---
title: 'Client Implementation Project Manager at EchoTwin AI'
canonical: 'https://feeny.ai/job/client-implementation-project-manager-echotwin-ai-dubai-ffx4rjwvcdy2'
type: 'job'
last_seen: '2026-09-11'
---

# Client Implementation Project Manager at EchoTwin AI

- **Company:** EchoTwin AI
- **Location:** Dubai, United Arab Emirates
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2025-09-06
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/echotwin/6cd5bc7b-7d5d-4373-af6d-c4df9d749803

## Job description

Company Overview EchoTwin AI is pioneering AI-driven infrastructure intelligence, redefining how cities are managed. Powered by a proprietary visual intelligence engine with full spatial reasoning, EchoTwin transforms municipal fleets into mobile urban sensors—creating living digital twins that provide real-time insights into infrastructure, compliance, and safety. By enabling municipalities to proactively monitor, predict, and resolve issues, EchoTwin helps build resilient, self-healing, and sustainable urban ecosystems. More than “smart cities,” EchoTwin is advancing the era of cognizant cities—urban environments with the awareness to see, think, and act on challenges in real time.

What the job involves The Client Onboarding and Maintenance team is ultimately responsible for maintaining positive customer relationships. You will manage projects with our customers, such as system implementations. You must maintain a detailed understanding of products and services to support customers with questions and suggest the best solutions. You will be at the forefront of serving as the voice of the customer and advocating ways to improve the EchoTwin AI solutions to product management, engineering, and operations. We are looking for a Project Manager to ensure that projects are managed and executed with excellence and at the highest level of customer satisfaction.

## Responsibilities

- Performs project management for assigned customers, overseeing all aspects of the projects from inception to closure.
- Effectively communicates project targets and goals to all relevant stakeholders promptly and clearly.
- Coordinates the resolution of complex issues and questions with Engineering.
- Tracks project milestones and deliverables to ensure successful and timely delivery of projects based on agreed-upon contract terms.
- Manages all contract requirements to completion.
- Efficiently manage the customer and internal resources to meet all established milestones, ensuring targeted completion dates are achieved using internal project management tools.
- Serves as the point of contact for customers and systematically tracks and addresses all customer questions and requests.
- Uses the implementation playbook to guide the process for implementing and integrating with additional customers.
- Trains clients on EchoTwin AI's software.
- Proactively engage customers through regular touchpoints to deliver insights around customer engagement.
- Establish, implement, and maintain an effective Project Plan to ensure all deliverables are met, and the Project is on schedule.
- Provides the department with leadership to support critical initiatives.
- Support Quality Organization in Implementing methods to inspect, test, and evaluate products, ensuring that products adhere to quality standards.

## Qualifications

- A bachelor’s degree, PMP, and/or related project management certifications are preferred.
- 5+ years of experience in customer-facing project management with customer-- relationship responsibilities.
- Proven leadership/team management skills with the ability to optimize team performance and development (Growth Mindset approach).
- Excellent analytical and problem-solving skills.
- Hands-on approach in taking charge of issues and seeing them through to resolution.
- Ability to operate under deadlines while still meeting standards.
- Excellent verbal and written communication.

## Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in various fields, including Computer Vision, GenAI, Digital Twin, Government Contracting, Systems and Device Engineering, Operations, Communications, and more!

- Options for medical, dental, and vision coverage for employees and dependents (for US employees)
- Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
- 401(k) with 3% company matching
- Unlimited PTO
- Profit sharing

Please do not forward resumes to our jobs alias, EchoTwin AI employees, or any other company location. EchoTwin AI is not responsible for any fees related to unsolicited resumes.

Life at EchoTwin AI If you want to empower the world’s most important cities—and the institutions that run them—you belong here. At EchoTwin AI, we value excellence regardless of background and are committed to building a team that reflects the communities we serve.

EchoTwin AI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

## About EchoTwin AI

## Company Overview
- **One-liner**: EchoTwin AI builds a Physical AI operating system for cities, turning municipal fleets and infrastructure into intelligent, self-aware urban networks.
- **Entity Type**: Private (Seed stage, $25M total funding)
- **Headquarters**: Boca Raton, Florida, United States (also offices in San Francisco, New York, Dubai, Abu Dhabi, Riyadh, Doha)
- **Founded**: 2024
- **Founders**: Chris Carson (Founder & CEO)

## Core Business
- **Primary industry**: Urban AI / Smart City Infrastructure / Computer Vision
- **Target customers**: Municipal governments, city authorities, urban planning departments (B2G/B2B)
- **Mission**: To enhance urban safety, sustainability, and resilience through AI and geospatial intelligence, enabling self-healing cities that can see, understand, and respond in real time.

