusted business partner to our clients by providing exceptional day-to-day support and helping ensure every interaction reflects Ernest's commitment to service. Working closely with our Client Relationship Managers (outside sales representatives), clients, and internal departments, you'll help coordinate the details that keep our clients' business running smoothly. This is a highly collaborative, onsite position that requires strong communication skills, attention to detail, and the ability to manage multiple priorities while delivering a high level of service. Success in this role comes from building strong relationships, understanding each client's unique business needs, and providing timely, accurate support that creates long-term partnerships. The Client Coordinator is a full-time, non-exempt position reporting to the Client Coordinator Manager. ## What You'll Do - Build strong working relationships with clients by understanding their business, purchasing history, and ongoing needs. - Serve as a reliable business partner by providing responsive, professional, and solutions-oriented customer service. - Support an assigned Client Relationship Manager by providing exceptional service to their portfolio of clients. - Coordinate routine communication and activities between clients, Client Relationship Managers, and internal support teams to ensure an exceptional client experience. - Help identify opportunities to introduce additional products and solutions that support clients' businesses. - Work collaboratively with multiple departments to ensure accurate and timely order processing and issue resolution. - Maintain organized and accurate customer information and documentation. - Manage a high volume of emails across multiple accounts while prioritizing requests and responding promptly. - Perform clerical and administrative tasks that support the Client Coordinator department. - Contribute to a positive, team-oriented environment while supporting Ernest's culture and commitment to outstanding service. Required Qualifications - High school diploma or General Education Degree (GED). - Proficiency with Microsoft Office, including Word and Excel. - Strong clerical, organizational, and data entry skills. - Basic math skills, including multiplication, division, and converting fractions to decimals. - Excellent verbal and written communication skills with the ability to interact professionally with clients and internal teams. - Ability to effectively manage large volumes of emails across multiple accounts. - Highly organized, detail-oriented, and self-motivated. - Friendly, professional, dependable, and committed to delivering exceptional customer service. - Willingness to actively participate in company events and activities. ## Preferred Qualifications - Two or more years of customer service experience ideally within an inbound/outbound call center environment. - Working knowledge of Enterprise Resource Planning (ERP) systems. Why Join Ernest? At Ernest, our culture sets us apart. We believe in creating an environment where employees are valued, supported, and given opportunities to grow their careers. We work hard, collaborate as one team, celebrate our successes, and are committed to providing an exceptional experience for both our clients and our employees. If you're looking to join a company with an employee-first culture, long-term career opportunities, and a team that genuinely enjoys working together, we'd love to hear from you. ________________________________________________________________________________________________________ Please learn more about Ernest by watching our latest youtube video: [Newest Company Video with Keanu Reeves!](https://youtu.be/CDYuK9NXli8) Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers’ needs, even if we have to invent it! ## About Ernest ## Company Overview - **One-liner**: Ernest Packaging Solutions is a family-owned packaging and supply chain company that provides end-to-end solutions including design, production, and supply chain management for industrial and consumer clients. - **Entity Type**: Private (family-owned, bootstrapped since 1946) - **Headquarters**: Los Angeles, California, United States - **Founded**: 1946 - **Founders**: Ernest and Charles (brothers) ## Core Business - **Primary industry**: Packaging and Containers Manufacturing; supply chain management - **Target customers**: B2B – mid-market to enterprise clients across industries (industrial, consumer goods, food & beverage, temperature-sensitive products) - **Mission/purpose**: “To be the place where meaningful human connections happen” – Focus on relationship-driven service and innovative packaging solutions. ## Products & Services - **Packaging Design and Production**: Custom packaging for industrial, consumer, and temperature-controlled applications, including sustainable packaging. - **Packaging Supply Chain Management**: End-to-end logistics optimization, vendor management, and cost reduction. - **Packaging Process Design and Automation**: Automated packaging line design, testing, and validation to improve efficiency. - **Facility and Safety Solutions**: Industrial supplies and safety products beyond packaging. