---
title: 'Client Service Intern at Guidepoint'
canonical: 'https://feeny.ai/job/client-service-intern-guidepoint-osaka-0e1mxwwy7whe'
type: 'job'
last_seen: '2026-09-04'
---

# Client Service Intern at Guidepoint

- **Company:** Guidepoint
- **Location:** 大阪市 Osaka, Japan
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/guidepoint/jobs/8651059002

## Job description

Overview:

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.

The Intern will work alongside Associates, Research Managers and Project Managers in the Client Service team to support them with delivery on multiple projects in different industries. If you enjoy learning about different industry sectors and the opportunity to hone your communication and interpersonal skills; then look no further.

Jumpstart Your Career with Guidepoint:

The Internship is a paid, 3-month program with the possibility of extensions. It provides formal hands-on training and mentorship opportunities designed to cultivate a skill set that will be invaluable throughout your career. Depending on your performance, you may receive a return offer to be converted to full-time after your graduation.

Who We Are:

- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint

What You’ll Do:

- Communication with experts globally using Japanese and English
- Recruit ahead of the curve if you know a client has continued interest in an area or a particular topic is “hot”/popular
- Conduct industry research across multiple sectors based on project needs in the team
- Data entry and updating of the CRM database
- Assist in onboarding administration and compliance of top industry subject matter experts into the Guidepoint network
- Assist the team and Project Managers with other administration and / or operational tasks
- Coordination of phone consultation sessions for subject matter experts
- Assist the Client Service team with their outreach strategy to approach relevant subject matter experts
- Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint colleagues

Experience You Will Bring:

- Currently pursuing a Bachelor’s degree
- Previous internship experience
- High-level fluency in Japanese and English
- Able to work at least 3 days a week in the office (flexible for it to be full days or half days) and ideally a minimum of 24 hours each week

Skills You Will Learn:

- Project / Time Management
- Innovative / Strategic Problem Solving
- Public Speaking / Elevator Pitches
- Business acumen

What We Have:

- Flexible work arrangement
- Development opportunities through the LinkedIn Learning platform
- Casual and entrepreneurial work environment
- Social and team-building events
- Central office location in Otemachi, located near Otemachi and Tokyo stations

Interview Process:

- Meet your Guidepoint Recruiter!
- Virtual Initial Candidate Screen
- Meet the Guidepoint Teams!
- Onsite Hiring Team Interviews
- Virtual Hiring Manager Interview
- Interview Process Outcome

## About Guidepoint

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

## #LI-JL1

#LI-onsite

## About Guidepoint

## Company Overview
- **One-liner**: Guidepoint connects decision-makers with vetted subject-matter experts and AI-powered research tools to accelerate insight and drive conviction.
- **Entity Type**: Private (Bootstrapped/Profitable)
- **Headquarters**: New York City, USA
- **Founded**: 2003
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Expert Networks, Research Services, Data & Analytics
- **Target customers**: B2B; primarily serves the world’s leading investment firms, corporations, and consulting organizations (5,000+ organizations globally)
- **Mission or purpose statement**: “To constantly seek new ways to help our clients access hard-to-source knowledge.”

## Products & Services
- **Expert Network**: Connects clients with 2M+ vetted advisors across every industry and geography. Experts are sourced, screened, and scheduled in minutes via a proprietary knowledge graph.
- **Transcript Library**: A searchable library of 100,000+ expert transcripts covering 80,000+ companies, with 5,000 new transcripts added monthly. Curated by former senior investment analysts and 100% compliance-reviewed.
- **Guidepoint360 (Mobile App, APIs, MCP)**: AI-powered research platform offering Deep Research (synthesizes content into reports in ~15 minutes), AI Moderation (scales interviews with standard guides), and AskGP (source-backed answers with traceable attribution). Accessible via API or MCP for integration into client workflows.
- **Guidepoint Tracker**: Alternative data product launched in 2007.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private, profitable company)
- **Key Metric**: 2,000+ employees, 19 global offices, supporting 5,000+ organizations worldwide
- **Notable Investors/Partners**: Not publicly available (company is not venture-backed; appears bootstrapped/profitable)
- **Growth Signals**: Network grew to 2M+ advisors (up from 1M in 2021). Launched AI-powered research tools in 2025-2026. 15,000+ new experts recruited every month. 5,000+ new transcripts added monthly.

