--- title: 'Client Strategist at PeopleGrove' canonical: 'https://feeny.ai/job/client-strategist-peoplegrove-remote-gxycfrk1efbw' type: 'job' last_seen: '2026-09-07' --- # Client Strategist at PeopleGrove - **Company:** PeopleGrove - **Location:** Remote - **Compensation:** $95k–$115k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-14 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/peoplegrove/25d3e9ac-2048-4d4f-82ca-6166ccc405a8 ## Job description Client Strategist Location: Remote | Type: Full-Time | Team: Client Success PeopleGrove is seeking a driven and dynamic Client Strategist to champion our higher education partners using our cutting-edge product suite. If you thrive in fast-paced environments, have a passion for helping others succeed, and love turning complex challenges into meaningful outcomes, this role is for you! ## About the Role The Client Strategist owns the long-term partnership between PeopleGrove and a portfolio of institutions, mostly based in higher education. You set the strategic direction for each account — aligning the institution's goals with their PeopleGrove platform, setting targets, and checking in on progress. You lead a team of Engagement Managers who carry that strategy forward with clients day to day, and you're accountable for renewal outcomes across your portfolio. This position requires approximately 35 – 40% travel. ## What You'll Do Strategic Planning & Account Direction - Lead annual strategy sessions with institutional stakeholders to align campus goals with their PeopleGrove platform. - Set clear targets and give direction on platform usage based on each institution's priorities. - Map platform capabilities to the institution's broader student success, advancement, or enrollment goals. - Check in on progress against strategic targets and adjust the plan as institutional priorities change. - Identify opportunities to expand platform usage in ways that support the institution's goals. - Balance one-to-one strategic guidance with one-to-many programming. - Shape the direction of client-facing events, including webinars, conferences, campus visits and PeopleGrove hosted events. Identify opportunities to plan, organize and attend the ones that matter most to the portfolio. - Serve as the voice of the collective client inside PeopleGrove, sharing and providing feedback with CS Leadership, Product and Engineering. Renewal Management - Own the renewal strategy for your portfolio, including forecasting, timing, and negotiation. - Identify risk metrics and monitor account health; work with your Engagement Manager team to identify and intervene early on accounts at risk. - Identify up- and cross-sell opportunities to tee up to New Sales team. Client Relationships & Advocacy - Serve as the senior point of contact for institutional leadership within your portfolio. - Represent your clients' priorities internally, working with Product, Support, and Sales to close gaps and inform the roadmap. - Build a network of institutional champions who can speak to the value of the PeopleGrove partnership. ## Team Leadership - Manage and coach a team of Engagement Managers, setting priorities and reviewing progress against adoption goals. Support Engagement Mangers in building and  implementing a scalable engagement strategy for portfolio of clients. - Run regular one-on-ones and support the professional growth of your team. - Help onboard and train new Engagement Managers as the team grows. Metrics & Reporting - Track monthly gross and net retention rates, logo retention, account health, and adoption metrics across your portfolio. - Report on portfolio performance and flag risk early enough to act on it. - Use data to decide where your team should focus its engagement efforts. ## Who You Are ## Experience - 6+ years in client success, account management, or a related role in higher education or SaaS, including experience leading or mentoring a team. - Track record of managing renewals and account growth for institutional or enterprise clients. - Experience with customer success or CRM platforms such as ChurnZero and Salesforce. ## Skills - Strong strategic and consultative skills, comfortable setting direction with senior stakeholders at a college or university. - Clear communicator, in writing and in front of a room. - Data-driven approach to tracking account health and identifying risk. - Comfortable managing multiple institutional relationships and competing priorities at once. Education - Bachelor's degree in a related field; advanced degree a plus. - Background in higher education, SaaS, or both preferred. ## Perks & Benefits - Competitive salary + annual bonus - Flexible PTO and hybrid/remote work options - Full medical, dental, and vision coverage - 401K with generous company match + financial planning - Company-paid life and disability insurance - Collaborative and purpose-driven culture ## About us As the trusted leader in student and alumni lifecycle engagement, clinical and non-clinical experiential education and career readiness, PeopleGrove+CORE Higher Education Group helps colleges and universities drive real outcomes. With a combined focus on meaningful engagement and simplifying the complexities of clinical and non-clinical experiential learning, the company partners with institutions to prepare students for career success and beyond. Leveraging over 16 years of industry leadership and a dedicated team of over 100 professionals, PeopleGrove+CORE offers innovative software solutions to scale and optimize a wide range of programs. This includes mentorship, career readiness, competency tracking, and seamless student placement and progress monitoring in clinical settings. The platform is designed to meet the demands of programs of all sizes, from those with ten students to tens of thousands. At the center of our mission is the belief that career success is built on meaningful experiences and human connection. By pairing AI-powered tools with high-touch engagement, they empower institutions to personalize, streamline, and scale their efforts. This creates lasting value for students, alumni, and the communities they serve by anchoring the student journey in the power of experience, connection, and support. ## About PeopleGrove ## Company Overview - **One-liner**: PeopleGrove is a Career Access Platform that partners with universities to provide mentorship, networking, career exploration, and experiential learning tools, helping students build social capital and succeed in their careers. - **Entity Type**: