---
title: 'Client Operations Services Coordinator at Tenstreet'
canonical: 'https://feeny.ai/job/client-operations-services-coordinator-tenstreet-tulsa-ejn45rc6rhck'
type: 'job'
last_seen: '2026-09-10'
---

# Client Operations Services Coordinator at Tenstreet

- **Company:** Tenstreet
- **Location:** Tulsa, OK
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/tenstreet/jobs/8173903

## Job description

Tenstreet is a growing, fast-paced, Software as a Service (SaaS) business providing solutions for the transportation industry. Tenstreet is based in Tulsa, Oklahoma. Together we’re disrupting the ways in which companies’ market to, recruit, onboard and manage drivers.

We’re a team of overachievers who excel in execution, collaboration and problem solving. We offer great benefits and a casual environment.  But the real perk of working at Tenstreet is being part of a community that values your work, encourages life-long learning and fosters a supportive culture.

Client Operations Services Coordinator Summary:

The Client Operations Services Coordinator position is a part of Tenstreet’s software Operations team and is responsible for providing client support and services within our proprietary systems and our connections to numerous external commercial and government systems. You’ll do this by managing help requests, maintaining records, processing DOT and client-specific compliance-related tasks, and ensuring timely resolution of client and consumer inquiries. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while delivering a high level of service.

As a Client Operations Services Coordinator, you will be responsible for:

- Delivering the highest level of customer satisfaction to clients.
- Handling client support requests and questions via phone and email communications.
- Troubleshooting client issues within Tenstreet's proprietary software.
- New client vetting and online research.
- Analytical work, auditing, and research related to electronic data and records.
- Working with other team members on a variety of internal and client projects.
- Prioritizing and monitoring workload across multiple service areas to meet deadlines and service expectations.
- Collaborating with internal teams to resolve issues and improve operational processes.
- Maintaining accurate records across multiple systems and ensures work is completed according to established procedures

You might be a good fit as a Client Operations Services Coordinator if:

- You teach yourself new things on a computer daily and are fluent in Microsoft Excel and other MS Office 365 products, as well as  working in an internet browser.
- You’re comfortable with a variety of software programs and platforms and can think critically about software connections.
- You’re a strong communicator and easily build rapport .
- You are organized and can work autonomously to ensure deadlines are met.
- You are not intimidated by (sometimes lengthy) to-do lists.
- You’re meticulous and have an attention to detail
- You get stuff done - even without all the information at the start
- You enjoy a challenging and fast paced work environment.
- You enjoy having a wide variety of tasks to complete – including both quick tasks and projects
- You deal positively with obstacles and failures in pursuit of challenging goals.
- You accept feedback from coworkers about working or personal style.
- You’re a highly motivated, self-starter who enjoys learning, does so quickly, and enjoy solving problems.

What we’ll provide you:

- A great compensation plan
- A positive and generative work environment enabling you to develop your skills, collaborate with other professionals and invest in others.
- A work community that strives to take great care of you through great benefits like health insurance, dental, vision, 401k, PTO and others.

## About Tenstreet

## Company Overview
- **One-liner**: Tenstreet provides a driver lifecycle management platform that helps trucking companies market, recruit, onboard, manage, and retain drivers through a connected digital ecosystem.
- **Entity Type**: Private (majority recapitalization by Spectrum Equity in 2024)
- **Headquarters**: Tulsa, Oklahoma, USA
- **Founded**: 2006
- **Founders**: Not publicly disclosed

## Core Business
- Primary industry: Transportation technology (trucking industry software)
- Target customers: B2B, serving motor carriers, private fleets, and for-hire trucking companies of all sizes (small fleets, regional carriers, large North American fleets)
- Mission: "To keep trucks on the road and freight moving, helping private fleets and for-hire motor carriers keep our economy running smoothly" [tenstreet.com](https://www.tenstreet.com/about-tenstreet)

