---
title: 'Client Event / Experience Manager at Woolpert'
canonical: 'https://feeny.ai/job/client-event-experience-manager-woolpert-united-states-e4p62cszefb0'
type: 'job'
last_seen: '2026-09-09'
---

# Client Event / Experience Manager at Woolpert

- **Company:** Woolpert
- **Location:** United States
- **Compensation:** $87k–$109k
- **Work type:** remote
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/woolpert/jobs/4382175009

## Job description

We seek to move the world forward through innovative thinking.

Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work[®](https://woolpert.com/about-us/culture/), Woolpert embraces progress and innovation to create limitless opportunities for career growth.

Position Overview

Woolpert is hiring a Client Experience Manager to join our dynamic Marketing Events team. This position reports to the Director, Client Experience and Events and plans and delivers client engagement programs and events that strengthen relationships, create meaningful interactions, and support Woolpert's growth priorities. Working within the Client Experience team and alongside Marketing, Sales, Sector/Industry leaders, and account teams, this role manages conferences, client events, executive engagements, and other programs—thinking beyond logistics to audience strategy, experience design, lead capture, follow-up, and measurement, and keeping an eye toward how each engagement fits into the client's broader relationship with Woolpert over time. The role helps create well-executed experiences that reflect the Woolpert brand and deliver value for clients and the business.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

Event and Engagement Management

- Manage conferences, client events, executive meetings, hospitality programs, and webinars—coordinating logistics, timelines, budgets, vendors, sponsorships, and on-site execution.
- Define audience, objectives, and desired outcomes with stakeholders for each program, ensuring plans include meaningful client interaction and follow-up.
- Partner with Client Experience teammates to balance workloads and maintain a consistent quality standard.

Client Experience

- Design client experiences before, during, and after events, making engagements more relevant and personalized.
- Support executive briefings, client visits, and appreciation programs.
- Gather client and internal feedback to identify improvements and bring new ideas and proven practices to the team.
- Consider how individual engagements connect to a client's broader relationship with Woolpert, identifying key touchpoints and moments of risk or opportunity (e.g., project milestones, renewals, leadership changes) that engagement plans should account for.
- Partner with Sales and account teams to align engagement plans with account goals and relationship-building priorities.

Business and Marketing Alignment

- Align engagement activities with business priorities alongside Industry/Regional Marketing, Sales, and account leaders; help identify priority clients and prospects for events.
- Support pre-event engagement plans, meeting strategies, lead capture, and post-event follow-up.
- Coordinate with Creative and Communications on messaging, invitations, and materials that reflect Woolpert's positioning and brand standards.

Measurement and Continuous Improvement

- Set objectives and success measures with stakeholders; track participation, leads, pipeline influence, and feedback.
- Prepare post-event summaries with results, insights, and recommendations, and use them—along with performance data—to improve future programs.
- Contribute to shared Client Experience tools, processes, and playbooks.

What You Will Bring:

- Bachelor's degree in Marketing, Communications, Hospitality, Business, or related field.
- 5+ years in event marketing, client engagement, customer experience, field marketing, hospitality, or related discipline, including independently managing conferences, client events, or executive engagements.
- Strong project management, communication, and interpersonal skills; ability to manage multiple stakeholders, deadlines, and budgets, and build relationships with executives, clients, and vendors.
- Experience in managing vendors, contracts, venues, sponsorships, and logistics; ability to connect event activity to business outcomes.
- Some experience considering client engagement across multiple touchpoints or relationship stages is a plus.
- Willingness and ability to travel as required.

## PREFERRED QUALIFICATIONS

- Experience in architecture, engineering, geospatial, consulting, technology, or professional services.
- Experience on a collaborative event, field marketing, or client-experience team.
- Familiarity with CRM, event management, marketing automation, and project management platforms.
- Experience with lead capture, follow-up, ROI reporting, client journey mapping, or lifecycle/account-based experience strategies.
- Experience supporting executive-level or strategic account engagements.

## SUCCESS IN THIS ROLE

- Strong event execution and stakeholder/client satisfaction
- Meaningful participation by priority clients and prospects, with effective lead capture and follow-up
- Contribution to pipeline, relationship development, and account growth
- Consistent use of shared processes and best practices, with new ideas that improve client experience quality
- Programs that connect thoughtfully to a client's longer-term relationship with Woolpert, contributing to a more coherent, multi-touchpoint experience over time

## Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

- Freedom to Work program: Set your own schedule and location (as appropriate).
- Principal program: Earn the opportunity to become an owner of the firm.
- Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
- Career development: Explore a wide range of learning and growth opportunities within and across industries.
- Health, life, vision, and dental insurance: Cover all your medical bases.
- Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Base pay offered may vary depending on job-related knowledge, skills, and experience.

Pay Range $87,100—$108,900 USD

Find out more about what Woolpert has to offer here:  http://woolpert.com/about-us/

Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  You may view more about EEO on our website: [Equal-Employment-Opportunity-The-Law.pdf](https://woolpert.com/wp-content/uploads/2017/05/Equal-Employment-Opportunity-The-Law.pdf) and [EEO is the Law Poster Supplement](https://woolpert.com/wp-content/uploads/2017/05/EEO-is-the-Law-Supplement.pdf).

Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting your Recruiter

To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.

