---
title: 'Client Partner at Augury'
canonical: 'https://feeny.ai/job/client-partner-augury-united-states-b7x53ts24sg2'
type: 'job'
last_seen: '2026-09-09'
---

# Client Partner at Augury

- **Company:** Augury
- **Location:** United States
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-09
- **Apply:** https://www.augury.com/careers/8767301002?gh_jid=8767301002

## Job description

A leading Industrial AI company, Augury helps the world’s manufacturers leverage real-time production insights and data to drive new levels of efficiency. By combining predictive and prescriptive technology with operational data and customized AI agents, production teams can improve uptime, reduce costs, and maximize yield and capacity. Our mission is to transform how people and machines work together to push the boundaries of human productivity.

We are seeking a highly strategic and execution-oriented Client Partner to own a portfolio of enterprise accounts, driving retention, expansion, and long-term customer value. This role is paired with a technical success manager and is responsible for managing the customer lifecycle post-sale, including adoption, value realization, renewal execution, and expansion opportunity identification.

The ideal candidate brings a strong ability to connect customer outcomes to commercial impact, with experience in renewal and upsell forecasting, and thrives in complex, industrial customer environments.This position is Remote. The preferred time zones are Eastern US and Central US.

## Key Responsibilities

- Own a portfolio of strategic accounts, accountable for retention, renewal execution, and expansion (upsell/cross-sell) outcomes
- Build and maintain accurate renewal and expansion forecasts for your book of business, with clear visibility into risks, opportunities, and expected outcomes
- Proactively identify at-risk accounts and drive mitigation plans to ensure predictable renewal outcomes
- Develop and execute account plans that align customer objectives with measurable value and commercial growth opportunities
- Identify and progress upsell and expansion opportunities based on customer usage, outcomes, and evolving business needs
- Partner cross-functionally with Sales, Support, Product, and Delivery to drive customer outcomes and revenue retention
- Lead customer engagements (e.g., QBRs, executive reviews) that clearly articulate ROI, value realized, and future opportunity
- Maintain disciplined use of systems (e.g., Gainsight, Salesforce) to ensure data integrity, forecasting accuracy, and visibility

## What You Bring

- Experience: 7+ years of experience in a software and/or hardware customer success/account management role. Bonus points for a focus on digital transformation/process optimization, or manufacturing job experience.
- Relationship building: Strong ability to collaborate with and influence executives to adopt innovative solutions while maintaining strong relationships with customers and internal stakeholders, especially Sales and Product teams.
- Tech savviness: Proven expertise in digitizing processes and implementing new technologies. Technical understanding/aptitude of machines from the Industrial manufacturing arena is a must have. Strong analytical skills, with the ability to connect customer health, usage, and business outcomes to commercial results
- Strong communicator: Clear and concise written and verbal skills with the ability to craft compelling stories to advocate for the customer.

We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend.

The pay range for this position in Colorado, California, and  New York City is $160,000 - $180,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience. Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Augury is a proud equal opportunity employer, we strive to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintain a workplace that is free of any type of harassment and does not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity or expression, military or veteran status, disability or any other characteristic protected by law.

## About Augury

## Company Overview
- **One-liner**: Augury provides industrial AI solutions that monitor machine health and production processes to help manufacturers reduce downtime, improve efficiency, and achieve more predictable operations.
- **Entity Type**: Private (Series F)
- **Headquarters**: New York, New York, USA (with offices in Haifa and Tel Aviv, Israel)
- **Founded**: 2011
- **Founders**: Gal Shaul and Saar Yoskovitz

## Core Business
- **Primary industry/industries**: Industrial AI, Machine Health, Production Health, Manufacturing Technology
- **Target customers**: B2B, Enterprise — global manufacturers across 10+ verticals including food & beverage, chemicals, pharmaceuticals, automotive, and more
- **Mission or purpose statement**: To transform how people and machines work together to push the boundaries of human productivity, providing manufacturers with insights into the health of machines, processes, and operations [augury.com](https://www.augury.com/about/)

## Products & Services
- **Machine Health**: Continuous monitoring and predictive maintenance across every asset in industrial environments, using AI to detect failures before they happen and prescribe corrective actions.
- **Production Health**: An AI-driven view into machines, processes, and operations (launched after acquiring Seebo in 2022) to improve process efficiency, maximize yield, and reduce waste and emissions.
- **Industrial AI Agents**: AI agents built for every role in operations that can kick off multi-step tasks and work across systems autonomously, from first alert to final decision.
- **Auguscope**: A smartphone-connected machine health product (first beta program in the US).

