--- title: 'Client Relationship Consultant at Banner Bank' canonical: 'https://feeny.ai/job/client-relationship-consultant-banner-bank-kent-0jy35bejrwtp' type: 'job' last_seen: '2026-09-07' --- # Client Relationship Consultant at Banner Bank - **Company:** Banner Bank - **Location:** Kent, WA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/bannerbank/fa3add99-e916-483f-8746-d1943616e1fa ## Job description More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year. With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Small Business Consultant, you play a vital role in creating exceptional client experiences at the branch level while helping clients reach their financial goals. This role combines consultative sales, personalized service, and community engagement to build lasting relationships and drive meaningful impact for both clients and the bank. You’ll be a trusted advisor, educator, and advocate for clients while contributing to a collaborative, high‑performing branch environment. In this role you’ll - Provide exceptional client experiences through consultative sales and service interactions at branch locations. - Build awareness and understanding of bank products and services, including digital banking capabilities. - Grow and maintain a consumer and business lending pipeline by deepening client and center‑of‑influence relationships. - Conduct outbound calls, networking activities, and participate in banking presentations to generate referrals and new business. - Apply need‑based sales techniques to expand, retain, and strengthen client relationships. - Identify and facilitate referrals to internal partners such as Commercial Lending, Treasury Management, Mortgage Lending, and Investment Services. - Proactively communicate with current and prospective clients to educate, resolve issues, and build long‑term loyalty. - Conduct scheduled and walk‑in client appointments to identify needs and recommend solutions. - Open new accounts and perform maintenance on existing accounts in compliance with policies, procedures, and regulations. - Support branch lending activities by educating clients, completing loan applications, and ensuring accurate documentation and booking. - Process routine financial transactions accurately, including deposits, withdrawals, check cashing, and loan payments, and balance cash drawers with precision. - Support branch operations and contribute to the training, mentoring, and coaching of team members. ## What we’re looking for - You have a High School Diploma or GED (Required). - You bring 4 or more years of experience as a banker, client relationship consultant, or in a related sales role with established performance goals (Required). - An equivalent combination of education and experience can be considered in lieu of a degree. What helps you shine - You have advanced knowledge of retail banking products, systems, and procedures. - You’re comfortable working with complex account types such as Trusts, Powers of Attorney, Guardianships, and Court‑Blocked accounts. - You can analyze credit data and financial information to recommend thoughtful, client‑focused solutions. - You bring strong sales, cross‑selling, networking, and referral management skills. - You build trust easily through excellent interpersonal, verbal, and written communication. - You thrive in a fast‑paced environment, balancing multiple priorities with flexibility and accuracy. - You’re confident using Microsoft Outlook, Word, and related business and communication tools. Our Company Values - Do the right thing - Teamwork - Trust - Accountability What Our Team Says “I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated.” – Glassdoor review ## Compensation & Benefits - Targeted starting salary range (based on experience): $27.09 – $36.65 - Incentive potential - Comprehensive employee benefits, including medical, dental, vision, LTD, STD, and life insurance - Paid vacation time, sick time, and 11 company‑paid holidays - 401k with up to 4% company match - Tuition reimbursement Review Banner's employee benefits at: Employee Benefits | Banner Bank Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. ## About Banner Bank ## Company Overview - **One-liner**: Banner Bank is a full-service financial institution offering personal, business, commercial, and home loan solutions across the Western United States, built on a legacy of community-focused banking. - **Entity Type**: Public (parent company Banner Corporation) - **Headquarters**: Walla Walla, Washington, USA - **Founded**: 1890 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Banking and financial services (retail, commercial, mortgage, wealth management) - **Target customers**: Personal banking clients, small businesses (revenue up to $10M), commercial enterprises (revenue >$10M), homebuyers, and investors - **Mission statement**: *“Banner Bank is a dynamic full-service financial institution, operating safely and profitably within a framework of shared integrity. Working as a team, we will deliver superior products and services to our valued clients. We will emphasize strong client relationships and a high level of community involvement. We will provide a culture which attracts, empowers, rewards and provides growth opportunities for employees. Our success will build long-term shareholder value.”