---
title: 'Client Implementation Specialist at Strive Pharmacy'
canonical: 'https://feeny.ai/job/client-implementation-specialist-strive-pharmacy-remote-wym9zda3syba'
type: 'job'
last_seen: '2026-10-29'
---

# Client Implementation Specialist at Strive Pharmacy

- **Company:** Strive Pharmacy
- **Location:** Remote
- **Compensation:** $60k–$65k
- **Work type:** remote
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-29
- **Apply:** https://job-boards.greenhouse.io/strivepharmacy/jobs/5277288007

## Job description

Company Overview:

Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.

Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.

We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.

Mission:

Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.

Position Type: Remote, Full time

Position Overview:

We are looking for a detailed-oriented and proactive Client Implementation Specialist to join our team. In this role, you will be the primary guide for new clients during their onboarding journey, ensuring a seamless transition from onboarding to active product usage. You will oversee technical setup, workflow configuration, project timelines, and user training.

The ideal candidate excels at project management, possesses a solid technical aptitude, and brings exceptional communication skills to build trust and deliver value to our clients from day one.

Key Responsibilities:

- Onboarding:
- Project Delivery: Lead end-to-end client onboarding and technical implementations, driving projects to completion within defined timeframes and scope.
- Milestone Tracking: Monitor go-live milestones, proactively identify risks or bottlenecks, and implement solutions to keep timelines on track.
- Technical Configuration & System Integration:
- System Setup: Configure software/platform settings, user accounts, and workflows based on client specifications and requirements.
- Assist with setting up products and medication templates in EMR
- Set up user accounts for HubSpot clarifications
- Configure web hooks via LifeFile if no integration is needed
- Hand off partners to the Client Solutions team if an API integration is identified
- Data Migration & Support:
- Assist clients with data mapping, import/export tasks, and initial data validation.
- Troubleshooting:
- Diagnose and resolve technical implementation issues independently or partner with Client Solutions technical support
- Client Enablement & Relationship Management:
- Training Delivery:
- Conduct virtual live training sessions for admin users and end-users to drive product adoption.
- Consultative Guidance:
- Advise clients on best practices for prescribing to maximize compounded prescription accuracy
- Cross-Functional Collaboration:
- Partner closely with Sales and Customer Success Manager (CSM) teams to ensure seamless handoffs and continuous client satisfaction.
- Prescription Success:
- Monitor prescriptions for clinical and formatting accuracy and perform outreach when issues are identified. Monitoring period will be from first prescription until activation of account (10th prescription)

Required Qualifications:

- Minimum 2 years experience as a registered pharmacy technician
- Holds a PTCB certification
- Has implementation experience OR strong understanding of EMR platforms Strong technical writing skills (SOPs, product changes, client documentation)
- Strong interpersonal and communication skills - comfortable with both technical teams and client stakeholders

Work Environment:

This position is primarily based in a remote work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities. Annual Salary $60,000—$65,000 USD

Join Us in Making an Impact:

At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.

Benefits/ Perks:

Strive Pharmacy offers a comprehensive benefits package, including:

- Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
- Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
- Paid time off
- Sick time
- FSA and HSA options
- Parental leave
- 401(k) with employer matching
- Life insurance
- Vision and dental insurance
- Veterinary insurance

Culture:

Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.

EEO:

Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.

Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.

## About Strive Pharmacy

## Company Overview
- **One-liner**: Strive Pharmacy is a personalized compounding pharmacy that customizes medications to fit individual patient needs, aiming to disrupt the one-size-fits-all approach in healthcare.
- **Entity Type**: Private
- **Headquarters**: Gilbert, Arizona, USA
- **Founded**: 2018
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Compounding Pharmacy / Personalized Medicine
- **Target Customers**: Healthcare providers (B2B) and patients (B2C) requiring customized medications for hormone replacement, weight management, dermatology, veterinary care, and other conditions.
- **Mission**: "We’re flipping the script with personal medicine. We strive to interrupt an industry that has been closed to personalized care, accessibility, and nuance for too long." [strivepharmacy.com](https://www.strivepharmacy.com/)

## Products & Services
- **Custom Compounded Medications**: Tailor-made prescriptions for hormone therapy, weight management, dermatology, and veterinary care.
- **Quality Assurance & Testing**: Third-party analytical testing for sterility, potency, and endotoxins; robust internal quality monitoring.
- **Provider Partnerships**: Collaboration with clinics and healthcare providers to deliver personalized treatment plans.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Total Employees**: Approximately 352 (per Built In profile) [builtin.com](https://builtin.com/company/strive-pharmacy)
- **Key Metric**: Total employees (352); headcount is growing rapidly based on current job openings (36 positions listed)
- **Notable Investors/Partners**: Information not publicly available
- **Growth Signals**: Fast growth with multiple office locations (Gilbert, Mesa, Tampa, Alachua, Fenton, Sandy, St. Louis); significant hiring across pharmacy, supply chain, sales, IT, and operations roles.

## Competitive Advantages
- **Uncompromising Quality Standards**: Goes "far above and beyond" state and federal regulations with rigorous vendor vetting, third-party testing, and continuous staff training.
- **Personalized Patient Care**: Strong focus on the "human element"—patients are treated as individuals, not numbers.
- **Culture of Transparency**: Emphasizes education and transparency around compounded medications to build trust.
- **Wide Geographic Reach**: Nationwide presence with multiple compounding facilities and offices across the US.

## Strategic Focus
- **Scaling Operations**: Hiring aggressively in pharmacy, supply chain, and IT roles to support expansion.
- **Making Compounding Mainstream**: Goal to educate the public and healthcare providers on the value of compounded medications.
- **Technology & Innovation**: Investing in clinical systems and automation (e.g., hiring a Pharmacy Product Owner-Clinical Systems and Innovation).
- **Hybrid & Remote Work**: Offering flexibility with on-site, hybrid, and remote roles across different functions.

## Why Work Here
- **Culture**: Strong emphasis on compassion, collaboration, and respect. "People matter" is a core ethos. Employees say the culture feels different from traditional healthcare environments. [strivepharmacy.com](https://www.strivepharmacy.com/careers)
- **Benefits**: Comprehensive health (medical, dental, vision), employer-paid life insurance & short-term disability, 401(k) with employer match, pet insurance, professional certification reimbursement, scrubs & shoe stipends, free meals, generous PTO.
- **Work Environment**: A mix of on-site (pharmacy, lab, fulfillment) and hybrid/remote (IT, sales, corporate roles). Focus on teamwork and "zero silos."
- **Growth Opportunities**: Rapid expansion means significant career advancement potential. "We strive for our employees to excel and grow in every aspect of their lives."
- **Meaningful Mission**: Work directly impacts patient health and well-being, offering a sense of purpose beyond profit.

## Sources
1. [Strive Pharmacy Official Website](https://www.strivepharmacy.com/)
2. [Strive Pharmacy About Page](https://www.strivepharmacy.com/about)
3. [Strive Pharmacy Careers Page](https://www.strivepharmacy.com/careers)
4. [Strive Pharmacy Job Board (Greenhouse)](http://job-boards.greenhouse.io/strivepharmacy)
5. [Built In - Strive Pharmacy Company Profile](https://builtin.com/company/strive-pharmacy)

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