---
title: 'Client Strategy Manager at Higharc'
canonical: 'https://feeny.ai/job/client-strategy-manager-higharc-austin-mvwhpwpqbjd2'
type: 'job'
last_seen: '2026-11-10'
---

# Client Strategy Manager at Higharc

- **Company:** Higharc
- **Location:** Austin, TX
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-05-28
- **Last confirmed live:** 2026-11-10
- **Apply:** https://jobs.ashbyhq.com/Higharc/af2d4106-9e51-436e-9dba-a23696e96eae

## Job description

## About Us

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised over $175M with support from top-notch venture capital firms and more than 18 strategic investors: industry leaders in construction, building products manufacturing, and distribution.

Higharc is seeking a Client Strategy Manager to own the adoption strategy for your book of business. Reporting to the Senior Manager of Client Strategy, you'll lead customers from cross-departmental alignment through implementation, launch, measurable adoption, and long-term value realization.

## What You'll Do

This is not a high-volume SaaS account management role. You'll own a small number of complex enterprise homebuilders and help them adopt Higharc in ways that materially change how their business operates. Adoption here isn't about usage, it's about changing how builders work. You'll partner with a dedicated Project Manager who owns project plans, reporting, documentation, and system hygiene. With that discipline in place, you focus on customer outcomes, executive alignment, adoption strategy, change management, and account health. Expect to:

- Own adoption outcomes from post-sale alignment through launch, rollout, value realization, and long-term account health.
- Lead executive conversations on your own around business goals, adoption milestones, risks, tradeoffs, and value.
- Guide clients beyond recreating legacy workflows toward new workflows, decision rights, and the adoption behaviors required to realize value.
- Orchestrate internal teams across Implementation, Solutions, Product, Engineering, Support, and Sales to keep outcomes moving.
- Diagnose adoption risk early, align stakeholders, and restore momentum when programs stall.
- Translate patterns in client friction into structured product, implementation, and account intelligence.

## About You

You're a strategic client relationship owner who can multithread through messy, high-stakes operational change. You're comfortable standing on your own with senior stakeholders, you know when to pull in executive support from Higharc, and you can tell a clear story about where a customer is, where they need to go, what's at risk, and what decisions move them forward. You bring curiosity and horsepower to quickly understand how builders operate across Architecture, Purchasing, Sales, and Operations. You're highly self-directed: you investigate ambiguity, form a point of view, and move work forward without close management. You have:

- 5+ years in client success, implementation leadership, enterprise account management, consulting, solutions, or program leadership, with direct ownership of complex, high-value customers or transformation programs
- Strong executive communication skills and the ability to independently influence senior customer stakeholders
- Experience in residential homebuilding, construction technology, AEC, manufacturing, ERP, or other operationally complex industries
- Excellent judgment in diagnosing customer risk, adoption friction, stakeholder misalignment, and organizational blockers
- Strong consultative and cross-functional leadership instincts — you can challenge customers respectfully when legacy assumptions limit value, and lead across implementation, product, engineering, sales, support, and executive teams
- Comfort using data, customer health signals, and AI-enabled tools to understand account health and adoption progress
- The ability to synthesize project details into an accurate account narrative without owning every administrative detail
- Willingness to travel 25%, with occasional fluctuations during customer launch periods

Working at Higharc Remote work and travel: Our company is entirely remote, and has been since we were founded in 2018. Remote work means more time with family, less time commuting, and the flexibility to blend work and life. We value in-person collaboration and asynchronous deep-work time, which is why we schedule regular team meet-ups in our hubs across the US and, depending on the role, prioritize hiring in those hubs. If your role requires frequent travel beyond pre-scheduled team meet ups, we will represent that to the best of our ability as early as possible in the interview process. Compensation and benefits: Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company. We provide comprehensive medical, dental, and vision coverage, with flexible PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. We also provide a stipend to create the ideal home office and support ongoing L&D.

Please note: we are seeing an uptick of fraudulent recruiting activity claiming to be associated with Higharc. All communication and outreach from our in-house team will come from an @higharc.com email address.

## About Higharc

## Company Overview
- **One-liner**: Higharc provides an AI-powered, connected homebuilding cloud platform that automates design, sales, estimating, and construction processes for homebuilders.
- **Entity Type**: Private (VC-backed, $78M+ total funding)
- **Headquarters**: Durham, North Carolina, USA (with additional offices in Atlanta, GA and San Francisco, CA)
- **Founded**: 2018
- **Founders**: Marc Minor (CEO), Michael Bergin (Co-founder, Chief R&D), Peter Boyer (Co-founder, CTO Emeritus), Thomas Holt (Co-founder, VP of Visualization)

## Core Business
- **Primary industry**: Homebuilding technology / Construction software / AI for architecture & engineering
- **Target customers**: B2B – residential homebuilders, from large production builders to smaller regional builders
- **Mission statement**: “Help builders create better homes and communities, more affordably.” [higharc.com/company/about](https://www.higharc.com/company/about)

