---
title: 'Client Engagement Manager at Amperos'
canonical: 'https://feeny.ai/job/client-engagement-manager-amperos-new-york-5jeg0hjcsvf4'
type: 'job'
last_seen: '2026-09-08'
---

# Client Engagement Manager at Amperos

- **Company:** Amperos
- **Location:** New York, NY
- **Compensation:** $130k–$200k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-05-27
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/amperos/a6b1018e-073c-479e-acab-b9875359ec67/application

**Skills:** Excel, PowerPoint

> Leads the end-to-end deployment of AI solutions for healthcare clients, managing customer relationships and driving ROI. Acts as the primary liaison between clients and internal engineering/product teams to ensure successful implementation and performance.

## Job description

## ABOUT AMPEROS

Amperos is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients.

We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.

## ABOUT THE ROLE

We’re looking for a Client Engagement Manager to lead the deployment of our AI coworkers within our new and existing customers. The ideal candidate thrives at the intersection of working with customers, communicating with senior executives, implementing complex agentic solutions, and coordinating with internal stakeholders (e.g. engineering, product, and more). You will own and drive customer outcomes across pilots, onboarding, and existing relationships, helping clinics achieve ROI and performance requirements with our AI agents.

This is a high-visibility role working closely with Product, Engineering, and GTM teams. This position is ideal for someone who can structure ambiguity and lead customers through complex transformations.

## WHAT YOU’LL DO

- Lead deployments end-to-end – configure workflows, coordinate data readiness, build SOPs, and ensure each client is set up to hit performance targets from day one
- Own customer relationships – serve as the primary point of contact across all stakeholders, communicating financial impact and demonstrating strategic value
- Create and maintain executive-facing deliverables – agendas, implementation roadmaps, performance dashboards, and process materials that clients and internal teams actually use
- Triage and resolve operational issues quickly – loop in Product and Engineering when needed and see problems through to resolution
- Build and track KPIs – identify trends and surface risks before they escalate
- Build documentation, process guides, and implementation materials – scale the deployment playbook as we grow
- Identify where the product or process is breaking down – bring concrete proposals back to the team

## WHAT WE’RE LOOKING FOR

- 2+ years of experience in customer deployments, investment banking, management consulting, or a similarly rigorous, client-facing environment
- Analytically sharp – you can work with data, interpret trends, and translate numbers into a compelling narrative for an executive audience
- Exceptional communicator – written and verbal, with the presence and judgment to work directly with C-suite stakeholders
- Comfortable with ambiguity – you can structure your own work without waiting to be told what to do next
- Client driven – you understand what it means for a client to succeed, and you take it personally when they don't
- Skilled at building trust – you manage competing priorities and drive outcomes across Product, Engineering, and GTM teams
- Proficient in Excel and PowerPoint – you can build executive-ready materials and light financial models
- Healthcare or RCM background is a bonus but what matters is your ability to get on top of a complex domain quickly and execute

## PERKS & BENEFITS

- In-person culture at our Flatiron office in NYC with paid lunch and dinner
- Flexible hours and time off
- Gym stipend
- Commuter benefits
- Health, dental, vision insurance
- 401(k) with matching contribution
- Annual offsite

## OUR VALUES

- Lead with Empathy - Great products and teams are built on empathy—whether for our customers, users, or team members. We take the time to walk in others' shoes, listen actively, and truly understand their challenges, needs, and perspectives.
- Humbly Ambitious - We combine humility with ambition. No task is beneath us, and no challenge too big. Greatness comes from being willing to do whatever it takes, while having the courage to take bold risks and learn from failures.
- Radical Agency - Own your domain. Drive initiatives with autonomy and accountability. Think deeply, communicate with the team, and maintain a bias for action.

## About Amperos

## Company Overview
- **One-liner**: Amperos uses agentic AI to automate end-to-end insurance revenue recovery for healthcare providers, from denial management to collections.
- **Entity Type**: Private (Series A, raised $16M in April 2026)
- **Headquarters**: New York City, United States
- **Founded**: 2023
- **Founders**: Michal Miernowski (CEO & Co-Founder), Wilson Wang (CPO & Co-Founder), Alvin Wu (CTO & Co-Founder)

## Core Business
- **Primary industry**: Healthcare Revenue Cycle Management (RCM), specifically denial management and insurance collections.
- **Target customers**: B2B – outpatient healthcare providers, including independent practices, clinics, and larger health systems.
- **Mission**: To help healthcare teams recover the revenue they’ve already earned, so providers can focus on operating their practices and serving patients.

## Products & Services
- **AI-Native Denial Management Platform**: Agentic AI that handles the full denial workflow – payer portal follow-ups, phone calls, corrected claims, medical records submissions, and appeals – with no handoffs. Escalates complex cases to Amperos’ RCM experts.
- **Insurance Collections Outsourcing**: End-to-end management of the collections process, from first-touch denials to complex escalations, using AI agents and human oversight.
- **Workflow Configuration & Analytics**: Customizable workqueues, SOP mapping, and real-time dashboards that provide visibility into claims pipeline, recovery rates, and root-cause insights.