## Products & Services
- **Xchange**: Digital driver verification platform that automates employment history checks, returns over 50% of verifications electronically at 40% faster rate than manual processes [tenstreet.com](https://www.tenstreet.com/)
- **IntelliApp**: Pre-populating job application that drivers can complete in minutes, DOT-compliant with customizable workflows and digital signature collection [tenstreet.com](https://www.tenstreet.com/)
- **Hiring Center**: Recruiting platform connecting carriers with over 480,000 active monthly users, enabling advertisement, engagement tracking, and mobile-friendly onboarding [tenstreet.com](https://www.tenstreet.com/)
- **Driver Pulse**: Driver engagement mobile app with navigation sharing, wellness features, and rewards programs (hit 1 million active users in 2022) [tenstreet.com](https://www.tenstreet.com/about-tenstreet)
- **Safety Center**: Digital system managing safety, training, compliance, CSA integrations, and Clearinghouse services [tenstreet.com](https://www.tenstreet.com/)
- **Optimization Center**: Analytics tool tracking inefficiencies in fuel costs (True Fuel), detention times (True Load Time), and route safety/efficiency (TruckMap) [tenstreet.com](https://www.tenstreet.com/)
- **Job Store**: Driver marketing solution for targeted ad placement to attract qualified candidates [tenstreet.com](https://www.tenstreet.com/about-tenstreet)
- **Pulse+**: Generative AI features bespoke to each carrier for expediting hiring and communication [tenstreet.com](https://www.tenstreet.com/about-tenstreet)

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Over 250 employees across multiple states [tenstreet.com](https://www.tenstreet.com/about-tenstreet)
- **Notable Investors/Partners**: Spectrum Equity (majority recapitalization in 2024, CEO Tim Crawford named same year) [tenstreet.com](https://www.tenstreet.com/about-tenstreet)
- **Growth Signals**: Strategic acquisitions of Stay Metrics (driver retention), Vnomics (fuel efficiency), True Load Time (load efficiency), and TruckMap (commercial routing) [tenstreet.com](https://www.tenstreet.com/about-tenstreet). Xchange manages over 50% of all industry verifications. 2023 described as "biggest year of growth yet" [tenstreet.com](https://www.tenstreet.com/about-tenstreet)

## Competitive Advantages
- **Dominant network effects**: Manages over 50% of all industry employment verifications, creating a vast data network that becomes more valuable as more carriers and drivers join
- **Full lifecycle platform**: Unlike point solutions, Tenstreet covers the entire driver journey from marketing and recruiting through onboarding, safety, compliance, fuel management, and retention
- **Deep industry specialization**: Solely focused on trucking for 18+ years with products built specifically for DOT compliance and carrier workflows
- **Acquisition strategy**: Strategic roll-up of complementary technologies (fuel, routing, retention, training) creates an integrated ecosystem competitors can't easily replicate

## Strategic Focus
- **AI integration**: Embedding generative AI features (Pulse+) bespoke to each carrier to expedite hiring and communication [tenstreet.com](https://www.tenstreet.com/about-tenstreet)
- **Driver wellness and retention**: Expanding features like Navigation Sharing, Pulse Wellness, and Rewards to combat driver turnover (a top industry challenge)
- **Pre-hire efficiency**: Pre-Application Messaging ensures driver-carrier fit before applications are submitted, saving time for both parties
- **Continued acquisitions**: History of strategic acquisitions suggests ongoing M&A to expand the platform's vertical coverage

## Why Work Here
- **Culture**: Collaborative, casual workspace with forward-thinking, dedicated leaders who value life-long learning and solving big challenges [tenstreet.com](https://www.tenstreet.com/careers)
- **Benefits**: Health insurance, parental leave, matching 401k, FSAs, competitive salaries, and perks [tenstreet.com](https://www.tenstreet.com/careers)
- **Innovation environment**: "New ideas are tested every day" — employees are encouraged to instigate change and solve problems [tenstreet.com](https://www.tenstreet.com/careers)
- **Growth opportunity**: Growing company (49 employees in 2020 to over 250 in 2025) with multiple career tracks in software engineering, product, sales, marketing, operations, finance, and people ops [tenstreet.com](https://www.tenstreet.com/careers)
- **Operating model**: Remote/hybrid flexible — employees across multiple states with Tulsa as HQ [tenstreet.com](https://www.tenstreet.com/about-tenstreet)
- **Team dynamic**: "Our best asset is our people" — diverse, talented, collaborative team that loves challenges and cares about clients [tenstreet.com](https://www.tenstreet.com/careers)

## Sources
1. [tenstreet.com - About Tenstreet](https://www.tenstreet.com/about-tenstreet)
2. [tenstreet.com - Careers](https://www.tenstreet.com/careers)
3. [tenstreet.com - Homepage](https://www.ten

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