---
title: 'Client Success Manager at Broadsign Careers'
canonical: 'https://feeny.ai/job/client-success-manager-broadsign-careers-amsterdam-north-holland-tfawfapg5z27'
type: 'job'
last_seen: '2026-11-08'
---

# Client Success Manager at Broadsign Careers

- **Company:** Broadsign Careers
- **Location:** Amsterdam North Holland, Netherlands
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-08
- **Apply:** https://job-boards.greenhouse.io/broadsign/jobs/8165947003

## Job description

Client Success Manager

Reports To: Director, Client Success - International

Location: Netherlands, Remote

## About us

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.

## About the role

As a Client Success Manager, you will work closely with sales on a multi-market portfolio of accounts consisting of agencies, DSPs, and brand clients across the EMEA region. You aren't just supporting campaigns; you are mastering the business model, championing client growth, and ensuring our partners receive exceptional service at every touchpoint. In the evolving digital-out-of-home (DOOH) ecosystem, programmatic buying is rapidly expanding, and this role directly accelerates Broadsign’s market share by converting complex programmatic requirements into flawless media executions, robust revenue retention, and long-term strategic value.

What to expect

Campaign Strategy & Opportunity Management

- Craft highly effective responses to RFPs and inventory requests, developing robust media plans and strategic recommendations tailored to client campaign objectives.
- Own the full lifecycle of campaign opportunities from initial media planning through to live execution.
- Generate and communicate precise deal requirements for won opportunities, ensuring total operational accuracy and timely campaign launches.

Client Relationship Management & Account Growth

- Partner closely with the Sales team to identify and execute growth strategies across your portfolio, fostering both net-new pipeline and organic account expansion.
- Build, nurture, and maintain strong cross-functional relationships with Sales, Ad Operations, and Client Success to deliver frictionless service.
- Serve as the trusted programmatic advisor for agency, DSP, and direct brand partners across the EMEA territory.

Ecosystem Collaboration & Operational Excellence

- Deepen relationships across the media owner landscape, liaising regularly with publisher sales and supply teams to advance campaigns, secure inventory, and resolve delivery needs.
- Collaborate with Marketing and Operations to translate campaign performance and milestone wins into compelling case studies and client collateral.
- Drive team-wide operational rigor by contributing actively to internal process improvements, best practices, and knowledge documentation.

What you need to perform in this job

- Previous experience in Programmatic Ad Operations, Programmatic Trading, or Account Management within a DSP, SSP, publisher, or media agency.
- A deep understanding of programmatic ecosystems (DSPs, SSPs, RTB landscape) and/or digital-out-of-home (DOOH) networks.
- Advanced proficiency in Microsoft Excel and MS Office, with proven skill in pivot tables, data manipulation, and synthesizing large data sets into actionable campaign insights.
- Proven analytical and troubleshooting abilities, with a track record of cross-functional collaboration in fast-paced environments.
- A solutions-oriented mindset with strong problem-solving initiative and dedication to customer satisfaction.
- Exceptional organizational and multitasking capabilities, maintaining meticulous attention to detail under tight deadlines.
- Excellent business communication skills (written and spoken) in English; fluency in an additional European language is considered an asset.
- A genuine passion for emerging programmatic channels and DOOH technology, combined with a collaborative spirit and drive to contribute direct product and workflow feedback.

## What we bring to the table

- Wellness: €500 annual Wellness fund for mental/physical health and office-related expenses.
- Mental Health Support: Unlimited online mental health support through BetterHelp for you and your family.
- Paid Time Off: Comprehensive vacation package, 5 floater days, and 2 paid volunteer days per year.
- Work Flexibility: Fully remote work setup supporting our business across the EMEA region.
- Family Support: Parental leave salary supplement.
- Growth Opportunities: Training and development opportunities with a dedicated yearly budget to support professional development.

At Broadsign, we value the varied social identities that make up our community. We recognize that talent comes in different forms, and we encourage applications that reflect a range of backgrounds and experiences. Our promise is to be an inclusive employer and partner, open to learning, with thoughtful strategies and practices that amplify the many voices in our industry. Accommodations are available on request for candidates with disabilities at every stage of the hiring process. If you require one, please let us know.