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private family-owned) - **Key Metric**: Annual Revenue ≈ $250M (LinkedIn estimate, 2024) - **Notable Investors/Partners**: Self-funded; key long-term clients include Amgen, AT&T, and various Fortune 500 companies - **Growth Signals**: Headcount grew 10.5% YoY (511 employees, per LinkedIn); operates 14+ U.S. locations and 9 countries; client tenure averages 25+ years; 80 years of industry experience. ## Competitive Advantages - **Long-term client relationships**: Average client tenure of 25 years demonstrates trust and durable partnerships. - **Family-owned stability**: Independent decision-making without shareholder pressure, allowing emphasis on relationships over short-term profits. - **Full-service offering**: Design, production, supply chain, automation, and safety – a one-stop shop. - **Culture of innovation**: “Challenge conventions” and “creative solutions” embedded in company values. ## Strategic Focus - **Moving beyond packaging**: Expanding into end-to-end business solutions (supply chain, facility safety, process automation). - **Geographic growth**: Continued expansion across U.S. markets and international reach (UK, France, Nigeria, Ghana, etc.). - **Sustainability**: Emphasizing sustainable packaging designs and helping clients reduce environmental impact. - **Human-centric service**: Deepening client relationships through a “customer-first” philosophy. ## Why Work Here - **Culture**: Values-driven with an emphasis on integrity, play-to-win attitude, and community involvement. Described as “challenging” but supportive – “not for the faint of heart, and definitely not for jerks.” - **Work Policy**: In-office / on-site (multiple locations nationwide; no remote or hybrid mentioned). - **Benefits**: Competitive compensation, personal/family benefits, community involvement, growth and development programs, and a “Dream” of meaningful human connections. - **Recognition**: Regular employee appreciation and celebration; open-door policy from leadership. - **Growth**: Career empowerment and professional development are core values; active job postings (60+ listed) indicate ongoing hiring. ## Sources 1. [Ernest Packaging Solutions – About Us](https://www.ernestpackaging.com/about-us/) 2. [Ernest Packaging Solutions – Careers](https://www.ernestpackaging.com/careers/) 3. [Ernest Packaging Solutions – Homepage](https://www.ernestpackaging.com/) 4. [LinkedIn – Ernest Packaging Solutions](https://www.linkedin.com/company/ernest-packaging-solutions) 5. [Built In – Ernest Packaging Solutions Profile](https://builtin.com/company/ernest-packaging-solutions) ## Other roles at Ernest - [General Manager](https://feeny.ai/job/general-manager-ernest-avondale-arizona-kxq2z08eb69w) — Avondale Arizona, United States - [Client Coordinator](https://feeny.ai/job/client-coordinator-ernest-san-luis-obispo-california-3bnjf3p0exzf) — San Luis Obispo California, United States - [Accounts Receivable Coordinator](https://feeny.ai/job/accounts-receivable-coordinator-ernest-los-angeles-california-q45h5txmfzz1) — Los Angeles California, United States - [Client Coordinator](https://feeny.ai/job/client-coordinator-ernest-reno-nevada-dyyaz7e5tndm) — Reno Nevada, United States - [Class A Driver](https://feeny.ai/job/class-a-driver-ernest-fresno-california-btnd1n6k6h8y) — Fresno California, United States - [Client Coordinator](https://feeny.ai/job/client-coordinator-ernest-vista-california-26gv51rh09dx) — Vista California, United States - [Class A Driver](https://feeny.ai/job/class-a-driver-ernest-salt-lake-city-utah-hr75nvq9tcjj) — Salt Lake City Utah, United States - [Corporate Recruiter](https://feeny.ai/job/corporate-recruiter-ernest-los-angeles-california-nftm7d3v78cd) — Los Angeles California, United States - [Client Logistics Manager](https://feeny.ai/job/client-logistics-manager-ernest-portland-oregon-w9skrs3h006v) — Portland Oregon, United States - [Client Relationship Manager](https://feeny.ai/job/client-relationship-manager-ernest-austin-texas-7b11b3nvy69h) — Austin Texas, United States