---
title: 'Client Management Associate at Orchestra'
canonical: 'https://feeny.ai/job/client-management-associate-orchestra-new-york-ny-washington-dc-boston-ma-miami-1qxm7tvf50dd'
type: 'job'
last_seen: '2026-10-16'
---

# Client Management Associate at Orchestra

- **Company:** Orchestra
- **Location:** New York NY Washington Dc Boston MA Miami FL Seattle WA San Francisco CA San Diego CA Los Angeles, CA
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/orchestra/jobs/8882271002

## Job description

Start date: Immediate

Salary: $60,000 - $70,000 (annually)

## ABOUT ORCHESTRA

Orchestra is a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms[BerlinRosen](https://www.berlinrosen.com/),[Civitas Public Affairs Group](https://www.civitaspublicaffairs.com/),[Derris](http://derris.com/),[Glen Echo Group](https://www.glenechogroup.com/),[Inkhouse](http://inkhouse.com/),[M18](http://m18pr.com/),[Message Lab](https://messagelab.com/),[Onward](https://thisisonward.com/) and[Small Girls PR](https://www.smallgirlspr.com/). It also launched[Brightmode](http://www.brightmode.com/), a talent acquisition firm for communications professionals, and[Versus Media Group](https://www.versusmediagroup.com/), a strategy-first political media team. Learn more at [www.orchestraco.com](https://www.orchestraco.com).

People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

## ABOUT THE ROLE

The Client Management Associate will play an essential role on Orchestra’s Client Management team in identifying and advancing growth opportunities across existing clients. Orchestra’s Client Management focuses on the client lifecycle after work is won, helping teams retain clients, deepen relationships, deliver an integrated Orchestra experience, and identify opportunities to expand the partnership over time. Working alongside client relationship leads and subject matter experts, this person will help turn client needs and opportunities into integrated strategies and connect clients with the right Orchestra capabilities.

This is a cross-functional role for someone who is highly organized, commercially aware, and deeply focused on the client experience. The ideal candidate can understand a client challenge, see how earned, owned, paid, creative, experiential, and other capabilities can work together to solve it, and quickly connect the right people across Orchestra to turn that thinking into a compelling commercial opportunity.

Role location: This role will ideally be hybrid in one of our offices (New York, N.Y., Washington, D.C., Boston, M.A., Miami, F.L., Seattle, W.A., San Francisco, C.A., San Diego, C.A., Los Angeles, C.A.), or can be fully remote in the U.S. for the right candidate.

## ACCOUNTABILITIES & QUALIFICATIONS

As a Client Management Associate, you will:

- Advance a portfolio of expansion, renewal and extension opportunities across existing Orchestra clients
- Work with client leads to identify potential opportunities based on client needs, business priorities, relationship context, and existing work, and develop those opportunities into client-ready recommendations and strategies
- Think across Orchestra’s capabilities to build integrated strategies rather than single-workstream solutions
- Determine which capabilities and subject matter experts should be engaged and convene cross-functional teams across the firm, knowing when and how to bring the right people and expertise together around a client opportunity
- Assess the urgency behind commercial opportunities and facilitate the process to move quickly from a client need to a recommendation, team, scope and pricing
- Conduct client, industry and competitive research to strengthen recommendations and present potential growth opportunities
- Manage pricing and scoping requests and help ensure recommendations are commercially sound
- Manage and route Client Desk requests, quickly connecting client leads with the right resources and expertise
- Facilitate account planning, renewal planning and other initiatives focused on proactively growing existing client relationships
- Use AI and emerging tools to strengthen research, writing and Client Management workflows

Essential skills

- 3–5 years of experience in communications, marketing, business development, client strategy or a related field, with client-facing experience required. Direct experience working within an agency strongly preferred
- Strong commercial instincts and the ability to recognize where an existing client need could become a broader opportunity
- A commercial mindset with the ability to recognize an opportunity, know when an existing need could become a broader partnership, and understand what is needed to move it forward
- Strong relationship-building instincts and the ability to connect people and expertise across teams
- A strong sense of urgency and comfort operating in a fast-moving environment where client and commercial needs can shift quickly
- Strong research, project management, and organizational skills
- Excellent writing skills and the ability to turn complex ideas into clear, persuasive, and client-ready materials
- Ability to coordinate multiple subject matter experts and priorities under tight deadlines
- Comfort using AI tools, including ChatGPT, to improve research, writing, and workflows
- Collaborative, proactive, and comfortable working across different teams and areas of expertise

## WORKING AT ORCHESTRA

Salary range (commensurate with experience and skills): $60,000 - $70,000 (annually)

Orchestra is the first communications company built for today’s media landscape. Since 2022, it’s acquired nine firms, including: [BerlinRosen](https://www.berlinrosen.com/), [Civitas Public Affairs Group](https://www.civitaspublicaffairs.com/), [Derris](http://derris.com/), [Glen Echo Group](https://www.glenechogroup.com/), [Inkhouse](http://inkhouse.com/), [M18](http://m18pr.com/), [Message Lab](https://messagelab.com/), [Onward](https://thisisonward.com/) and [Small Girls PR](https://www.smallgirlspr.com/). It also launched [Brightmode](http://www.brightmode.com/), a talent acquisition firm for communication professionals. Learn more at: [www.orchestraco.com](http://www.orchestraco.com/).

To ensure that applicants are matched with the job that best suits their qualifications and interests, information that you submit may be shared with our network agencies. By providing your information, you are consenting to allow us and our subsidiaries to keep your information on file and to contact you regarding job opportunities, recruitment events and other related updates.

