---
title: 'Client Success Manager - Insurance Solutions (Remote) at Zesty.ai'
canonical: 'https://feeny.ai/job/client-success-manager-insurance-solutions-remote-zesty-ai-remote-xhq08tbwfs7m'
type: 'job'
last_seen: '2026-09-08'
---

# Client Success Manager - Insurance Solutions (Remote) at Zesty.ai

- **Company:** Zesty.ai
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-08
- **Apply:** http://www.zesty.ai/open-jobs?gh_jid=7644848003

## Job description

Client Success Manager – Insurance Solutions

Open to: Remote, USA and Canada

As natural catastrophes increase in frequency and severity, insurers face growing pressure to improve underwriting precision, pricing accuracy, and portfolio resilience. As property risk continues to evolve, insurers need more current, property-specific insights to support underwriting, pricing, and portfolio decisions.ZestyAI leverages advanced computer vision and AI-driven modeling to deliver underwriting-grade, location-specific insights that help insurers improve pricing precision, reduce adverse selection, and strengthen regulatory confidence.

Who We’re Looking For:

We’re looking for a Client Success Manager to support and grow relationships with property insurance clients. At the core, you enjoy working with clients. You like building relationships, understanding the problems they’re trying to solve, and helping them get meaningful value from the products they use.

You may have early experience in Client Success, account management, consulting, or within the P&C insurance ecosystem. Deep insurance expertise is not required, but curiosity and a willingness to quickly learn insurance workflows, analytics, and our products are essential. You are organized, proactive, and comfortable communicating with both technical and business stakeholders. You’re excited to grow into a trusted, strategic partner to your clients over time.

The Opportunity

Use your motivation and experience to:

- Support client relationships from onboarding through renewal
- Drive product adoption and workflow integration within client organizations
- Connect client goals to measurable outcomes using ZestyAI solutions
- Partner cross-functionally with Product, Risk Analytics, Data Science, Support, Marketing, and other teams across ZestyAI to deliver a strong client experience
- Identify opportunities for deeper product usage and expansion

## What You’ll Do

- Build strong working relationships with underwriters, analysts, and product stakeholders
- Own regular client touchpoints, drive follow-up, and keep client priorities moving forward
- Support business reviews and connect product adoption, usage, and outcomes to client goals
- Monitor usage trends and client health indicators to understand where clients are seeing value and where they may need additional support
- Bring client feedback and needs back into ZestyAI, helping internal teams understand the problem and coordinate the right response
- Collaborate with senior Client Success leaders on strategic client and team initiatives

## What You Bring to the ZestyAI Team

- 1–3 years of experience in Client Success, account management, consulting, or direct experience within the P&C insurance ecosystem
- Strong communication skills and a genuine interest in working directly with clients
- Analytical mindset with the ability to interpret data and usage trends
- Organizational skills and ability to manage multiple priorities
- Curiosity about insurance workflows, analytics, and technology
- Comfort working in a high-growth, collaborative environment
- Curiosity and comfort using AI tools to automate routine work, improve efficiency, and make your day-to-day more effective

Why Join ZestyAI? You’ll work at the forefront of AI in insurance, helping insurers make better-informed underwriting and pricing decisions.

ZestyAI combines deep industry expertise with a collaborative, high-performance culture that empowers new ideas and values ownership. Individual impact is visible, contributions are recognized, and you’ll work alongside sharp, motivated teammates who make the work both meaningful and enjoyable.

Your work with clients will help them get more value from ZestyAI while giving you a direct voice in how we continue to improve the client experience and our products.

## About Zesty.ai

## Company Overview
- **One-liner**: ZestyAI provides an AI-powered property risk platform that helps property and casualty insurers underwrite, price, and manage risk with property-level insights for perils like wildfire, hail, wind, and water.
- **Entity Type**: Private (Series B, $71M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2018
- **Founders**: Attila Toth (CEO) and Kumar Dhuvur (CPO)

## Core Business
- **Primary industry**: Insurance Technology (InsurTech), Property Risk Analytics
- **Target customers**: Property & Casualty insurers (B2B, Enterprise)
- **Mission or purpose**: Give insurers an edge by turning property and climate risk into a competitive advantage, helping protect families, businesses, and communities.