## Products & Services
- **Higharc Homebuilding Cloud (SaaS platform)**: An end-to-end platform that replaces disconnected legacy tools. Core capabilities include AI-driven home design (generative design), automated configuration of market-proven plans, generation of lot-specific estimates and permit-ready construction documents, and creation of 3D shoppable visuals for sales and marketing. Every change in design or buyer selection automatically propagates to estimates, documents, and marketing assets. [higharc.com](https://www.higharc.com/)
- **Higharc AI (announced Feb 2025)**: Production-ready generative AI for faster home design and development, enabling builders to create new plans and variants from scratch. [higharc.com/company/about](https://www.higharc.com/company/about)
- **MarkSystems integration (Feb 2026)**: A jointly developed integration with MarkSystems (ECI Software Solutions) that unifies product design, configuration, estimating, and construction management into a single workflow. [higharc.com/company/about](https://www.higharc.com/company/about)

## Market Standing
- **Valuation**: Not publicly disclosed (private company)
- **Key Metric**: Total funding raised – $78M (as stated on company site; LinkedIn reports $80M). Announced milestones include a $21M Series A (2021, led by Spark Capital) and a $53M Series B (Feb 2024). [higharc.com/company/about](https://www.higharc.com/company/about) | [linkedin.com/company/higharc](https://www.linkedin.com/company/higharc)
- **Annual Revenue**: Not publicly available; LinkedIn estimates $3.1M (unverified, use with caution). [linkedin.com/company/higharc](https://www.linkedin.com/company/higharc)
- **Employee Count**: ~155 (as of mid-2026, up 64% YoY according to LinkedIn) [linkedin.com/company/higharc](https://www.linkedin.com/company/higharc)
- **Notable Investors & Partners**: Spark Capital, SE Ventures (Schneider Electric), Home Depot Ventures, Fifth Wall, Ferguson, Suffolk Technologies, Starwood Capital, Standard Investments, PSP Partners, Carl Bass (former Autodesk CEO), Scott Belsky (CPO of Adobe), Wayne Chang (Built Technologies founder), GAF, RXR. [higharc.com/company/about](https://www.higharc.com/company/about)
- **Growth Signals**:
  - Named **#28 Fastest-growing Company in North America** on Deloitte’s 2025 Technology Fast 500. [higharc.com/company/about](https://www.higharc.com/company/about)
  - Selected for **Fast Company’s 2024 Best Workplaces for Innovators**. [higharc.com/company/about](https://www.higharc.com/company/about)
  - Strong headcount growth (+64% YoY) and increasing LinkedIn follower count (+45% yearly). [linkedin.com/company/higharc](https://www.linkedin.com/company/higharc)
  - Strategic partnerships with ECI Software Solutions and MarkSystems, expanding integration ecosystem. [higharc.com/company/about](https://www.higharc.com/company/about)

## Competitive Advantages
- **End-to-end platform**: The only solution that connects design, sales, estimating, and construction in a single cloud – reduces friction between phases and replaces multiple outdated tools.
- **Generative AI expertise**: Founding team led design automation at Autodesk, launched 3D printing companies (Carbon, Desktop Metal), and built AAA games – bringing deep generative design and AI capabilities to homebuilding.
- **Industry-backing**: Major homebuilding investors (Home Depot, Ferguson, Starwood Capital, etc.) provide domain credibility and distribution channels.
- **Proven ROI**: Customers report up to 50% increase in margins, 75% faster product development, and 15% decrease in time to open new communities. [higharc.com](https://www.higharc.com/)

## Strategic Focus
- **Continue expanding AI capabilities** (new generative AI features announced Feb 2025)
- **Deepen integrations** with construction management and ERP systems (e.g., MarkSystems/ECI partnership)
- **Scale customer base** among U.S. homebuilders, leveraging strong investor network and partner channels
- **Grow headcount** across engineering, sales, and customer success (29+ open positions as of mid-2026) [jobs.ashbyhq.com/higharc](https://jobs.ashbyhq.com/higharc)

## Why Work Here
- **Remote-first culture**: Higharc operates as a remote-first company, with flexibility for employees across the U.S. and several other countries. [higharc.com/company/careers](https://www.higharc.com/company/careers)
- **Benefits**:
  - Flexible PTO (unlimited) and generous holiday schedule
  - Comprehensive health, dental, and vision insurance (90% of premiums covered)
  - Paid parental leave
  - Modern equipment and tools provided
  - Company retreats and team-building events
  - Competitive compensation packages [higharc.com/company/careers](https://www.higharc.com/company/careers)
- **Engineering culture**: Team includes veterans from Autodesk, AAA gaming studios, and 3D printing – a strong emphasis on innovation, AI, and product quality.
- **Growth trajectory**: Fast-growing (Deloitte Fast 500, large headcount increase) offers opportunities for career advancement in a high-impact role.

## Sources
1. [higharc.com](https://www.higharc.com/) – Company homepage, product overview, and ROI stats
2. [higharc.com/company/about](https://www.higharc.com/company/about) – Founding story, investors, partners, news events, mission
3. [higharc.com/company/careers](https://www.higharc.com/company/careers) – Careers page with benefits, culture, values, open positions
4. [jobs.ashbyhq.com/higharc](https://jobs.ashbyhq.com/higharc) – Full list of open jobs (Ashby)
5. [linkedin.com/company/higharc](https://www.linkedin.com/company/higharc) – LinkedIn company page (headcount, revenue estimate, growth metrics)

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