---
title: 'Client Service Associate （夜班17:00-2:00） at Guidepoint'
canonical: 'https://feeny.ai/job/client-service-associate-17-00-2-00-guidepoint-wuxi-afmqbw0152d8'
type: 'job'
last_seen: '2026-09-11'
---

# Client Service Associate （夜班17:00-2:00） at Guidepoint

- **Company:** Guidepoint
- **Location:** Wuxi, China
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/guidepoint/jobs/8653015002

## Job description

## OVERVIEW:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 2 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint’s success.

As a Night Shift Associate on the Consulting Client Service team, you will support project delivery by identifying and recruiting the experts best suited to answer consulting clients’ business questions. Working closely with Project Managers, you will source, engage, and recruit new experts for our network of over 2 million Guidepoint Advisors. This Wuxi-based role may be performed remotely and follows a fixed work schedule of 5:00 PM to 2:00 am (17:00-2:00, China Standard Time). The role provides a unique opportunity to build core business, communication, and research skills while gaining exposure to a wide range of industries and disciplines.

Who We Are:

- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: [Check out our Client Service Career Trajectory.](https://www.guidepoint.com/wp-content/uploads/2023/08/Client-Service-Promotion-Roadmap_Athens.pdf)

What You Will Own:

- Work with Project Managers supporting consulting clients to develop expert recruitment strategies for satisfying each client project request
- Utilize recruiting tool, press releases, case studies, and other online sources to identify the best experts who can address consulting clients’ strategic and operational questions
- Conduct proactive outreach during evening hours, clearly communicate the consultation opportunity, and invite qualified professionals to join our network and participate in client consultations
- Screen experts to determine their suitability for each specific client project and develop accurate professional profiles for Project Managers to present to your clients

Experience You Will Bring:

- Bachelor’s degree or higher
- Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
- Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
- Professional written and reading proficiency in English required; conversational to fluent verbal skills strongly preferred
- Proactive, result-driven, initiative, and ability to go the extra mile
- Able to deliver accurate, high-quality recruitment support and meet time-sensitive project requirements
- Based in Wuxi and able to work effectively in a remote environment, both independently and as part of a team
- Available to work a fixed evening schedule from 5:00 PM to 2:00 am (17:00-2:00, China Standard Time) and reliably support time-sensitive project needs

Skills You Will Bring:

- Desire to work in a sourcing/lead generation type of role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team

What We Offer:

- Competitive compensation
- Entrepreneurial environment, autonomy, and fast decisions
- International exposure to the global Guidepoint service teams
- Casual work environment
- Summer and winter team events

Interview Process:

- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

## #LI-KW

#LI-Remote

## About Guidepoint

## Company Overview
- **One-liner**: Guidepoint connects decision-makers with vetted subject-matter experts and AI-powered research tools to accelerate insight and drive conviction.
- **Entity Type**: Private (Bootstrapped/Profitable)
- **Headquarters**: New York City, USA
- **Founded**: 2003
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Expert Networks, Research Services, Data & Analytics
- **Target customers**: B2B; primarily serves the world’s leading investment firms, corporations, and consulting organizations (5,000+ organizations globally)
- **Mission or purpose statement**: “To constantly seek new ways to help our clients access hard-to-source knowledge.”

## Products & Services
- **Expert Network**: Connects clients with 2M+ vetted advisors across every industry and geography. Experts are sourced, screened, and scheduled in minutes via a proprietary knowledge graph.
- **Transcript Library**: A searchable library of 100,000+ expert transcripts covering 80,000+ companies, with 5,000 new transcripts added monthly. Curated by former senior investment analysts and 100% compliance-reviewed.
- **Guidepoint360 (Mobile App, APIs, MCP)**: AI-powered research platform offering Deep Research (synthesizes content into reports in ~15 minutes), AI Moderation (scales interviews with standard guides), and AskGP (source-backed answers with traceable attribution). Accessible via API or MCP for integration into client workflows.
- **Guidepoint Tracker**: Alternative data product launched in 2007.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private, profitable company)
- **Key Metric**: 2,000+ employees, 19 global offices, supporting 5,000+ organizations worldwide
- **Notable Investors/Partners**: Not publicly available (company is not venture-backed; appears bootstrapped/profitable)
- **Growth Signals**: Network grew to 2M+ advisors (up from 1M in 2021). Launched AI-powered research tools in 2025-2026. 15,000+ new experts recruited every month. 5,000+ new transcripts added monthly.

## Competitive Advantages
- **Proprietary Knowledge Graph & Scale**: 2M+ vetted experts and 100K+ transcripts create a defensible data moat that competitors cannot easily replicate.
- **Compliance-First Approach**: Led by a former senior counsel at the SEC’s Division of Enforcement; compliance is embedded into the project lifecycle, giving clients speed with confidence.
- **AI-First Innovation**: Early mover in applying AI to expert research (Deep Research, AI Moderation, MCP integration), differentiating from traditional expert networks.
- **Two Decades of Trust**: Founded in 2003, Guidepoint wrote the playbook on expert insights and has earned the trust of the world’s most discerning clients.

## Strategic Focus
- **AI & Data Transformation**: Heavily investing in AI-powered research tools (Guidepoint360, AskGP, MCP) to move beyond traditional expert calls and offer end-to-end research workflows.
- **Product Expansion**: Growing the transcript library, alternative data offerings, and self-service tools to serve clients at every stage of research.
- **Global Reach**: Maintaining and expanding 19 global offices to serve a diverse, international client base.

## Why Work Here
- **Culture**: Fast-moving, collaborative, and supportive. Employees describe a “one team” environment where cross-office collaboration is the norm. Wins are celebrated openly, and friendships that “outlast the jobs” are common.
- **Growth**: Internal mobility is encouraged and normal—employees switch teams, offices, and functions. Managers are expected to help, not block. The company supports professional development and flexible working.
- **DEI**: Diverse backgrounds, experiences, and points of view are treated as an asset. The company hires from many different places and backgrounds.
- **Work Environment**: Hybrid/office-based across 19 global locations. The work is described as meaningful, with new challenges daily.
- **Notable Perks**: Opportunities to connect across teams and regions. The company has 114 current job openings (as of search date) across Business Development and other functions.

## Sources
1. [Guidepoint Official Website](https://www.guidepoint.com/)
2. [Guidepoint About Page](https://www.guidepoint.com/company/)
3. [Guidepoint Careers Page](https://www.guidepoint.com/company/careers/)
4. [Guidepoint Greenhouse Job Board](https://job-boards.greenhouse.io/guidepoint)
5. [Guidepoint LinkedIn](https://www.linkedin.com/company/guidepoint)

## Other roles at Guidepoint

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- [Associate, Client Service (Healthcare)](https://feeny.ai/job/associate-client-service-healthcare-guidepoint-manchester-england-qws7ffze9rek) — Manchester England, United Kingdom
- [Client Service Intern](https://feeny.ai/job/client-service-intern-guidepoint-sydney-new-south-wales-szfx72pakwk0) — Sydney New South Wales, Australia
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- [Client Success Manager - EMEA](https://feeny.ai/job/client-success-manager-emea-guidepoint-london-england-7vsj0q28j8p9) — London England, United Kingdom
- [AVP, Client Growth](https://feeny.ai/job/avp-client-growth-guidepoint-mumbai-2haft7qgxqgc) — Mumbai, India
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- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-guidepoint-toronto-4sdtcagrvd1h) — Toronto, Canada