---
title: 'Client Service Manager at Integrators services a.s.'
canonical: 'https://feeny.ai/job/client-service-manager-integrators-services-a-s-prague-8cn9670dyry5'
type: 'job'
last_seen: '2026-09-07'
---

# Client Service Manager at Integrators services a.s.

- **Company:** Integrators services a.s.
- **Location:** Prague, Czech Republic
- **Employment:** contract
- **Work type:** hybrid
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/integrators.cz/dc08c46a-be7c-45cc-a33d-8bca551c9386

## Job description

Hybrid Lokation: Prague 8, HO 50 % Languages: Fluent English and Czech, (German B2 is a plus)

Level: Senior Form of cooperation: Contraktor Start date: asap Allocation: Full-Time Allocation length: Long term

The role of the Client Service Manager is to ensure that value is achieved as anticipated from the outsourced relationships. He/ she is responsible for overall compliance of services as expressed in the Statement of Work and Service Level Agreements and for making sure that any problems with the day-to-day delivery of services provided by the service provider are minimized. This position oversees planning and forecasting of service consumption, quality of service and customer satisfaction.

Task and responsibilities:

- Account Maintenance: Handling account openings, closures and changes in Client information as well as maintaining accurate Client data in systems such as SAP
- Connectivity setup: Allowing clients to instruct and receive reporting on their accounts
- Signature Verification: Providing signature verification services for Clearstream entities
- Monitor, verify and execute incoming internal & external requests
- Verify accuracy and completeness of the requests, follow up and ensure proper execution
- Collection and storage of customer documentation
- Regular collaboration with colleagues from Headquarters located in Frankfurt and Luxembourg, aka Governance Hub
- Provide regular status to the Project

Mandatory skills and experiences:

- Strong organizational and solution-oriented skills, attention to detail
- Ability to work independently as well as in a team in a diverse international environment
- Adaptability to thrive in a fast-paced, changing environment, multi-tasking ability
- A keen interest in enhancing your skillset and your understanding of the capital markets

Optional skills: Experience with SAP systems, account maintenance and archiving tools is an advantage

- German level B2 is a plus

WEB

- title=Client Service Manager
- job=other

## About Integrators services a.s.

## Company Overview
- **One-liner**: Integrators services a.s. is a Czech IT services and software development firm specializing in system integration and process automation for the banking, telecommunications, and industrial sectors.
- **Entity Type**: Private (Share-based company — *a.s.*, literally "joint-stock company")
- **Headquarters**: Prague, Czechia
- **Founded**: 29 December 2011
- **Founders**: Not publicly available (the company is registered as a joint-stock company; early executive records indicate involvement of Michal Toman and Mgr. Kateřina Suchomelová).

## Core Business
- **Primary industry/industries**: IT Services and IT Consulting; System Integration; Custom Software Development
- **Target customers**: B2B, primarily Enterprise clients in the banking, telecommunications, and industrial sectors
- **Mission or purpose statement**: "We automate your work." The company aims to free clients from manual processes through system integration and automation, operating 24/7 without human intervention.

## Products & Services
- **Custom Application Development**: Full lifecycle development for system integration and process automation; builds and maintains applications for banking (e.g., digital banks, risk systems), telecoms, and industry. *Type: Service*
- **Application Testing**: Functional, fail-over, integration, and load testing. *Type: Service*
- **Educational Courses & Workshops**: Consultations and courses in system integration, covering basic tools, integration scenarios, and scripting. *Type: Service*
- **Service & Support (5x8 / 24x7)**: Ongoing maintenance and support for established integration solutions. *Type: Service*
- **Bodyshop / Outsourcing ICT Specialists**: Supply of integration consultants, developers, database specialists, analysts, testers, project managers, and other ICT specialists for client projects. *Type: Service*
- **Review of Existing Solutions**: Audits of current systems to identify cost savings and optimization opportunities. *Type: Service*
- **Integromat (co-creation)**: Contribution to the *Integromat* platform (now part of Make), which automates manual processes, connects applications, and transforms data continuously. *Type: Platform (co-ownership)*

## Market Standing
- **Valuation**: Not publicly available (private company, no disclosed funding rounds)
- **Key Metric**: Headcount ~51-200 employees (based on company self-reporting; LinkedIn reports 9 employees, but this appears to be a significant undercount given multiple active job postings and multiple office locations).
- **Notable Investors/Partners**: Not publicly available (private, no disclosed outside investors). The company operates independently.
- **Growth Signals**: 
    - Actively hiring with 9+ open roles listed on their careers page, including specialist engineering positions.
    - Operates out of 4 offices in Prague, indicating a distributed but concentrated presence.
    - Has a mature services offering with long-term support models (5x8/24x7).

## Competitive Advantages
- **Deep Banking & Telecom Specialization**: Unlike generalist IT consultancies, Integrators has a strong focus on the highly regulated banking and telecom sectors.
- **Modern Tech Stack**: The company uses a broad, up-to-date technology portfolio (Java, Kotlin, Spring, Kafka, Angular, React, Kubernetes, Docker, AWS, Azure, Python, Scala, Git, Prometheus, Terraform, etc.), showing they are not tied to legacy systems.
- **Process Automation Expertise**: Co-ownership of Integromat (Make) gives them unique, hands-on capability in the automation space.
- **Full Lifecycle Service**: From consultation to development, testing, deployment, and 24/7 support, they cover the entire customer need.
- **Flexibility**: Offers both project-based work and bodyshop/outsourcing, adapting to client hiring needs.

## Strategic Focus
- **Digital Banking**: Active in building new digital banks using microservices architectures (Kotlin, Spring, PostgreSQL, Kafka).
- **Risk System Modernization**: Developing new risk platforms using cloud-native microservice architectures.
- **Fintech & Trading**: Specializing in trading systems and pricing (e.g., R7 Pricing, Fixed Income Financing).
- **Automation**: Leveraging their expertise in process automation (Integromat/Make) to drive client efficiency.

## Why Work Here
- **Culture**: Described as a "friendly, expert team that collaborates effectively" with an agile, cross-functional work style. Emphasis on modern technologies and support for innovation.
- **Work Model**: **Hybrid** — typically 2-3 days onsite per week in Prague. Core hours are 9 AM–3 PM with flexible remaining hours.
- **Projects**: Work on strategic IT projects for major banks and telecoms. Opportunity to influence platform architecture on greenfield projects (e.g., new digital banks, risk systems).
- **Notable Perks**:
    - Annual discretionary financial bonuses
    - Contributions to retirement products
    - Additional week of vacation (beyond standard Czech minimum)
    - Meal allowance
    - Access to advantageous investment products
    - Opportunities for education (English courses, professional training)
    - Contribution towards a Multisport card
- **Engineering Culture**: Hands-on with modern tech (Java 17+, Kotlin, Spring Boot, Kafka, Angular/React, Kubernetes, cloud-native, Terraform, CI/CD). Two-week sprint cycles.

## Sources
1. [integrators.cz](https://integrators.cz)
2. [jobs.lever.co/integrators.cz](https://jobs.lever.co/integrators.cz)
3. [linkedin.com/company/integrators](https://linkedin.com/company/integrators)
4. [remotefirstjobs.com](https://remotefirstjobs.com/companies/integrators-services-as)
5. [jasnadata.cz](https://jasnadata.cz/company/24200034)

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