---
title: 'Client Delivery Manager at Counsel Health'
canonical: 'https://feeny.ai/job/client-delivery-manager-counsel-health-new-york-y0cnndq94t4h'
type: 'job'
last_seen: '2026-09-14'
---

# Client Delivery Manager at Counsel Health

- **Company:** Counsel Health
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/counsel/639dcac6-952a-4ed1-ae9a-388cb59568bf

## Job description

About [Counsel](http://counsel.health/) Counsel’s mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [[learn more on our blog](https://www.counselhealth.com/blog)]

Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z, Google Ventures, Pear VC and other top-tier VC firms.

Our team combines deep expertise in medicine (Harvard, Mt. Sinai, Mass General, UCSF) and technology (MIT, Google, DeepMind, NVIDIA, Stripe, Meta) — and we’re looking for exceptional people to join us as we scale.

Join us as we build the future of AI in healthcare! -----------------------------------------------------

## About The Role

We’re hiring for a Client Delivery Manager on the Counsel team, reporting directly to the VP of Client Delivery. This foundational role will tackle complex cross-organizational work, collaborating heavily across our Product, Operations, Engineering, Marketing, and Clinical teams to launch and grow our client programs. This opportunity is made for a true builder; you’ll run new processes, solve complex problems with creativity, and help design a repeatable approach across our diverse portfolio.

## What You'll Do

- Implement and launch the project end-to-end from kickoff through go-live, surfacing risks to the critical path early, keeping cross-functional workstream owners accountable, and representing the client's voice across our internal teams.
- Create cross-team alignment that drives complex problems to resolution quickly, communicating with clarity to every level of the organization and adjusting your approach based on the audience.
- Manage our front-line stakeholder relationships, working hand in hand with leaders from the largest brands in our industry, flagging new risks and opportunities as they emerge, managing project scope, and predicting client needs.
- As the expert on both Counsel and our client, establish the path to build from an early market entrance to a high-volume care delivery program.

## What You'll Bring

- 5+ years in a client-facing role healthcare a healthcare setting, including direct work with C-suite executives and enterprise brands.
- A track record of running complex, cross-functional projects and keeping them on schedule.
- A strong working understanding of the care delivery lifecycle.
- Comfortable using rich data sources to tell a story. You can navigate a dashboard, build visualizations, and identify emerging trends and risks.
- Startup grit.You're energized by ambiguity and willing to write the playbook instead of waiting for one.

## What We Offer

- Impact: Be at the forefront and contribute to groundbreaking, AI-driven healthcare experiences, directly interface with execs at the world's leading tech & healthcare orgs
- Growth: Significant opportunities for broad ownership and professional development within our rapidly scaling startup
- Compensation: Competitive salary + equity
- Benefits: Comprehensive healthcare, vision + dental, 401K, Unlimited PTO, Parental Leave

-----------------------------------------------------

## Our Values

- Patients come first. We are clinicians 1st, technologists 2nd. We act with patient trust/safety at the center of every decision.
- Innovate with optimism. We are optimistic as we build the future of care delivery from first principles. Challenge the status quo when needed, no sacred cows.
- Right answer wins. Debate openly and pick the strongest path. We optimize for the company, not functions. We win and lose as a team.
- Simplicity over complexity. We choose clear, elegant solutions and avoid adding complexity that does not serve patients or the team.
- Do fewer things, well. We focus, and hold ourselves to the highest bar and pursue excellence in those areas.

## #LI-PINJOB

Recruitment Fraud Notice. Counsel Health only communicates with candidates using official @[counselhealth.com](http://counselhealth.com) email addresses. We will never ask for payment or financial information during the interview process. If you receive suspicious outreach claiming to be from Counsel Health, please contact us at careers@counselhealth.com.

Counsel Health participates in [E-Verify](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf). All newly hired employees are processed through the E-Verify system to confirm employment eligibility.

## About Counsel Health

## Company Overview
- **One-liner**: Counsel Health delivers AI-enabled, physician-supervised primary care through a secure messaging-based experience, combining medical AI with licensed physicians for fast, affordable, and personalized care.
- **Entity Type**: Private (Series A, raised $25M in October 2025)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2023
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Healthcare / Virtual Care / AI-Enabled Telemedicine
- **Target customers**: B2B (health plans, employers, health systems) and B2C (individuals seeking direct primary care)
- **Mission or purpose statement**: To make high-quality personalized medical advice available to everyone at all times, like having a doctor in the family.

## Products & Services
- **[Counsel AI + Physician Platform]**: A chat- and voice-based virtual care platform where medical AI handles initial triage and guidance, and board-certified physicians can join the conversation within minutes for diagnosis, prescriptions, referrals, and follow-up. Available via web and mobile app. Pricing: $0 for AI chat (unlimited), $29 per 7-day visit when a doctor is involved, or $199/year for premium membership (includes unlimited AI + physician visits). [counselhealth.com](https://www.counselhealth.com/)
- **[Enterprise/Partnership Offering]**: A white-label or integrated “front door to care” for health plans, employers, and health systems, replacing nurse triage lines and legacy telehealth. Includes audit-ready guardrails for payer compliance and measurable savings (average $381 per engaged member per year). [hitconsultant.net](https://hitconsultant.net/2025/10/16/counsel-health-raises-25m-to-launch-physician-supervised-ai-care-platform/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total Funding – $36M ($11M Seed in October 2024, $25M Series A in October 2025)
- **Notable Investors/Partners**: Andreessen Horowitz (a16z) led both rounds; Google Ventures (GV) participated in Series A. [hitconsultant.net](https://hitconsultant.net/2025/10/16/counsel-health-raises-25m-to-launch-physician-supervised-ai-care-platform/)
- **Growth Signals**: 
  - Over 100,000 members served nationwide as of October 2025.
  - 96% issue-resolution rate, average physician response time of 2 minutes.
  - Headcount grew ~190% year-over-year (from ~13 to 38 employees as of mid-2026).
  - Active job postings: 14 (as of July 2026), with strong engineering and clinical hiring.
  - LinkedIn followers: 10,521 (+152.8% yearly).