* [bannerbank.com/about-us](https://www.bannerbank.com/about-us) ## Products & Services - **Personal Banking**: Checking, savings & money market accounts, CDs & IRAs, debit cards, online & mobile banking. - **Credit & Loans (Personal)**: Credit cards, personal loans, student loans, vehicle loans, home equity lines of credit, digital lending. - **Business Banking** (revenue ≤$10M): Business checking & savings, merchant services, treasury management, business credit cards, equipment & term loans, SBA lending. - **Commercial Banking** (revenue >$10M): Deposit accounts, international banking, treasury management, agriculture loans, commercial real estate financing, SBA lending. - **Home Loans**: Construction/renovation loans, conventional, FHA & VA loans, first-time homebuyer programs, land & lot loans, manufactured home financing. - **Wealth and Investments**: Investment management and advisory services. ## Market Standing - **Valuation/Market Cap**: Not disclosed in provided sources (public company; assets exceed $16 billion) - **Key Metric**: Total assets >$16 billion [bannerbank.com/about-us](https://www.bannerbank.com/about-us) - **Notable Investors/Partners**: None listed; however, the bank is a publicly traded entity under Banner Corporation. - **Growth Signals**: - Named one of Forbes’ 100 Best Banks in America for nine consecutive years. - Recognized by Newsweek as one of the Most Trustworthy Companies in America. - Bauer Financial has assigned its top five-star rating for more than 12 consecutive years. - Engaged with nearly 1,000 charitable causes in the past year, contributing nearly $2 million and thousands of volunteer hours. - Operates across four states (Washington, Idaho, Oregon, California) with a growing regional franchise. ## Competitive Advantages - **Local decision-making**: Unlike larger national banks, Banner emphasizes local bankers who know their communities and can make decisions quickly. - **Long-standing reputation**: Over 135 years of history in the West, building trust and deep community ties. - **Financial strength**: Consistently high ratings from Bauer Financial and Forbes, indicating stability and sound management. - **Community focus**: Strong commitment to giving back (food drives, charitable contributions) differentiates them from purely profit-driven institutions. ## Strategic Focus - **Vision**: To be the best provider of financial services in the West. - **Priorities**: Expand regional franchise, deepen client relationships through personalized service, invest in digital banking capabilities, and maintain a culture of integrity and teamwork. - **Community involvement** remains a core pillar, with emphasis on shelter/housing, small business development, and employee volunteerism. ## Why Work Here - **Culture**: Values of honesty, integrity, mutual respect, quality, trust, and teamwork are central. The bank states it “attracts, empowers, rewards and provides growth opportunities for employees.” - **Work model**: Offers both on-site and hybrid roles across Washington, California, Oregon, Idaho, and Utah (e.g., Commercial Relationship Managers, Branch Managers, Loan Specialists) [jobs.lever.co/bannerbank](https://jobs.lever.co/bannerbank). - **Community engagement**: Employees are encouraged to volunteer; the bank supports organizations where employees are active volunteers. - **Recognition**: Being part of a Forbes and Newsweek award-winning institution adds to employer brand credibility. - **Perks**: Not explicitly listed, but the bank’s “Dream Big Giveaway” (e.g., $100,000 prize) and fall food drives reflect a culture that values both fun and social responsibility. ## Sources 1. [Banner Bank Careers Page](https://www.bannerbank.com/about-us/careers) 2. [Banner Bank About Us (History, Mission, Values)](https://www.bannerbank.com/about-us) 3. [Banner Bank Current Career Opportunities (Lever)](https://jobs.lever.co/bannerbank) 4. [Banner Bank Homepage](https://www.bannerbank.com/) 5. 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