--- title: 'Client Services Coordinator at Club Colors' canonical: 'https://feeny.ai/job/client-services-coordinator-club-colors-hoffman-estates-ss8bvbnc7r1b' type: 'job' last_seen: '2026-09-10' --- # Client Services Coordinator at Club Colors - **Company:** Club Colors - **Location:** Hoffman Estates, IL - **Compensation:** $22–$24/hr - **Posted:** 2026-06-22 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/clubcolors/jobs/4291653009 ## Job description Who We Are: Club Colors is a premium branding solutions company committed to empowering brands in the corporate and collegiate markets. Our team drives exceptional service and innovation, helping clients make a lasting impact through branded merchandise, apparel, print, and marketing solutions. We pride ourselves on delivering high-quality results, exceptional service, and a collaborative team environment. Position Summary We are seeking a highly organized and customer-focused Client Services Coordinator to support our sales teams while ensuring projects move seamlessly from proposal to delivery. This hybrid role combines client support, product sourcing, quoting, order processing, vendor management, and project coordination. The ideal candidate thrives in a fast-paced environment, enjoys quality control and has a passion for keeping projects on track while delivering exceptional customer experiences. ## What You'll Do Client & Sales Support - Collaborate with the account team to support growth objectives and present tailored product solutions based on customer needs assessments. - Source and recommend promotional products, apparel, print materials, and branded merchandise solutions. - Prepare quotes, proposals, and product recommendations based on client needs and objectives. - Manage inbound customer inquiries and provide timely, professional support. - Maintain consistent communication with sales and internal stakeholders throughout the project lifecycle. - Support prospecting and outreach efforts with existing and prospective accounts. Project & Order Management - Process orders accurately and efficiently within company systems. - Coordinate with suppliers and vendors regarding pricing, production timelines, inventory availability, and shipping schedules. - Monitor project milestones and proactively identify potential delays or issues. - Collaborate with warehouse, production, purchasing, and sales teams to ensure timely order fulfillment. - Track project status and provide regular updates to clients and internal stakeholders. - Manage multiple projects simultaneously while maintaining attention to detail and accuracy. ## Team Collaboration & Continuous Improvement - Serve as a liaison between sales, operations, vendors, and clients to ensure alignment and successful project execution. - Assist with administrative and operational tasks that support team success. - Contribute ideas and recommendations to improve processes, efficiency, and customer experience. - Maintain a high level of responsiveness through email, phone, and messaging platforms. ## Qualifications - 1–3 years of experience in customer service, sales support, account coordination, project coordination, or a related field. - Strong organizational and time management skills with the ability to manage multiple priorities. - Excellent verbal, written, and interpersonal communication skills. - Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint). - Strong attention to detail and commitment to accuracy. - Self-motivated, resourceful, and able to work independently and collaboratively. - Experience in the promotional products, branding, marketing, or apparel industry preferred. - Project management experience is a plus. Work Environment - Full-time, in-office position located at Club Colors headquarters. - Collaborative, team-oriented environment with frequent cross-functional interaction. - Fast-paced setting requiring strong prioritization and adaptability. Club Colors Perks (In addition to uncapped commission): - Epic Company Events – Holiday Party, March Madness, Oktoberfest & State of the Union - 25% Discount at our On-Site Gym - Incredible Headquarters with regular events like karaoke, trivia nights & pop-up shops - Professional Headshots for your LinkedIn glow-up - $100 Credit to the Club Colors Store for branded gear - President’s Club Trip for top performers ## #LI-BB1 Hourly Pay Range: $22—$24 USD ## About Club Colors ## Company Overview - **One-liner**: A full-service branding solutions company that delivers branded merchandise, creative expertise, and technology to help businesses and institutions connect and grow. - **Entity Type**: Private (acquired by CID Capital in July 2007) - **Headquarters**: Hoffman Estates, Illinois, United States - **Founded**: Not publicly available (pre-2007 based on acquisition date) - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Advertising Services, Branded Merchandise, Promotional Products, Corporate Branding - **Target customers**: B2B primarily — Enterprise, Corporate, Healthcare, Collegiate, and Institutional clients - **Mission or purpose statement**: “Success is our only agenda” — the company focuses on creating inspiring brand experiences