---
title: 'Client Strategy Associate at PHIL'
canonical: 'https://feeny.ai/job/client-strategy-associate-phil-remote-xb34xx4q8bmv'
type: 'job'
last_seen: '2026-09-06'
---

# Client Strategy Associate at PHIL

- **Company:** PHIL
- **Location:** Remote
- **Compensation:** $100k–$140k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-06
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/phil/a7f3b734-feed-4013-8d9a-dd016bc180f7

## Job description

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is transforming the way prescriptions are accessed and delivered. Our platform interfaces between doctors, pharmacies, and patients to streamline the complex and archaic prescription fulfillment process.

PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. By connecting patients, prescribers, pharmacies, and manufacturers, we enable easy and affordable access to medication. Through digital stakeholder experiences, patient access services, market access solutions, and innovative distribution models, pharmaceutical manufacturers can improve therapy accessibility, leading to better patient adherence and long-term treatment success. As a result, manufacturers can focus on advancing new therapies while improving patient outcomes.

At PHIL, our team is made up of mission-driven, analytical, and passionate individuals from diverse backgrounds, all dedicated to building an innovative healthcare platform centered on patient experience and well-being. Ready to make a difference? Keep reading!

Position Overview

PHIL is seeking a talented and driven Client Strategy Associate to support the success of pharmaceutical manufacturer programs on our platform. This role will focus on managing day-to-day client engagement, leveraging data and strategic analysis to drive program performance and value, supporting new program launches, and developing recommendations that help clients optimize their programs over time. You will collaborate cross-functionally with internal teams and external partners to help clients get the most out of their programs.

## Responsibilities

- Support client engagement & program success – Help develop and execute plans to ensure successful program launches while supporting ongoing program optimization and long-term client success. Track key milestones, proactively identify risks, and help drive successful client outcomes.
- Program coordination & client support – Work closely with clients to support day-to-day needs, helping translate client goals into actionable next steps for PHIL.
- Performance analysis & reporting – Analyze program performance against key success metrics, build reporting and dashboards, identify trends and opportunities, and develop actionable recommendations that help clients and internal teams optimize program performance.
- Strategic insight generation – Identify opportunities to optimize program rules, prescriber engagement, and patient experiences through rigorous analysis and a strong understanding of client objectives, program performance, and therapeutic area dynamics.
- Client relationship management – Serve as a trusted day-to-day point of contact for clients, supporting discussions on program performance, goal alignment, and areas for improvement.
- Stakeholder collaboration & problem-solving – Partner with internal teams (client success, product, operations) and external client contacts to resolve issues, escalating and diplomatically navigating pushback as needed.
- Data quality & process improvement – Help ensure the quality, integrity, and accessibility of program data while identifying opportunities to improve reporting, tooling, operational processes, and overall efficiency.

## Qualifications

- Bachelor's degree in Business, Healthcare Management, Finance, Economics, Statistics, or a related field (or equivalent experience).
- 3–7 years of experience in a client-facing, consulting, analytics, business strategy, or startup operations role; ideally within healthcare, life sciences, or pharmaceutical environments.
- Strong analytical skills with high attention to detail; proficiency with business intelligence and data visualization tools (e.g., Looker, Tableau, Power BI, or similar) preferred.
- Data-driven mindset, comfortable turning data into clear, actionable insights for both clients and internal teams.
- A scrappy, resourceful problem solver who's comfortable with ambiguity and can find a path forward without a well-worn playbook.
- Proven ability to drive results, both through direct execution and by influencing cross-functional partners.
- Excellent communication skills, with the ability to build relationships with clients and align internal and external stakeholders around shared goals.

## Benefits

- Ground-floor opportunity with one of the fastest-growing startups in health-tech.
- Fully remote working environment available in the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV
- Competitive compensation (commensurate with experience).
- Full benefits, including medical, dental, and vision.
- 401(k) contribution opportunity.

PHIL Inc. is an equal-opportunity employer.