## About Woolpert

## Company Overview
- **One-liner**: Woolpert is a rapidly growing, technology-forward firm delivering end-to-end architecture, engineering, and geospatial solutions globally to improve critical infrastructure.
- **Entity Type**: Private (Employee-Owned)
- **Headquarters**: Dayton, Ohio, USA
- **Founded**: 1911
- **Founders**: Information not publicly available (founded as an engineering and surveying firm in Dayton, Ohio)

## Core Business
- **Primary industry/industries**: Architecture, Engineering, Geospatial (GIS), Data & Technology.
- **Target customers**: Primarily B2B and B2G, serving public-sector (federal, state, local) and private-sector clients in industries including Aviation, Defense, Maritime, Data Centers & Advanced Manufacturing, Water & Energy, Surface Transportation, and Corporate/Institutional.
- **Mission or purpose statement**: "To help our employees, clients, and world progress — to move forward through forward thinking." [woolpert.com](https://woolpert.com/careers/woolperts-culture/)

## Products & Services
Woolpert offers integrated, end-to-end services across five core solution areas:
- **[Architecture](https://woolpert.com/)**: Design services for industrial, logistics, corporate, and institutional facilities.
- **[Engineering](https://woolpert.com/)**: Planning, design, and project management for transportation, water, energy, and advanced manufacturing projects.
- **[Geospatial](https://woolpert.com/)**: Comprehensive geospatial services including aerial survey (via subsidiary Bluesky International), mobile mapping, 3D digital twin development, seafloor mapping, and GIS implementation. A Premier Google Partner and Esri Gold Partner.
- **[Data and Technology](https://woolpert.com/)**: Data management, cloud solutions, machine learning systems for flood prediction, and asset lifecycle management (partnering with Trimble).
- **[Planning and Consulting](https://woolpert.com/)**: Strategic planning and consulting services for large-scale infrastructure and development projects.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Over 3,000 employees worldwide across 75+ locations. [woolpert.com](https://woolpert.com/about/)
- **Notable Investors/Partners**: The company is employee-owned and has not disclosed traditional VC investors. Key technology partners include Google (Premier Partner), Esri (Gold Partner), and Trimble.
- **Growth Signals**:
    - Certified as a **Great Place to Work** for 9 consecutive years. [woolpert.com](https://woolpert.com/about/)
    - Ranked #7 on Zweig Group's "Hot Firms" list; #15 on ENR's Top 500 Design Firms; #11 on BD+C's Top 50 Engineering/Architecture firms. [woolpert.com](https://woolpert.com/about/)
    - Named in GeoAwesomeness' top 100 global geospatial companies. [woolpert.com](https://woolpert.com/about/)
    - Aggressive acquisition strategy: has integrated 7+ companies since 2019, including **Murphy Geospatial** (400-person firm, Ireland, 2024), **Bluesky International** (UK aerial survey leader, 2025), **UMC Architects** (UK-based, 2025), and **Dawood Engineering** (150-person, US, 2026). [woolpert.com](https://woolpert.com/about/)

## Competitive Advantages
- **Integrated Service Model**: A rare in-house fusion of architecture, engineering, and advanced geospatial/data capabilities, allowing them to own the full project lifecycle from survey to design to management.
- **Industry-Leading Partnerships**: As a Google Premier Partner and Esri Gold Partner, Woolpert has deep ties to the dominant platforms in geospatial technology, granting them access to early features and high-level support.
- **Century-Long Track Record**: Founded in 1911, the company has over 100 years of history, deep client relationships, and a proven ability to adapt and grow.
- **Employee Ownership**: Being 100% employee-owned (through the Principal Program) aligns employee incentives with long-term company success.

## Strategic Focus
Woolpert’s growth strategy centers on organic expansion and strategic acquisitions of "industry-leading companies that share [their] culture." Their current focus is on:
- Expanding their global footprint and service capabilities (evidenced by recent acquisitions in the UK, Ireland, and Europe).
- Deepening their technology and data analytics prowess, particularly in machine learning and digital twins.
- Serving high-growth sectors like data centers, advanced manufacturing, and national defense.

## Why Work Here
Based on Woolpert’s own culture survey and benefits page:
- **Culture**: 92% of employees feel they can take time off when needed; 90% feel welcomed; 87% are proud to tell others they work here. The culture is described as High Performing, Focused, Industry Leading, Supportive, Progressive, and Balanced. [woolpert.com](https://woolpert.com/careers/woolperts-culture/)
- **Work Model**: "Freedom to Work Program" – offers flexibility to work in one of 75+ offices, at home, or on the go. [woolpert.com](https://woolpert.com/careers/)
- **Unique Ownership**: The **Principal Program** allows every employee (not just executives) to become a principal and own shares in the company. [woolpert.com](https://woolpert.com/careers/)
- **Meaningful Work**: Opportunities include aerially mapping the seafloor, designing data centers, planning military installations, and building ML systems for flood prediction. [woolpert.com](https://woolpert.com/careers/)
- **Perks**: Competitive pay, flexible vacation, quality healthcare, health & wellness coaching, fitness reimbursement, employee assistance programs, technology stipends, 401k employer contributions, tuition reimbursement, and pet insurance. [woolpert.com](https://woolpert.com/careers/)

## Sources
1. [Woolpert Homepage](https://woolpert.com/)
2. [Woolpert About Page](https://woolpert.com/about/)
3. [Woolpert Careers Page](https://woolpert.com/careers/)
4. [Woolpert Culture Page](https://woolpert.com/careers/woolperts-culture/)

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