--- title: 'Client Success Manager at Brave' canonical: 'https://feeny.ai/job/client-success-manager-brave-united-states-p9zmnwc8hq6z' type: 'job' last_seen: '2026-11-09' --- # Client Success Manager at Brave - **Company:** Brave - **Location:** United States - **Posted:** 2026-02-23 - **Last confirmed live:** 2026-11-09 - **Apply:** https://job-boards.greenhouse.io/brave/jobs/7648003 ## Job description ## About Brave Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a truly independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just getting started. Already 110+ million people have switched to Brave for a faster, more private web. Millions more switch every month. The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us! Summary Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave's growing client base. Some of the job responsibilities include: - Build and maintain long term client relationships through excellent customer service. - Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment. - Advise clients on campaign strategy and best practices. - Communicate campaign performance insights with clients by generating and delivering regular reports. - Lead client calls with strong presentation skills to showcase campaign performance and Brave's value. - Own internal communications regarding campaign objectives, performance, status, and client needs. ## Requirements - Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment. - Self-motivated and able to thrive in a results-driven environment. - Bachelor’s degree in marketing, business administration, or relevant field. - 2+ years of experience in account management, campaign development, or similar role (mandatory). - Excellent communication skills. - Ability to multitask and manage multiple client accounts simultaneously. - Proven track record of delivering client solutions and meeting sales goals - Strong attention to detail. - Excellent listening, negotiation, and presentation skills. Working at Brave - Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech. - Highly competitive salaries & benefits, and generous home-office stipends. - Fully remote team (no office, no commute). - Welcoming, humble, ridiculously smart teammates, and a truly flat org structure. - Opportunity to get in early at a hyper-growth company, and revolutionize the web. - Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript? Salary is $75,000.00 to $85,000.00 plus bonus Check us out [LinkedIn](https://www.linkedin.com/company/brave-software/mycompany/) |[Glassdoor](https://www.glassdoor.com/Overview/Working-at-Brave-EI_IE2159279.11,16.htm) |[brave.com](https://brave.com/) ## About Brave ## Company Overview - **One-liner**: Brave develops a privacy-first web browser and independent search engine that blocks ads and trackers by default, while offering a suite of tools including AI, VPN, crypto wallet, and an advertising platform. - **Entity Type**: Private (funding details not publicly disclosed) - **Headquarters**: San Francisco, California, USA (with an additional office in London, UK) - **Founded**: 2015 - **Founders**: Brendan Eich (creator of JavaScript, co-founder of Mozilla) and Brian Bondy (formerly of Khan Academy and Mozilla) ## Core Business - **Primary industry**: Internet software – privacy-focused browser, search engine, and advertising. - **Target customers**: B2C (consumers seeking private browsing) and B2B (advertisers through Brave Ads, developers via the Brave Search API). - **Mission**: “To build a user-first Web” – countering Big Tech’s data exploitation by giving users privacy, speed, and independence. ## Products & Services - **Brave Browser**: A Chromium-based desktop and mobile browser that blocks invasive ads, trackers, cross-site cookies, fingerprinting, and more by default. Available on Android, iOS, Linux, macOS, and Windows. - **Brave Search**: An independent search engine powered by its own web index – one of only three global-scale indexes outside of Big Tech. Includes AI-powered answers (Summarizer) and a conversational interface (Ask Brave). - **Brave Search API**: A publicly available API that provides real-time, independent search data for AI applications and other search tools. Used by Cohere, Mistral, Perplexity, You.com, and others. - **Brave Ads**: A private advertising network that offers high ROI for advertisers while respecting user privacy. Users can opt in to view ads and earn Basic Attention Token (BAT). - **Brave Leo**: An AI assistant built directly into the browser. Can answer questions, summarize pages, generate content, translate, write code, and more. Supports multiple models including Anthropic’s Claude and Meta’s Llama. - **Brave Wallet**: A browser-native, multi-chain crypto wallet for NFTs, DApps, and DeFi, with low fiat-to-crypto fees. - **Brave VPN**: A secure, built-in VPN that hides IP address and masks location. - **Brave Talk**: Browser-based encrypted video calling (peer-to-peer). - **Brave Rewards / BAT**: Users earn Basic Attention Tokens for viewing privacy-respecting ads, and can use them to support content creators. