---
title: 'Client Onboarding Coordinator (Temporary) at BambooHR'
canonical: 'https://feeny.ai/job/client-onboarding-coordinator-temporary-bamboohr-utah-xg7gwxtyfbx5'
type: 'job'
last_seen: '2026-11-05'
---

# Client Onboarding Coordinator (Temporary) at BambooHR

- **Company:** BambooHR
- **Location:** Utah
- **Work type:** remote
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-05
- **Apply:** https://job-boards.greenhouse.io/bamboohr17/jobs/6217816004

## Job description

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR

At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!

Essential Job Duties

When a new customer signs up to run payroll with BambooHR, getting their first payday right is critical. As a Client Onboarding Coordinator, you will be the first touchpoint for new payroll clients after sales. You will serve as the vital bridge between sales and our Payroll Onboarding team, guiding clients through gathering, verifying, and submitting all required documents and data for a successful kickoff.

You will:

- Reach out to new clients within 24 hours of assignment to welcome them and outline the required next steps and timeline to get started with BambooHR.
- Guide clients through what onboarding data and documents are required, where to locate them, and how to upload them correctly (including screen-share coaching as needed).
- Gather and validate required signed documents, ensuring documents are complete, legible, and properly executed before handoff.
- Monitor intake progress daily to make sure the clients complete the necessary steps within the 7-business-day deadline, and proactively communicate gaps, risks, and due dates to the client to keep first pay date eligibility on track.
- Maintain accurate status tracking and clear handoff notes for downstream teams, ensuring all criteria are met before transition.

Fixed-Term Employment Details

- This is a fixed-term position scheduled to end on February 28, 2027, with the potential for conversion to regular employment based on business needs. Conversion to a permanent position is not guaranteed.

What You Need to Get the Job Done

- 1+ years of experience in customer-facing positions (phone/video/email/chat).
- Strong organization and attention to detail—able to validate document completeness/accuracy and manage multiple clients in parallel under tight deadlines.
- Strong written and verbal communication skills—able to explain instructions plainly and build trust quickly while holding firm timelines and expectations.
- Experience managing high-volume, deadline-driven work under pressure.
- Comfort with learning and navigating multiple software tools/systems (e.g., CRM/ticketing, file portals, internal dashboards) and documenting work cleanly.
- Willingness to jump in and support the team whenever needed, bringing a positive, flexible attitude.

What Will Make Us REALLY Love You

- Prior experience supporting payroll, HRIS, benefits administration, or time/attendance workflows (intake, document auditing, or onboarding support).
- Experience in SaaS onboarding, customer implementation, or project coordination in a fast-paced environment.
- Familiarity with payroll-related forms and authorizations (e.g., POA/TPA documentation) and common client document workflows.

## What You'll Love About Us

- A Great Team & Culture. We’re proud to be recognized by Inc., Salt Lake Tribune, Glassdoor, and Comparably for our workplace culture.
- Meaningful Impact. You’ll jump in, own your work, and make a real difference during the contract period.
- Medical benefits available through our employer vendor.

## About Us

At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

http://www.greatplacetowork.com/certified-company/5003334

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, [click here](https://www.bamboohr.com/legal/california-privacy-notice).

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our [General Privacy Notice](https://www.bamboohr.com/legal/privacy-policy) and [California Privacy Notice](https://www.bamboohr.com/legal/california-privacy-notice) for more details.

See our [AI Guidelines for Candidates](https://www.bamboohr.com/about-bamboohr/careers/ai-guidelines-for-candidates) for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

## About BambooHR

## Company Overview
- **One-liner**: BambooHR provides an all-in-one cloud-based human resources platform that unifies HR, payroll, benefits, time tracking, and hiring workflows to help businesses build efficient and thriving workplaces.
- **Entity Type**: Private (prior funding round, bootstrapped origins)
- **Headquarters**: Draper, Utah, United States
- **Founded**: 2008
- **Founders**: Ben Peterson and Ryan Sanders

## Core Business
- Primary industry: Human Resources Software / HR Technology (SaaS)
- Target customers: B2B – small and medium businesses, mid-market, and enterprise organizations across 150+ countries
- Mission: “Set people free to do great work.”
- Vision: Become the #1 HR platform for businesses of all sizes around the world.

## Products & Services
- **BambooHR Platform**: Cloud-based HR software suite covering employee database, payroll, time tracking, benefits administration, hiring & onboarding (applicant tracking system), compensation management, and people analytics. (SaaS)
- **Payroll Add-on**: Integrated payroll solution with automatic data flow, tax filing, and reporting.
- **Compensation (New)**: Tools for salary band creation, benchmarking, approvals, and total rewards communication.
- **Hiring & Onboarding**: ATS with proactive onboarding tasks to streamline candidate experience and new hire integration.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual Revenue of $103.0M (latest known)  
  **Total Funding**: 1 prior funding round (amount undisclosed)
- **Notable Investors/Partners**: Not listed in available sources; partners include marketplace integrations.
- **Growth Signals**: 1,416 employees (+11.1% YoY, +189 people); operates in 6 countries (US, Philippines, Nigeria, Pakistan, Tanzania, Romania); serves over 150 countries; actively hiring for senior engineering and AI/ML roles.

## Competitive Advantages
- **All-in-One Platform**: Combines HR, payroll, time, benefits, and hiring in a single system, reducing manual data entry and errors.
- **In-House Support**: Customer support is entirely in-house (not outsourced), ensuring high-quality service.
- **Security & Compliance**: Zero Trust model, SOC II audit, encryption at rest and in transit, data centers in US, Canada, and Ireland, annual penetration tests.
- **Award-Winning Culture**: Recognized for workplace culture; strong values (Assume the Best, Enjoy Quality of Life, Do the Right Thing, Lead from Where You Are, Be Open).

## Strategic Focus
- **Product Expansion**: Continuing to build out payroll, compensation, and AI/ML capabilities (e.g., Manager AI/ML Engineering role).
- **Global Reach**: Expanding international presence and data residency options (Ireland data center for EU/EEA/UK/Switzerland).
- **Customer Experience**: Delivering exceptional HR experiences to become the #1 HR platform worldwide.

## Why Work Here
- **Culture & Values**: Award-winning culture with emphasis on inclusion, transparency, and employee well-being. Values include “Assume the Best” and “Enjoy Quality of Life.”
- **Compensation & Benefits**: Competitive pay based on market analysis; benefits include health/dental/vision, 401(k) match with immediate vesting, paid parental leave (including birthing recovery), tuition reimbursement, HSA match, Employee Assistance Program, and generous PTO (floating holidays, volunteer time, civic duty leave, birthday off).
- **Work Environment**: Business casual dress code; relaxed but professional atmosphere. Remote/hybrid policy not explicitly stated, but roles exist across multiple locations and countries.
- **Growth Opportunities**: Product-driven company with opportunities to work on impactful HR tools. Top-notch coworkers and a focus on learning and development.
- **Engineering Culture**: Heavy investment in AI/ML, data engineering, and security; open roles include VP of Engineering, Manager AI/ML Engineering, Sr. Data Engineer, Security Engineer II.

## Sources
1. [bamboohr.com/careers](https://www.bamboohr.com/careers/)
2. [bamboohr.com/about-bamboohr](https://www.bamboohr.com/about-bamboohr/)
3. [bamboohr.com/careers/benefits](https://www.bamboohr.com/careers/benefits/)
4. [linkedin.com/company/bamboohr](https://www.linkedin.com/company/bamboohr)
5. [bamboohr.com](https://www.bamboohr.com/)

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