---
title: 'Client Onboarding Specialist at Stealth HealthTech Startup'
canonical: 'https://feeny.ai/job/client-onboarding-specialist-stealth-healthtech-startup-latin-america-tpcz2t84cnvf'
type: 'job'
last_seen: '2026-09-14'
---

# Client Onboarding Specialist at Stealth HealthTech Startup

- **Company:** Stealth HealthTech Startup
- **Location:** Latin America
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/stealth-healthtech-startup/fcf262c8-3f78-434c-92c7-17cab8ce5a86

## Job description

## About the Company

We’re building infrastructure that makes healthcare innovation easier. Our customers already serve 3+ million patients and manage $15+ billion in annual medical spend. We work with leading healthcare groups backed by top Silicon Valley investors such as Sequoia, General Catalyst, Y Combinator, Kleiner Perkins, Stanford, Khosla Ventures, and others. Our mission is to enable more innovation in healthcare—so more patients receive affordable care.

## About our Team

Our leadership team previously built and scaled a national digital health company (>$15M raised, 100+ employees) that was later acquired by a 2,000-person healthcare organization. We’re now building the next generation of infrastructure to help healthcare companies launch and scale faster.

## About the Role

As our business grows, we’re looking for a Client Onboarding Specialist to help new healthcare groups launch successfully with our platform and operations. In this role, you will own the onboarding process from kickoff through launch, coordinating the operational steps required to get new clients fully set up. You’ll manage onboarding timelines, gather required information and documentation, and ensure milestones are completed accurately and on schedule. You’ll work closely with Client Success, Compliance Ops, Partnerships, and BizOps to keep onboarding moving smoothly and ensure clients are set up for success. This role is ideal for someone who enjoys solving operational problems, managing complex workflows, and making sure nothing falls through the cracks.

What You’ll Own:

- Own the end-to-end onboarding of new healthcare organizations launching multi-state medical operations, coordinating regulatory filings, physician ownership structures, and operational launch readiness.
- Manage onboarding timelines and milestones, ensuring the process moves forward efficiently and nothing falls through the cracks.
- Serve as a key point of contact for clients, physicians, state medical boards, insurance payers, and other stakeholders throughout onboarding.
- Coordinate onboarding kickoff with Client Success Managers, including sending onboarding materials, collecting required information, and scheduling kickoff calls.
- Coordinate the preparation and execution of legal agreements and required documentation, working closely with legal teams and external stakeholders.
- Prepare and manage onboarding materials and documentation, while maintaining clear communication with clients via email and scheduled calls to keep onboarding on track.

## Key Performance Indicators

Your performance in this role will be measured across a few core onboarding metrics:

- Time-to-Onboard – Ensuring new healthcare groups move from kickoff to launch efficiently while maintaining accuracy and compliance.
- Client Response Time – Maintaining prompt communication with clients and stakeholders throughout onboarding.
- Post-Onboarding NPS – Delivering a smooth onboarding experience that leads to strong client satisfaction after launch.

90-Day Expectations

- Independently managing multiple client onboardings from kickoff through launch.
- Keeping onboarding timelines organized and milestones moving forward on schedule.
- Communicating clearly with clients and internal teams to resolve blockers quickly.

## About You

Core Experience:

- 2-4 years of experience in Customer Success, Onboarding, Implementation, Operations, Project Management, or similar client-facing roles, where you’ve demonstrated strong problem-solving, communication, and operational execution.
- Excellent written and verbal communication skills.
- Operationally excellent, with a high daily output and precision in execution.
- Strong attention to detail and a proven track record of getting the details right.

## What You Bring

- Energy and drive; you have a hunger for self-improvement and want to be around the most talented teammates who push you to do so. ([Kobe said it best.](https://www.youtube.com/watch?v=I33qGB4rvWA))
- Excited by a fast-paced, startup culture where you’ll navigate ambiguity and solve big problems, with very high autonomy.
- Talent for identifying process improvement opportunities and creative ways to better structure operations.
- Interest in working in healthcare and helping healthcare innovation flourish.

## What We Offer

- Highly competitive salary and stock option grants (we want you to share in our growth).
- Compassionate, fun, and mission-driven culture of excellence and innovation. (We help companies bring new life-changing therapies into the world.)
- Many growth and advancement opportunities (company is regularly doubling, so there are many opportunities to step up).
- Work from home, remote job, with flexibility.
- Paid holidays and vacation time; paid sick time.
- HMO coverage; we prioritize your health and well-being.
- Culture of mentorship, learning, independence, and critical thinking.
- This role operates in Eastern Time (EST) hours.

