---
title: 'Client Success Manager  (m/f/d) at Wellhub'
canonical: 'https://feeny.ai/job/client-success-manager-m-f-d-wellhub-munich-psq255gvxybm'
type: 'job'
last_seen: '2026-09-12'
---

# Client Success Manager  (m/f/d) at Wellhub

- **Company:** Wellhub
- **Location:** Munich, Germany
- **Work type:** hybrid
- **Posted:** 2026-07-09
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/gympass/jobs/8626452002

## Job description

Your wellbeing, our mission. Join a company shaping a healthier world.

## GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

## THE OPPORTUNITY

We are hiring a Client Success Manager  to join our Sales team in Munich!

## YOUR IMPACT

- You are responsible for the continuation and renegotiation of existing contracts (renewals) for our B2B clients with a strong focus on larger corporate accounts
- You analyze the existing portfolio, identify data-driven needs for action based on opportunities and risks (up and cross-sells), and initiate measures independently
- You are responsible for contract negotiations with (key) corporate accounts optimizing revenue and margins in close coordination with colleagues from related areas such as Sales, Customer Success, Legal, and Controlling
- You actively work on the continuous improvement of our processes and methods in the area of Client Success to position Wellhub for a successful future in this area
- You understand the wishes and needs of our corporate clients and derive strategies & tactics for specific contract negotiations and conclusions as well as for future product improvements

## WHO YOU ARE

- You have a minimum of 3 years experience in contract management & negotiation, sales, or key account management, ideally in a B2B environment (experience in pricing processes is a plus)
- You are results-oriented with a focus on revenue growth and able to independently assess the implications of various elements of contract design, e.g. on effort, costs, and strategic importance
- Your high numerical affinity & analytical mindset enables you to identify both risks and opportunities in the existing clients
- You have excellent communication skills in German and English; you are a persuasive negotiator and genuine sales talent
- You are confident and credible in discussions with executives up to senior management level
- You are resilient and persistent and thus able to withstand pressure, manage confrontation in challenging negotiations, and maintain composure under stress
- You have a strong product affinity and ability to represent and promote our solution externally with conviction
- You bring along excellent Google Sheets skills and a high proficiency in data-driven analysis

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team.

## WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB:  Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE:  Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. [Learn more about our shared culture and values here.](https://wellhub.com/en-us/careers/our-values/)

And to get a glimpse of life at Wellhub… Follow us on [Instagram](https://www.instagram.com/lifeatwellhub/) @lifeatwellhub and [LinkedIn](https://www.linkedin.com/company/wellhub/)!

Wellhub was named a Top Sales Team of 2025! This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? [Read more about the award here.](https://www.instagram.com/p/DLpuPnVAUXk/?img_index=1)

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. [Read more about it here.](https://www.linkedin.com/posts/wellhub_fairpay-syndio-activity-7407826561531363328-wbN_?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAzHQWABKsRqcpvxy4QpDCJNe_szRdC4hgY)

## #LI-HYBRID

## About Wellhub

## Company Overview
- **One-liner**: Wellhub (formerly Gympass) is a corporate wellness platform that provides employees with access to a global network of gyms, studios, classes, personal trainers, and wellness apps through a single subscription.
- **Entity Type**: Private
- **Headquarters**: New York, USA (with significant operations in São Paulo, Brazil)
- **Founded**: 2012
- **Founders**: Cesar Carvalho

## Core Business
- **Primary industry**: Corporate Wellness / Employee Benefits / Health & Fitness
- **Target customers**: B2B — sells to companies of all sizes (SMB to Enterprise) as an employee benefit; B2C — employees subscribe to access the network
- **Mission statement**: "To make every company a wellness company"

## Products & Services
- **Wellhub Platform**: A corporate wellness subscription that gives employees access to 90,000+ in-person gyms and studios, 3,800+ virtual personal trainers, and 95+ premium wellness apps covering fitness, mindfulness, nutrition, and sleep [wellhub.com](https://wellhub.com/en-us/). Companies pay annually based on team size and investment level; employees pay a monthly subscription fee.
- **Wellhub for Employers**: A managed program that companies can launch in 30 days or less, with analytics on employee engagement and wellness ROI. Clients see a 30% reduction in turnover and up to 35% reduction in annual employee healthcare costs [wellhub.com](https://wellhub.com/en-us/).