## About Orchestra

## Company Overview
- **One-liner**: Orchestra is a strategic communications and marketing company that combines C-suite advisory, integrated strategy, and multichannel execution to help brands navigate today’s fragmented, fast-moving media landscape.
- **Entity Type**: Private (Privately Held – no disclosed funding rounds; formed through mergers and acquisitions)
- **Headquarters**: New York, New York, United States
- **Founded**: 2024 (as Orchestra; constituent agencies such as BerlinRosen, Derris, Inkhouse have deeper histories)
- **Key Leaders**: Jonathan Rosen (CEO), Jesse Derris (President), Ben Worthen (Chief Product Officer)

## Core Business
- **Primary industry**: Public Relations and Communications Services (integrated marketing, earned media, public affairs, influencer, SEO, paid media, creative)
- **Target customers**: B2B, enterprise, and high-profile organizations (C-suites, brands, nonprofits, policy stakeholders) that need coordinated, advisory-led communications
- **Mission/purpose**: “We shape what’s next” – turning uncertainty into action by uniting advisory, strategy, and execution to earn and sustain the right kind of attention.

## Products & Services
- **Strategic Advisory & C-Suite Counsel**: Working alongside senior leaders to diagnose problems, clarify what matters (customers, employees, policymakers, investors), and design integrated strategies.
- **Integrated Communications Execution**: Coordinated delivery across earned media, content marketing, SEO, influencer, paid media, creative, and public affairs under a single “One Orchestra” model.
- **Prompt Fuel 360 (Answer Engine Optimization)**: A repeatable product that optimizes brand visibility on generative AI platforms (e.g., ChatGPT) by combining earned media, technical SEO, owned content, influencer engagement, and analytics.
- **Intelligence Infrastructure & AI Automation**: Systems that capture data from hundreds of client engagements, standardize delivery playbooks, and embed AI into workflows to make the entire offering smarter over time.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Headcount ~700+ (website claim includes all collective team members; LinkedIn reports 156 employees under the parent entity, with a -68.6% YoY headcount change – likely reflecting restructuring after acquisitions)
- **Notable Investors/Partners**: No outside funding disclosed; orchestrated through acquisitions of Civitas Public Affairs Group (Sep 2024) and Small Girls PR (Oct 2024). Constituent agencies include BerlinRosen, Derris, Inkhouse, Glen Echo Group, Brightmode Talent, Antenna Group.
- **Growth Signals**:
  - 35 active job postings (up 3,400% YoY, but down 30% quarterly)
  - Launch of product organization and Chief Product Officer role (Ben Worthen)
  - Prompt Fuel 360 already in use across consumer and B2B engagements
  - Active in 6 countries (USA, Serbia, Spain, UK, Canada, Colombia)
  - LinkedIn followers: 10,112 (130.8% yearly growth)

## Competitive Advantages
- **Integrated “One Orchestra” model**: Breaks down silos between earned, owned, paid, and creative – a structure that competing agencies typically cannot offer within a single P&L.
- **Product-driven approach**: Codifying repeatable playbooks and measurement frameworks (e.g., Prompt Fuel 360) that compound knowledge with every engagement, making delivery consistent and scalable.
- **AI-first infrastructure**: Process standardized before automation; each automated workflow feeds data back into intelligence systems, creating a learning loop that gets stronger over time.
- **Depth of talent**: 700+ advisors, strategists, and storytellers from a diverse set of acquired agencies, covering public affairs, consumer PR, creative, and digital.

## Strategic Focus
- **Building the Product organization**: Scaling standardized, repeatable offerings that integrate all disciplines (earned, owned, paid, creative, AI).
- **Embedding AI into client delivery**: Moving from foundation-building (AI tools & training) to embedding AI directly into how work is done – with a focus on automation, intelligence, and compound learning.
- **Expanding Prompt Fuel 360**: Taking the Answer Engine Optimization product to more clients and refining its measurement framework.
- **M&A integration**: Continuing to unify acquired agencies under one operational and cultural umbrella (“One Orchestra”).

## Why Work Here
- **Culture**: Positions itself as a place for “changemakers” – people energized by complexity and collaboration across disciplines. Emphasizes curiosity, transparency, and a forward-looking mindset.
- **Work model**: Headquarters in New York with offices across North America and Europe. Likely hybrid in-office presence given client-facing nature. Not remote-only but flexible locations.
- **Engineering/product culture**: Rapidly building a product organization that values standardization, data, and AI. Offers role of “Account Director, Product” and other innovation-focused positions.
- **Perks & environment**: Not detailed explicitly; however, the blog post highlights an “AI-forward” culture where learning and experimentation are encouraged. Large agency network provides exposure to high-profile clients and complex challenges.
- **Growth trajectory**: Despite headcount fluctuations, the company is investing in product, AI, and integrated delivery – a signal of ambition to lead the next generation of communications.

## Sources
1. [orchestraco.com](https://www.orchestraco.com/)
2. [orchestraco.com/careers](https://www.orchestraco.com/careers)
3. [linkedin.com/company/orchestraco](https://www.linkedin.com/company/orchestraco)
4. [orchestraco.com/leadership](https://www.orchestraco.com/leadership)
5. [orchestraco.com/insights/what-it-means-to-be-a-product-driven-communications-firm](https://www.orchestraco.com/insights/what-it-means-to-be-a-product-driven-communications-firm)

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- [Executive Assistant](https://feeny.ai/job/executive-assistant-orchestra-new-york-ew86gwce1b2r) — New York, NY
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