## Competitive Advantages
- **Proprietary Knowledge Graph & Scale**: 2M+ vetted experts and 100K+ transcripts create a defensible data moat that competitors cannot easily replicate.
- **Compliance-First Approach**: Led by a former senior counsel at the SEC’s Division of Enforcement; compliance is embedded into the project lifecycle, giving clients speed with confidence.
- **AI-First Innovation**: Early mover in applying AI to expert research (Deep Research, AI Moderation, MCP integration), differentiating from traditional expert networks.
- **Two Decades of Trust**: Founded in 2003, Guidepoint wrote the playbook on expert insights and has earned the trust of the world’s most discerning clients.

## Strategic Focus
- **AI & Data Transformation**: Heavily investing in AI-powered research tools (Guidepoint360, AskGP, MCP) to move beyond traditional expert calls and offer end-to-end research workflows.
- **Product Expansion**: Growing the transcript library, alternative data offerings, and self-service tools to serve clients at every stage of research.
- **Global Reach**: Maintaining and expanding 19 global offices to serve a diverse, international client base.

## Why Work Here
- **Culture**: Fast-moving, collaborative, and supportive. Employees describe a “one team” environment where cross-office collaboration is the norm. Wins are celebrated openly, and friendships that “outlast the jobs” are common.
- **Growth**: Internal mobility is encouraged and normal—employees switch teams, offices, and functions. Managers are expected to help, not block. The company supports professional development and flexible working.
- **DEI**: Diverse backgrounds, experiences, and points of view are treated as an asset. The company hires from many different places and backgrounds.
- **Work Environment**: Hybrid/office-based across 19 global locations. The work is described as meaningful, with new challenges daily.
- **Notable Perks**: Opportunities to connect across teams and regions. The company has 114 current job openings (as of search date) across Business Development and other functions.

## Sources
1. [Guidepoint Official Website](https://www.guidepoint.com/)
2. [Guidepoint About Page](https://www.guidepoint.com/company/)
3. [Guidepoint Careers Page](https://www.guidepoint.com/company/careers/)
4. [Guidepoint Greenhouse Job Board](https://job-boards.greenhouse.io/guidepoint)
5. [Guidepoint LinkedIn](https://www.linkedin.com/company/guidepoint)

## Other roles at Guidepoint

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- [Associate, Client Service (Healthcare)](https://feeny.ai/job/associate-client-service-healthcare-guidepoint-manchester-england-qws7ffze9rek) — Manchester England, United Kingdom
- [Client Service Intern](https://feeny.ai/job/client-service-intern-guidepoint-sydney-new-south-wales-szfx72pakwk0) — Sydney New South Wales, Australia
- [Client Service Intern](https://feeny.ai/job/client-service-intern-guidepoint-seoul-seoul-south-39zr721t5sd8) — Seoul Seoul South, South Korea
- [Client Success Manager - EMEA](https://feeny.ai/job/client-success-manager-emea-guidepoint-london-england-7vsj0q28j8p9) — London England, United Kingdom
- [AVP, Client Growth](https://feeny.ai/job/avp-client-growth-guidepoint-mumbai-2haft7qgxqgc) — Mumbai, India
- [Client Service Associate](https://feeny.ai/job/client-service-associate-guidepoint-seoul-seoul-south-81y456bktq73) — Seoul Seoul South, South Korea
- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-guidepoint-toronto-4sdtcagrvd1h) — Toronto, Canada
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- [Senior Credit Analyst](https://feeny.ai/job/senior-credit-analyst-guidepoint-london-england-yrbtw7c6rfzg) — London England, United Kingdom