## Market Standing
- **Valuation**: Not publicly disclosed (last known valuation was $2.4B in 2021, per prior reporting; current status not confirmed)
- **Key Metric**: Serves 40,000+ corporate clients and reaches 20,000,000+ employees in 11 countries, with a network of 100,000+ wellness partners [wellhub.com](https://wellhub.com/en-us/about/)
- **Notable Investors/Partners**: Backed by SoftBank, General Atlantic, and other major VCs (historical)
- **Growth Signals**: Over 2,000 employees globally; expanded from 11 to 18 countries; 1,000,000,000+ partner check-ins [wellhub.com](https://wellhub.com/en-us/about/)

## Competitive Advantages
- **Scale and network effects**: The largest aggregated network of fitness and wellness providers, making it a "must-have" benefit for companies and a "must-join" platform for gyms and studios
- **Proven ROI**: Data-driven value proposition — documented 30% lower turnover and 35% lower healthcare costs for client companies [wellhub.com](https://wellhub.com/en-us/)
- **Global reach**: Operating in 11 countries (with expansion to 18), enabling multinational companies to offer a consistent benefit globally
- **Brand recognition**: Rebranded from Gympass to Wellhub, expanding beyond gyms into holistic wellness (mindfulness, nutrition, sleep)

## Strategic Focus
- **Holistic wellness expansion**: Moving beyond physical fitness to cover mental, nutritional, and emotional wellbeing
- **International growth**: Expanding into new geographies to serve global enterprise clients
- **Deepening employer engagement**: Increasing employee adoption rates (more than doubling engagement) and proving ROI to retain and upsell clients
- **Technology & platform innovation**: Enhancing the app experience, personalization, and data analytics for employers

## Why Work Here
- **Culture**: Strong emphasis on wellbeing — employees receive a free Gold membership (access to gyms, studios, apps). The culture is described as "high-growth technology company disrupting the health and wellness space" [wellhub.com](https://wellhub.com/careers/)
- **Flexible work**: "The Way We Work" policy offers flexible hybrid or fully remote models depending on role. Teams connect virtually through town halls, coffee breaks, and mixer events [wellhub.com](https://wellhub.com/careers/)
- **Benefits**: Minimum 25 days of paid leave per year, extra days off for local holidays and birthday, free Udemy access for learning, competitive compensation with equity programs, substantial parental leave, and comprehensive healthcare/dental/vision [wellhub.com](https://wellhub.com/careers/)
- **Diversity & Belonging**: 14 employee-led affinity groups (Women@Wellhub, Black Empowerment Movement, WellPride, Asians at Wellhub, Juntos, etc.). Launched a 5-Year Commitment to DEI in 2021 with a Global Belonging Advisory Board [wellhub.com](https://wellhub.com/careers/)
- **Growth opportunities**: Robust internal recruitment process for promotions and lateral moves; employees encouraged to develop their careers in a fast-growing company
- **Global team**: 2,000+ employees across 18 countries, offering a diverse, international work environment

## Sources
1. [wellhub.com](https://wellhub.com/en-us/about/)
2. [wellhub.com](https://wellhub.com/careers/)
3. [wellhub.com](https://wellhub.com/en-us/)
4. [greenhouse.io](https://boards.greenhouse.io/gympass)
5. [linkedin.com](https://www.linkedin.com/company/wellhub)

## Other roles at Wellhub

- [Partner PR Manager Latam](https://feeny.ai/job/partner-pr-manager-latam-wellhub-sao-paulo-a5njyes6jhtd) — São Paulo, Brazil
- [Clients Operations Analyst - Vaga Afirmativa Para Pessoas com Deficiência](https://feeny.ai/job/clients-operations-analyst-vaga-afirmativa-para-pessoas-com-deficiencia-wellhub-e7ey407x2b3p) — São Paulo, Brazil
- [Business Operations Analyst - Vaga Afirmativa Para Pessoas com Deficiência](https://feeny.ai/job/business-operations-analyst-vaga-afirmativa-para-pessoas-com-deficiencia-0fr0wpa96yz6) — Brazil
- [Business Operations Analyst - Vaga Afirmativa Para Pessoas com Deficiência](https://feeny.ai/job/business-operations-analyst-vaga-afirmativa-para-pessoas-com-deficiencia-axvrnatsmzar) — São Paulo, Brazil
- [Website Experience Sr. Director](https://feeny.ai/job/website-experience-sr-director-wellhub-sao-paulo-ycn74p5f0nsv) — São Paulo, Brazil
- [Website Experience Sr. Director](https://feeny.ai/job/website-experience-sr-director-wellhub-united-states-wrn944sgy30k) — United States
- [Global Senior Manager of Benefits, Wellbeing & Mobility](https://feeny.ai/job/global-senior-manager-of-benefits-wellbeing-mobility-wellhub-brazil-ct80hpjqwdzj) — Brazil
- [Product Marketing Senior Manager](https://feeny.ai/job/product-marketing-senior-manager-wellhub-sao-paulo-0j47n4kraad2) — São Paulo, Brazil
- [Sales Operations Professional](https://feeny.ai/job/sales-operations-professional-wellhub-sao-paulo-dxwnkz7z81jm) — São Paulo, Brazil
- [Frontend Manager Software Engineer (Hands-On) | Partners Acquisition](https://feeny.ai/job/frontend-manager-software-engineer-hands-on-partners-acquisition-wellhub-dg5ty5rrz4af) — Portugal