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Over 100 million monthly active users (MAU) worldwide, 42 million daily active users (DAU), and 1.6+ billion queries per month as of early 2025. - **Notable Investors/Partners**: Partnerships include AI companies like Cohere, Mistral, Perplexity, and You.com (via Search API). Other partners are not detailed in public materials; press contacts available for inquiries. - **Growth Signals**: Surpassed 100M MAU in 2025; Search API usage growing at an exponential rate; continuous expansion of language support (50+ for browser, 40+ for Search); new AI features (Leo, Summarizer) driving adoption. ## Competitive Advantages - **Independent search index**: Brave Search is the only global-scale search engine not influenced by Google or Microsoft. - **Privacy-by-default**: Unlike other browsers, Brave blocks ads, trackers, and fingerprinting out of the box – no extensions needed. - **Integrated AI**: Leo offers a private, account-free AI assistant directly in the browser, with no data retention for model training. - **Token ecosystem**: BAT and Brave Rewards create a unique economic model that directly compensates users and content creators. - **Multi-product suite**: Browser, search, VPN, wallet, video calls – all in one app with a consistent privacy focus. ## Strategic Focus - **Growing the Search API**: Making Brave’s independent index available to AI and search applications at competitive pricing. - **Advancing AI capabilities**: Expanding Leo’s models and features (e.g., memory, temporary chats, language support) while maintaining privacy. - **Increasing user base**: Continuing to grow beyond 100M MAU through word-of-mouth, partnerships, and default search settings. - **Monetizing without compromising privacy**: Scaling Brave Ads and premium offerings (Brave Premium, VPN) while keeping core products free. ## Why Work Here - **Culture & mission**: Employees are driven by the mission to fix the internet’s privacy problems and take on Big Tech. - **Remote & hybrid options**: Many roles are fully remote (US and global), with hybrid options for London and San Francisco offices. Some positions (e.g., Workplace Operations Coordinator in London) require in-office presence. - **Engineering excellence**: Described as a “world-class engineering, security, and research team” – notable for working on cutting-edge browser internals, AI, and blockchain/crypto. - **Diversity & inclusion**: Brave is an equal opportunity employer that values diversity and does not discriminate. - **Global team**: Employees work from around the world; offices in San Francisco and London. - **Typical perks**: Not explicitly listed, but the company offers a modern tech stack, opportunities to work on open-source (Chromium), and the chance to shape the future of the web. ## Sources 1. [brave.com/about](https://brave.com/about/) 2. [brave.com/careers](https://brave.com/careers/) 3. [brave.com](https://brave.com/) 4. [linkedin.com/company/brave-software](https://www.linkedin.com/company/brave-software) 5. [builtin.com/company/brave](https://builtin.com/company/brave) ## Other roles at Brave - [Software Engineering Intern - Waterloo University - Winter Session](https://feeny.ai/job/software-engineering-intern-waterloo-university-winter-session-brave-canada-a9je91ctz81v) — Canada - [AI Security Researcher/Research Engineer](https://feeny.ai/job/ai-security-researcher-research-engineer-brave-north-america-eu-jxga2zrk8v49) — North America EU, United Kingdom - [AI Systems Researcher/Engineer](https://feeny.ai/job/ai-systems-researcher-engineer-brave-north-america-eu-sy10qkcn05a2) — North America EU, United Kingdom - [Enterprise Business Development Manager, India](https://feeny.ai/job/enterprise-business-development-manager-india-brave-india-8z2zbtq8ezp0) — India - [BDR/SDR - Brave Search API](https://feeny.ai/job/bdr-sdr-brave-search-api-brave-united-states-xrxaamtcwhjs) — United States - [Enterprise Business Development Manager, West Coast](https://feeny.ai/job/enterprise-business-development-manager-west-coast-brave-west-coast-6q5yfyhsqpwb) — West Coast, United States - [Mid-Market Development Manager, West Coast and East Coast, USA](https://feeny.ai/job/mid-market-development-manager-west-coast-and-east-coast-usa-brave-west-coast-40t5can5kpmb) — West Coast, United States / East Coast, United States - [Sr. Ad Sales Director](https://feeny.ai/job/sr-ad-sales-director-brave-united-states-fy63b549jfee) — United States - [Senior Build Systems Engineer](https://feeny.ai/job/senior-build-systems-engineer-brave-remote-vsn89z00kebd) - [Client Success Manager](https://feeny.ai/job/client-success-manager-lyra-technology-group-parsippany-aqjhw2xqshj1) — Parsippany, NJ