## Products & Services
- **Decision Intelligence Platform**: Combines a System of Intelligence (property-level peril models) with a System of Action (agentic AI) to automate underwriting, pricing, compliance, and reinsurance decisions.
- **Z-FIRE™**: AI model predicting which homes are most likely to withstand or be lost to wildfire; approved across the western U.S.
- **Z-WIND™**: Analyzes wind exposure and structural vulnerability to predict claim frequency and severity at the property level.
- **Z-HAIL™**: Combines climatology and 3D roof intelligence to assess hail impact and accumulated damage over time; approved across the hail belt.
- **Z-STORM™**: Evaluates combined effects of hail and wind for severe convective storm risk.
- **Z-WATER™**: Reveals hidden non-weather water and freeze risk from leaky pipes, aging plumbing, etc.
- **Z-SPARK™**: Identifies everyday fire risk for each property based on construction, systems, and surrounding conditions.
- **Z-PROPERTY™**: AI-powered property intelligence combining 3D roof modeling and parcel-level insights (condition, geometry, risk drivers) nationwide.
- **ZORRO Discover™**: Delivers property-level insights (e.g., roof age) from aerial imagery and permits.
- **Competitive & Regulatory Intelligence**: Agentic AI tool that extracts insights from millions of insurance filings, cutting research time by 95%.
- **Reinsurance Support**: Property-level data for pricing, coverage, and capital efficiency.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Annual Revenue $11.3M (LinkedIn estimate); Total Funding $71M
- **Notable Investors/Partners**: Blamar (Series A lead), Centana Growth Partners (Series B lead), CIBC Innovation Banking (debt), Brex Venture Debt. Used by more than half of the top 100 P&C insurers.
- **Growth Signals**: 65 employees (+24.2% YoY), 200+ regulatory approvals, production deployments at leading U.S. insurers, rapidly expanding peril models and competitive intelligence capabilities.

## Competitive Advantages
- Proprietary AI models trained on actual loss data with actuarial discipline.
- 200+ regulatory approvals (DOI-ready documentation) – a significant moat in insurance.
- Peril-specific models (wildfire, hail, wind, water, fire) with proven segmentation power.
- Agentic AI for automating compliance and competitive research (95% time reduction).
- Remote-first, high-trust culture that attracts top AI and insurance talent.

## Strategic Focus
- Expanding peril coverage and geographic regulatory approvals.
- Deepening the Decision Intelligence Platform with agentic AI for underwriting, pricing, and reinsurance.
- Growing competitive intelligence product to help carriers accelerate filings and monitor market shifts.
- Scaling customer base beyond top 100 carriers to mid-market insurers.

## Why Work Here
- **Culture**: High ownership, high trust, no ego, collaborative. Described as a "high-velocity innovation machine" with a 10X ROI mindset.
- **Remote/Hybrid**: Fully remote-first by design, with intentional in-person connection (annual company offsites, team meetups, regional gatherings). Remote roles open in U.S. and Canada.
- **Benefits**: Equity for all full-time employees, comprehensive medical/dental/vision from day one, unlimited vacation, 401(k)/RRSP, home office setup funding, life & disability insurance, monthly team lunches, wellness programs.
- **Engineering Culture**: Work with cutting-edge AI (computer vision, generative AI, gradient boosting machines) applied to real-world insurance problems. High impact, high velocity, and fast learning.
- **Growth**: Bi-annual career discussions, surrounded by exceptional teammates.

## Sources
1. [zesty.ai](https://zesty.ai/)
2. [zesty.ai/careers](https://zesty.ai/careers)
3. [zesty.ai/about-us](https://zesty.ai/about-us)
4. [LinkedIn](https://www.linkedin.com/company/zesty-ai)
5. [Built In](https://builtin.com/company/zestyai)

## Other roles at Zesty.ai

- [Data Scientist, Analytics (Remote, Canada)](https://feeny.ai/job/data-scientist-analytics-remote-canada-zesty-ai-canada-n4a4zzvyp0xk) — Canada
- [Senior Data Scientist - Computer Vision (Remote, Canada)](https://feeny.ai/job/senior-data-scientist-computer-vision-remote-canada-zesty-ai-canada-cfnjgfq5x71t) — Canada