--- title: 'Client Service Director at The Trade Desk' canonical: 'https://feeny.ai/job/client-service-director-the-trade-desk-chicago-bvbqcp3zv0c7' type: 'job' last_seen: '2026-10-19' --- # Client Service Director at The Trade Desk - **Company:** The Trade Desk - **Location:** Chicago, IL / Detroit, MI / Los Angeles, CA / New York, NY - **Compensation:** $112k–$205k - **Posted:** 2026-10-06 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.greenhouse.io/thetradedesk/jobs/5253399007 ## Job description The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with over 3,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you. ## WHAT YOU WILL BE DOING: - Own and grow strategic partnerships with major Automotive OEMs (national and regional level), acting as the lead point of contact and trusted advisor on all things programmatic. - Design and execute 12-month business plans tailored to OEM goals, including model launches, brand building, and retail alignment. - Lead real-time bidding (RTB) strategies and campaign optimizations, leveraging advanced data inputs (DMPs, CDPs, VIN-level data, location-based signals, etc.). - Advise on best practices specific to the Auto vertical — such as sequential messaging across funnel stages, dealer tie-ins, and audience re-engagement strategies. - Partner with Business Development and Product teams to build OEM-specific solutions that drive measurable outcomes and maximize platform usage. - Serve as an internal Auto category expert, collaborating cross-functionally to drive innovation for automotive advertisers. - Provide performance analysis and campaign insights using first-party data, third-party Auto intent data, and custom attribution models. - Create playbooks, POVs, and strategic guidance for OEM clients around digital transformation, data activation, and omnichannel execution (display, CTV, digital audio, etc.). - Contribute to the enablement and mentorship of team members in Auto best practices. WHAT YOU BRING TO THE TABLE: - Bachelor’s degree or higher - 7+ years in programmatic or digital media, with 3+ years working directly with Automotive OEMs (client-side or agency-side). - Deep understanding of the Automotive media ecosystem, including OEM/dealer models, Auto path-to-purchase behavior, and seasonal/launch planning cycles. - Experience collaborating with Automotive marketing teams and their agency partners (e.g., media AORs, Tier 2/Tier 3 teams, creative shops). - Proficient in buying and optimizing across multiple channels: display, CTV, video, digital audio, and DOOH. - Strong grasp of Auto-specific data providers (e.g., Polk/IHS, Oracle Auto, S&P Mobility, LiveRamp) and ability to activate/optimize against them. - Experience with MMM, MTA, or Auto-specific attribution solutions. - Strong technical fluency in Excel; experience with SQL, Python, or similar tools a plus. - Exceptional client communication and storytelling skills – able to translate complex data and insights into strategic recommendations. - Comfortable in a fast-moving environment, able to proactively lead new business conversations and optimize existing engagements. - Demonstrated ability to build trust and long-term relationships across complex stakeholder networks The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location.  All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year.  Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan. The Trade Desk also offers a competitive benefits package. Click [here](https://careers.thetradedesk.com/us/en) to learn more. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $111,900—$205,200 USD As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive. Please reach out to us at accommodations@​thetradedesk.​com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions. ## About The Trade Desk ## Company Overview - **One-liner**: The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, empowering brands and agencies to plan, launch, and optimize programmatic campaigns across all channels with precision and transparency. - **Entity Type**: Public (NYSE: TTD) - **Headquarters**: Ventura, California, USA - **Founded**: Not publicly available (commonly 2009, but not verified in provided sources) - **Founders**: Jeff Green (Chairman, CEO, and Founder) ## Core Business - **Primary industry**: Programmatic digital advertising technology (AdTech) - **Target customers**: B2B – advertising agencies, trading desks, brands, and marketers - **Mission**: To power relevant advertising by providing an independent, transparent media buying platform for the open internet, fostering a healthier global advertising ecosystem. ## Products & Services - **Demand-Side Platform (DSP)**: The core self-service, cloud-based platform for creating, activating, optimizing, and analyzing programmatic campaigns across display, video, connected TV (CTV), audio, and native formats. - **Koa™**: Proprietary artificial intelligence that enhances decisioning, extends audience reach, and improves spend efficiency. - **Planner**: A comprehensive tool for developing data-driven media plans using audience insights to accelerate campaign performance from the start. - **Data Management Platform (DMP)**: A unified solution for onboarding and managing advertiser data, purchasing third-party data, and customizing audience models for activation. - **Enterprise APIs**: A complete toolkit for building customized omnichannel bidding platforms. - **Publisher Management Platform**: Flexible, centralized solution for managing first-party direct deals and accessing a robust third-party deal library. - **OpenPath**: A direct supply path that gives advertisers access to inventory with fewer intermediaries and publishers transparency into advertiser willingness to pay. - **Unified ID 2.0 (UID2)**: An open-source, privacy-centric identity framework designed to provide holistic targeting and measurement without reliance on third-party cookies. ## Market Standing - **Valuation/Market Cap**: Not disclosed in sources (publicly traded; latest figures available on investors.thetradedesk.com) - **Key Metric**: Nearly 4,000 employees across more than 30 offices worldwide; 95% client retention rate for the past 12 years. - **Notable Investors/Partners**: Public company with institutional and retail investors; partners include hundreds of data, inventory, and publisher partners (specific names not listed in sources). - **Growth Signals**: Consistently named to Fortune 100 Fastest-Growing Companies (2021, 2025), TIME America’s Growth Leaders (2026), Forbes America’s Most Successful Mid-Cap Companies (2026); expanded to over 30 offices across Americas, EMEA, and APAC; continuous innovation in identity (UID2) and AI (Koa). ## Competitive Advantages - **Independence**: Not owned or controlled by a walled-garden platform (e.g., Google, Amazon), giving clients objective, transparent media buying. - **Open Internet Focus**: Committed to supporting quality journalism and premium content outside of social media and search. - **Identity Solutions**: Pioneered Unified ID 2.0, a privacy-centric alternative to third-party cookies that is widely adopted across the ecosystem. - **AI-Powered Optimization**: Koa AI leverages real-time data and machine learning to improve campaign outcomes. - **Best-in-Class Brand Safety**: Comprehensive fraud detection, safety partnerships, and a dedicated Marketplace Quality team ensure ad placements are secure. ## Strategic Focus - Continuing to lead the shift of advertising budgets from walled gardens to the open internet, especially in Connected TV and audio. - Advancing privacy-compliant identity and measurement frameworks (UID2, OpenPath) to replace third-party cookies. - Expanding global footprint and deepening partnerships with data, inventory, and publisher partners. - Investing in AI and automation (Koa) to deliver more efficient and effective campaign performance. ## Why Work Here - **Culture & Values**: The company emphasizes an entrepreneurial spirit, growth mindset, and inclusion and belonging. Curiosity is rewarded, and employees are encouraged to own their work and learn from mistakes. - **Impact**: Employees work with the world’s biggest brands and have the opportunity to shape the future of advertising. With a 95% client retention rate, the platform is industry-defining. - **Perks & Benefits**: Wide range of perks and benefits offered globally (details available on careers page); recognized as a Great Place to Work in multiple countries (USA, UK, Canada, Germany, etc.). - **Awards**: Listed on Newsweek’s America’s Greatest Workplaces (2025), Fortune Best Workplaces in Technology (2023), and U.S. News & World Report Best Company to Work For (2024). - **Work Environment**: Offices in over 30 locations across the Americas, EMEA, and APAC; roles span engineering, data science, product management, sales, and more. (Remote/hybrid policy not explicitly stated in sources.) ## Sources 1. [thetradedesk.com](https://www.thetradedesk.com/about-us) 2. [careers.thetradedesk.com](https://careers.thetradedesk.com/) 3. [careers.thetradedesk.com (jobs)](https://careers.thetradedesk.com/jobs) 4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/thetradedesk) 5. [TTD Corporate Fact Sheet (PDF)](https://assets.thetradedesk.com/assets/documents/TTD-Corporate-Fact-Sheet.pdf) ## Other roles at The Trade Desk - [Senior Director, Client Services](https://feeny.ai/job/senior-director-client-services-the-trade-desk-new-york-wtb4g8n71ph1) — New York, NY - [Product Manager II](https://feeny.ai/job/product-manager-ii-the-trade-desk-bellevue-n5jab6herh4w) — Bellevue, WA / New York, NY - [VP, Global Creative](https://feeny.ai/job/vp-global-creative-the-trade-desk-new-york-pfg180htqe8j) — New York, NY - [Trading Specialist](https://feeny.ai/job/trading-specialist-the-trade-desk-chicago-w6p9q1a1k1g9) — Chicago, IL - [Associate Growth Solutions Director](https://feeny.ai/job/associate-growth-solutions-director-the-trade-desk-sydney-v79qcq3s9wec) — Sydney, Australia - [Account Manager](https://feeny.ai/job/account-manager-the-trade-desk-los-angeles-htaraqh4vryt) — Los Angeles, CA - [Staff Software Engineer, VenturaOS - Back-End/Pipeline](https://feeny.ai/job/staff-software-engineer-venturaos-back-end-pipeline-the-trade-desk-bellevue-pmt8jxr3bf8x) — Bellevue, WA - [Senior Account Executive - CPG](https://feeny.ai/job/senior-account-executive-cpg-the-trade-desk-new-york-hb2m4ghvdfgk) — New York, NY - [Staff Product Manager, Budget and Pacing](https://feeny.ai/job/staff-product-manager-budget-and-pacing-the-trade-desk-new-york-x93128w4q009) — New York, NY - [Senior Account Manager](https://feeny.ai/job/senior-account-manager-the-trade-desk-chicago-2xj3203y2y83) — Chicago, IL