--- title: 'Client Relationship Manager at Brandon J. Broderick' canonical: 'https://feeny.ai/job/client-relationship-manager-brandon-j-broderick-hackensack-m08nyr9yg5zz' type: 'job' last_seen: '2026-10-19' --- # Client Relationship Manager at Brandon J. Broderick - **Company:** Brandon J. Broderick - **Location:** Hackensack, NJ - **Compensation:** $65k–$75k - **Posted:** 2026-10-08 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.greenhouse.io/brandonjbroderick/jobs/5447888008 ## Job description Client Relationship Manager Overview: We are seeking a relationship-driven professional with a background in sales, account management, and/or high-touch client service to join our growing Client Service team. In this role, you will serve as the primary point of contact for clients navigating their claims journey. As a key member of our front office, you are the face of the organization — building trusted relationships, driving claim progress, and delivering a high-touch experience that sets the tone for everything that follows. This position offers clear career pathing and long-term growth opportunities. High performers in this role can advance into Senior Client Relationship Manager, Team Lead, Operations, or other leadership tracks within the organization. We are committed to developing talent internally and promoting from within. If you thrive in a fast-paced, metrics-driven environment, and take pride in delivering exceptional client experiences, this is an opportunity to build a meaningful and scalable career. Responsibilities: - Own and manage a portfolio of approximately 100 claims. - Serve as the dedicated front office relationship lead, providing proactive updates and high-touch service throughout the lifecycle of each claim. - Drive claim momentum by coordinating with insurance carriers, medical providers, and third parties to secure necessary documentation and move claims forward. - Identify coverage opportunities, damages, and recovery potential through detailed claims review. - Open and manage claims, ensuring all filings and deadlines are met. - Track and manage liens, balances, and related financial components with strong attention to detail. - Utilize Litify (Salesforce) to maintain accurate, up-to-date client records and performance metrics. - Collaborate cross-functionally with internal teams, providing updates and strategic insights. - Maintain organized files to ensure claims are positioned for successful transition when necessary. Qualifications: - Background in sales, account management, client success, or high-volume customer service. - Comfortable managing a “book” of clients with accountability for responsiveness and follow-through. - Strong communication skills with the ability to build trust and confidently handle sensitive conversations. - Highly organized with the ability to manage multiple priorities simultaneously. - Detail-oriented while maintaining a client-first mindset. - Motivated by performance, productivity, measurable outcomes — and long-term career growth. Compensation Range: $65,000—$75,000 USD Compensation: The compensation for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to; prior relevant experience, business needs and market factors. Additionally, salary wages are only part of the total compensation package. Benefits: (Eligible full-time employees and part-time employees who work over 30 hours a week) - Medical Insurance including Dental and Vision - Paid Time off- Vacation and Sick time - Robust Holiday Schedule - Summer Fridays (Early closures Memorial Day- Labor Day) - 401k Plans + matching for qualifying employees ## Equal Opportunity Statement Brandon J Broderick provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form. No 3rd party recruitment firms. ## About Brandon J. Broderick ## Company Overview - **One-liner**: A full-service law firm specializing in personal injury, employment law, workers’ compensation, and complex litigation, with a focus on compassionate client advocacy and rapid growth. - **Entity Type**: Private (law firm, no public funding rounds) - **Headquarters**: River Edge, New Jersey, United States - **Founded**: 2012 - **Founders**: Not publicly disclosed; firm is named after Brandon J. Broderick (assumed founder) ## Core Business - **Primary industry**: Legal services (Law Practice) - **Target customers**: B2C (individuals with personal injury, employment, workers’ comp claims) and B2B (business litigation clients) - **Mission or purpose statement**: “Driven by a shared commitment to compassionate care and a deep sense of purpose in everything we do.” ## Products & Services - **Personal Injury Litigation**: Representation for car accidents, medical malpractice, COVID-19 claims, and catastrophic injuries – including a notable $44 million settlement in New York (2024). - **Workers’ Compensation**: Advocacy for workplace injuries, with a high-volume case recovery track record (e.g., $4.5 million settlement package). - **Employment Law**: Counsel on wrongful termination, discrimination, and wage disputes. - **Business Litigation**: Complex commercial disputes for business clients. - **PIP Arbitrations**: No-fault medical/Personal Injury Protection arbitration services. - **Pre-Litigation & Intake**: Client relationship management and case evaluation services. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private firm) - **Key Metric**: Total employees = 136 (+10.8% YoY growth); active job postings = 18 as of mid-2025. - **Notable Investors/Partners**: No external investors; key recruiting sources include other large plaintiff firms (e.g., Morgan & Morgan, Davis Saperstein & Salomon). Recognized by Super Lawyers (Christopher Karounos, Lisa Lehrer, Bianca Pagani). - **Growth Signals**: Headcount grew 10.8% YoY; expansion into Michigan, West Virginia, New York, and Georgia; monthly job posting trend +22.2% vs previous year. ## Competitive Advantages - **Rapid case technology**: Technology-driven intake and case management, enabling high-volume personal injury work without sacrificing work-life balance. - **Strong brand & reputation**: Ranked among NJBIZ’s “Best Places to Work” and recognized as a top firm in the tri-state area. - **Attorney talent density**: Multiple Super Lawyers and Rising Stars; bilingual capacity (Spanish) in key roles. - **Culture of ownership**: Flat hierarchy with defined career paths, mentorship, and peer-to-peer recognition. ## Strategic Focus - **Geographic expansion**: Opening offices in new states (Michigan, West Virginia, New York, Georgia) through “Firm Expansion” attorney hires. - **Technology enablement**: Investment in digital tools and remote-friendly infrastructure to support attorneys and paralegals. - **Talent acquisition**: Aggressive hiring in legal, HR, and intake departments; referral program to attract experienced lateral attorneys. ## Why Work Here - **Culture highlights**: Emphasizes teamwork, compassion, transparency, and diversity/equity/inclusion. Described as “fast-paced yet supportive.” - **Work-life balance**: Summer Fridays (early close at 1 PM), generous holiday schedule (including early closures on July 3rd, Dec 24th, NYE), 6 paid sick days, floating holiday. - **Compensation & benefits**: Competitive health/dental/vision insurance, life/AD&D insurance, financial planning assistance, liability protection, investment efficiency services. - **Career development**: Defined career pathing, mentorship programs, ongoing training, awards and recognition programs. - **Work model**: Hybrid/remote flexibility for some roles (e.g., Legal Intake Specialist remote option); roles based in Hackensack, River Edge, Albany, Rochester, New York City, and newer expansion locations. - **Perks**: Friday bagels/coffee/juice, potluck events, book club, walking club, annual holiday party, annual town hall, community giving-back program. ## Sources 1. [brandonjbroderick.com/careers](https://www.brandonjbroderick.com/careers) – Benefits, culture, awards 2. [brandonjbroderick.com](https://www.brandonjbroderick.com/) – Services overview, settlement examples 3. [job-boards.greenhouse.io/brandonjbroderick](http://job-boards.greenhouse.io/brandonjbroderick) – Active job postings, expansion details 4. [linkedin.com/company/brandonjbroderick](https://www.linkedin.com/company/brandonjbroderick) – Employee count, growth, reviews, locations, salary ranges ## Other roles at Brandon J. Broderick - [Personal Injury Paralegal](https://feeny.ai/job/personal-injury-paralegal-brandon-j-broderick-milford-jytkjcjsf988) — Milford, CT - [Employment Law Attorney](https://feeny.ai/job/employment-law-attorney-brandon-j-broderick-river-edge-k8hppj12x9a0) — River Edge, NJ - [Managing Paralegal](https://feeny.ai/job/managing-paralegal-brandon-j-broderick-river-edge-22w29z8j1myw) — River Edge, NJ - [Personal Injury Paralegal](https://feeny.ai/job/personal-injury-paralegal-brandon-j-broderick-huntington-13cck4rksxcq) — Huntington, NY - [Personal Injury Paralegal](https://feeny.ai/job/personal-injury-paralegal-brandon-j-broderick-river-edge-exzps4c36266) — River Edge, NJ - [Personal Injury Paralegal](https://feeny.ai/job/personal-injury-paralegal-brandon-j-broderick-new-york-we7w6z4g0jmg) — New York, NY - [Legal Intake Specialist (Bilingual)](https://feeny.ai/job/legal-intake-specialist-bilingual-brandon-j-broderick-hackensack-7znvyxnnqjkm) — Hackensack, NJ - [PIP Arbitration Paralegal](https://feeny.ai/job/pip-arbitration-paralegal-brandon-j-broderick-hackensack-tn5cz12c5sk1) — Hackensack, NJ - [Personal Injury Attorney](https://feeny.ai/job/personal-injury-attorney-brandon-j-broderick-river-edge-enbhphqz20xv) — River Edge, NJ - [Litigation Paralegal](https://feeny.ai/job/litigation-paralegal-brandon-j-broderick-blue-bell-nzc6t7xbajr0) — Blue Bell, PA