---
title: 'Client Partner, Scaled Accounts at Augury'
canonical: 'https://feeny.ai/job/client-partner-scaled-accounts-augury-united-states-sxfezat7y0w2'
type: 'job'
last_seen: '2026-11-11'
---

# Client Partner, Scaled Accounts at Augury

- **Company:** Augury
- **Location:** United States
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-11-11
- **Apply:** https://www.augury.com/careers/8894123002?gh_jid=8894123002

## Job description

A leading Industrial AI company, Augury helps the world’s manufacturers leverage real-time production insights and data to drive new levels of efficiency. By combining predictive and prescriptive technology with operational data and customized AI agents, production teams can improve uptime, reduce costs, and maximize yield and capacity. Our mission is to transform how people and machines work together to push the boundaries of human productivity.

We are seeking a highly organized, execution-focused Scale Client Partner to manage a large high volume portfolio of customers, with a focus on retention, renewals, and delivering consistent customer value. Working alongside a Technical Success Manager, this role oversees the post-sale life cycle of customer relationships, ensuring customers adopt our solutions, realize measurable value, and successfully renew their contracts.

Unlike traditional enterprise account management roles, this position focuses on managing a high volume of accounts efficiently, rather than building deep relationships with a smaller number of customers. Success requires strong prioritization, structured processes, accurate forecasting, and the ability to proactively identify risks and renewal opportunities across a diverse customer portfolio. This is a remote position, with a preference for candidates located in the Eastern or Central US time zones.

## Key Responsibilities

- Own a portfolio of up to ~100 accounts across SMB and mid-market segments
- Prioritize engagement based on renewal timing, risk signals, and growth potential
- Manage by exception using dashboards, health scores, and triggers rather than high-touch engagement
- Own end-to-end renewal management, including timeline creation, stakeholder alignment, and deal execution
- Maintain accurate, data-driven renewal forecasts with clear visibility into risk, upside, and expected outcomes
- Proactively identify at-risk accounts and drive mitigation plans to ensure predictable renewal outcomes
- Partner with Sales on pricing, packaging, and lightweight expansion opportunities where applicable
- Execute standardized, scalable engagement models (e.g., program reviews, scaled QBRs) to ensure value realization
- Communicate clear, repeatable value narratives tied to customer outcomes and usage
- Identify and progress expansion opportunities based on usage signals and customer needs
- Maintain disciplined use of systems such as Gainsight and Salesforce as the source of truth
- Execute against defined playbooks for renewals, risk management, and customer engagement
- Ensure high-quality data hygiene, documentation, and visibility across all accounts
- Partner with Technical Success Managers, Sales, Support, and Product to drive aligned customer outcomes
- Act as the central point of coordination for renewal and risk-related activities
- Escalate product or delivery gaps impacting retention in a structured and timely manner

## Experience

- 5–8+ years of experience in customer success, account management, or renewal management within software and/or hardware environments
- Proven track record managing high-volume portfolios with strong retention outcomes
- Experience in renewal ownership and forecasting, with a focus on predictability and risk mitigation
- Background in industrial manufacturing, digital transformation, or process optimization
- Ability to manage many accounts simultaneously by focusing effort where it drives the most impact
- Strong process orientation with comfort executing within structured, repeatable frameworks
- Ability to interpret customer health, usage, and risk signals to drive action
- Understanding of industrial environments and ability to connect technical solutions to business outcomes
- Clear, concise communicator with the ability to deliver value messaging efficiently across a broad customer base

We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend.

The pay range for this position in Colorado, California, and  New York City is $120,000 - $155,000 OTE (80/20 split). This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.

Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Augury is a proud equal opportunity employer, we strive to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintain a workplace that is free of any type of harassment and does not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity or expression, military or veteran status, disability or any other characteristic protected by law. Please note that Augury uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions.