## Market Standing
- **Valuation/Market Cap**: Unicorn status achieved in 2021 after a $180M Series E round [augury.com](https://www.augury.com/about/). Latest round: $75M Series F in 2025.
- **Key Metric**: Total funding of over $255M (Series E $180M in 2021, Series F $75M in 2025). The company's AI is powered by 1.1B+ hours of real machine readings.
- **Notable Investors/Partners**: Not fully disclosed in search results, but the company has raised significant capital from top-tier venture firms to achieve unicorn status.
- **Growth Signals**: 170+ countries with customers, 40+ global manufacturers trust Augury, 310% ROI as measured in Forrester’s Total Economic Impact™ study, 10+ verticals served, and a 2022 acquisition of Seebo to launch the Production Health category [augury.com](https://www.augury.com/).

## Competitive Advantages
- **Massive proprietary data moat**: 1.1B+ hours of real machine readings powering AI agents, continuously contextualizing data across entire operations — a dataset no competitor can easily replicate [augury.com](https://www.augury.com/).
- **End-to-end AI platform**: Covers the full production line from first alert to final decision, combining Machine Health and Production Health into a single intelligence layer.
- **Proven ROI**: 310% ROI as measured in Forrester’s Total Economic Impact™ study, with real-world case studies of millions saved from avoided failures.
- **15+ years of domain expertise**: CAT III/IV Vibration Analysts, Reliability Success Managers, and deep industrial knowledge built since 2011.

## Strategic Focus
- **Scaling Industrial AI Workforce**: Moving beyond predictive maintenance to AI agents that can autonomously take action across systems, serving every role in operations.
- **Global expansion**: Serving customers in 170+ countries across 10+ verticals.
- **Deepening the AI moat**: Continuously training models on the world’s largest library of industrial machine data (1.1B+ hours).
- **Sustainability**: Helping customers reduce waste and emissions as a core value proposition alongside uptime and productivity.

## Why Work Here
- **Hybrid & Remote-First Culture**: Augury is a hybrid global company. Engineering roles in Haifa and Tel Aviv are hybrid, while many roles in the US and Europe are fully remote. The company provides a home-office stipend for remote employees [builtin.com](https://builtin.com/company/augury).
- **Purpose-Driven Mission**: Employees work on solving real problems for real people — helping transform manufacturing and reduce industrial waste and emissions. The company emphasizes "Do something you love. Do something that matters." [augury.com](https://www.augury.com/careers/).
- **Strong Engineering Culture**: 81 Product + Tech Employees (out of 203 total), with roles spanning AI/ML Applied Research, GenAI Engineering, ML Ops, Full Stack Development, and more. R&D is centered in Haifa and Tel Aviv.
- **Growth & Learning**: The company emphasizes continuous learning from colleagues and customers, developing skills, knowledge, and networks for career growth.
- **People-First Values**: The culture is described as "People First" — employees love what they do, care about each other, learn and create as a team, and enjoy spending time together [augury.com](https://www.augury.com/careers/).
- **Global & Hybrid**: A hybrid global company with offices in New York, Haifa, and Tel Aviv, plus remote roles across the US and Europe.

## Sources
1. [augury.com - About Page](https://www.augury.com/about/)
2. [augury.com - Homepage](https://www.augury.com/)
3. [augury.com - Careers Page](https://www.augury.com/careers/)
4. [builtin.com - Augury Company Profile](https://builtin.com/company/augury)
5. [linkedin.com - Augury](https://www.linkedin.com/company/augury-systems)

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