through unity, integrity, and innovation. ## Products & Services - **Branded Merchandise**: High-quality apparel, accessories, and promotional products with in-house decoration (embroidery, screen print, heat seal) - **Healthwear**: Branded scrubs, lab coats, and lifestyle apparel for clinical and non-clinical healthcare staff - **Team Uniforming**: Cohesive, customized workwear from office attire to specialized uniforms - **Spatial Branding**: Wall, window, and workspace signage and graphics to reinforce brand environments - **BrandShops & Punchout**: Online shopping experiences integrated with procurement systems (Coupa, Ariba, SAP) - **Kitting and Fulfillment**: Curated product kits and custom packaging for onboarding, appreciation, and promotions - **DesignLab**: In-house creative agency for campaign development, product design, and brand concepts - **Trade Shows & Events**: Custom booths, signage, and branded giveaways - **BRANDIQ**: Data-driven reporting platform tracking KPIs (service levels, error rates, program savings, inventory status, YOY trends) ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Annual Revenue of approximately **$12.8 million** (per LinkedIn data) - **Notable Investors/Partners**: Acquired by CID Capital (private equity); integrates with Coupa, Ariba, and SAP - **Growth Signals**: - 96 employees (+16.5% YoY, +21 people) - Over 5,000+ satisfied clients - Managing over 10 million brand impressions - Error rate of less than 1% - 99.5% efficiency rate - LinkedIn follower growth of +50.8% yearly - Presence in the Philippines in addition to U.S. headquarters ## Competitive Advantages - **Full-service ecosystem**: Combines merchandise production, creative design (DesignLab), technology platforms (BrandShops, BRANDIQ), and fulfillment under one roof - **Data-driven approach**: BRANDIQ reporting provides clients with transparent KPIs and measurable results - **Procurement integration**: Seamless integration with major procurement systems (Coupa, Ariba, SAP) reduces friction for enterprise clients - **In-house production**: Embroidery, screen print, and heat seal capabilities allow for quality control and speed - **Scale with precision**: Handles over 10 million brand impressions with a less than 1% error rate ## Strategic Focus - **Technology integration**: Emphasizing digital platforms and analytics to streamline the branding process - **Client partnerships**: Focus on long-term relationships through QBRs and transparent reporting - **Healthcare vertical**: Growing Healthwear segment targeting hospitals and healthcare systems - **Enterprise punchout**: Deepening integrations with procurement systems to capture B2B spend - **Efficiency and value**: Positioning as a cost-effective, high-quality alternative in the branded merchandise space ## Why Work Here - **Culture**: Described as driven by “unity, integrity, and innovation” with a “relentless pursuit of excellence” - **Growth**: Company is actively growing headcount (+16.5% YoY) with 4 active job postings at time of research - **Work Environment**: On-site roles based in Hoffman Estates, IL; includes warehouse, production, and office positions - **Salary Ranges (per LinkedIn)**: - Inside Sales Account Manager: ~$63,473/year - Campus Representative: ~$44,899/year - Shipper: ~$40,347/year - **Employer Rating**: 3.1/5.0 (66 reviews) — Work-Life: 3.4, Culture: 3.2, Career: 3.2, Compensation: 3.1 - **Departments Hiring**: Sales, Operations (Warehouse, Embroidery, Screen Print), Administration, Marketing - **Notable**: Offers creative trade work opportunities (embroidery, screen printing) for those interested in hands-on production roles ## Sources 1. [clubcolors.com](https://www.clubcolors.com/) 2. [clubcolors.com/careers](https://www.clubcolors.com/careers) 3. [Greenhouse Job Board](http://job-boards.greenhouse.io/clubcolors) 4. [clubcolors.com/about](https://www.clubcolors.com/about) 5. [LinkedIn](https://www.linkedin.com/company/clubcolorsbrands) ## Other roles at Club Colors - [Production Finishing Associate](https://feeny.ai/job/production-finishing-associate-club-colors-hoffman-estates-xqhrxhsg62ch) — Hoffman Estates, IL - [Brand Coordinator / Sales Support](https://feeny.ai/job/brand-coordinator-sales-support-club-colors-hoffman-estates-z13sqt6czg1w) — Hoffman Estates, IL - [Warehouse Associate](https://feeny.ai/job/warehouse-associate-club-colors-hoffman-estates-162c4xyfqtzm) — Hoffman Estates, IL - [Screen Print Operator](https://feeny.ai/job/screen-print-operator-club-colors-hoffman-estates-qmabsmfme755) — Hoffman Estates, IL - [Embroidery Machine Operator](https://feeny.ai/job/embroidery-machine-operator-club-colors-hoffman-estates-q732p117m527) — Hoffman Estates, IL - [Campus Development Representative](https://feeny.ai/job/campus-development-representative-club-colors-hoffman-estates-rq7hb2ptygh7) — Hoffman Estates, IL - [Client Project & Order Coordinator](https://feeny.ai/job/client-project-order-coordinator-club-colors-hoffman-estates-n5abqz657cmy) — Hoffman Estates, IL - [Client Services Coordinator](https://feeny.ai/job/client-services-coordinator-partnerize-newcastle-upon-tyne-gprzh7svxsag) — Newcastle Upon Tyne, United Kingdom