## About Augury

## Company Overview
- **One-liner**: Augury provides industrial AI solutions that monitor machine health and production processes to help manufacturers reduce downtime, improve efficiency, and achieve more predictable operations.
- **Entity Type**: Private (Series F)
- **Headquarters**: New York, New York, USA (with offices in Haifa and Tel Aviv, Israel)
- **Founded**: 2011
- **Founders**: Gal Shaul and Saar Yoskovitz

## Core Business
- **Primary industry/industries**: Industrial AI, Machine Health, Production Health, Manufacturing Technology
- **Target customers**: B2B, Enterprise — global manufacturers across 10+ verticals including food & beverage, chemicals, pharmaceuticals, automotive, and more
- **Mission or purpose statement**: To transform how people and machines work together to push the boundaries of human productivity, providing manufacturers with insights into the health of machines, processes, and operations [augury.com](https://www.augury.com/about/)

## Products & Services
- **Machine Health**: Continuous monitoring and predictive maintenance across every asset in industrial environments, using AI to detect failures before they happen and prescribe corrective actions.
- **Production Health**: An AI-driven view into machines, processes, and operations (launched after acquiring Seebo in 2022) to improve process efficiency, maximize yield, and reduce waste and emissions.
- **Industrial AI Agents**: AI agents built for every role in operations that can kick off multi-step tasks and work across systems autonomously, from first alert to final decision.
- **Auguscope**: A smartphone-connected machine health product (first beta program in the US).

## Market Standing
- **Valuation/Market Cap**: Unicorn status achieved in 2021 after a $180M Series E round [augury.com](https://www.augury.com/about/). Latest round: $75M Series F in 2025.
- **Key Metric**: Total funding of over $255M (Series E $180M in 2021, Series F $75M in 2025). The company's AI is powered by 1.1B+ hours of real machine readings.
- **Notable Investors/Partners**: Not fully disclosed in search results, but the company has raised significant capital from top-tier venture firms to achieve unicorn status.
- **Growth Signals**: 170+ countries with customers, 40+ global manufacturers trust Augury, 310% ROI as measured in Forrester’s Total Economic Impact™ study, 10+ verticals served, and a 2022 acquisition of Seebo to launch the Production Health category [augury.com](https://www.augury.com/).

## Competitive Advantages
- **Massive proprietary data moat**: 1.1B+ hours of real machine readings powering AI agents, continuously contextualizing data across entire operations — a dataset no competitor can easily replicate [augury.com](https://www.augury.com/).
- **End-to-end AI platform**: Covers the full production line from first alert to final decision, combining Machine Health and Production Health into a single intelligence layer.
- **Proven ROI**: 310% ROI as measured in Forrester’s Total Economic Impact™ study, with real-world case studies of millions saved from avoided failures.
- **15+ years of domain expertise**: CAT III/IV Vibration Analysts, Reliability Success Managers, and deep industrial knowledge built since 2011.

## Strategic Focus
- **Scaling Industrial AI Workforce**: Moving beyond predictive maintenance to AI agents that can autonomously take action across systems, serving every role in operations.
- **Global expansion**: Serving customers in 170+ countries across 10+ verticals.
- **Deepening the AI moat**: Continuously training models on the world’s largest library of industrial machine data (1.1B+ hours).
- **Sustainability**: Helping customers reduce waste and emissions as a core value proposition alongside uptime and productivity.

## Why Work Here
- **Hybrid & Remote-First Culture**: Augury is a hybrid global company. Engineering roles in Haifa and Tel Aviv are hybrid, while many roles in the US and Europe are fully remote. The company provides a home-office stipend for remote employees [builtin.com](https://builtin.com/company/augury).
- **Purpose-Driven Mission**: Employees work on solving real problems for real people — helping transform manufacturing and reduce industrial waste and emissions. The company emphasizes "Do something you love. Do something that matters." [augury.com](https://www.augury.com/careers/).
- **Strong Engineering Culture**: 81 Product + Tech Employees (out of 203 total), with roles spanning AI/ML Applied Research, GenAI Engineering, ML Ops, Full Stack Development, and more. R&D is centered in Haifa and Tel Aviv.
- **Growth & Learning**: The company emphasizes continuous learning from colleagues and customers, developing skills, knowledge, and networks for career growth.
- **People-First Values**: The culture is described as "People First" — employees love what they do, care about each other, learn and create as a team, and enjoy spending time together [augury.com](https://www.augury.com/careers/).
- **Global & Hybrid**: A hybrid global company with offices in New York, Haifa, and Tel Aviv, plus remote roles across the US and Europe.

## Sources
1. [augury.com - About Page](https://www.augury.com/about/)
2. [augury.com - Homepage](https://www.augury.com/)
3. [augury.com - Careers Page](https://www.augury.com/careers/)
4. [builtin.com - Augury Company Profile](https://builtin.com/company/augury)
5. [linkedin.com - Augury](https://www.linkedin.com/company/augury-systems)

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