## Competitive Advantages
- **Physician-supervised AI**: Unlike pure chatbots (ChatGPT, WebMD), Counsel’s AI is trained on clinical guidelines and patient records, with seamless escalation to licensed physicians. This ensures safety, compliance (HIPAA, SOC 2), and high-resolution rates.
- **Integrated care record**: Unified health data from patient portals and past interactions, enabling continuous, personalized care.
- **No insurance friction**: Simple transparent pricing ($29/visit) without prior authorizations or insurance requirements.
- **Enterprise-grade safety**: Designed for payer compliance and risk standards, making it attractive for health plan adoption.

## Strategic Focus
- **Expand physician network and AI capabilities** to scale care to millions of members.
- **Deepen enterprise partnerships** with payers, employers, and health systems (already serving over 100,000 members).
- **Geographic expansion**: Currently available in most U.S. states (excluding AR, DC, KS, MS, RI, WA, WI, and partial availability in CO, FL, TX via partnerships).
- **Product development**: Adding lab testing, chronic disease management, and specialist referrals to broaden the care spectrum.

## Why Work Here
- **Culture & Mission**: Opportunity to build the “modern front door to healthcare” with a strong emphasis on safety, privacy, and evidence-based medicine. The company is mission-driven to make high-quality care accessible to everyone.
- **Growth Trajectory**: Rapidly scaling startup (190% headcount growth YoY) backed by top-tier VCs (a16z, GV). Employees can have significant impact in a small but growing team (38 people).
- **Remote/Hybrid Policy**: Not explicitly stated, but the team is distributed across multiple countries (US, Nigeria, Ireland, Iran, South Africa). Likely remote-friendly with a hub in Boston.
- **Engineering Culture**: Heavy focus on AI, data, and fullstack engineering (multiple open roles for Software Engineers, Analytics Engineer, Product Manager). The tech stack involves medical AI, HIPAA/SOC 2 compliance, and building scalable enterprise integrations.
- **Perks**: Unlimited AI chat for free, physician visits at $29 (or $199/year), transparent pricing, and a focus on user privacy (no data sold, no AI training on user data).

## Sources
1. [counselhealth.com](https://www.counselhealth.com/) – Official website (pricing, features, FAQ)
2. [jobs.ashbyhq.com/counsel](https://jobs.ashbyhq.com/counsel) – Careers page (open roles, company description)
3. [linkedin.com/company/counselhealth](https://www.linkedin.com/company/counselhealth) – LinkedIn profile (employees, growth, funding, locations)
4. [hitconsultant.net](https://hitconsultant.net/2025/10/16/counsel-health-raises-25m-to-launch-physician-supervised-ai-care-platform/) – News article on Series A funding and platform launch
5. [tracxn.com](https://tracxn.com/d/companies/counselhealth/__kpyaylTBUpzlLgfhyoSMbkl8a93LIrA83HREcPt9O1g) – Tracxn profile (funding details, founders not listed)

## Other roles at Counsel Health

- [Office Manager / Executive Assistant](https://feeny.ai/job/office-manager-executive-assistant-counsel-health-new-york-e1w9fxj25q7j) — New York, NY
- [Research Scientist](https://feeny.ai/job/research-scientist-counsel-health-new-york-47ay7d24amf1) — New York, NY
- [Product Designer (Consumer)](https://feeny.ai/job/product-designer-consumer-counsel-health-boston-7rgvthxzk2j8) — Boston, MA
- [Strategic Finance Lead](https://feeny.ai/job/strategic-finance-lead-counsel-health-boston-k9wr650e0d6d) — Boston, MA
- [Founding Data Analyst](https://feeny.ai/job/founding-data-analyst-counsel-health-boston-b13ated52ab3) — Boston, MA
- [Senior Software Engineer (Fullstack)](https://feeny.ai/job/senior-software-engineer-fullstack-counsel-health-new-york-1fa4swy5ghb8) — New York, NY
- [Software Engineer (Fullstack)](https://feeny.ai/job/software-engineer-fullstack-counsel-health-new-york-svk49z8y1t95) — New York, NY
- [Senior Software Engineer (Backend)](https://feeny.ai/job/senior-software-engineer-backend-counsel-health-new-york-9zc7067008rd) — New York, NY
- [Analytics Engineer](https://feeny.ai/job/analytics-engineer-counsel-health-new-york-qtbcxj5jdjxs) — New York, NY
- [Senior Software Engineer (Frontend)](https://feeny.ai/job/senior-software-engineer-frontend-counsel-health-new-york-se6krpejr5hr) — New York, NY