## About Broadsign Careers

## Company Overview
- **One-liner**: Broadsign is a leading software company that builds the platform powering the global out-of-home (OOH) advertising industry—helping media owners, advertisers, and agencies buy, sell, and deliver OOH media across connected screens.
- **Entity Type**: Private (no disclosed funding stage or bootstrapped status; revenue not public)
- **Headquarters**: Montreal, Quebec, Canada
- **Founded**: Over 20 years ago (exact year not publicly confirmed; company history spans more than two decades)
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry**: Digital Out-of-Home (DOOH) Advertising Technology / AdTech
- **Target customers**: B2B – OOH media owners, ad networks, agencies, programmatic buyers, and enterprise brands
- **Mission**: “To empower our customers to inform, entertain, and delight worldwide audiences through connected screens” and “to make buying, selling, and delivering out-of-home media easier than ever.”

## Products & Services
- **Broadsign Platform**: A unified SaaS platform that includes a DOOH ad server, content and network management, static campaign management, a programmatic supply-side platform (SSP), and local signage messaging. The platform enables end-to-end management of OOH inventory, from creative scheduling to real-time programmatic transactions. [broadsign.com](https://broadsign.com/careers/)

## Market Standing
- **Valuation / Market Cap**: Not publicly available (private company)
- **Key Metric**: Total headcount of 250+ employees globally; recognized as one of Montreal’s Top Employers for six consecutive years (as of 2026) [broadsign.com](https://broadsign.com/blog/weve-been-named-one-of-montreals-top-employers-here-are-some-of-the-big-reasons-why/)
- **Notable Investors / Partners**: Place Exchange (mentioned as a key integration partner) [broadsign.com](https://broadsign.com/our-story/) – broader partner ecosystem not fully disclosed.
- **Growth Signals**: Continued hiring (job openings listed on Greenhouse); introduction of a “work from anywhere” policy; head office redesign in 2024 to a modern open-concept; average employee tenure of over five years (well above tech industry average) [broadsign.com](https://broadsign.com/blog/weve-been-named-one-of-montreals-top-employers-here-are-some-of-the-big-reasons-why/)

## Competitive Advantages
- **Integrated Platform**: Combines ad serving, content management, static and programmatic campaigns, and local signage in a single platform – reducing complexity for OOH operators.
- **Industry Longevity**: Over 20 years of domain expertise and a track record of serving global OOH networks.
- **Programmatic SSP**: Enables OOH inventory to be bought programmatically, aligning the industry with broader digital advertising trends.
- **Global Reach**: Employees and customers across multiple countries, with strong presence in North America and Europe.

## Strategic Focus
- **Product Innovation**: Continuous development of the platform to support emerging OOH formats (connected screens, programmatic, data-driven targeting).
- **Sustainability**: Ambitious goals to make the OOH industry greener, with a published sustainability statement.
- **Diversity, Equity & Inclusion**: Ongoing DEI initiatives including sensitivity training, women-led workshops, and unconscious bias training for managers.
- **Flexible Work**: Commitment to hybrid and remote-friendly policies, with a “work from anywhere” option for up to 60 days per year [broadsign.com](https://broadsign.com/blog/weve-been-named-one-of-montreals-top-employers-here-are-some-of-the-big-reasons-why/).

## Why Work Here
- **Culture & Values**: Emphasizes “We empower each other”, “We do the right thing”, “We treat everyone with dignity and respect”, and “We make great things happen.” Strong focus on outcomes over oversight.
- **Work Environment**: Hybrid model with a modern, redesigned Montreal HQ; remote-friendly for eligible roles; flexible scheduling to support work-life balance.
- **Benefits**: Comprehensive group insurance, RRSP/retirement plans, annual wellness subsidy, health savings account, parental leave top-up, paid volunteer days, and a starting vacation allowance of three weeks plus additional time off between Christmas and New Year.
- **Professional Development**: Annual training budget (covering up to three paid training days), Continuous Improvement Plan, and opportunities for internal growth.
- **Recognition**: Named one of Montreal’s Top Employers for six consecutive years.
- **Perks**: WFH furniture allowance, social events, ergonomic office pods, and a culture that values well-being.

## Sources
1. [Broadsign Careers Page](https://broadsign.com/careers/)
2. [Broadsign – We’ve been named one of Montreal's Top Employers (blog)](https://broadsign.com/blog/weve-been-named-one-of-montreals-top-employers-here-are-some-of-the-big-reasons-why/)
3. [Broadsign – Our Story](https://broadsign.com/our-story/)
4. [Built In – What's It Like to Work at Broadsign 2026](https://builtin.com/company/broadsign/faq/workplace-perception)
5. [Broadsign – Putting people first (blog)](https://broadsign.com/blog/putting-people-first-why-broadsign-was-named-one-of-canadas-top-employers/)

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