--- title: 'Client Platforms Engineer at DV Trading' canonical: 'https://feeny.ai/job/client-platforms-engineer-dv-trading-hong-kong-qa6h8fm0d3gh' type: 'job' last_seen: '2026-09-05' --- # Client Platforms Engineer at DV Trading - **Company:** DV Trading - **Location:** Hong Kong, China - **Posted:** 2026-08-25 - **Last confirmed live:** 2026-09-05 - **Apply:** https://job-boards.greenhouse.io/dvtrading/jobs/4727563005 ## Job description About Us: Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser. Overview: DV is looking for a highly motivated and customer-focused Client Platforms Engineer to join our dynamic IT support team. In this role, you will be responsible for providing exceptional technical support and assistance to DV Trading's end-users. Your primary goal will be to ensure the smooth functioning of IT services, resolve technical issues promptly, and deliver top-notch customer service. Job Responsibilities: - First Point of Contact: Acting as the first point of contact for IT, you will be the point person for all issues and requests from end-users via phone, tickets, email, Slack, or in-person. You will ensure that all requests are acknowledged, logged, prioritized, and properly routed in our ticketing system. - Technical Troubleshooting: Identify and diagnose hardware, software, and application problems. Resolve issues efficiently or escalate to the appropriate team for further investigation. - Incident Management: Follow established procedures for incident management, ensuring timely and accurate resolution of technical problems while keeping the end-users informed of progress. - Request Fulfillment: Handle service requests such as password resets, software installations, access permissions, and hardware configurations in a timely and efficient manner. - Documentation: Maintain accurate records of all service desk interactions, including incidents and service requests. Document solutions and create knowledge base articles to facilitate self-service. - IT Asset Management: Assist in managing IT assets, including inventory, tracking, and allocation of hardware and software licenses. - Continuous Improvement: Actively participate in ongoing training and development to enhance technical skills and keep abreast of emerging technologies and best practices. Propose process improvements to enhance service delivery. - Customer Service: Provide exceptional customer service, demonstrating strong interpersonal skills and empathy while dealing with end-users. - Communication: Communicate effectively with both technical and non-technical stakeholders, translating technical concepts into understandable language. - Team Collaboration: Collaborate with other IT teams to resolve complex technical issues and ensure smooth coordination in handling IT projects. Requirements: - 4+ years of experience as a Service Desk Engineer or similar role in an IT support environment - Solid knowledge of IT fundamentals, including operating systems (Windows, macOS, Linux), software applications, hardware, and networking concepts - Familiarity with service desk ticketing systems and incident management procedures - Experience with endpoint management solutions such as: SCCM, Intune, Jamf - Strong problem-solving and analytical skills with a keen eye for detail - Excellent communication and interpersonal skills with a customer-oriented approach - Ability to work well under pressure and manage multiple tasks simultaneously - Willingness to work on-call rotation, including weekends and holidays, to ensure 24/7 coverage - Ability to work in our Chicago office 5 days a week DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV’s posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees. ## About DV Trading ## Company Overview - **One-liner**: DV Trading is a North American-based proprietary trading firm that provides liquidity to global financial markets across derivatives, securities, commodities, and cryptocurrency. - **Entity Type**: Private (bootstrapped, no external funding rounds disclosed) - **Headquarters**: Chicago, Illinois, USA - **Founded**: 2006 - **Founders**: Dino Verbrugge and Jared Vegosen ## Core Business - **Primary industry**: Financial Services / Proprietary Trading - **Target customers**: Institutional counterparties, commodity producers/users, and qualified investors (B2B). The firm trades its own capital and also offers select strategies to outside investors. - **Mission statement**: "To adapt, innovate and evolve" in all aspects of the organization. ## Products & Services - **DV Trading (Core)**: Proprietary trading across futures, options, equities, foreign exchange, fixed income, and cryptocurrency. The firm acts as a liquidity provider and trades on both a quantitative and discretionary basis globally. - **DV Commodities**: A division specializing in trading commodity products, including crude oil, refined products, natural gas, power, and emissions. One of the world's largest liquidity providers in the energy space, with over 35 desks. - **DV Securities**: An SEC-registered broker-dealer and member of FICC that provides financing solutions (repo and reverse repo) for fixed income portfolios (agency MBS, US Treasuries), processing tens of billions of dollars in trades daily. - **DV Equities**: An equities-focused proprietary trading firm registered as a broker-dealer with the SEC. - **DV Investment Management**: Makes select scalable proprietary strategies available to qualified investors (funds of funds, PE, VC, DeFi). - **Newton Crypto** (via affiliate DVX Capital Markets): A retail-focused crypto trading platform registered with the Ontario Securities Commission in Canada. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Over 600 employees globally (as of 2025), with 500+ traders and staff across offices in Chicago, New York, London, Toronto, Dubai, Miami, Houston, and the Bahamas. - **Notable Investors/Partners**: Not applicable (bootstrapped). Key partnerships include relationships with prime brokers, FCMs, exchanges (FICC member), and custodial banks. - **Growth Signals**: - Completed acquisition and integration of Allston Trading in 2021, adding low-latency systems and trading tools. - Rapid headcount growth: from ~300 personnel in 2021 to 500+ in 2022 to 600+ today. - Global office expansion to 8 locations across North America, Europe, and the Middle East. ## Competitive Advantages - **Diversified multi-asset platform**: DV trades across futures, options, equities, FX, fixed income, crypto, and commodities, allowing them to pivot capital to wherever opportunities arise. - **Proprietary technology**: Cutting-edge low-latency trading infrastructure and proprietary software built in-house. - **Strong risk management**: A dedicated risk team and rigorous frameworks designed to maximize risk-adjusted returns while protecting capital. - **Regulatory infrastructure**: Multiple regulated entities (SEC, FINRA, CIRO, FICC) provide credibility and access to clearing and settlement systems. - **20-year track record**: Survived and thrived through multiple market cycles since 2006. ## Strategic Focus - **Global expansion**: Continued growth into new asset classes and geographic markets (recent addition of Dubai, Bahamas offices). - **Technology investment**: Deepening their proprietary trading platform and low-latency systems. - **Talent acquisition**: Aggressively hiring experienced traders and graduate hires across all desks, particularly in commodities and technology. - **Diversification**: Expanding into new strategies and making select proprietary strategies available to outside capital. ## Why Work Here - **Culture**: Values include excellence, agility, ownership, curiosity, and unity. The firm emphasizes a flat, collaborative structure where individuals are empowered to take ownership and make decisions. - **Work environment**: Fast-paced, high-stakes trading environment with a focus on continuous learning and innovation. Traders are given significant autonomy and access to world-class technology. - **Remote/Hybrid policy**: Not explicitly stated, but presence in 8 global offices suggests a preference for in-office collaboration, typical of proprietary trading firms. - **Notable perks**: Opportunity to trade with the firm's own capital (no personal risk), access to cutting-edge technology, and a meritocratic culture where performance is directly rewarded. - **Engineering culture**: Developers work closely with traders and risk teams to build real-time systems. Tech stack includes C++, Python, Linux, and SQL. Roles range from back-office development to low-latency systems engineering. ## Sources 1. [dvtrading.co](https://dvtrading.co/) 2. [dvtrading.co - Who We Are](https://dvtrading.co/who-we-are/) 3. [dvtrading.co - What We Do](https://dvtrading.co/what-we-do/) 4. [Greenhouse - Back Office Developer (London) Job Posting](https://job-boards.greenhouse.io/dvtrading/jobs/4692100005) 5. [LinkedIn - DV Trading LLC](https://www.linkedin.com/company/dv-trading) ## Other roles at DV Trading - [Audit & Financial Reporting Manager](https://feeny.ai/job/audit-financial-reporting-manager-dv-trading-chicago-px4ymcdrsfye) — Chicago, IL - [Trade Support Engineer](https://feeny.ai/job/trade-support-engineer-dv-trading-hong-kong-0t9ecf36kydt) — Hong Kong, China / Singapore, Singapore - [Futures & Options Trading Analyst Intern - Summer 2027](https://feeny.ai/job/futures-options-trading-analyst-intern-summer-2027-dv-trading-new-york-7yywwfhy099z) — New York, NY - [Operational Risk Manager](https://feeny.ai/job/operational-risk-manager-dv-trading-chicago-pjnx0220z2y9) — Chicago, IL - [Junior Quantitative Trader](https://feeny.ai/job/junior-quantitative-trader-dv-trading-remote-v8ew2w26x5yf) - [Trader](https://feeny.ai/job/trader-dv-trading-chicago-q3vb1hcngdnv) — Chicago, IL - [Trading Intern - Summer 2027 (DV Commodities)](https://feeny.ai/job/trading-intern-summer-2027-dv-commodities-dv-trading-new-york-k7djjck88zsx) — New York, NY - [C++ Software Engineer (DV Commodities - London)](https://feeny.ai/job/c-software-engineer-dv-commodities-london-dv-trading-london-gm3xr455vvem) — London, United Kingdom - [Portfolio Manager](https://feeny.ai/job/portfolio-manager-dv-trading-singapore-ya8s1vmepggv) — Singapore - [Trading Intern - Summer 2027 (DV Commodities)](https://feeny.ai/job/trading-intern-summer-2027-dv-commodities-dv-trading-london-5w0kkt8cnfyb) — London, United Kingdom