## Market Standing
- **Valuation/Market Cap**: Not disclosed.
- **Key Metric**: Total funding of $20.2M ($4.2M seed in June 2025 + $16M Series A in April 2026). The company has recovered over $700M in outstanding claims annually across 500,000+ claims and 3,000 clinical locations in all 50 states.
- **Notable Investors/Partners**: Bessemer Venture Partners (lead Series A), Uncork Capital, Neo. Angel investors from OpenAI, Stripe, and others. Integrates with EHRs including eClinicalWorks, Athenahealth, NextGen, Epic, ModMed, Dentrix.
- **Growth Signals**: 255.6% year-over-year headcount growth (25 employees as of mid-2025), monthly job postings up 66.7%, quarterly up 150%. Launched the industry’s first AI-native denial management platform in April 2026. Customers see 22% more recovered per claim at up to 50% lower cost to collect.

## Competitive Advantages
- **End-to-end automation**: Unlike competitors that automate only parts of the denial process (e.g., calling or letter writing), Amperos handles the entire workflow – from portal navigation to appeals – with AI agents that use LLMs across voice, computer use, and more.
- **Proven outcomes**: 22% higher recovery rates and 50% lower cost to collect compared to traditional or manual processes.
- **Expert overlay**: A team of tenured RCM specialists provides judgment on the hardest claims, combining AI speed with human expertise.
- **HIPAA-compliant and bank-level security**: Fully compliant with healthcare data regulations.

## Strategic Focus
- **Scale and expand**: Use the $16M Series A to accelerate growth, serve more providers, and expand analytics capabilities.
- **New agentic workflows**: Launch additional AI-native capabilities in other RCM workflows beyond denial management.
- **Prevention insights**: Deliver detailed analytics that help providers optimize billing and collections processes to prevent future denials.

## Why Work Here
- **Culture**: In-person culture based in NYC with flexibility when needed. Values include “radical agency” (deep autonomy and accountability) and “lead with empathy.”
- **Benefits**: Medical, dental, and vision premiums paid in full for employees and dependents; 401(k) with 4% match; flexible time off plus 14 company holidays; pre-tax commuter benefits; meals provided on office days; gym stipend; budget for tools and gear; regular company offsites.
- **Engineering & team**: Technical team makes up 22% of staff. Strong talent pipeline from companies like Dropbox, McKinsey, R1 RCM, and Ardea Partners. Headcount growing rapidly (+255% YoY).
- **Open roles**: 5 active positions as of mid-2025, including Billing Associate, Senior RCM Specialist, AI Deployment Strategist, and Enterprise Account Executive.

## Sources
1. [amperos.com](https://www.amperos.com/) – Homepage with product overview and key metrics
2. [amperos.com/about](https://www.amperos.com/about) – About page with mission, founders, benefits, and values
3. [linkedin.com](https://www.linkedin.com/company/amperos) – LinkedIn company page with headcount, funding, and workforce data
4. [tracxn.com](https://tracxn.com/d/companies/amperos/__5uyBuTqF43MxaSyKwy64Z1-ESbUHnSoooSloQtgSr7g) – Tracxn profile with financials and industry classification
5. [amperos.com/blog](https://www.amperos.com/blog/series-a-announcement) – Series A announcement blog post with details on funding, product launch, and market context

## Other roles at Amperos

- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-amperos-remote-cf43fv9e15yn)
- [Billing Associate (AR & Denials)](https://feeny.ai/job/billing-associate-ar-denials-amperos-new-york-d8j1q6r8nq60) — New York, NY
- [Billing Manager](https://feeny.ai/job/billing-manager-amperos-india-3kzybgnnj922) — India
- [Senior Billing Specialist, New Client Engagements](https://feeny.ai/job/senior-billing-specialist-new-client-engagements-amperos-new-york-hcsf06d2r46t) — New York, NY
- [Senior AR Specialist, New Client Engagements](https://feeny.ai/job/senior-ar-specialist-new-client-engagements-amperos-new-york-ncec5a85j7cm) — New York, NY
- [RCM Quality Assurance Specialist](https://feeny.ai/job/rcm-quality-assurance-specialist-amperos-india-gwmgbq76r1jd) — India
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-amperos-new-york-84frvvr2b853) — New York, NY
- [Senior RCM Specialist, New Client Engagements](https://feeny.ai/job/senior-rcm-specialist-new-client-engagements-amperos-new-york-te26sgr16xfn) — New York, NY
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-amperos-new-york-hc19d4g79t2n) — New York, NY
- [Product Designer](https://feeny.ai/job/product-designer-amperos-new-york-qsjnb689vj8a) — New York, NY