## Products & Services
- **[CityView](https://www.echotwin.ai/)**: A vision-language model (VLM) purpose-built for cities. It interprets complex visual and textual data to detect infrastructure issues, compliance violations, and hazards in real time. Deployed via edge devices on vehicles, drones, and autonomous systems.
- **[EchoTwin Platform](https://www.echotwin.ai/)**: A vertically integrated edge-to-cloud platform that ingests data from municipal sensors, runs AI analytics (predictive, diagnostic, geospatial), and provides dashboards, APIs, and automated workflows for city operators.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private)
- **Key Metric**: $25M total funding (two seed rounds: $17M led by Metis Ventures in Feb 2025, $8M in Sep 2025)
- **Notable Investors/Partners**: Metis Ventures (lead), plus 6 other investors per Seed round; partnerships with pioneering cities (e.g., NEOM, Dubai 2040, Paris 2050 initiatives)
- **Growth Signals**: 106.7% headcount growth YoY (28 employees); 2,368 LinkedIn followers (+223% yearly); active job postings (9 open roles); presence in 5 countries (US, Serbia, UAE, Greece, Portugal)

## Competitive Advantages
- **Proprietary CityView VLM**: A specialized vision-language model trained on urban contexts, providing human-level perception for infrastructure monitoring.
- **Edge-to-cloud architecture**: Real-time processing on vehicles/drones reduces latency and bandwidth needs, enabling autonomous corrective actions.
- **Regulatory compliance & ethics**: Adheres to NIST AI Risk Management Framework, ETSI EN 303 645 cybersecurity standard, GDPR, and ISO/IEC 27701 – a key trust differentiator for government contracts.
- **Self-healing city concept**: Moves beyond detection to automated remediation via agentic workflows, offering a proactive vs. reactive urban management model.

## Strategic Focus
- **Global expansion**: Targeting smart city initiatives in North America, Middle East, Europe, and Asia (NEOM, Dubai 2040, Paris 2050).
- **Product development**: Advancing CityView capabilities (geospatial reasoning, anomaly detection, predictive analytics) and expanding API/SDK ecosystem.
- **Scaling deployments**: Converting municipal fleets into mobile sensing networks and integrating with third-party urban systems.

## Why Work Here
- **Mission-driven impact**: Work on tangible urban challenges (safety, sustainability, resilience) with real-world outcomes.
- **Global, distributed team**: Offices in San Francisco, New York, Dubai, and remote-friendly roles; culture of collaboration and mutual empowerment.
- **Engineering focus**: 35% of staff in technical roles (CV, VLM, firmware, data science); cutting-edge stack (computer vision, LLMs, edge computing).
- **Growth trajectory**: Early-stage (founded 2024) with rapid headcount growth and $25M funding – opportunity to shape product and culture.
- **Perks & culture**: Emphasis on responsible AI, ethical practices, and a tight-knit, nimble team. Some roles are in-office (San Francisco, New York, Dubai) while others offer remote flexibility.

## Sources
1. [EchoTwin AI Website](https://www.echotwin.ai/)
2. [EchoTwin AI About Page](https://www.echotwin.ai/about)
3. [EchoTwin AI Careers Page](https://www.echotwin.ai/careers)
4. [EchoTwin AI LinkedIn](https://www.linkedin.com/company/echotwinai)
5. [EchoTwin AI on Built In](https://builtin.com/company/echotwin-ai)
6. [EchoTwin AI Job Board (Ashby)](https://jobs.ashbyhq.com/echotwin)

## Other roles at EchoTwin AI

- [Vision Language Model Engineer](https://feeny.ai/job/vision-language-model-engineer-echotwin-ai-san-francisco-fkagxqaz332s) — San Francisco, CA
- [Prognostics Engineer](https://feeny.ai/job/prognostics-engineer-echotwin-ai-san-francisco-0e8wjgp967am) — San Francisco, CA
- [3D Perception Engineer - SLAM with Mono Cameras](https://feeny.ai/job/3d-perception-engineer-slam-with-mono-cameras-echotwin-ai-san-francisco-n76t1fcdm16w) — San Francisco, CA
- [Application Engineer – Computer Vision](https://feeny.ai/job/application-engineer-computer-vision-echotwin-ai-san-francisco-ynzgx65r8s3e) — San Francisco, CA
- [Senior Data Scientist](https://feeny.ai/job/senior-data-scientist-echotwin-ai-san-francisco-zvshw5yzs5gr) — San Francisco, CA
- [Machine Learning Engineer](https://feeny.ai/job/machine-learning-engineer-echotwin-ai-belgrade-vgc9tqcgzb4n) — Belgrade, Serbia
- [Software Engineer, Backend Developer](https://feeny.ai/job/software-engineer-backend-developer-echotwin-ai-belgrade-5yh4pwwmcdsr) — Belgrade, Serbia
- [Senior Security Engineer](https://feeny.ai/job/senior-security-engineer-echotwin-ai-san-francisco-2tvmanh1s4zs) — San Francisco, CA
- [Senior Technical Program Manager](https://feeny.ai/job/senior-technical-program-manager-echotwin-ai-san-francisco-qbtv703bm0de) — San Francisco, CA
- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-echotwin-ai-san-francisco-6ssr7eyvt5yj) — San Francisco, CA