## About PHIL

## Company Overview
- **One-liner**: PHIL is a healthcare technology company that provides a digital hub and direct-to-patient platform to help pharmaceutical manufacturers streamline medication access, improve affordability, and enhance patient outcomes.
- **Entity Type**: Private (Debt-financed; total raised $186.1M)
- **Headquarters**: Scottsdale, Arizona, United States
- **Founded**: 2015
- **Founders**: Deepak Thomas (CEO) and Puran Singh (Co-Founder, Vice President Engineering)

## Core Business
- **Primary industry**: Healthcare technology (health IT for pharma)
- **Target customers**: B2B – primarily pharmaceutical manufacturers; also serves patients and healthcare providers through the platform
- **Mission statement**: “We’re on a mission to simplify medication access for all.”

## Products & Services
- **Prior Authorization & Coverage**: AI-powered tools to streamline prior authorization workflows, including 1-click PA submissions, copay support, and financial assistance.
- **Digital Patient Engagement**: A branded, end-to-end digital experience for patients – from intake and routing to dispensing and refill reminders – designed to drive adherence and satisfaction.
- **Integrated Dispense Network & Wholesale**: A nationwide pharmacy network offering commercial and cash dispensing, fast fulfillment, free shipping, and refill reminders.
- **Data & Insights Platform**: Advanced analytics, AI-powered workflows, and a dedicated Client Insights team to surface opportunities for improving patient outcomes and brand performance.
- **PHILRx Portal**: Patient-facing and provider-facing portals for prescription access, tracking, and management.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Financial Metric**: Total funding of $186.1M (including a $60M debt round closed April 21, 2026).
- **Notable Investors**: K2 HealthVentures, Warburg Pincus, Uncork Capital, Crosslink Capital, GreatPoint Ventures, and 17+ others.
- **Growth Signals**:
  - 20x growth in cash dispenses in 2025.
  - Expanded nationwide dispensing network – licensed in all 50 states – serving over 1 million patients annually.
  - Key performance outcomes: 42% reduction in time to fill, 36% decrease in abandonment, 77% refill rate, 86% dispensed rate among enrolled patients.
  - Headcount of ~202 employees (as of most recent data).

## Competitive Advantages
- **End-to-End Platform**: A single digital hub covering prior authorization, patient engagement, dispensing, and analytics – reducing fragmentation.
- **AI-Powered Workflows**: Automated prior authorizations, data insights, and program optimization that improve speed and accuracy.
- **Integrated Dispense Network**: Proprietary nationwide network with both commercial and cash capabilities, enabling faster fulfillment and lower costs.
- **Proven Outcomes**: Documented improvements in patient starts, coverage, and adherence (e.g., 92% enrollment rate, 74% pull‑through rate, +18pt payer behavior improvement).

## Strategic Focus
- **Scaling Direct-to-Patient (DTP) Fulfillment**: Investing in state‑of‑the‑art cash dispensing capabilities to meet explosive demand (20x growth in 2025) and support all‑time‑high prescription volumes.
- **Building Commercial Advantage**: Using advanced data, AI, and dedicated client insights to help pharma brands optimize access programs and improve commercial performance.
- **Expanding the Network**: Growing the pharmacy and wholesale network to ensure nationwide coverage and capacity for future scale.

## Why Work Here
- **Mission‑Driven Environment**: Opportunity to directly improve patient access to medications and reduce healthcare costs.
- **High‑Growth Trajectory**: Rapidly expanding company (3x+ revenue growth, 20x cash dispense growth) with significant investment and scale.
- **Technology‑Forward**: Work with AI, data analytics, and modern digital health infrastructure.
- **Location**: Corporate headquarters in Scottsdale, AZ (the office is at 14500 N Northsight Blvd, Suite 307). The company appears to be office‑based, though specific remote/hybrid policies are not publicly stated.
- **Culture**: Leadership team includes experienced executives from healthcare, technology, and operations. Company surveys show high patient and partner satisfaction (“industry‑leading satisfaction scores”).

## Sources
1. [phil.us](https://phil.us/)
2. [phil.us/careers](https://phil.us/careers/)
3. [phil.us/leadership](https://phil.us/leadership/)
4. [cbinsights.com (Phil profile)](https://www.cbinsights.com/company/phil)
5. [businesswire.com (Debt round & cash dispense investment)](https://www.businesswire.com/news/home/20260421670832/en/)

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