--- title: 'Client Service Project Manager at Guidepoint' canonical: 'https://feeny.ai/job/client-service-project-manager-guidepoint-new-york-wn3kv6n3zfg7' type: 'job' last_seen: '2026-10-23' --- # Client Service Project Manager at Guidepoint - **Company:** Guidepoint - **Location:** New York, NY - **Compensation:** $75k - **Posted:** 2026-10-21 - **Last confirmed live:** 2026-10-23 - **Apply:** https://job-boards.greenhouse.io/guidepoint/jobs/8868866002 ## Job description Overview: Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. By understanding each client’s specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience. As an Associate Project Manager on the Client Service team, you will manage client projects, lead execution, and work directly with a team of Associates to deliver the right expert matches for each request. This is a dynamic role that may initially emphasize expert recruiting, project execution, or a combination of both. As responsibilities grow, the role is designed to expand into broader ownership of client relationships and project delivery. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required. What You’ll Do: - Manage day-to-day client project execution and drive delivery across live project requests, ensuring a fast, high-quality client experience - Run several client requests at once, navigating shifting priorities, evolving project needs, and tight deadlines while maintaining strong execution - Provide feedback to and work directly with Associates, elevating performance through guidance on sourcing, outreach, vetting, and screening best practices - Build tailored sourcing strategies and execute targeted research, recruiting, and outreach to identify and qualify the right experts for each client request - Partner with Business Development and Relationship Management leaders to deepen client engagement, expand use of Guidepoint’s services, and build toward broader account ownership over time Experience You Will Bring: - Bachelor’s degree, with strong academic track record - Preferred minimum of 1 year of relevant experience - AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication - Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment - Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service - Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role Successful Project Managers: - Communicate confidently and professionally with clients, experts, and internal stakeholders at all levels - Manage competing priorities and tight deadlines with strong judgment, organization, and sense of urgency - Bring strong attention to detail and the ability to navigate complex client requests, communication across multiple stakeholders, and scheduling logistics with accuracy - Thrive in a fast-paced, entrepreneurial environment and adapt quickly to evolving client needs - Write clearly and concisely, organize high volumes of information effectively, and deliver a high standard of client service in high-pressure situations - Work effectively both independently and collaboratively as part of a team What We Offer: The annual base salary for this position is $75,000. In addition, this role is eligible for monthly performance-based compensation tied to project execution along with a quarterly bonus tied to the achievement of specific metrics. High-performing Associate Project Managers can earn $1,000 or more per month in additional compensation. You will also be eligible for the following benefits: - 15 days of PTO, 10 paid holidays, and sick leave - Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability - 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance - Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP) - Unlimited access to self-paced learning through LinkedIn Learning - In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays - Annual company-sponsored athletic leagues and wellness activities - Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees - Casual work environment with regular team-building events and social activities Career Trajectory: This role is designed for experienced, client-focused professionals who can balance relationship management, team leadership, and strong execution in a fast-paced, results-oriented environment. It offers a clear path for progression, including the opportunity to advance to Team Lead after approximately 2-3 years. Team Leads take on full ownership of a portfolio of client relationships, along with broader management responsibility for a team of Project Managers and Associates. For high performers, additional internal mobility opportunities may also be available across other business units at Guidepoint. About Guidepoint: Guidepoint powers end-to-end research workflows for the world’s best research teams. Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions. At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed. #LI-Recruiter# ## #LI-HYBRID / #LI-ONSITE / #LI-REMOTE Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. ## Compensation $75,000—$75,000 USD ## About Guidepoint ## Company Overview - **One-liner**: Guidepoint connects decision-makers with vetted subject-matter experts and AI-powered research tools to accelerate insight and drive conviction. - **Entity Type**: Private (Bootstrapped/Profitable) - **Headquarters**: New York City, USA - **Founded**: 2003 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Expert Networks, Research Services, Data & Analytics - **Target customers**: B2B; primarily serves the world’s leading investment firms, corporations, and consulting organizations (5,000+ organizations globally) - **Mission or purpose statement**: “To constantly seek new ways to help our clients access hard-to-source knowledge.” ## Products & Services - **Expert Network**: Connects clients with 2M+ vetted advisors across every industry and geography. Experts are sourced, screened, and scheduled in minutes via a proprietary knowledge graph. - **Transcript Library**: A searchable library of 100,000+ expert transcripts covering 80,000+ companies, with 5,000 new transcripts added monthly. Curated by former senior investment analysts and 100% compliance-reviewed. - **Guidepoint360 (Mobile App, APIs, MCP)**: AI-powered research platform offering Deep Research (synthesizes content into reports in ~15 minutes), AI Moderation (scales interviews with standard guides), and AskGP (source-backed answers with traceable attribution). Accessible via API or MCP for integration into client workflows. - **Guidepoint Tracker**: Alternative data product launched in 2007. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private, profitable company) - **Key Metric**: 2,000+ employees, 19 global offices, supporting 5,000+ organizations worldwide - **Notable Investors/Partners**: Not publicly available (company is not venture-backed; appears bootstrapped/profitable) - **Growth Signals**: Network grew to 2M+ advisors (up from 1M in 2021). Launched AI-powered research tools in 2025-2026. 15,000+ new experts recruited every month. 5,000+ new transcripts added monthly. ## Competitive Advantages - **Proprietary Knowledge Graph & Scale**: 2M+ vetted experts and 100K+ transcripts create a defensible data moat that competitors cannot easily replicate. - **Compliance-First Approach**: Led by a former senior counsel at the SEC’s Division of Enforcement; compliance is embedded into the project lifecycle, giving clients speed with confidence. - **AI-First Innovation**: Early mover in applying AI to expert research (Deep Research, AI Moderation, MCP integration), differentiating from traditional expert networks. - **Two Decades of Trust**: Founded in 2003, Guidepoint wrote the playbook on expert insights and has earned the trust of the world’s most discerning clients. ## Strategic Focus - **AI & Data Transformation**: Heavily investing in AI-powered research tools (Guidepoint360, AskGP, MCP) to move beyond traditional expert calls and offer end-to-end research workflows. - **Product Expansion**: Growing the transcript library, alternative data offerings, and self-service tools to serve clients at every stage of research. - **Global Reach**: Maintaining and expanding 19 global offices to serve a diverse, international client base. ## Why Work Here - **Culture**: Fast-moving, collaborative, and supportive. Employees describe a “one team” environment where cross-office collaboration is the norm. Wins are celebrated openly, and friendships that “outlast the jobs” are common. - **Growth**: Internal mobility is encouraged and normal—employees switch teams, offices, and functions. Managers are expected to help, not block. The company supports professional development and flexible working. - **DEI**: Diverse backgrounds, experiences, and points of view are treated as an asset. The company hires from many different places and backgrounds. - **Work Environment**: Hybrid/office-based across 19 global locations. The work is described as meaningful, with new challenges daily. - **Notable Perks**: Opportunities to connect across teams and regions. The company has 114 current job openings (as of search date) across Business Development and other functions. ## Sources 1. [Guidepoint Official Website](https://www.guidepoint.com/) 2. [Guidepoint About Page](https://www.guidepoint.com/company/) 3. [Guidepoint Careers Page](https://www.guidepoint.com/company/careers/) 4. [Guidepoint Greenhouse Job Board](https://job-boards.greenhouse.io/guidepoint) 5. 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