Tools We Use

- Gmail – Client communication and coordination with internal and external stakeholders
- Slack – Real-time communication and collaboration across teams
- Notion – Internal knowledge base, documentation, and operational playbooks
- Asana – Project management and tracking onboarding workflows and milestones
- HubSpot – Customer relationship management and client lifecycle tracking
- Front – Shared inbox for managing client communications and support requests
- Quo (formerly OpenPhone) – Phone communication with clients and partners
- 1Password – Secure credential and access management across tools and systems

## About Stealth HealthTech Startup

## Company Overview
- **One-liner**: A digital health group developing an AI-powered platform to analyze cardiopulmonary and respiratory data, aiming to streamline diagnostics and make high-quality healthcare more accessible and personal.
- **Entity Type**: Private (Stealth Startup)
- **Headquarters**: New York, United States (with an office in Mountain View, CA and presence in the United Kingdom, India, Canada, and Turkey)
- **Founded**: 2024
- **Founders**: Dino Petrovic (CEO), Brett Sternfield (Co-Founder), Noa Mintz (Co-Founder & CEO)

## Core Business
- **Primary industry/industries**: Healthcare Technology (HealthTech), Digital Health, AI-Powered Diagnostics
- **Target customers**: B2B — Healthcare practices, health plans, and clinicians; B2C — Patients needing longitudinal, coordinated care
- **Mission or purpose statement**: To improve healthcare outcomes by preserving meaningful relationships between patients and clinicians, blending strong clinical standards with modern technology to make care feel seamless, responsive, and grounded in trust.

## Products & Services
- **AI-Powered Diagnostic Platform**: An innovative AI platform that analyzes cardiopulmonary and respiratory data to streamline diagnostics, reduce physician chart review time, and accelerate healthcare innovation. Likely a SaaS/API-based solution.
- **Longitudinal Care Coordination Model**: A thoughtfully designed care model that brings together clinicians, care teams, modern tools, and operational support to provide coordinated, personal care across multiple states.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding amount is not disclosed, but the company is backed by "leaders in healthcare" and operates with a team of approximately 27-100 employees.
- **Notable Investors/Partners**: Supported by "leaders in healthcare" (specific names not disclosed due to stealth status). Recent hires have come from GE HealthCare, Optum, and NextEra Energy, suggesting potential partnerships or talent draw from these areas.
- **Growth Signals**: Monthly headcount growth of +10.6% as of mid-2025/2026, active hiring across 12+ roles (including Sr. Data Scientist, Account Executive, Customer Success, and People/Culture), presence across 5 countries, and operation in multiple US states.

## Competitive Advantages
- **Stealth & Focused R&D**: Operating in stealth mode allows the company to build and test its AI platform without competitive pressure, ensuring maximum impact at launch.
- **AI-First Clinical Workflow**: A dedicated multi-agent AI platform designed specifically for healthcare, reducing physician time on chart review and treatment planning while engaging patients directly with care navigation.
- **Experienced Clinical & Technical Leadership**: Leadership includes a CTO with deep AI/ML experience, a Chief Medical Officer (Tina Wu), and founders with prior entrepreneurial backgrounds, combined with a strong emphasis on HIPAA compliance and data security.
- **Patient-Centric Model**: The business model is built around preserving the clinician-patient relationship, a key differentiator in a market often criticized for depersonalizing care.

## Strategic Focus
- **Product Development**: Building the core AI infrastructure for clinical workflows, with a focus on cardiopulmonary and respiratory diagnostic improvements.
- **Team Scaling**: Active recruitment of founding engineering, data science, and operational teams to build the technical and business foundations.
- **Market Expansion**: Operating across multiple US states (including Mississippi, Tennessee, New Hampshire) and international markets (UK, India, Canada, Turkey), indicating a strategy for broad geographic reach from the outset.
- **Compliance & Trust**: Prioritizing data security, HIPAA compliance, and ethical AI use as a core pillar of the platform's development.

## Why Work Here
- **Impactful Mission**: Directly contribute to improving healthcare outcomes by reducing physician burnout and expanding access to quality care.
- **Technical Challenge**: Opportunity to architect and build a scalable, multi-agent AI platform from the ground up in a highly regulated industry (healthcare).
- **Remote & Hybrid Flexibility**: The company operates with a hybrid workspace for some roles, and fully remote positions are available for global talent (e.g., Philippines, Canada).
- **Growth & Ownership**: As a stealth startup, employees have the chance to shape the company's technical culture and development practices, with significant ownership over their domains.
- **Notable Perks**: Competitive salary is mentioned for roles like Sr. Data Scientist; the company is actively building a positive engineering culture focused on collaboration and high standards.

## Sources
1. [LinkedIn - Stealth Health Tech Startup](https://www.linkedin.com/company/stealth-health-tech-startup)
2. [Built In - Stealth HealthTech Startup Careers](https://builtin.com/company/stealth-healthtech-startup)
3. [Project101 - Hiring Companies Stealth Health-Tech Startup](https://project101.ai/hiring-companies/stealth-health-tech-startup)
4. [BeBee - Stealth Healthtech Startup Jobs](https://bebee.com/us/companies/stealth-healthtech-startup)
5. [Richard Forsythe - LinkedIn Profile](https://linkedin.com/in/rforsythe949)

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