Private (backed by The Riverside Company; acquired CORE Higher Education Group in 2024) - **Headquarters**: Warwick, Rhode Island, USA (post-merger); also has offices in San Francisco, Wilmington, and Arlington, with remote employees in India, Canada, Ireland, and Germany - **Founded**: 2015 - **Founders**: Not publicly disclosed ## Core Business - **Primary industry**: Education technology (EdTech) – higher education software - **Target customers**: B2B – colleges, universities, and academic programs (500+ institutional partners, 750+ unique programs supported) - **Mission statement**: “To drive outcomes through meaningful engagement & experiential education by empowering colleges and universities to deliver value, prove impact, and ensure institutional effectiveness across the student and alumni lifecycle.” ## Products & Services PeopleGrove offers a unified product suite that covers the entire learner lifecycle, from enrollment to alumni engagement: - **PeopleGrove Platform (Career Access Platform)**: AI-powered smart career network that recommends Mentorship, Networking, Career Exploration, and Job Connections. Designed to help students (especially those without existing networks) build social capital. - **CORE Product Suite (formerly CORE Higher Education Group)**: Tools for managing clinical and non-clinical experiential education, including scheduling, tracking, compliance, and accreditation reporting. Widely used by nursing, pharmacy, health sciences, and other programs. - **Enrollment Yield Solutions**: Personalized engagement to boost enrollment and reduce summer melt. - **Student Retention Tools**: Scalable academic and emotional support resources. - **Alumni Engagement Platform**: Grow alumni participation and strengthen donor pipelines. - **Mentorship & Career Readiness**: Connect students with alumni and industry mentors using AI matching. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metrics**: - **Annual Revenue**: $3.8M (pre-merger figure per LinkedIn; likely higher after integration) - **Total Funding**: $13.6M (across 6 funding rounds) - **Users**: 20+ million users across the country - **Institutional Partners**: 500+ (including 60% of US News Top 100 Universities) - **User Retention**: 96% retention rate, 5/5 average rating from user interactions - **Headcount**: ~250 employees (post-merger); 43.1% YoY growth (pre-merger) - **Notable Investors / Partners**: The Riverside Company (portfolio company) - **Growth Signals**: Merged with CORE Higher Education Group in 2024 and rebranded as one company; launched a unified website and product suite; expanded into clinical program management across 98% of key US clinical programs. ## Competitive Advantages - **Comprehensive lifecycle coverage**: The only platform that spans enrollment, student success, experiential learning, career readiness, alumni engagement, and mentorship in one integrated suite. - **Deep clinical education focus**: 98% of key clinical programs in the US use PeopleGrove/CORE – a strong moat in the healthcare education vertical. - **AI + human connection**: AI-powered matching and automation reduce administrative burden while maintaining the human element of mentorship and networking. - **High user satisfaction**: 96% retention rate and 5/5 average rating indicate strong product-market fit and user love. - **Private equity backing**: Riverside Company provides capital and strategic support for aggressive growth. ## Strategic Focus - **Integration and unification**: Combining the best of PeopleGrove and CORE into a single platform with deeper cross-product workflows. - **Accreditation and outcomes**: Helping institutions prove program effectiveness, meet accreditation standards, and improve student preparedness. - **Expanding into new academic programs**: Leveraging the clinical vertical to move into behavioral sciences, education, and other health sciences. - **AI-driven efficiency**: Continuing to invest in AI to automate scheduling, compliance, and matching, saving institutions time (e.g., 10 hours saved per week reported by users). ## Why Work Here - **Remote-first culture**: Work from anywhere in the US or India; flexible PTO and generous leave policies. - **Comprehensive benefits**: Premium healthcare (medical, dental, vision in the US), 401K, retirement plan, wellness benefits (Headspace, Gympass, Ginger, Omada), Employee Assistance Program. - **Travel and bonding**: Opportunities for team offsites and company-wide gatherings. - **Culture**: “Curiosity is rewarded and the unknown is embraced” – emphasis on growth, learning, and mission-driven work in education. - **Employee ratings**: 4.2/5 on LinkedIn (34 reviews), with high work-life balance (4.5), compensation (4.0), culture (4.0), and career growth (3.9). - **Impact**: Directly helps institutions drive enrollment, student success, and alumni impact – meaningful work for those passionate about education. ## Sources 1. [peoplegrove.com – Careers page](https://www.peoplegrove.com/about/careers/) 2. [peoplegrove.com – Main site](https://www.peoplegrove.com/) 3. [builtin.com – Company profile](https://builtin.com/company/peoplegrove) 4. [linkedin.com – PeopleGrove company page](https://linkedin.com/company/peoplegrove) 5. [businesswire.com – Merger announcement](https://www.businesswire.com/news/home/20251216671056/en/PeopleGrove-and-CORE-Higher-Education-Group-Rebrand-as-One-Company-Launch-Unified-Website-and-Product-Suite) ## Other roles at PeopleGrove - [Corporate Controller](https://feeny.ai/job/corporate-controller-peoplegrove-remote-nnpyjw3sahv2) - [Engagement Manager](https://feeny.ai/job/engagement-manager-peoplegrove-remote-jxhmgj06zamr) - [Contract & Billing Operations Manager](https://feeny.ai/job/contract-billing-operations-manager-peoplegrove-remote-157fb5ny9b4m) - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-peoplegrove-remote-x7dhqdv8gsw6) - [Lead Product Manager](https://feeny.ai/job/lead-product-manager-peoplegrove-remote-8rx6vx7perq7) - [Product Operations Manager](https://feeny.ai/job/product-operations-manager-peoplegrove-remote-9ez9md4qms0n) - [Implementation Manager](https://feeny.ai/job/implementation-manager-peoplegrove-remote-dw6f3dztzxe9) - [Product Success Specialist (Remote)](https://feeny.ai/job/product-success-specialist-remote-peoplegrove-mumbai-523q8r38q89d) — Mumbai, India - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-peoplegrove-remote-e7zkky7dy5xy) - [Client Success Manager](https://feeny.ai/job/client-success-manager-peoplegrove-remote-zptdcb7267qg)